So let me help rephrase your last sentence to actually what you want to say. Instead of "We've paid $170,000 to dplay, but we will not be paying a single penny to a user who systematically abused a bug and our bonus system to make off with profit exceeding $500,000+", you really meant "We've paid $170,000 to dplay even though it should have been $300,000 only because he is at a net loss, but we will not pay anything back to a user we defrauded because he is slightly in profit.
Please check your facts before you claim absurd things: He had already withdrawn 2.5 BTC, and we compensated him for the further 4.6 BTC he was owed. He is not at a net loss, he received his deposit back.
That page does not work for me, but great if it works for others.
Again very convenient that you've hidden your wager statistics from public.
I am also not 550k in profit. Either you missed the NFT deposits as I mentioned in my reply (learn to read) or you are lying. I am not able to show my entire deposit and withdrawal history because your site started deleting all activity more than 60 days prior recently (how convenient). Also the statement that "I used the gained bonus funds to gamble regularly" is a complete lie. If you actually checked the dates of the wagers and deposits that I posted, those wagers and many of the larger deposits were prior to my depositing any NFT at all.
No idea, why you think past deposits and withdrawals are relevant to a case of recent abuse. You can show the forum your withdrawal page (Showing your past withdrawals).
https://i.ibb.co/hZj9YHG/image.pngWe've completely acted within our Terms of Service
If you still wish to pursue this case, you can do so with a third party arbitrator, as we've mentioned. We will be more than glad to provide the arbitrator with your betting and transaction history.
We are choosing not to engage with this case anymore here.I do not follow every one of BC.Game's cases religiously nor do I know any communications and transactions you have had with him as it's not my case. That is your job not mine. I just briefly took a look and saw his claim amount was 8 BTC, and you have paid him significantly less than that. Either way that's another case entirely, and I don't see why we are talking about it (you are the one who brought it up, not me).
Most high rollers hide their statistics for privacy reasons. This is common, and it is absurd if you want to use that to prove your case. 90% of high rollers would be "guilty" by this measure just because they hid their statistics.
So now you changed your story from "I used my bonus funds gained from exploiting your site to gamble regularly" to "past deposits and withdrawals don't matter". First of all, I brought up past deposits and withdrawals because you did and claimed I am 550k in profit, which is not true at all. Secondly, I cannot show my entire withdrawal history because your site either doesn't keep or let you view history past 60 days. This used to be not the case, but for some reason now all activity past 60 days is not viewable.
Again, you can say whatever you want, but you have failed to provide sufficient evidence that I was as you say "knowingly exploiting" your system. I did not create multiple accounts. I did not count cards, hack the system, or do something of that nature. I simply deposited and wagered on your site as you allowed me to do. If that somehow makes me an advantage player because I happened to wager in a currency that your site had an internal bug in, then you can really say that for anyone and for any reason and take their money. I am not expecting to get my money back at this point, but at least people can be aware of this.