Sorry guys about late reply i was really pissed off because of my coins and money totaly gone, and support just always saying "we cannot help"
Wallet is encrypted from first day, and coins were gone like a month later as we got them. The support said firstly that the funds were transfered to second wallet, i said to them 3 time that first wallet crashed as soon as i inserted private key so i had to reinstall completely, and it loaded coins for 1 month ok, then dissapeared. The first wallet never synched anything as it crashed.... But seems like they just dont care... i even chatted on livechat then...
Then i asked where did the coins go, as they should have that information, no answer, i asked for any solution or compensation, they are ignoring me completely.
Today i checked again, coins are still gone, staking is false.
At beginning i asked how to mine - the first hour of release, they said just leave wallet open, nothing happened for 24 hours, after wallet update they said its fixed, again nothing. I know that 120 coins isnt much and its about 150 eur, but i wont leave that, i have my people looking for solution on how to get owners, even if i have to pay 10x more, i wont leave this alone...
here is todays screenshot
http://e-print.si/sc1.jpghttp://e-print.si/sc1.jpgBeware of scammers!
After couple of months after we received our coins we invested it, the coins automatically dissapeared from wallet without any message, support is slow and they keep saying that they cannot help.
We are currently preparing law sue for scamming and stealing coins, we are just glad we invested only 150 EUR, not more....
I am trying to append also proof of dissapearing coins in wallet
SO BEWARE! Support is not capable to solve problems, neither they wanted to do a compensation they simply ignore mails or answer we cannot help.
http://e-print.si/Screenshot_20171015-143539.pngHello.
Send me your e-mail in PM please.
Send me your e-mail in PM please.there is no technical problem from our side.
Each wallet contains a set of:
"private key - public key - address" (for one private key there is one public key and one address)
The shares were placed at different addresses.
Private keys from these addresses were distributed to users in their accounts.
When a user imports a key to himself, he gets access to the balance and information about the transactions.
You had to protect your mail and your account using 2fa so that no one can access your account.
Return coins or cancel the transaction - there is no technical possibility.
We warned earlier in the news about phishing sites
https://atbcoin.com/1881-2/.
Someone has previously entered your key, and made an outgoing transaction, now when you use a private key - you see the transaction history. In the blocking system, you cannot cancel transactions.
Please make the maximum security settings every time.
i allready told your support and you about 10 times!!!!
nobody got my coins, the wallet was broken and i told in livechat! i had to delete and try again then it worked, wallet never synched... i managed to get the first wallet working but there are no coins there!!!
And if this is so, why did i have the coins for 1 month before they dissapeared?
This still sounds like scam because nobody listens. if you didnt manage to setup coin delegation right as it should then refund the paid amount or give back coin yourself.
You say it cannot be undone but this just happened to me, thats what you said...
i even prepaid the coins but now i have nothing, worthless, i am sorry to even invest.
Wallet wasnt hacked, wasnt stolen, account was in safe place in company behind firewall and everything so...
i am still considering about turning you in, as in my country if you dont receive what you pay for, youre protected by eu law, just waiting responce from lawyers...
i dont know what you want to prove with your screenshot? I get same screen when i send my coins to someone else.
see my screenshot. After i mined 14 coins i sended my coins to new address. I paid some fee (-0.00003840).