BC.Game SCAM: cancelled bonuses and revoked $150k+ USD balance on my account - page 4.

-god-

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Quote from: BC.GAME on November 22, 2023, 11:34:08 AM

Quote from: -god- on November 08, 2023, 12:05:39 AM

What happened::
I was a high roller on BC.Game with over 130 million USD wagered. See screenshot below for proof.

The nightmare started around two and a half weeks ago when my host informed me not to play too much 1.01x on their originals. This was a strange request to begin with as 1.01x is allowed to be chosen as a multiplier on their own built-in games, so no one would think that playing too much of it would cause a problem. Nonetheless, I agreed to the demand and asked my host what I could play; she said anything over 1.01x is fine. So over the next week, I played a mixture of 1.03-1.05x, 1.1x, 1.3x and 1.5x.

However, the next Friday my host informed me again that their risk department were not happy with my wagers and decided to cancel my weekly and monthly bonuses, which would have amounted to around $100k USD. Keep in mind this is AFTER I asked them what I could play and only played what they said were okay. My host also informed me that I would still be able to receive my recharges (which is a bonus in the form of daily or hourly reloads) and did not give any clear instructions on what I could or could not play in the future to keep getting my bonuses.

A day later, I found out my withdrawals were locked and was asked by support to complete advanced KYC. I completed it quickly within a few hours but was then told to send an email containing some basic information like my email, IP address, etc that they wanted to "verify as a normal part of their KYC process" (looking back, this was clearly a lie and an excuse). I was told the KYC would be completed within 72 hours and I would be able to withdraw again. I continued to claim my reloads during this time while not being able to withdraw.

72 hours later, I still wasn't able to withdraw and was told to wait more. I patiently waited another 3 days, and not only did my withdrawals not get unlocked, I was no longer able to login, with the message "Account Verification Required" displayed whenever I tried to login. At this time, I had around $100k accumulated in my balance from my reloads that I wasn't able to withdraw and an additional $40-50k in reloads that I have yet to and won't be able to claim because they locked my login. It has now been 11 days since my withdrawals have been locked and 5 days since I haven't been able to login. My host and their support have started to respond less and less, and I just simply get told to wait more each time with no resolution in sight. It seems from my perspective that I wagered too much and BC.Game just didn't want to pay out large bonuses and found excuses to lock my account.

You can also find screenshots containing the conversation between me and my host below.

Scammers Profile Link:
https://bitcointalksearch.org/user/bcgame-2503677

Amount Scammed: $100k locked in balance, $50k recharges not claimed due to locked account, $100k in bonuses cancelled, total around $250k USD

Payment Method: USDT, ETH, BTC

PM/Chat Logs:
https://imgur.com/43ocbuJ
https://imgur.com/liV5WKO
https://imgur.com/pjuMOHY
https://imgur.com/t4HYhz7
https://imgur.com/pScfTko
https://imgur.com/FAk0TpN
https://imgur.com/djAOEan
https://imgur.com/BMzHWPn
https://imgur.com/OFZnF2B

On our platform, players can deposit certain NFTs and break them into 1,000 pieces called mNFTs, which can be further merged or broken as the player wishes. We also offer Lucky Spin rewards, where players can win these mNFTs as part of their bonuses, available daily and upon leveling up.

The user in question received numerous AZUKI mNFT rewards and predominantly used them for consistent low-odds wagers, primarily in the range of 1.01–1.05x. While such wagering patterns might not raise concerns in small volumes, in this case, over 99.9% of the user's gameplay followed this pattern, essentially bypassing traditional gambling.

It's crucial to mention that the wager rewards are provided in BCD, which is paired with USDT. The extensive wagering with AZUKI translated to over $550,000 in earned bonuses.

However, the primary reason for confiscating the user's funds was the discovery of an error in our AZUKI price listing. We had mistakenly listed it 3.2 times higher than its actual value, resulting in us awarding the user 3.2 times more rewards than they should have received. The user was well aware of this discrepancy and continued wagering with AZUKI solely to accumulate BCD bonuses. The player could not lose here and was essentially printing money.

In summary, this is a clear instance of bonus abuse, and consequently, we confiscated the remaining balance in the player's account. It's worth noting that the user has already profited significantly from their actions, amassing multiple six figures of profit that have been withdrawn.

It is surprising that they are attempting to raise additional claims on third-party platforms like BCT, with crucial information omitted.

