I am not defending the accuser. Forget about everything. Whenever a sam accusation is raised, even without proof, the platform should respond by explaining either the accuser is wrong or they are doing something about it. Scam accusation does not rise every day. So, it's not hard to keep track of the data of allegations. Good to see that the BC game representative choose to respond to this case.
I'm not defending the platform here, but BC.GAME has actually responded to the accusation twice – once a month ago and again today. You can't really expect their representative on the forum to provide a more detailed explanation when the accuser didn't even share his username from the platform. Moreover, we can't determine if he received a response to his queries on the platform or if he was ignored since there's no evidence to support the claims, and we haven't heard the other side of the story yet.
Yes, I have seen their response, and it was like contacting our support; they are pretty fast and available 24/7. The representative does not want to share anything there for privacy season, which is fine. They took another month to respond again while this guy was spamming the gambling section and screaming there. Since he claims the support did not respond to him, what can he show us, actually? If support does not respond, he cannot show us responses. But, at least he could show the emails he has sent. But, if he did not share because his emails have some personal information, then I respect his privacy. Sharing a username in public with $3.7K in balance is not suitable for privacy either. I just imagined myself from the player's perspective.
Now, let's say the accuser is wrong or a kind of cheater or whatever, If BC game representative comes with an update and lets everyone know, what could be better than this? They could have done this 45 days ago. I believe efialtis or icopress influenced them to look at the accusation. Thanks to them!
I agree that resolving such cases as soon as possible is important for maintaining the overall reputation of the platform. Let's hope the accuser won't be evasive now and will provide the necessary information to shed light on this matter.
It is good that the representative is here and wants to handle this case personally. I hope the player will help them with the necessary information.