[ANN]ePay.info, Micropayments and Faucets, Faucetbox alternative [0%Fee] - page 11.

Rabbot

sr. member

Activity: 1036

Merit: 269

Quote from: ePay.info on March 20, 2017, 03:27:11 PM

Quote from: Rabbot on March 20, 2017, 03:20:05 PM

You guys are ignoring me?

Hi
No,
we most have missed your ticket.
I'll answer your personally

There is still no answer to #25344. What is the problem?

MedaMarty

newbie

Activity: 13

Merit: 0

Quote from: ePay.info on March 25, 2017, 04:39:15 AM

Quote from: MedaMarty on March 25, 2017, 03:08:46 AM

Quote from: ePay.info on March 24, 2017, 05:58:23 PM

Quote from: MedaMarty on March 24, 2017, 05:24:10 PM

My 7687 DOGE deposit at ePay deposit address DR43bVNpVKYvL3TsMfDAYEnR6rNHYHH4Vt was made 21 days ago, but on my epay account has not been realized transaction.

DOGE has been already transferred to another location:

http://dogechain.info/tx/a04846fb7786675994f35816a380b1f0194696e79615374a07bdaac6e2aa3398

http://dogechain.info/tx/af768815a8f9e92a0cf6df02f8e45aadb2f9df77db315176a44638ddcc239dbc

No answer, no action, no reaction Sad

(

Hi
was it on a myfaucet account or a user account?

My user account (My Account > Deposit > DOGE Deposit).

This means you are a regular user.
What is your email address ?

PM

ePay.info

hero member

Activity: 644

Merit: 500

ePay.info Think different

Quote from: Whitly on March 25, 2017, 02:40:18 AM

Hello,

Faucet owners able to wd coins from their faucets? Because I dont see any option how to wd part ..

Regards,

Whitly

This feature will be added soon.

ePay.info

hero member

Activity: 644

Merit: 500

ePay.info Think different

Quote from: MedaMarty on March 25, 2017, 03:08:46 AM

Quote from: ePay.info on March 24, 2017, 05:58:23 PM

Quote from: MedaMarty on March 24, 2017, 05:24:10 PM

My 7687 DOGE deposit at ePay deposit address DR43bVNpVKYvL3TsMfDAYEnR6rNHYHH4Vt was made 21 days ago, but on my epay account has not been realized transaction.

DOGE has been already transferred to another location:

http://dogechain.info/tx/a04846fb7786675994f35816a380b1f0194696e79615374a07bdaac6e2aa3398

http://dogechain.info/tx/af768815a8f9e92a0cf6df02f8e45aadb2f9df77db315176a44638ddcc239dbc

No answer, no action, no reaction Sad

(

Hi
was it on a myfaucet account or a user account?

My user account (My Account > Deposit > DOGE Deposit).

This means you are a regular user.
What is your email address ?

MedaMarty

newbie

Activity: 13

Merit: 0

Quote from: ePay.info on March 24, 2017, 05:58:23 PM

Quote from: MedaMarty on March 24, 2017, 05:24:10 PM

My 7687 DOGE deposit at ePay deposit address DR43bVNpVKYvL3TsMfDAYEnR6rNHYHH4Vt was made 21 days ago, but on my epay account has not been realized transaction.

DOGE has been already transferred to another location:

http://dogechain.info/tx/a04846fb7786675994f35816a380b1f0194696e79615374a07bdaac6e2aa3398

http://dogechain.info/tx/af768815a8f9e92a0cf6df02f8e45aadb2f9df77db315176a44638ddcc239dbc

No answer, no action, no reaction Sad

(

Hi
was it on a myfaucet account or a user account?

My user account (My Account > Deposit > DOGE Deposit).

Whitly

sr. member

Activity: 668

Merit: 255

Hello,

Faucet owners able to wd coins from their faucets? Because I dont see any option how to wd part ..

Regards,

Whitly

Ririririri89

newbie

Activity: 17

Merit: 0

Dear Epay,

I wanted to request a withdrawal on your epay.info site, and what was my surprise when I saw a fucking recaptcha!

To sum up, we have to login with a password to our account, then we have to check and accept an agreement page saying that you cannot process our withdrawal request in less than 1 days and that it will take up to 5 days (whao! did you think to create a kind of script because it seems like you are doing all these operations manually) and then it is not enough, you request us to play with a recaptcha on another page to finally get a chance to gain the satoshi we earned but of course in only few days (if everything is going fine, but it does not appear to be the case in checking this thread!!!!!) So what the fuck? Did you think about your users before implementing all that is passing through your mind?

