Thank you for the interest in our platform. We would like to help you to solve your problem. Please kindly explain what is your problem? What exactly did not you like? Our support team works 24/7 and can help you with any question. We'll try to find an issue to your problem as soon as possible.
Best regards, Betmatch team
Hello. What about my problem? https://bitcointalksearch.org/topic/m.53135597
waiting for my withdrawal since 10 October. Still pending
Dear user!
We have become aware of illegal actions undertaken by you during your use of our platform.
Based on the above and in accordance with Article 3 of the Terms of Use, "You consent to our right to take appropriate measures with regards to your Account in order to prevent any and all prohibited actions and/or suspicious activity”, your account has been blocked, and all funds deposited by you to the platform have been refunded.
We apologize for the delay in our response on all resources, however, since we are a relatively new project, we needed more time to make the correct judgement regarding the situation.
Regards,
The Betmatch team
What are you talking about? I need more details. What did I violate (according to your version)? Too uninformative to block an account with 9 BTC's
Greetings!
Your account hasn’t passed a number of antifraud tests (and was blocked due to multiaccounting). We’ve spotted that you tried to withdraw funds from different accounts to one wallet. Also there is a an overlap in device IP adresses used for the said accounts.
As we said previously, we have the right to block accounts that we consider fraud due to article 3 of Betmatch Terms of Use.
Please notice, that during the period between registration and the beginning of mutiple accounts use all your funds were withdrawn.
Best regards,
Betmatch team