We have finally been able to resolve all the technical issues. We know there have been a lot of delays and we are sorry for the inconvenience. Ultimately this comes as a cost for running our service at the level of anonymity that we have.
As of now both deposits, withdrawals and the mixing process are all working as expected.
As an apology we have now removed all fees of our service, no matter the mixing amount, for the next 2 weeks.
I'm still not sure why people still use this selective scamming site when you could just use bitmixer.io or something else more reputable. I think there are quite a few people who have lost coins there, but I may be mistaken. Roll Eyes
We have never selectively scammed anyone.
At a certain point it was obvious that someone (likely the the competition) was runing a badmouthing campaign against us which could be easily seen as the messages were posted during a specific period of time from mostly new accounts, and following the same language patterns even in some cases. Some of the competition are obviously spending a lot of money on their own advertising (which is likely why you might think they are more "reputable"), and badmouthing the oldest running mixed is easily a good way to do that too.
We have always put most of our resources into making the service itself as stable and more importantly as secure as possible (which is evident by the lack of hacks for such long time period), and not into advertising. For this we are recognized by our users who judge by facts and experience and not by paid advertisements or fake messages from new internet accounts.
We have had our share of problems with delays and downtimes (like most services though), but we have not scammed anyone. There would not be any point to stay operational for years just to make some small money on scamming individual clients.
In either way are sincerely sorry for such long downtime and hope the free mixing period can return some of your losses.