So I will be kind, please could you ease the withdrawal action? and then if you could accelerate the withdrawal timeframe I am sure that all the readers of this thread and more will thank you!

For the speed up, if you need some help of a programmer I could likely give you some help

ePay.info

hero member

Activity: 644

Merit: 500

ePay.info Think different

Quote from: MedaMarty on March 24, 2017, 05:24:10 PM

My 7687 DOGE deposit at ePay deposit address DR43bVNpVKYvL3TsMfDAYEnR6rNHYHH4Vt was made 21 days ago, but on my epay account has not been realized transaction.

DOGE has been already transferred to another location:

http://dogechain.info/tx/a04846fb7786675994f35816a380b1f0194696e79615374a07bdaac6e2aa3398

http://dogechain.info/tx/af768815a8f9e92a0cf6df02f8e45aadb2f9df77db315176a44638ddcc239dbc

No answer, no action, no reaction Sad

(

Hi
was it on a myfaucet account or a user account?

MedaMarty

newbie

Activity: 13

Merit: 0

My 7687 DOGE deposit at ePay deposit address DR43bVNpVKYvL3TsMfDAYEnR6rNHYHH4Vt was made 21 days ago, but on my epay account has not been realized transaction.

DOGE has been already transferred to another location:

http://dogechain.info/tx/a04846fb7786675994f35816a380b1f0194696e79615374a07bdaac6e2aa3398

http://dogechain.info/tx/af768815a8f9e92a0cf6df02f8e45aadb2f9df77db315176a44638ddcc239dbc

No answer, no action, no reaction Sad

(

BitcoinBow

newbie

Activity: 38

Merit: 0

Quote from: ePay.info on March 23, 2017, 05:24:42 AM

Quote from: BitcoinBow on March 23, 2017, 05:10:39 AM

Quote from: ePay.info on March 23, 2017, 04:01:05 AM

Quote from: BitcoinBow on March 23, 2017, 01:38:58 AM

sponsor ticket : #25635

i want you to see this ticket also #25464
when i got something wrong in my account, i sent to your support team.
what happen??!! they close my ticket without any search.
when i search by my self i get there is small transactions from my account.

friend i have to pay to my users today at midnight .if you don't have any answers to me and refund my balance i will remove epay from my site.

Hi

The amount has been restored to your balance.
And we have charged sponsored rotator for 1 month.
---
These small transactions, i have checked them,
They are marked as Referral.
can you give me some examples?

any referrals??!!!!
i'm send weekly payment to users.
--------------------
$request = $client->request('POST','https://api.epay.info/v1/send?api='.$this->api_key.'&to='.$address.'&amount='.$amount);
--------------------
i just send to your api :
1- my api key
2- user btc address
3- amount

from where you send referrals?!!!

Okk
Let me check now.
----

Check your balance.
And as act of showing good faith and apology on behalf of our colleague that caused this we have re-added your last despot + 100%

Thank you for your apology and i hope your support team will be faster and more interesting with this issues.

ePay.info

hero member

Activity: 644

Merit: 500

ePay.info Think different

Quote from: BitcoinBow on March 23, 2017, 05:10:39 AM

Quote from: ePay.info on March 23, 2017, 04:01:05 AM

Quote from: BitcoinBow on March 23, 2017, 01:38:58 AM

sponsor ticket : #25635

i want you to see this ticket also #25464
when i got something wrong in my account, i sent to your support team.
what happen??!! they close my ticket without any search.
when i search by my self i get there is small transactions from my account.

friend i have to pay to my users today at midnight .if you don't have any answers to me and refund my balance i will remove epay from my site.

Hi

The amount has been restored to your balance.
And we have charged sponsored rotator for 1 month.
---
These small transactions, i have checked them,
They are marked as Referral.
can you give me some examples?

any referrals??!!!!
i'm send weekly payment to users.
--------------------
$request = $client->request('POST','https://api.epay.info/v1/send?api='.$this->api_key.'&to='.$address.'&amount='.$amount);
--------------------
i just send to your api :
1- my api key
2- user btc address
3- amount

from where you send referrals?!!!

