Hello @Pmalek,
Thank you for your response.
I'm still here, but, unfortunately I haven't received any communication from @BC.Game Support, either privately or publicly. Despite refraining from multiple follow-ups, the situation remains critical, and the prolonged delays in communication are unacceptable.
Please consider that my funds have been blocked since April 30th without explanation on your end.
Please address this issue promptly, as the prolonged waiting period severely damages your reputation and that of your team.
Thank you for your immediate attention to this matter.
Thank you for your response.
I'm still here, but, unfortunately I haven't received any communication from @BC.Game Support, either privately or publicly. Despite refraining from multiple follow-ups, the situation remains critical, and the prolonged delays in communication are unacceptable.
Please consider that my funds have been blocked since April 30th without explanation on your end.
Please address this issue promptly, as the prolonged waiting period severely damages your reputation and that of your team.
Thank you for your immediate attention to this matter.
Pmalek is not representative of BC, he's simply trying to do you a favor by asking about an update. And he has no control over how fast can BC reply you, and their silence does not involve or affect his reputation, just like his [and any of us here who simply tries to help] "inactivity" to address your issue can damage BC's reputation. We're here simply to help.
With that said, I'll nudge BC once more, ask them to give a follow up.
