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Topic: BC.Game SCAM: cancelled bonuses and revoked $150k+ USD balance on my account - page 4. (Read 1408 times)

legendary
Activity: 3416
Merit: 1225


Unfortunately it seems like BC.Game is not responding on those sites either.

They timed out on AG without a response, so the case was marked as unresolved. On CG they also timed out but I think CG decided to extend the timer by another 7 days for them to give a response.

BG.game just wants to prolong the issue they are buying time maybe for the complainants not to continue or get tired of the complainant but hey these people are fighting for their rights because they legally win it, unless BC.GAME can prove that the complainant is cheating, on the other threads here in Bitcointalk about B.C.game they totally ignored the complainants, justifying the community's marking them as scams.
So like my recommendation on the other thread, it's better to attach the word scam in your title this is to populate the research about BC.game scam in the search engine.
We have to do what we have to do for the sake of the community of gamblers, who have been hurting when a casino that used to have a good reputation suddenly turns into a scam site.

Thanks for the recommendation. I just changed the title. While it's not looking too good for me and the others with similar complaints since it does look like BC.Game's plan is just to ghost us, the least we can do is warn others about this site. It's unfortunate what happened to this site and how much it's changed over the past few months. I have heard rumors of the site being sold and new owners taking over, perhaps that is why so many issues are starting to pop up when this used to be a reputable site.

Where did you get this rumor? If this is true then they bought this platform to scam their existing players the new owners do not know how to handle a gambling operation so they resort to scamming their players for their ROI and to make a profit as well, this is a well-planned scam, if this is true and their's no documentation that there is a transfer of names coming transmitted to the license issuer then the former owners are liable to what the new owners are doing.
newbie
Activity: 31
Merit: 0


Unfortunately it seems like BC.Game is not responding on those sites either.

They timed out on AG without a response, so the case was marked as unresolved. On CG they also timed out but I think CG decided to extend the timer by another 7 days for them to give a response.

BG.game just wants to prolong the issue they are buying time maybe for the complainants not to continue or get tired of the complainant but hey these people are fighting for their rights because they legally win it, unless BC.GAME can prove that the complainant is cheating, on the other threads here in Bitcointalk about B.C.game they totally ignored the complainants, justifying the community's marking them as scams.
So like my recommendation on the other thread, it's better to attach the word scam in your title this is to populate the research about BC.game scam in the search engine.
We have to do what we have to do for the sake of the community of gamblers, who have been hurting when a casino that used to have a good reputation suddenly turns into a scam site.

Thanks for the recommendation. I just changed the title. While it's not looking too good for me and the others with similar complaints since it does look like BC.Game's plan is just to ghost us, the least we can do is warn others about this site. It's unfortunate what happened to this site and how much it's changed over the past few months. I have heard rumors of the site being sold and new owners taking over, perhaps that is why so many issues are starting to pop up when this used to be a reputable site.
legendary
Activity: 3416
Merit: 1225


Unfortunately it seems like BC.Game is not responding on those sites either.

They timed out on AG without a response, so the case was marked as unresolved. On CG they also timed out but I think CG decided to extend the timer by another 7 days for them to give a response.

BG.game just wants to prolong the issue they are buying time maybe for the complainants not to continue or get tired of the complainant but hey these people are fighting for their rights because they legally win it, unless BC.GAME can prove that the complainant is cheating, on the other threads here in Bitcointalk about B.C.game they totally ignored the complainants, justifying the community's marking them as scams.
So like my recommendation on the other thread, it's better to attach the word scam in your title this is to populate the research about BC.game scam in the search engine.
We have to do what we have to do for the sake of the community of gamblers, who have been hurting when a casino that used to have a good reputation suddenly turns into a scam site.
newbie
Activity: 31
Merit: 0
Your best chance is to challenge them through arbitrator website like CG and AG since your concern can be proved by providing evidence that involves the participation of the casino to provide data from their site. BC has a lot of pending cases until so I’m afraid that you can’t expect too much positive result by doing this.

Another one who doesn't read.

Do you please mind to read the fucking comments on the first page?


I read the first page comment. I just re-emphasized it since his concern can’t be solved here while he seems focusing too much on solving his case here. I mention both AG and CG because I knew that he already file his case there.

No matter shit show we do here. There’s nothing to do here unless you are part of Bc.game who can look at their records and present it here for public judgement.

Unfortunately it seems like BC.Game is not responding on those sites either.

They timed out on AG without a response, so the case was marked as unresolved. On CG they also timed out but I think CG decided to extend the timer by another 7 days for them to give a response.
hero member
Activity: 1288
Merit: 564
Bitcoin makes the world go 🔃
Your best chance is to challenge them through arbitrator website like CG and AG since your concern can be proved by providing evidence that involves the participation of the casino to provide data from their site. BC has a lot of pending cases until so I’m afraid that you can’t expect too much positive result by doing this.

