Topic: [ANN] SimpleFX.com - forex broker with BTC and LTC crosses and 1:500 leverage - page 15. (Read 64769 times)

Significant percentages of profits were made on my account over the Nov 10 through Nov 12 weekend. On Nov 13, I was informed that the withdraws I had placed over the weekend were cancelled due to security reasons and my account closed for investigation. Unfortunately, simplefx did not lift the closure at this point. Simplefx claimed that two accounts used by two different users were used by the same user and with that as a reasoning closed my account permanently and stole all profits associated with it. When informed that the accounts were associated with different persons and were not violating the quoted terms and conditions (3.2 of the affiliation agreement), simplefx responded by changing their reasoning and saying that because the accounts used the same IP address the account closure was being upheld.

In response, I provided information to show that the IP addresses associated with the two accounts were different and that simplefx had still wrongfully terminated my account and stolen the profits associated with it. In response to this, simplefx quoted an IP address that they say was primarily used by both accounts, and that "summarily, the complaint has been declined." I even provided the primary IP addresses for both my account and the account they incorrectly stated was a self referral, and their response was "The IP address which you have provided 'XXXXXXXXXX' was not even considered during the investigation. The main basis for making a correction was using the same IP address 'XXXXXXXXXX' by both accounts for many times." However, upon thorough inspection of my network and device, and with input from the second user, I found that they quoted an IP address that I did not use to place any trades on through my account.

Simplefx is using false accusations and incorrect information to justify their closing of my account, and to justify stealing profits from users.

At an approximate calculation, and being wary to not add in any trades associated with the BCH pairs after the simplefx liquidity provider failure, they stole an approximate 400 LTC from my account.

Currently, we do not have plans to add Tether to our trading offer or accept Tether payments.

Do you have any plans on adding Tether USD as a crypto account balance option anytime soon?  It would be much easier for you to settle trades and would give us traders using crypto an option not to hold crypto when we think the market will go down.  Also, withdrawal fee's would be much more reasonable compared to using bitcoin.

Last time, I saw your posts about 0.5 BTC lost on simplefx. Why 5 BTC now?

simplefx is scam they took5 btc

Nando, you have to create another account to be able to contact simplefx. But beware! It's a trap. By creating another account you will violate point 547.252.54.4 of their terms. This is the second most important point of their terms (the most important is 8.24b). You will be investigated forever!

I sent a lot of emails but no reply

How do I contact when you deleted my account ?! 

@Nando1 please contact live support agents via https://simplefx.com/support/ to check your tickets statuses. They will assist you. 

Let me understand: they took 134 bitcoin? Could you explain what happen in PM ?

OP: you are italian?

Holding everything and deleted my account and all withdrawal was canceled. I sent many emails and didnt recieve any respond.

yes they blocked me after making 500k in 2 months, i was getting to big. Contact of me made 200k profit in 1 day, the day after he was blocked for same 'reason' like me

Me lawyer tells me i can go to court to proof that they are scamming people and let the company be closed. But of course, the more people the better. I am not in a hurry, so maybe i wait some time , maybe their will be other people reacting on this message now here...

Did they say that they will pay something to you or they will hold everything?

After then tell what the lawyer says. I join if need be to law case.

SimpleFX SCAM We got nominated for: "The Best Cryptocurrency Trading Platform" ha ha blocked all profitable traders

They fucked me also, look at my post above... they paid me back biggest part of my account but they took 2700 LTC & 7 BTC from my profits without any reason. they say it is because i linked to accounts with same IP to eachother wich is true. So they took the 8000 dollar commissions earned but also my LTC & BTC. Nowhere in their terms you can find that they can take your profits because that has nothing to do with affiliate system.
I did contact lawyer from Sint-vincent, maybe me can make a case togheter against them. The more people the stronger. lets close that company

I have same problem... After investigation (14 business days) (blocked account without reason) I recieve this reply:

Hello nando,

An investigation of your account has reached its final conclusion.

Our research confirmed, that an activity recorded on your accounts: 83318, 96792, 112646 violated regulations stated in our Terms of Business (CFD) point 8.24 b. In accordance with this rule, it is not allowed to perform any trades at SimpleFX that would stem from the sheer urge of exploiting any temporary inaccuracy or any delay in quoted prices.

As a result of the violation of point 8.24 b, we had no other choice but to intervene in accordance with point 8.9 of our Terms of Business (CFD) and cancel all your transactions that took place within the following period of time: 18.07.2017 and 10.11.2017.

Furthermore, due to the infringement of our company’s regulations we are forced to terminate your contract with SimpleFX. Please be informed that your SimpleFX profile will be closed permanently.

Following the point 8.24 of Terms of Business (CFD), company’s decision is irreversible and no complaints will be accepted.

Best regards,
SimpleFX Customer Service

SimpleFX hold my 176BTC ( without BCH trades 134BTC) and my trading account has been deleted... I'm not aware of any violation of their terms. 

this site is scam they took .5 btc

We are proud to announce Black Friday Promo for all SimpleFX traders!



•   The discount will apply to transactions opened between 22:05 UTC on 23rd of November and 21:55 UTC on the 24th of November, 2017
•   Spread will be reduced by 50% for all trades on Forex, Indices, Commodities, Metals and Equities.

Make sure you`re ready to take the opportunity!

I also lost nearly .5 BTC from trading BCH from that weekend. How can we trust this site if at any moment they could spring on you the message that they had a liquidity problem and void all your trades you made in a given time? I stayed up all weekend (on little sleep) trading BCH and now all the hard work is gone... I'm furious.

i think simplefx is scam! This problem was not technical! they took almost .5 btc!

i think simplefx is scam! This problem was not technical! they took almost .5 btc!