As of now, the user's account has been fully reinstated and can be used in the usual manner.

I was not aware of this discrepancy and did not "solely wager to accumulate BCD bonuses". You can't make such conclusions just because I deposited NFTs and received NFTs as part of YOUR Lucky Spin rewards; I could have received USDT and other cryptos on the wheel, but you chose to give me NFTs. I have deposited way more in USDT and USDC on your site, and if you have actually checked my account, you can tell I have had multiple streaks of $200,000-$300,000+ losses in USDT and USDC. In addition, I have played a variety of games and lost in them like live blackjack, limbo at 1.3x - 1.5x or higher, and occasionally slots and live game shows, not just 1.01-1.05x as you claim.

I should not be punished just because your site had internal errors that had nothing to do with me. I only wagered what your site allowed me to do and even followed through when my host told me "not to wager too much 1.01x".

"Reinstating" my account while revoking my balances and locking my tipping and withdrawal functions does not mean anything. You might have as well not "reinstated" it at all.

holydarkness

legendary

Activity: 2506

Merit: 1398

Yes, I'm an asshole

Quote from: BC.GAME on November 22, 2023, 11:34:08 AM

On our platform, players can deposit certain NFTs and break them into 1,000 pieces called mNFTs, which can be further merged or broken as the player wishes. We also offer Lucky Spin rewards, where players can win these mNFTs as part of their bonuses, available daily and upon leveling up.

The user in question received numerous AZUKI mNFT rewards and predominantly used them for consistent low-odds wagers, primarily in the range of 1.01–1.05x. While such wagering patterns might not raise concerns in small volumes, in this case, over 99.9% of the user's gameplay followed this pattern, essentially bypassing traditional gambling.

It's crucial to mention that the wager rewards are provided in BCD, which is paired with USDT. The extensive wagering with AZUKI translated to over $550,000 in earned bonuses.

However, the primary reason for confiscating the user's funds was the discovery of an error in our AZUKI price listing. We had mistakenly listed it 3.2 times higher than its actual value, resulting in us awarding the user 3.2 times more rewards than they should have received. The user was well aware of this discrepancy and continued wagering with AZUKI solely to accumulate BCD bonuses. The player could not lose here and was essentially printing money.

In summary, this is a clear instance of bonus abuse, and consequently, we confiscated the remaining balance in the player's account. It's worth noting that the user has already profited significantly from their actions, amassing multiple six figures of profit that have been withdrawn.

It is surprising that they are attempting to raise additional claims on third-party platforms like BCT, with crucial information omitted.

As of now, the user's account has been fully reinstated and can be used in the usual manner.

Oh! Great, you finally here. I've sent you several PMs regarding open cases against you, I believe i don't have to mention each of them again. If you need the list though, you might find this helpful.

Moving on and focusing on this case, as you claimed that OP omitted crucial information, that his account was frozen due to the bonus abuse [by using that mNFT] and he fully knows about this, how sure are we that he knew? Had he been informed by his host that he had a problem with as you described above instead of having a low wager? Because based on his screenshot, your host just told him that his problem was with the wager, not with the mNFT.

BC.GAME

copper member

Activity: 238

Merit: 111

Quote from: -god- on November 08, 2023, 12:05:39 AM

What happened::
I was a high roller on BC.Game with over 130 million USD wagered. See screenshot below for proof.

The nightmare started around two and a half weeks ago when my host informed me not to play too much 1.01x on their originals. This was a strange request to begin with as 1.01x is allowed to be chosen as a multiplier on their own built-in games, so no one would think that playing too much of it would cause a problem. Nonetheless, I agreed to the demand and asked my host what I could play; she said anything over 1.01x is fine. So over the next week, I played a mixture of 1.03-1.05x, 1.1x, 1.3x and 1.5x.

However, the next Friday my host informed me again that their risk department were not happy with my wagers and decided to cancel my weekly and monthly bonuses, which would have amounted to around $100k USD. Keep in mind this is AFTER I asked them what I could play and only played what they said were okay. My host also informed me that I would still be able to receive my recharges (which is a bonus in the form of daily or hourly reloads) and did not give any clear instructions on what I could or could not play in the future to keep getting my bonuses.

A day later, I found out my withdrawals were locked and was asked by support to complete advanced KYC. I completed it quickly within a few hours but was then told to send an email containing some basic information like my email, IP address, etc that they wanted to "verify as a normal part of their KYC process" (looking back, this was clearly a lie and an excuse). I was told the KYC would be completed within 72 hours and I would be able to withdraw again. I continued to claim my reloads during this time while not being able to withdraw.

