[ANN][EXCHANGE] Poloniex - Crypto Exchange with BTC/NXT - page 64.

galbros

legendary

Activity: 1022

Merit: 1000

Quote from: ebliever on June 21, 2017, 03:26:25 PM

Quote from: galbros on June 21, 2017, 03:08:34 PM

I also have this problem and none of the usual suggestions worked. I opened a ticket but have not gotten a response yet, it's been almost 24 hours, hopefully they wont misread it.

I wish there was some indication of how stressed their support system is, it's obviously bad given they had to shut down the trollbox, but still.

That's at least 5 of us now by my count. Hopefully it becoming more widespread will make them address it sooner. As noted above I started a thread just for this issue that I'll post any updates in.

Mine just allowed me to cancel. Never got a response on the ticket but glad it works now. Hope the same for everyone else.

ebliever

legendary

Activity: 1708

Merit: 1040

Quote from: galbros on June 21, 2017, 03:08:34 PM

I also have this problem and none of the usual suggestions worked. I opened a ticket but have not gotten a response yet, it's been almost 24 hours, hopefully they wont misread it.

I wish there was some indication of how stressed their support system is, it's obviously bad given they had to shut down the trollbox, but still.

That's at least 5 of us now by my count. Hopefully it becoming more widespread will make them address it sooner. As noted above I started a thread just for this issue that I'll post any updates in.

galbros

legendary

Activity: 1022

Merit: 1000

Quote from: ebliever on June 20, 2017, 08:24:05 AM

Quote from: TrueCryptonaire on June 20, 2017, 08:13:41 AM

Quote from: ebliever on June 20, 2017, 07:46:41 AM

Is anyone else having trouble canceling loan offers in the Lending tab? I've submitted a ticket for it, but would be helpful to know whether others are experiencing the same problem.

I know things must be busy for them, let's hope they can safely get on top of the situation soon.

Also, sometimes I've noticed that the loan was taken before it disappears from the Open Loans and if I try to cancel it, it is too late and after a short while it appears to active loans -section with some interest accured.

---

I find the best way to solve the issue to refrain from using auto-renew and manually setting loans to the markets when there is bitcoins available.

Thanks guys; unfortunately these suggestions are not working. I try restarting the browser, etc., and that did not fix it. I'm not using Auto-renew, and it doesn't matter whether the loan offers are being made by a lending bot or manually, NOTHING is canceling. The only way to "process" the loan offers is to have them taken up by a borrower.

I've got a 5% loan offer on some LTC (set by a lending bot, my intent being to cancel out for a trade once the old loan ended) that I can't cancel. But I've been testing things with a steady flow of small BTC loans as other loans are ending and nothing can be canceled right now once set.

Poloniex responded quickly to the ticket which was a surprise - unfortunately they completely misread it and thought I was asking to cancel an existing loan. :-(

I also have this problem and none of the usual suggestions worked. I opened a ticket but have not gotten a response yet, it's been almost 24 hours, hopefully they wont misread it.

I wish there was some indication of how stressed their support system is, it's obviously bad given they had to shut down the trollbox, but still.

holydarkness

legendary

Activity: 2758

Merit: 1603

Yes, I'm an asshole

Quote from: reb0rn21 on June 21, 2017, 05:18:30 AM

Ethereum is disaster TX are stuck on blockchain for all, its a premine ponzy scam, what did you expect

Wait, if the amount was stuck on the block explorer, isn't that mean the problem was from thst part instead of polo or any other receiving ends? Does this . . . . disaster happened just today of since few days ago? Someone was also complaining about unconfirmed tx for days, but he's on yobit.

?!bennscammed!?

full member

Activity: 195

Merit: 100

im waiting since 6 days for my BTC after opening a ticket it is processed for 5 days without answer.....
never had problems before with tickets but now it is annoying an poloniex lost me as customer.

ebliever

legendary

Activity: 1708

Merit: 1040

Quote from: ebliever on June 20, 2017, 03:03:12 PM

Quote from: ebliever on June 20, 2017, 01:18:39 PM

Quote from: aesma on June 20, 2017, 12:04:57 PM

ebliever : I'm almost never cancelling offers so I can't help you there.

However you should simply reconfigure your bot to not lend LTC until you get your coins back.

Yep, I've done that, along with disabling and re-enabling API keys, deleting old keys, rebooting my machine, trying from my phone, and just trying hundreds of times more to cancel. Another person on Reddit is reporting the same problem now. In the short run this is not a huge deal, but if it drags out it will trap funds as surely as the withdrawal problems people are experiencing.

I have some additional details on the problem with funds being trapped in loan offers at:
https://www.reddit.com/r/PoloniexForum/comments/6ie1tg/cannot_cancel_loan_offers_in_lending/

PLEASE USE EXTREME CAUTION if lending on Polo until this is fixed. Be aware that if you set your loan offer above market rates (or the market for loans goes down) your funds will be stranded if this affects you with no resolution at the present time. (I asked Polo support to manually cancel my loan offer and they refused.)

Started a separate thread for this issue as there are now four customers reporting this problem.

https://bitcointalk.org/index.php?topic=1978327.new#new

dcdalex

newbie

Activity: 41

Merit: 0

Quote from: Tomaxzyn on June 21, 2017, 08:27:25 AM

i am provided a transaction Id but it is not bringing any information on block explorer

i have same problem for already few hours, how long it takes?

