Topic: Avalon2 based miner from Technobit - HEX16A2 - page 6. (Read 33473 times)

i dont have a hex16A2... but u could try


that should spit out loads of things... paste the full output here maybe something stands out...

pi freezing also sounds like power issues.... how are you powering the pi? and are you providing enough power to the miners?

Well,

I am not able to get the board running again:

After make process, i tried to start cgminer with the following instructions:

1: error message:

2: error message:

3: Cgminer only starts this way:

but only recognizing HEXa:


Edit:
with the parameter it starts mining for 5 seconds and the pi freezes

Alright, thank you, the make process worked fine now.
Unfortunately, I am not able to test it right now since I'm not home, but i will give feedback.
Thanks man!!!

no
u should use fetch from git. the patch filename is the commit id ur supposed to use
Lets say you wanna use 2e9afa38e39678a5dc5bf8be6d20baf1849b548c.patch


doing the git checkout thingy makes sure u r at the exact version the patch was made for.

I built it with the following steps posted in another thread:


I also tried this with cgminer 3.8.5 and this patch (afe7710858e4ce28bb60f6ae6e167a18d687634f.patch)

Furthermore, I tried only using --enable-hexminerc
So far I am always getting the same error.

And make sire you run autogen.sh
R

I built the patched version (for the hex bitfury but doesnt matter same patch) on pi without any issues.

Are u sure the patch u used matches the exact cgminer commit?

Whats the full name of the .patch file u used? and where did u download cgminer from?

I received my board on friday, but I didn't manage to compile a running cgminer with patch on my raspberry pi, because it seems that the driver is not found while "make" process.
So i installed Linux Mint on my HTPC and used 2GOODs precompiled version, which works fine at the moment, but the goal is to safe power and use the pi instead.

Any ideas why it won't work with pi?
I already tried different patches and versions of cgminer, but there is always the same error message:

With what parameters do you guys start cgminer? My board is only hashing with 20GH/s at the moment.

thanks in advance

I have faith in Technobit. International shipping to various countries is not an easy thing to manage.  I belive with the adition of UPS express option this will help everybody out both purchaser and buyer.  I sent Marto 5 Bitfury chips in a barter agreement and have made a December purchase. I am not concerned and believe he will deliver on both ........... now my Hashfast pre order which is a diffrent matter all together.  

If they reply to the first mail that a customer sends them, the customer isn't left in wondering and won't send any more mails. If the customer isn't lied to about the delivery date, then he won't send any mails asking about shipment.

Putting some time in customer service isn't a waste of time. Technobit is also getting so many mails with the same questions because it's a big issue that was left unanswered. Ignoring the client is one of the stupidest things you can do.

Any reasonable person will pardon a delay if they are given a legitimate reason.

I actually do think it is a shame. My first order was fine and I am very happy with the quality of the hardware for the price. It was a little late but that was OK. The second order I placed 3 days after the first for some Nano Furies. These were 'shipped' and a tracking number was given. But a day later when I tried the tracking number on speedy.BG it said 'canceled' 'system returned'. I Pm'd Martin and he replied that the boards had been returned for unknown reason. That he would send the package next day ups express at his expense... After about a week of waiting (ups quote a day from Sofia to London) i start asking for new ups tracking number and whether it had been shipped... But martin then did not reply once - the next time I heard from him was my refund. So clearly the package was never sent ups... The fact that about 7 nano fury orders seemed to been 'canceled' by speedy suggests that these were deliberately pulled back from the couriers by Technobit for reasons unknown but whatever that reason is - is the reason they could not be delivered by ups because they were no longer available.  I don't think we will ever get to hear the real reason. so I would have been more patient if I was not being blatently lied to. This is not a business relationship I want - I would rather pay more and know that I would be treated as a customer should be and not lied to. I am thankful I managed to get a refund and consider myself lucky. It is a shame because the potential for Technobit is huge but reputation is everything - especially if you have removed safer methods of payment like Paypal.

I do genuinely hope Martin turns it around for the others out there sat waiting and wondering...

Melb

I can only talk for my self. I'm pretty satisfied with the Service of technobit. The miner arrived in a reasonable time frame and the price performance ratio is very good.
The could improve the comunication with their costumers but i can understand if they dont focus on answering 1000 times the same question and focusing instead on delivering the miners.

I at least got my stuff from BFL Marto walked off with 1.4 BTC on me, claimed he shipped and never did.

Make sure you make an entry in his trust.

I know how you feel he screwed me too!!!

Martin many thanks for your refund (proof you lied to me that it was dispatched when it clearly was not) - I make no apology for my words and opinions and if you seriously value being in business you would not treat customers in this way - have no fear my friend I shall not be placing any more orders from Technobit - account disabled or not.

Good luck

Melb

Dear MELvyn.B
Your first order with us was delivered, second one is now refunded.
We are not going to accept any orders from you in the future. Your account with us is disabled.

Best Martin

I have now filed a PayPal dispute with Technobit - if that fails it will be a chargeback. Marto has lied to me about supposed despatch via UPS Express 'at his expense' 2 weeks ago - unless he can come up with a tracking number to prove different?
He now just ignores everything I write (be that PM, message here, contact via website) because he knows there is no answer and the excuses have run dry. This is a business destined to failure - he claims to have taken on an extra staff member - but how do you contact them? He talks about buying January orders 10-20 a time - LOL! He cannot fulfil October/November orders letalone January! If you go via the Technobit website - you get the same non-response. Personally I think he talks rubbish and I believe very little that he has to say. He claims he is not a scammer and is prepared to refund 'within 5 minutes' - what utter BS. He does not refund - period.

Melb

Having so many requests and trowing away clients is killing your biz! I offered my services but they want to keep it very cheap and unprofessional!! It's a bit pitty they dont do it in the right way. Hope one day they will impove it!

did you evaluate to setup a "support ticket system"? There are a lot of available open source support ticket systems. This can help you to categorize better all repetitive emails coming from single customers, and can improve your customers' experience