72 hours later, I still wasn't able to withdraw and was told to wait more. I patiently waited another 3 days, and not only did my withdrawals not get unlocked, I was no longer able to login, with the message "Account Verification Required" displayed whenever I tried to login. At this time, I had around $100k accumulated in my balance from my reloads that I wasn't able to withdraw and an additional $40-50k in reloads that I have yet to and won't be able to claim because they locked my login. It has now been 11 days since my withdrawals have been locked and 5 days since I haven't been able to login. My host and their support have started to respond less and less, and I just simply get told to wait more each time with no resolution in sight. It seems from my perspective that I wagered too much and BC.Game just didn't want to pay out large bonuses and found excuses to lock my account.

You can also find screenshots containing the conversation between me and my host below.

Scammers Profile Link:
https://bitcointalksearch.org/user/bcgame-2503677

Amount Scammed: $100k locked in balance, $50k recharges not claimed due to locked account, $100k in bonuses cancelled, total around $250k USD

Payment Method: USDT, ETH, BTC

PM/Chat Logs:

On our platform, players can deposit certain NFTs and break them into 1,000 pieces called mNFTs, which can be further merged or broken as the player wishes. We also offer Lucky Spin rewards, where players can win these mNFTs as part of their bonuses, available daily and upon leveling up.

The user in question received numerous AZUKI mNFT rewards and predominantly used them for consistent low-odds wagers, primarily in the range of 1.01–1.05x. While such wagering patterns might not raise concerns in small volumes, in this case, over 99.9% of the user's gameplay followed this pattern, essentially bypassing traditional gambling.

It's crucial to mention that the wager rewards are provided in BCD, which is paired with USDT. The extensive wagering with AZUKI translated to over $550,000 in earned bonuses.

However, the primary reason for confiscating the user's funds was the discovery of an error in our AZUKI price listing. We had mistakenly listed it 3.2 times higher than its actual value, resulting in us awarding the user 3.2 times more rewards than they should have received. The user was well aware of this discrepancy and continued wagering with AZUKI solely to accumulate BCD bonuses. The player could not lose here and was essentially printing money.

In summary, this is a clear instance of bonus abuse, and consequently, we confiscated the remaining balance in the player's account. It's worth noting that the user has already profited significantly from their actions, amassing multiple six figures of profit that have been withdrawn.

It is surprising that they are attempting to raise additional claims on third-party platforms like BCT, with crucial information omitted.

As of now, the user's account has been fully reinstated and can be used in the usual manner.

holydarkness

legendary

Activity: 2506

Merit: 1398

Yes, I'm an asshole

Quote from: -god- on November 20, 2023, 07:22:33 PM

Thanks for the recommendation. I just changed the title. While it's not looking too good for me and the others with similar complaints since it does look like BC.Game's plan is just to ghost us, the least we can do is warn others about this site. It's unfortunate what happened to this site and how much it's changed over the past few months.

You can rest assured that the community has been warned. GekkeBelg's flag against them is active, they have a nice red banner above every thread they had. Several DT and I also left a negative feedback as a warning to others.

Quote from: -god- on November 20, 2023, 07:22:33 PM

I have heard rumors of the site being sold and new owners taking over, perhaps that is why so many issues are starting to pop up when this used to be a reputable site.

Did you perhaps referring to this? If you were, it's not the site being sold per se, it's someone claimii they got the script into their hand and were offering it for sale. It smells fishy, though.

robelneo

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Bons.io Telegram Casino

Quote from: -god- on November 20, 2023, 07:22:33 PM

Quote from: robelneo on November 20, 2023, 06:58:03 PM

Quote from: -god- on November 20, 2023, 12:11:08 PM

Unfortunately it seems like BC.Game is not responding on those sites either.

They timed out on AG without a response, so the case was marked as unresolved. On CG they also timed out but I think CG decided to extend the timer by another 7 days for them to give a response.

BG.game just wants to prolong the issue they are buying time maybe for the complainants not to continue or get tired of the complainant but hey these people are fighting for their rights because they legally win it, unless BC.GAME can prove that the complainant is cheating, on the other threads here in Bitcointalk about B.C.game they totally ignored the complainants, justifying the community's marking them as scams.
So like my recommendation on the other thread, it's better to attach the word scam in your title this is to populate the research about BC.game scam in the search engine.
We have to do what we have to do for the sake of the community of gamblers, who have been hurting when a casino that used to have a good reputation suddenly turns into a scam site.