Tomaxzyn

newbie

Activity: 14

Merit: 0

Quote from: reb0rn21 on June 21, 2017, 05:18:30 AM

Ethereum is disaster TX are stuck on blockchain for all, its a premine ponzy scam, what did you expect

From your response, do think the issue from Poloniex or ETH,.?? .i am provided a transaction Id but it is not bringing any information on block explorer

reb0rn21

legendary

Activity: 1901

Merit: 1024

Ethereum is disaster TX are stuck on blockchain for all, its a premine ponzy scam, what did you expect

Tomaxzyn

newbie

Activity: 14

Merit: 0

my Ether withdrawal which is showing as completed is not yet delivered to my wallet for over 10hours now and the transaction id is not visible on block explorer ..i have sent a message to support 7hours ago but no response yet..
Pls is anyone experiencing same issue??

aesma

hero member

Activity: 2604

Merit: 961

fly or die

ebliever : I've noticed that my bot cancels offers that aren't taken up, but I thought that without that they would cancel automatically after a time, I guess I was wrong.

justone123

sr. member

Activity: 810

Merit: 258

It's been more than a month since i submitted documents for verification. What the f## are they doing? Huh

Does anybody knows how long it takes them?

Also my document expired in the meanwhile. Do you think i'll get verified again, or will i have to submit again and wait another 2 months?

ebliever

legendary

Activity: 1708

Merit: 1040

Quote from: ebliever on June 20, 2017, 01:18:39 PM

Quote from: aesma on June 20, 2017, 12:04:57 PM

ebliever : I'm almost never cancelling offers so I can't help you there.

However you should simply reconfigure your bot to not lend LTC until you get your coins back.

Yep, I've done that, along with disabling and re-enabling API keys, deleting old keys, rebooting my machine, trying from my phone, and just trying hundreds of times more to cancel. Another person on Reddit is reporting the same problem now. In the short run this is not a huge deal, but if it drags out it will trap funds as surely as the withdrawal problems people are experiencing.

I have some additional details on the problem with funds being trapped in loan offers at:
https://www.reddit.com/r/PoloniexForum/comments/6ie1tg/cannot_cancel_loan_offers_in_lending/

PLEASE USE EXTREME CAUTION if lending on Polo until this is fixed. Be aware that if you set your loan offer above market rates (or the market for loans goes down) your funds will be stranded if this affects you with no resolution at the present time. (I asked Polo support to manually cancel my loan offer and they refused.)

ebliever

legendary

Activity: 1708

Merit: 1040

Quote from: aesma on June 20, 2017, 12:04:57 PM

ebliever : I'm almost never cancelling offers so I can't help you there.

However you should simply reconfigure your bot to not lend LTC until you get your coins back.

Yep, I've done that, along with disabling and re-enabling API keys, deleting old keys, rebooting my machine, trying from my phone, and just trying hundreds of times more to cancel. Another person on Reddit is reporting the same problem now. In the short run this is not a huge deal, but if it drags out it will trap funds as surely as the withdrawal problems people are experiencing.

Miiike

legendary

Activity: 2030

Merit: 1059

Wait... What?

Quote from: aesma on June 20, 2017, 01:00:19 PM

Thanks for your answer. Let's hope it will be that way for me too. I've already gotten a BTC deposit address and it was created instantly.

I got some in an instant too, like doge and ltc. Maybe some coins needed a longer generation time because polo needs to sync us with their system beforehand?

aesma

hero member

Activity: 2604

Merit: 961

fly or die

Thanks for your answer. Let's hope it will be that way for me too. I've already gotten a BTC deposit address and it was created instantly.

Miiike

legendary

Activity: 2030

Merit: 1059

Wait... What?

Quote from: aesma on June 20, 2017, 12:37:51 PM

Well poloniex offers a lending service, clearly pushing people to let their coins there.

I want to deposit ETH but the address generation is stuck at "Generating...", anyone experiencing this ?

I got that too several months ago when I first tried to generate an address (it was DASH IIRC) and I got tired of waiting. I did other activities and comes back several hours ago to see that I got a new one. So you can wait for several more hours and hopefully you'll get your new address too

Goaheadz

full member

Activity: 209

Merit: 100

If you put your ticket number here:
https://bitcointalk.org/index.php?topic=1976292.new#new

Maybe i can see how much time our tickets will have to wait.

Not a mathematics science...just a curiosity

G.

aesma

hero member

Activity: 2604

Merit: 961

fly or die

Well poloniex offers a lending service, clearly pushing people to let their coins there.

I want to deposit ETH but the address generation is stuck at "Generating...", anyone experiencing this ?

igatcha

newbie

Activity: 51

Merit: 0

Trade fiat (un-backed) cryptos instead? Since all you do is keep your coins on exchanges and try to trade them to make money, why does it matter wether they actually exist, or if you can withdraw them or not? Spend your life kissing your wife or hugging your kids instead. If you get worked up about money, or funny-money like crypto currencies, you are just losing... Exchanges are bound to screw you over, just as your wallets on your computer are bound to get hacked and stolen from, just like your bank is bound to put you in debt. Only when you have lost everything can you win.

I lost some at cryptsy last year. Who cares. We are all equally involved (although I got really mad at that time^^)

What these exchanges do wrong is they let people get away too easily with keeping their shit on their servers. They should tax our asses for out-sourcing responsibility over our assets to them.

Topic: [ANN][EXCHANGE] Poloniex - Crypto Exchange with BTC/NXT - page 64. (Read 272581 times)