Topic: ANTMINER C1 Discussion and Support Thread - page 67. (Read 129054 times)

I feel your pain.   I was ignored and lied to and still have not received RMA unit's from syscooling.  

Keep in mind you can contact your credit card provider.  Funny how after I did they started communication again asking if I got RMA..... which they know from previous emails I have not.  I know for me after almost a month I reached my limit of trying to get RMA parts.    

I must say I like how the new harness just plugs into the board. I'm very interested in testing the 4 unit cooler you have highlighted earlier in the thread..

The question will be how am i going to find enough power for four units but i will figure something out. This thing ispretty cool.

And very quiet compared to s3's

I like flickr because it automatically generates all different sizes of pictures, ie: https://www.flickr.com/photos/121870988@N08/15695662940/sizes/l

after following my c1 all around the city i finally got it.

Hook up and hashing at 1ths smooth as butter.

whats the best site to post pictures too now?

There is NO problem in video and your connection,Dear sir.What i suggested is just theorical and personal,you could follow my advice and see what differences between them and whether it is better.So many users have their own ideas and better ways and didn't connect as video,right?

@Tupsu....thanks for the advice. I actually already ordered a different brand pump that will be delivered on Friday.  So I'm going to wait and install that one and then if/when I ever get the promised syscooling replacement pump, I will keep it as a back up.

You can use one pump for two  miners. My one set of C1 works from the  beginning only with one pump, two miners, two radiators. Another pump  was D.O.A.  There is no replacement sent for syscooling and I've been "too lazy" to leave them negative feedback..
I'm still waiting a bit.

Today I received two batch two C1 miners with syscooling systems.  The original orders were placed on Nov 14 and 15.  Here is the good, the bad and the ugly.

Good...miners perform exactly as specified by BitMainTech...no surprise there...my first two C1's performed at spec as well.  The version 2 wiring harness from Syscooling is much improved in that it plugs into one of the extra PCI-e connectors on top of the miner.

Bad...I'm not sure if I have a bad fan or if one of the connections in the new syscooling set up is bad. In the version 2 set up I received two fans use one 3-pin connector and the third fan uses another 3-pin connector; the fan uses a 4 pin connector.  The version 2 harness connects to the miner via a PCI-e  connector and has three 3-pin connectors and one 4-pin connector. This leaves one of the 3 pin connectors on the harness "open" which may not be the best plan. In any case, one of the two fans connected to the same 3-pin connector is not spinning...again, not sure if it is the fan or the harness, but something clearly wasn't tested (again) by syscooling.

Ugly...it took numerous emails, photos and posts to get syscooling to offer to replace one of my first two pumps which is leaking/non-functional.  They said a day or two ago that they would "arrange shipping".  To date, they have not contacted me with any sort of tracking number or other confirmation that they have actually mailed a replacement pump. One 1TH/s miner has now been down for a week.  This coupled with the fact that I was also unlucky enough to receive one of the version 1 harnesses with a short which fried a fan header on one of my first C1s has left me with a very poor opinion of syscooling.com and I have to question BitMainTech's choice of partners. 

Sorry to hear about his horror store.......... 

oddly enough the syscooling kit was delivered today but not the miner (yet)

i am being told by UPS that they are on two seperate trucks and the miner will be here before close today (? uh okie dokie ups....)

regardless if it is not im going to attempt to make a B-line for the shipping center since everyone wants to be lame and close early because of thanks giving.


I know my miners will not be closed though

And in 3 weeks zero replacements.  I will never order syscooling again.   

Anyone else out there with huge problems with syscooling RMA?

And Bitmain is completely separate.  They are great.  I'm only referring to the company Syscooling.

Yeah, connected directly to the PSU. Had to cut the notch to fit it in. Thanks.

That's a PCI-e connector.

Plug it in to the top of any available hashing board connector.

Syscooling changed the design - (you have the new one) so that you don't have to open the miner
and plug it into an unused fan header on one of the hashing boards.

Because it is only 12V Power, no PWM fan control
some people here are connecting it directly to the PSU
thus sparing your hashing boards if there ever is a problem (in theory)

I got the B2 C1 w/ cooling kit, now where does this connect to?

Because they don't magically transport to CO in the first place. If you send 2 or 20 via air, its still going to cost relatively the same. THEN you have to send within the US by air again, so both trips combined will likely cost more and take several days longer to get to customers.

why cant we buy the units at the co office at a reduced shipping rate?

From my experience they send you the replacement first.  But, I did specifically say I need the replacement first.. downtime is unacceptable in my mind.  If you're in the US, make sure you work with the Colorado office.

M

EDIT: Also, they included return shipping labels for me, so it was no cost out of pocket for shipping.

There have been 100s of v2 harnesses used, and 100s of v1 harnesses used.

Shipping is to the US.

looks like i may have to take my chances and hold system cooling and dogie to there word that the harness is totally fixed.. (will do my best to inspect harness too)

no reason to doubt either of them. As a matter of fact if i take that risk and it works flawless i will trust them more. We will see in about 12 hrs

It's a molex to 3 pin fan board.   It is sold on amazon and frozen cpu.  http://www.amazon.com/Phobya-4-Pin-3-Pin-Splitter-Connection/dp/B007S3T4O0/ref=sr_1_3?ie=UTF8&qid=1416652659&sr=8-3&keywords=molex+to+fan

I don't think frys will have the simple molex to 3 pin power board.  They most likely will have fan controllers meant for PC slots such as http://www.frys.com/product/6433122?site=sr:SEARCH:MAIN_RSLT_PG .