Thanks for the recommendation. I just changed the title. While it's not looking too good for me and the others with similar complaints since it does look like BC.Game's plan is just to ghost us, the least we can do is warn others about this site. It's unfortunate what happened to this site and how much it's changed over the past few months. I have heard rumors of the site being sold and new owners taking over, perhaps that is why so many issues are starting to pop up when this used to be a reputable site.

Where did you get this rumor? If this is true then they bought this platform to scam their existing players the new owners do not know how to handle a gambling operation so they resort to scamming their players for their ROI and to make a profit as well, this is a well-planned scam, if this is true and their's no documentation that there is a transfer of names coming transmitted to the license issuer then the former owners are liable to what the new owners are doing.

-god-

newbie

Activity: 34

Merit: 0

Quote from: robelneo on November 20, 2023, 06:58:03 PM

Quote from: -god- on November 20, 2023, 12:11:08 PM

Unfortunately it seems like BC.Game is not responding on those sites either.

They timed out on AG without a response, so the case was marked as unresolved. On CG they also timed out but I think CG decided to extend the timer by another 7 days for them to give a response.

BG.game just wants to prolong the issue they are buying time maybe for the complainants not to continue or get tired of the complainant but hey these people are fighting for their rights because they legally win it, unless BC.GAME can prove that the complainant is cheating, on the other threads here in Bitcointalk about B.C.game they totally ignored the complainants, justifying the community's marking them as scams.
So like my recommendation on the other thread, it's better to attach the word scam in your title this is to populate the research about BC.game scam in the search engine.
We have to do what we have to do for the sake of the community of gamblers, who have been hurting when a casino that used to have a good reputation suddenly turns into a scam site.

Thanks for the recommendation. I just changed the title. While it's not looking too good for me and the others with similar complaints since it does look like BC.Game's plan is just to ghost us, the least we can do is warn others about this site. It's unfortunate what happened to this site and how much it's changed over the past few months. I have heard rumors of the site being sold and new owners taking over, perhaps that is why so many issues are starting to pop up when this used to be a reputable site.

robelneo

legendary

Activity: 3192

Merit: 1198

Bons.io Telegram Casino

Quote from: -god- on November 20, 2023, 12:11:08 PM

Unfortunately it seems like BC.Game is not responding on those sites either.

They timed out on AG without a response, so the case was marked as unresolved. On CG they also timed out but I think CG decided to extend the timer by another 7 days for them to give a response.

BG.game just wants to prolong the issue they are buying time maybe for the complainants not to continue or get tired of the complainant but hey these people are fighting for their rights because they legally win it, unless BC.GAME can prove that the complainant is cheating, on the other threads here in Bitcointalk about B.C.game they totally ignored the complainants, justifying the community's marking them as scams.
So like my recommendation on the other thread, it's better to attach the word scam in your title this is to populate the research about BC.game scam in the search engine.
We have to do what we have to do for the sake of the community of gamblers, who have been hurting when a casino that used to have a good reputation suddenly turns into a scam site.

-god-

newbie

Activity: 34

Merit: 0

Quote from: Wapfika on November 18, 2023, 08:56:12 AM

Quote from: Don Pedro Dinero on November 16, 2023, 01:37:21 PM

Quote from: Wapfika on November 16, 2023, 01:28:19 PM

Your best chance is to challenge them through arbitrator website like CG and AG since your concern can be proved by providing evidence that involves the participation of the casino to provide data from their site. BC has a lot of pending cases until so I’m afraid that you can’t expect too much positive result by doing this.

Another one who doesn't read.

Do you please mind to read the fucking comments on the first page?

Quote from: -god- on November 08, 2023, 10:53:44 AM

I also submitted my complaints to AskGamblers and CasinoGuru. You can follow them here:
https://casino.guru/bc-game-casino-player-s-withdrawal-is-delayed-and
https://www.askgamblers.com/casino-complaints/bc-game-casino-cancelled-my-bonuses-and-locked-my-account-with-more-than-100k-usd-balance

I read the first page comment. I just re-emphasized it since his concern can’t be solved here while he seems focusing too much on solving his case here. I mention both AG and CG because I knew that he already file his case there.