Another one who doesn't read.

Do you please mind to read the fucking comments on the first page?


I read the first page comment. I just re-emphasized it since his concern can’t be solved here while he seems focusing too much on solving his case here. I mention both AG and CG because I knew that he already file his case there.

No matter shit show we do here. There’s nothing to do here unless you are part of Bc.game who can look at their records and present it here for public judgement.
legendary
Activity: 2632
Merit: 1462
Yes, I'm an asshole

Did you ever discussed with your host [or other BC's representative, perhaps] or had they got a chance to explain why all of your balance, including your account balance, was revoked? I didn't see it being talked about in your screenshot.

They claimed it was "bonus abuse" and that what I had on the account was part of the bonuses I received and that they had a right to revoke that at any time, but keep in mind I have wagered a lot of money on BC.Game for a long time, lost a lot of money, and accrued probably close to 900k in bonuses total (a big part of which they didn't pay) which helped cover a big part of that loss. So technically I guess whatever balance I had as long as it's below 900k they can always say they had a right to cancel it since that's how much in bonuses I have accrued over the whole history of my account, but I also would have never wagered the way I did and lost money if I had known all the bonuses were going to be cancelled.

To put it another way, say you are the player and have gambled consistently on this site for a long time. You deposited, wagered, and withdrew. You are net down money but over the course of your account you have accrued 100k in bonuses. Then suddenly one day after you deposit 100k, your account gets locked, and three weeks later your balance is revoked because they have decided to retroactively cancel all your bonuses. That's essentially what happened to me.

Then I suggest you to write to the arbitrator and explain about this [I didn't see any mention of this on your case in CG or AG], they argued that it's revoked because you abuse the bonus, but the screenshot of a statement made by your host clearly informed us that they initially consider it OK to wager anything above 1.01x, so it shouldn't be considered as an abuse, given you play by their rule.
newbie
Activity: 31
Merit: 0
Yeah doesn't any sense to me why they would unlock my account with balances revoked and withdrawal/tipping still locked. Seems like a way to bait me into depositing to lock out more funds from me.

Also my host pretty much admitted they were lying about why my account was muted (see ss below). They initially said only my tipping was locked since I was muted in chat. They said I was muted for spreading negativity in past 48 hours, but this is not possible because I never sent a single message in past 48 hours and was locked out for 3 weeks before that. They then changed the reason to "I was muted by default", which also doesn't make any sense why they would do that if everything is "normal" on my account as they say, except for the 150k balance that's zeroed on my account for no reason of course.

https://talkimg.com/images/2023/11/17/FPMsJ.png

Did you ever discussed with your host [or other BC's representative, perhaps] or had they got a chance to explain why all of your balance, including your account balance, was revoked? I didn't see it being talked about in your screenshot.

They claimed it was "bonus abuse" and that what I had on the account was part of the bonuses I received and that they had a right to revoke that at any time, but keep in mind I have wagered a lot of money on BC.Game for a long time, lost a lot of money, and accrued probably close to 900k in bonuses total (a big part of which they didn't pay) which helped cover a big part of that loss. So technically I guess whatever balance I had as long as it's below 900k they can always say they had a right to cancel it since that's how much in bonuses I have accrued over the whole history of my account, but I also would have never wagered the way I did and lost money if I had known all the bonuses were going to be cancelled.

To put it another way, say you are the player and have gambled consistently on this site for a long time. You deposited, wagered, and withdrew. You are net down money but over the course of your account you have accrued 100k in bonuses. Then suddenly one day after you deposit 100k, your account gets locked, and three weeks later your balance is revoked because they have decided to retroactively cancel all your bonuses. That's essentially what happened to me.
legendary
Activity: 2632
Merit: 1462
Yes, I'm an asshole
Yeah doesn't any sense to me why they would unlock my account with balances revoked and withdrawal/tipping still locked. Seems like a way to bait me into depositing to lock out more funds from me.

Also my host pretty much admitted they were lying about why my account was muted (see ss below). They initially said only my tipping was locked since I was muted in chat. They said I was muted for spreading negativity in past 48 hours, but this is not possible because I never sent a single message in past 48 hours and was locked out for 3 weeks before that. They then changed the reason to "I was muted by default", which also doesn't make any sense why they would do that if everything is "normal" on my account as they say, except for the 150k balance that's zeroed on my account for no reason of course.



Did you ever discussed with your host [or other BC's representative, perhaps] or had they got a chance to explain why all of your balance, including your account balance, was revoked? I didn't see it being talked about in your screenshot.
newbie
Activity: 31
Merit: 0
Yeah doesn't any sense to me why they would unlock my account with balances revoked and withdrawal/tipping still locked. Seems like a way to bait me into depositing to lock out more funds from me.