Okk
Let me check now.
----

Check your balance.
And as act of showing good faith and apology on behalf of our colleague that caused this we have re-added your last despot + 100%

BitcoinBow

newbie

Activity: 38

Merit: 0

Quote from: ePay.info on March 23, 2017, 04:01:05 AM

Quote from: BitcoinBow on March 23, 2017, 01:38:58 AM

sponsor ticket : #25635

i want you to see this ticket also #25464
when i got something wrong in my account, i sent to your support team.
what happen??!! they close my ticket without any search.
when i search by my self i get there is small transactions from my account.

friend i have to pay to my users today at midnight .if you don't have any answers to me and refund my balance i will remove epay from my site.

Hi

The amount has been restored to your balance.
And we have charged sponsored rotator for 1 month.
---
These small transactions, i have checked them,
They are marked as Referral.
can you give me some examples?

any referrals??!!!!
i'm send weekly payment to users.
--------------------
$request = $client->request('POST','https://api.epay.info/v1/send?api='.$this->api_key.'&to='.$address.'&amount='.$amount);
--------------------
i just send to your api :
1- my api key
2- user btc address
3- amount

from where you send referrals?!!!

ePay.info

hero member

Activity: 644

Merit: 500

ePay.info Think different

Quote from: BitcoinBow on March 23, 2017, 01:38:58 AM

sponsor ticket : #25635

i want you to see this ticket also #25464
when i got something wrong in my account, i sent to your support team.
what happen??!! they close my ticket without any search.
when i search by my self i get there is small transactions from my account.

friend i have to pay to my users today at midnight .if you don't have any answers to me and refund my balance i will remove epay from my site.

Hi

The amount has been restored to your balance.
And we have charged sponsored rotator for 1 month.
---
These small transactions, i have checked them,
They are marked as Referral.
can you give me some examples?

BitcoinBow

newbie

Activity: 38

Merit: 0

Quote from: ePay.info on March 22, 2017, 02:26:37 PM

Quote from: BitcoinBow on March 22, 2017, 12:07:48 PM

Quote from: ePay.info on March 22, 2017, 10:39:22 AM

Quote from: BitcoinBow on March 22, 2017, 09:45:45 AM

Quote from: ePay.info on March 21, 2017, 11:26:53 AM

Quote from: BitcoinBow on March 21, 2017, 11:10:23 AM

Quote from: ePay.info on March 21, 2017, 09:18:53 AM

Quote from: BitcoinBow on March 21, 2017, 08:58:53 AM

i want to know what happen???!!!!!
** my account email is : [email protected]
first you are take 0.001 btc to Sponsor payment http://prntscr.com/emnw9r. and nothing happen. second http://prntscr.com/emnwui.
my tickets tow from 14/3/2017 about my rotator rank and it's closed without any answer.
my ticket about sponsor from 17/3/2017 and your support answer is we will check it.
third i get transactions from my api too much.
http://prntscr.com/emnymh
http://prntscr.com/emnyu7
http://prntscr.com/emnz4v
many many many small transactions my site have minimum payouts is 15,000 satoshi and no one has the api key except me and you.
there are more than 0.0025 btc send from my api.
what happen?!!!!!!!!

Hi
We've already answered in your ticket

same answer of every ticket "we will check it." and you take days without any actions or answers.
i have 11 days waiting for sponsor ticket without any actions.

this is not regular issue this is one of two important issues.
1- your site is hacked and there is people can stolen balances from faucets.
2- your api has bugs and it's also can taken from faucets balance.

this is important issues you have to check it quickly and be clear with your users.

I promise you we are checking.

and you'll have an answer soon.

i'm still waiting and nothing happen?!!

1- 6 days you tell me you will check my request for sponsor payment?!!

lol

6 days not enough to you to open your cpanel and check my request.?!!!!!!!!!!!!!!!!!!!!!!
and what is your action?!
you remove my site from your rotator.

2- api issues -> balances stolen and you need more than 48 to check it?!!
my balance is empty and i have to pay to users next friday, so i can't deposit any amounts to my account until you fix your api.

so what happening ??!!!

Hi
I understand,
We are checking all the logs and activity and trying to pin point your problem.

okey you are checking the logs for api. i will wait no problem.
but my ticket for sponsor payment more than 6 days ... need all this time.??!
i ask just remove this request and put my site on the rotator.. just it
** to be clear
1- i pay 0.001 BTC for sponsor payment from 10/03/2017 the status of request is "checking"
2- i open ticket from 17/03/2017 to remove this request and renew my rotator sponsor.
why all this days for this???!!!!

sorry dude , you have very very very very bad support team.

Tickets are spread across the team
Can you give me your ticket id ?
We'll have a talk with your handler