No matter shit show we do here. There’s nothing to do here unless you are part of Bc.game who can look at their records and present it here for public judgement.

Unfortunately it seems like BC.Game is not responding on those sites either.

They timed out on AG without a response, so the case was marked as unresolved. On CG they also timed out but I think CG decided to extend the timer by another 7 days for them to give a response.

Wapfika

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Activity: 1246

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Quote from: Don Pedro Dinero on November 16, 2023, 01:37:21 PM

Quote from: Wapfika on November 16, 2023, 01:28:19 PM

Your best chance is to challenge them through arbitrator website like CG and AG since your concern can be proved by providing evidence that involves the participation of the casino to provide data from their site. BC has a lot of pending cases until so I’m afraid that you can’t expect too much positive result by doing this.

Another one who doesn't read.

Do you please mind to read the fucking comments on the first page?

Quote from: -god- on November 08, 2023, 10:53:44 AM

I also submitted my complaints to AskGamblers and CasinoGuru. You can follow them here:
https://casino.guru/bc-game-casino-player-s-withdrawal-is-delayed-and
https://www.askgamblers.com/casino-complaints/bc-game-casino-cancelled-my-bonuses-and-locked-my-account-with-more-than-100k-usd-balance

I read the first page comment. I just re-emphasized it since his concern can’t be solved here while he seems focusing too much on solving his case here. I mention both AG and CG because I knew that he already file his case there.

No matter shit show we do here. There’s nothing to do here unless you are part of Bc.game who can look at their records and present it here for public judgement.

holydarkness

legendary

Activity: 2506

Merit: 1398

Yes, I'm an asshole

Quote from: -god- on November 17, 2023, 11:44:02 AM

Quote from: holydarkness on November 17, 2023, 03:11:06 AM

Did you ever discussed with your host [or other BC's representative, perhaps] or had they got a chance to explain why all of your balance, including your account balance, was revoked? I didn't see it being talked about in your screenshot.

They claimed it was "bonus abuse" and that what I had on the account was part of the bonuses I received and that they had a right to revoke that at any time, but keep in mind I have wagered a lot of money on BC.Game for a long time, lost a lot of money, and accrued probably close to 900k in bonuses total (a big part of which they didn't pay) which helped cover a big part of that loss. So technically I guess whatever balance I had as long as it's below 900k they can always say they had a right to cancel it since that's how much in bonuses I have accrued over the whole history of my account, but I also would have never wagered the way I did and lost money if I had known all the bonuses were going to be cancelled.

To put it another way, say you are the player and have gambled consistently on this site for a long time. You deposited, wagered, and withdrew. You are net down money but over the course of your account you have accrued 100k in bonuses. Then suddenly one day after you deposit 100k, your account gets locked, and three weeks later your balance is revoked because they have decided to retroactively cancel all your bonuses. That's essentially what happened to me.

Then I suggest you to write to the arbitrator and explain about this [I didn't see any mention of this on your case in CG or AG], they argued that it's revoked because you abuse the bonus, but the screenshot of a statement made by your host clearly informed us that they initially consider it OK to wager anything above 1.01x, so it shouldn't be considered as an abuse, given you play by their rule.

-god-

newbie

Activity: 34

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Quote from: holydarkness on November 17, 2023, 03:11:06 AM

Quote from: -god- on November 17, 2023, 01:29:59 AM

Yeah doesn't any sense to me why they would unlock my account with balances revoked and withdrawal/tipping still locked. Seems like a way to bait me into depositing to lock out more funds from me.

Also my host pretty much admitted they were lying about why my account was muted (see ss below). They initially said only my tipping was locked since I was muted in chat. They said I was muted for spreading negativity in past 48 hours, but this is not possible because I never sent a single message in past 48 hours and was locked out for 3 weeks before that. They then changed the reason to "I was muted by default", which also doesn't make any sense why they would do that if everything is "normal" on my account as they say, except for the 150k balance that's zeroed on my account for no reason of course.

https://talkimg.com/images/2023/11/17/FPMsJ.png

Did you ever discussed with your host [or other BC's representative, perhaps] or had they got a chance to explain why all of your balance, including your account balance, was revoked? I didn't see it being talked about in your screenshot.

