I have sent numerous pms and emails (as described in their website) from last Friday and I didn't get a reply.
Bitmain, please send me a receipt for my 3 orders of 5 pieces in total, stating the description and the price of the product ($500 as you declared them in your unnumbered invoice) and the total items or the customs will declare whatever value they want per piece (and from what they informed me, they will charge it 3-6 times more because it's big!!! Oo ).
Not only I'm losing money because of DHL's storage fees, I'm gonna pay way more than the real value just because Bitmain doesn't want to communicate properly with me...
I'm so angry and frustrated right now...
but this is life.