[/Q/...] The live support in Bc.game has been dead for a while. I don't know how others contact your live support. It shows too many support agents are online, and no one joins the conversation. I had a friend named Ewa from Poland. She worked on Bc.game support, but she doesn't work there anymore. I always had to contact her personally to solve my issues. Suppose I contact you ten times via live support. The response rate is less than 30%. If I contact them ten times, maybe they will respond two or three times. That is also not instant, someone might join the conversation after thirty minutes. I did not get any email response from bc games in my lifetime. Strongly suggest you work on that.
You understand the implications of your story, really! you could have contacted someone from support, who is supposed to be anonymous, for the security of the data they know, and apart from that you asked for help offline, lol.
Both are violating the rules, I don't know if you understand the complexity of what you are mentioning, and we fall into a gray area, and what the people who work in support represent in the reality of security and why KYc is not a problem in itself for the KYc if not for that type of situation that you mention.
In my case, for now, and I have known bc.game for about three years, I have never had a negative experience, if this were to happen, I will surely be on this thread and/or reputation stating it, it is something normal, and in fact, it is one of the escape way, but whenever a user has the supports, requirement without ecuanon, we will be attentive.
Therefore these threads of the casinos in the forum will be destinations to complain, hence my confidence in a casino is not because it has claims but because of how it resolves them.