They claimed it was "bonus abuse" and that what I had on the account was part of the bonuses I received and that they had a right to revoke that at any time, but keep in mind I have wagered a lot of money on BC.Game for a long time, lost a lot of money, and accrued probably close to 900k in bonuses total (a big part of which they didn't pay) which helped cover a big part of that loss. So technically I guess whatever balance I had as long as it's below 900k they can always say they had a right to cancel it since that's how much in bonuses I have accrued over the whole history of my account, but I also would have never wagered the way I did and lost money if I had known all the bonuses were going to be cancelled.

To put it another way, say you are the player and have gambled consistently on this site for a long time. You deposited, wagered, and withdrew. You are net down money but over the course of your account you have accrued 100k in bonuses. Then suddenly one day after you deposit 100k, your account gets locked, and three weeks later your balance is revoked because they have decided to retroactively cancel all your bonuses. That's essentially what happened to me.

holydarkness

legendary

Activity: 2506

Merit: 1398

Yes, I'm an asshole

Quote from: -god- on November 17, 2023, 01:29:59 AM

Yeah doesn't any sense to me why they would unlock my account with balances revoked and withdrawal/tipping still locked. Seems like a way to bait me into depositing to lock out more funds from me.

Also my host pretty much admitted they were lying about why my account was muted (see ss below). They initially said only my tipping was locked since I was muted in chat. They said I was muted for spreading negativity in past 48 hours, but this is not possible because I never sent a single message in past 48 hours and was locked out for 3 weeks before that. They then changed the reason to "I was muted by default", which also doesn't make any sense why they would do that if everything is "normal" on my account as they say, except for the 150k balance that's zeroed on my account for no reason of course.

Did you ever discussed with your host [or other BC's representative, perhaps] or had they got a chance to explain why all of your balance, including your account balance, was revoked? I didn't see it being talked about in your screenshot.

-god-

newbie

Activity: 34

Merit: 0

Yeah doesn't any sense to me why they would unlock my account with balances revoked and withdrawal/tipping still locked. Seems like a way to bait me into depositing to lock out more funds from me.

Also my host pretty much admitted they were lying about why my account was muted (see ss below). They initially said only my tipping was locked since I was muted in chat. They said I was muted for spreading negativity in past 48 hours, but this is not possible because I never sent a single message in past 48 hours and was locked out for 3 weeks before that. They then changed the reason to "I was muted by default", which also doesn't make any sense why they would do that if everything is "normal" on my account as they say, except for the 150k balance that's zeroed on my account for no reason of course.

https://talkimg.com/images/2023/11/17/FPMsJ.png

Quote from: BitcoinGirl.Club on November 16, 2023, 01:39:58 PM

Quote from: -god- on November 08, 2023, 12:05:39 AM

Amount Scammed: $100k locked in balance, $50k recharges not claimed due to locked account, $100k in bonuses cancelled, total around $250k USD

I rarely seen anyone to win after fighting against a casino and here you are trying to claim the bonus amounts too. Assuming your account balance is $100k and it worth fight for it. Forget about those recharges and others bonuses.

Quote from: a581aa on November 08, 2023, 05:55:38 AM

The above description mainly focuses on profit-related issues, but in reality, I have lost more than I have won.

With any gambling site, as long as you are not sucking up their business, they are happy to keep you.

You guys are crazy. I will never play in a casino with large sum of money. Gambling should be a form of fun but it seems you made it a living.

I never wanted to "claim the bonus amounts too". I was just giving a number for how much BC.Game took from me without cause. At this point, anything I can get back is a win for me, and if I can't, I want to at least make people aware of BC.Game and what they are doing to their players.

BitcoinGirl.Club

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Quote from: -god- on November 08, 2023, 12:05:39 AM

Amount Scammed: $100k locked in balance, $50k recharges not claimed due to locked account, $100k in bonuses cancelled, total around $250k USD

I rarely seen anyone to win after fighting against a casino and here you are trying to claim the bonus amounts too. Assuming your account balance is $100k and it worth fight for it. Forget about those recharges and others bonuses.

Quote from: a581aa on November 08, 2023, 05:55:38 AM

The above description mainly focuses on profit-related issues, but in reality, I have lost more than I have won.

With any gambling site, as long as you are not sucking up their business, they are happy to keep you.

You guys are crazy. I will never play in a casino with large sum of money. Gambling should be a form of fun but it seems you made it a living.

Don Pedro Dinero

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Quote from: Wapfika on November 16, 2023, 01:28:19 PM

Your best chance is to challenge them through arbitrator website like CG and AG since your concern can be proved by providing evidence that involves the participation of the casino to provide data from their site. BC has a lot of pending cases until so I’m afraid that you can’t expect too much positive result by doing this.