Also my host pretty much admitted they were lying about why my account was muted (see ss below). They initially said only my tipping was locked since I was muted in chat. They said I was muted for spreading negativity in past 48 hours, but this is not possible because I never sent a single message in past 48 hours and was locked out for 3 weeks before that. They then changed the reason to "I was muted by default", which also doesn't make any sense why they would do that if everything is "normal" on my account as they say, except for the 150k balance that's zeroed on my account for no reason of course.

https://talkimg.com/images/2023/11/17/FPMsJ.png



Amount Scammed: $100k locked in balance, $50k recharges not claimed due to locked account, $100k in bonuses cancelled, total around $250k USD
I rarely seen anyone to win after fighting against a casino and here you are trying to claim the bonus amounts too. Assuming your account balance is $100k and it worth fight for it. Forget about those recharges and others bonuses.

The above description mainly focuses on profit-related issues, but in reality, I have lost more than I have won.
With any gambling site, as long as you are not sucking up their business, they are happy to keep you.

You guys are crazy. I will never play in a casino with large sum of money. Gambling should be a form of fun but it seems you made it a living.

I never wanted to "claim the bonus amounts too". I was just giving a number for how much BC.Game took from me without cause. At this point, anything I can get back is a win for me, and if I can't, I want to at least make people aware of BC.Game and what they are doing to their players.
legendary
Activity: 2800
Merit: 2736
Farewell LEO: o_e_l_e_o
Amount Scammed: $100k locked in balance, $50k recharges not claimed due to locked account, $100k in bonuses cancelled, total around $250k USD
I rarely seen anyone to win after fighting against a casino and here you are trying to claim the bonus amounts too. Assuming your account balance is $100k and it worth fight for it. Forget about those recharges and others bonuses.

The above description mainly focuses on profit-related issues, but in reality, I have lost more than I have won.
With any gambling site, as long as you are not sucking up their business, they are happy to keep you.

You guys are crazy. I will never play in a casino with large sum of money. Gambling should be a form of fun but it seems you made it a living.
legendary
Activity: 1358
Merit: 1565
The first decentralized crypto betting platform
Your best chance is to challenge them through arbitrator website like CG and AG since your concern can be proved by providing evidence that involves the participation of the casino to provide data from their site. BC has a lot of pending cases until so I’m afraid that you can’t expect too much positive result by doing this.

Another one who doesn't read.

Do you please mind to read the fucking comments on the first page?

hero member
Activity: 1288
Merit: 564
Bitcoin makes the world go 🔃
UPDATE

Conversation with my host regarding withdrawals being locked:

They are seriously trying to trick me into depositing to steal more money from me lmao. In addition, I am muted in BC.Game lobby chat for no reason. They probably don't want me to tell my story to the current players on their site lol.

That amount is too huge to ignored and I really hate the way that support answer a valid concern. Seems like so casual about the faulty withdrawal function while the customer itself is having a rough time with their concern.

One thing doesn’t add up here, why they will unlock the account and open the withdrawal function if the user is really an abuser since the account should be perma ban for violating the ToS.

Quote
The reason they gave is as usual some nonsense related to "bonus abuse". Anyone knows how to proceed from here?

Your best chance is to challenge them through arbitrator website like CG and AG since your concern can be proved by providing evidence that involves the participation of the casino to provide data from their site. BC has a lot of pending cases until so I’m afraid that you can’t expect too much positive result by doing this.
legendary
Activity: 2632
Merit: 1462
Yes, I'm an asshole
OP its certainly possible that they have only stopped your tips and not the withdrawals, probably to stop u from tipping to another account and withdrawing (i am assuming your withdraws are under heavy scrutiny)

regardless its certainly very bad look to treat one of their biggest players like this  Huh

You probably miss the part where OP explained that  all of the balance was gone from his account. Don nicely quoted the image [I merged them both below to give a clearer context] to show that everything is indeed revoked.

If I may ask, what's the point of stopping the tipping feature [with an assumption that his withdrawal is not stopped] in concern of OP tipping to another account and withdrew from that other account? He can simply [suppose his balance returned] withdraw from his own account. After all [if we follow your assumption] it's not locked, he doesn't need to take a detour when he can take the direct course.

