Hey Patrike,
rarely a miner hangs because of a bug or whatever, but that miner wont be closed/restarted by the miner himself or by AM. In that case you will see in AM that miner as green "Mining", but without any temperature, or accepted/rejected or anything else.
Rules (online/offline) dont work, because the miner is marked as mining. Check statistics (accepted/rejected/hashrate) also dont work because there are no statistics. So, right now, AM cant realize that scenario and you have to restart the miner manually.
Is there any chance that AM can check that and restart the miner? As an option, or as a rule, or anything else?
If I see that again, I will make a screenshot in case, you never saw that happen.
Is this a case where you get a crash dialog from Windows that is preventing the mining process from terminating? Or is it simply that the mining software doesn't do anything and just freeze?
Is the miner saying Mining and also Interface Offline? Can you send me the API report for this case? In general, the idea is that the Offline Detection should find this scenario as well.
No Crash-Dialog from Windows. The mining software (saw that in CryptoDredge and T-Rex only) simply hangs, but the system is still fine. You can easy restart the miner and it works well.
AM is saying the green "Mining", but you dont see any temperature and progress numkbers. But you see the Hashrate (the hashrate right before the hang happend).
So for AM, the software is mining. I tried to catch that with the progress-rule (check accepted or rejected), tried it with the offline-rule, nothing works. Even any idle-rule will not work, because the software is doing the job and the cards are doing something too, but in the pool there is 0 hashrate, because if that damn crash/freeze.
I will try to catch that with picture and log when it happens again. But maybe another user saw that rare scenario and can do the pic+log faster.