Another one who doesn't read.

Do you please mind to read the fucking comments on the first page?

Quote from: -god- on November 08, 2023, 10:53:44 AM

I also submitted my complaints to AskGamblers and CasinoGuru. You can follow them here:
https://casino.guru/bc-game-casino-player-s-withdrawal-is-delayed-and
https://www.askgamblers.com/casino-complaints/bc-game-casino-cancelled-my-bonuses-and-locked-my-account-with-more-than-100k-usd-balance

Wapfika

hero member

Activity: 1246

Merit: 560

Bitcoin makes the world go 🔃

Quote from: -god- on November 15, 2023, 10:49:08 PM

UPDATE

Conversation with my host regarding withdrawals being locked:

They are seriously trying to trick me into depositing to steal more money from me lmao. In addition, I am muted in BC.Game lobby chat for no reason. They probably don't want me to tell my story to the current players on their site lol.

That amount is too huge to ignored and I really hate the way that support answer a valid concern. Seems like so casual about the faulty withdrawal function while the customer itself is having a rough time with their concern.

One thing doesn’t add up here, why they will unlock the account and open the withdrawal function if the user is really an abuser since the account should be perma ban for violating the ToS.

Quote

The reason they gave is as usual some nonsense related to "bonus abuse". Anyone knows how to proceed from here?

Your best chance is to challenge them through arbitrator website like CG and AG since your concern can be proved by providing evidence that involves the participation of the casino to provide data from their site. BC has a lot of pending cases until so I’m afraid that you can’t expect too much positive result by doing this.

holydarkness

legendary

Activity: 2506

Merit: 1398

Yes, I'm an asshole

Quote from: rohang on November 16, 2023, 11:15:27 AM

OP its certainly possible that they have only stopped your tips and not the withdrawals, probably to stop u from tipping to another account and withdrawing (i am assuming your withdraws are under heavy scrutiny)

regardless its certainly very bad look to treat one of their biggest players like this Huh

You probably miss the part where OP explained that all of the balance was gone from his account. Don nicely quoted the image [I merged them both below to give a clearer context] to show that everything is indeed revoked.

If I may ask, what's the point of stopping the tipping feature [with an assumption that his withdrawal is not stopped] in concern of OP tipping to another account and withdrew from that other account? He can simply [suppose his balance returned] withdraw from his own account. After all [if we follow your assumption] it's not locked, he doesn't need to take a detour when he can take the direct course.

Quote from: -god- on November 15, 2023, 10:49:08 PM

UPDATE

Account was unlocked today, but all my balances were reset to 0 before I was able to login (see screenshot below), so it's kind of pointless. [...]

rohang

full member

Activity: 886

Merit: 151

OP its certainly possible that they have only stopped your tips and not the withdrawals, probably to stop u from tipping to another account and withdrawing (i am assuming your withdraws are under heavy scrutiny)

regardless its certainly very bad look to treat one of their biggest players like this Huh

holydarkness

legendary

Activity: 2506

Merit: 1398

Yes, I'm an asshole

Quote from: -god- on November 15, 2023, 10:49:08 PM

UPDATE

Account was unlocked today, but all my balances were reset to 0 before I was able to login (see screenshot below), so it's kind of pointless. Also I found that even though I am able to login, my withdrawals are still locked (I found out after getting a small rain which I then tried to tip but got the same message when my withdrawals were locked, "permission denied"). The reason they gave is as usual some nonsense related to "bonus abuse". Anyone knows how to proceed from here?

[...]

Try to update this issue on CG and AG, so they'll also understand what currently happen and what's the recent situation is, and they can pursue this matter from their end. Their representative on this forum is kinda non-responsive, so probably the other ventures above more fruitful.

Don Pedro Dinero

legendary

Activity: 1288

Merit: 1491

The first decentralized crypto betting platform

Quoting so screenshots can be seen:

Quote from: -god- on November 15, 2023, 10:49:08 PM

Conversation with my host regarding withdrawals being locked:

No fucking idea why they unlock your account and these things happen to you, but it all seems weirder and weirder to me. Hoping that your case and others will be resolved soon, otherwise I'll do what little I can do from here.

Topic: BC.Game SCAM: cancelled bonuses and revoked $150k+ USD balance on my account - page 4. (Read 1303 times)