UPDATE

Account was unlocked today, but all my balances were reset to 0 before I was able to login (see screenshot below), so it's kind of pointless. [...]


full member
Activity: 998
Merit: 157
OP its certainly possible that they have only stopped your tips and not the withdrawals, probably to stop u from tipping to another account and withdrawing (i am assuming your withdraws are under heavy scrutiny)

regardless its certainly very bad look to treat one of their biggest players like this  Huh
legendary
Activity: 2632
Merit: 1462
Yes, I'm an asshole
UPDATE

Account was unlocked today, but all my balances were reset to 0 before I was able to login (see screenshot below), so it's kind of pointless. Also I found that even though I am able to login, my withdrawals are still locked (I found out after getting a small rain which I then tried to tip but got the same message when my withdrawals were locked, "permission denied"). The reason they gave is as usual some nonsense related to "bonus abuse". Anyone knows how to proceed from here?

[...]

Try to update this issue on CG and AG, so they'll also understand what currently happen and what's the recent situation is, and they can pursue this matter from their end. Their representative on this forum is kinda non-responsive, so probably the other ventures above more fruitful.
legendary
Activity: 1358
Merit: 1565
The first decentralized crypto betting platform
Quoting so screenshots can be seen:




Conversation with my host regarding withdrawals being locked:



No fucking idea why they unlock your account and these things happen to you, but it all seems weirder and weirder to me. Hoping that your case and others will be resolved soon, otherwise I'll do what little I can do from here.
newbie
Activity: 31
Merit: 0
UPDATE

Account was unlocked today, but all my balances were reset to 0 before I was able to login (see screenshot below), so it's kind of pointless. Also I found that even though I am able to login, my withdrawals are still locked (I found out after getting a small rain which I then tried to tip but got the same message when my withdrawals were locked, "permission denied"). The reason they gave is as usual some nonsense related to "bonus abuse". Anyone knows how to proceed from here?

I also don't understand the purpose of unlocking my account at all. Are they hoping I would deposit again not knowing my withdrawals are still locked so that they can take more money from me? I'm kind of offended if they actually think I am this dumb.

https://talkimg.com/images/2023/11/16/FZluo.png

Conversation with my host regarding withdrawals being locked:
https://talkimg.com/images/2023/11/16/FnuOJ.png
https://talkimg.com/images/2023/11/16/FndjW.png

They are seriously trying to trick me into depositing to steal more money from me lmao. In addition, I am muted in BC.Game lobby chat for no reason. They probably don't want me to tell my story to the current players on their site lol.
newbie
Activity: 31
Merit: 0
No update from my side. It's been 18 days now with no resolution. BC.Game is also beginning to respond less and less to my messages whether I try to reach them via support, email, or my host. Sometimes they just flat out ignore me.

I also submitted my case on AskGamblers and CasinoGuru. You can follow them here:
https://casino.guru/bc-game-casino-player-s-withdrawal-is-delayed-and
https://www.askgamblers.com/casino-complaints/bc-game-casino-cancelled-my-bonuses-and-locked-my-account-with-more-than-100k-usd-balance
newbie
Activity: 31
Merit: 0
Just as what "Eternad" said, it's true that a casino will not frequently wants to see a consistent safe-gambler who always know to win huge funds with multiple small odds, and as such, for me I just think this is a deliberate attempt to delay you playing further games, so as to win more funds. Because B.C Games is indeed a reputable casino that I have known to ever exist on this forum, and you stand the chance of getting your fund back. But how long it will take, is what I don't know for now. And I will like to ask, if have you in anyway P.M it's forum representative here? Because he/she is the only person who has a better chance of having your issue resolved.

You would have been right a few months ago, but ever since last few updates it has gone down really hard, i knew many people who used it and now nobody does.

I know couple of people who work as their chat rep and even they dont use it anymore (they were normal bettors who were hired part time wfh)

BC rep here has not updated at all recently and i doubt they will

Yeah I could notice that as well. I can tell because I frequently win the daily contest, which is a daily wager leaderboard with prizes dependent on the total volume to the site. 1st place used to be consistently 15k+, but this went down to 5-10k after the update and went down again to 3-5k recently, which means the volume on the site has gone down 3x - 5x. Also a lot of high roller names that I used on the see on the leaderboard are gone or are betting very little compared to before.
full member
Activity: 998
Merit: 157
Just as what "Eternad" said, it's true that a casino will not frequently wants to see a consistent safe-gambler who always know to win huge funds with multiple small odds, and as such, for me I just think this is a deliberate attempt to delay you playing further games, so as to win more funds. Because B.C Games is indeed a reputable casino that I have known to ever exist on this forum, and you stand the chance of getting your fund back. But how long it will take, is what I don't know for now. And I will like to ask, if have you in anyway P.M it's forum representative here? Because he/she is the only person who has a better chance of having your issue resolved.

You would have been right a few months ago, but ever since last few updates it has gone down really hard, i knew many people who used it and now nobody does.

I know couple of people who work as their chat rep and even they dont use it anymore (they were normal bettors who were hired part time wfh)

BC rep here has not updated at all recently and i doubt they will
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