"There was an issue with your Buy, please contact support, quoting REF:37b8e74a2fb5432cbca7a1f522a96d9e
Error: Your account appears to be blocked by the bank, hence the card load transaction cannot be completed. We are checking with the bank and trying to unblock your account - will keep you posted"
Send them email 2 weeks ago but they never respond to me why you stealing our money.
what's your registered e-mail and/or support ticket number?
too easy to fire unreasoned accusations, but probably better to try understand the issue and get it resolved...
[email protected]
seems like you have tried loading your card via PayPal or some other source whilst your account is not verified. As repeatedly stated over the last months, the bank's policy on such top-ups has changed, and it is now only possible for verified accounts.
Hence, your card was blocked by the bank. Please, upload your documents for verification for us to get it unblocked