Be careful! E-Coin/WirexApp may be turning to a scam - page 7.

gosha@e-coin

hero member

Activity: 938

Merit: 500

Quote from: Olivious on May 21, 2016, 01:32:31 AM

Nope its not a scam af.

Quote from: lottery248 on May 21, 2016, 01:28:53 AM

Quote from: jaylooba on May 16, 2016, 05:10:12 AM

I CONFIRM THAT !!! BECAREFULL!!! E-COIN STOLE MY 200$ THEY DONT REPLY TO MY EMAILs ITS BEEEN 3 DAYS NOW!!!!!

FUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUCK - IM SO ANGRY!!!! Angry

sorry, but can you gimme a proof of it, i wanna take an inspect of that so as to improve the evidence figures out if the E-coin is scamming.

wait for it for a week if still not replying then its confirm.

what is your e-mail? if your request has still not been resolved by support, please, PM your e-mail, so that we point it out to them.

Olivious

full member

Activity: 154

Merit: 100

Nope its not a scam af.

Quote from: lottery248 on May 21, 2016, 01:28:53 AM

Quote from: jaylooba on May 16, 2016, 05:10:12 AM

I CONFIRM THAT !!! BECAREFULL!!! E-COIN STOLE MY 200$ THEY DONT REPLY TO MY EMAILs ITS BEEEN 3 DAYS NOW!!!!!

FUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUCK - IM SO ANGRY!!!! Angry

sorry, but can you gimme a proof of it, i wanna take an inspect of that so as to improve the evidence figures out if the E-coin is scamming.

wait for it for a week if still not replying then its confirm.

lottery248

legendary

Activity: 1582

Merit: 1006

beware of your keys.

Quote from: jaylooba on May 16, 2016, 05:10:12 AM

I CONFIRM THAT !!! BECAREFULL!!! E-COIN STOLE MY 200$ THEY DONT REPLY TO MY EMAILs ITS BEEEN 3 DAYS NOW!!!!!

FUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUCK - IM SO ANGRY!!!! Angry

sorry, but can you gimme a proof of it, i wanna take an inspect of that so as to improve the evidence figures out if the E-coin is scamming.

Haswell

full member

Activity: 137

Merit: 100

★YoBit.Net★ 350+ Coins Exchange & Dice

Doesn't this belong in the scam accusation forum? Because this seems like a scam accusation to me.

ethereumhunter

hero member

Activity: 2912

Merit: 541

Leading Crypto Sports Betting & Casino Platform

I have registered on there, but still not deposit i will wait another refew

biggbox

sr. member

Activity: 448

Merit: 250

Unsure why admin of e-Coins would send out such messages to their users. Regardless whether the nasty messages are posted by competitors a not, admin should just keep cool and proceed to address issues.

Delay is an issue. It should be resolved.

phreaky

hero member

Activity: 546

Merit: 500

Quote from: biggbox on May 17, 2016, 10:33:56 PM

What are the good alternatives to E-coin? I understand Bitgold has debit card option and you could fund it with BTC. Likewise, Bit-x option seems decent. Haven't try it out though.

I tried out the bit-x card and they are okay, I now already used them for a month and they are good with the payments.
I'm now considering to buy a physical card.

uniquark

sr. member

Activity: 533

Merit: 250

Because you are deceiving your customers.

WHY HAVEN'T YOU POSTED A WARNING/NOTICE ON YOUR WEBSITE YET? WHY ARE YOU STILL DECEIVING YOUR USERS?

gosha@e-coin

hero member

Activity: 938

Merit: 500

Quote from: uniquark on May 18, 2016, 10:22:06 AM

Just got a pm from gosha@e-coin, a E-coin employee:

"
Hi mate,

1) have you lost any money with E-Coin?
2) have you had any of your requests not answered? (there are some delays with answers, but mostly due to people overreacting and sending dozens of tickets on the same issue)

I don't think either is the case. Why be so negative and persistent then? Are you being paid by competitors? Or do you actually represent one? Not cool, to say the least. Freedom of speech is good, but it doesn't mean we don't have to think before saying something
"

1. I haven't lost any money. I finally withdrew all my money after waiting for 4 days.
2. I haven't been paid by anyone.
3. All the problems we've been facing are real.
4. Be transparent if you make changes like withdrawal delay and inform your customers before they put their money into your website/app about that. Don't do shady things secretly.
5. Don't be rude to your customers. Be more thoughtful.

1. Then why use the words like "scam"?
3. We never said there were no issues - we are aware and are working on them, and have notified all customers via e-mail with explanations
4. Can only repeat again: we have been sending out e-mail updates. You must have not received one - maybe it's your spam filters or something. Nothing was shady. Nothing was done secretly.
5. No comment. Just check your own posts and replies - "thoughtful" would be indeed good to see..

uniquark

sr. member

Activity: 533

Merit: 250

Just got a pm from gosha@e-coin, a E-coin employee:

"
Hi mate,

1) have you lost any money with E-Coin?
2) have you had any of your requests not answered? (there are some delays with answers, but mostly due to people overreacting and sending dozens of tickets on the same issue)

I don't think either is the case. Why be so negative and persistent then? Are you being paid by competitors? Or do you actually represent one? Not cool, to say the least. Freedom of speech is good, but it doesn't mean we don't have to think before saying something
"

1. I haven't lost any money. I finally withdrew all my money after waiting for 4 days.
2. I haven't been paid by anyone.
3. All the problems we've been facing are real.
4. Be transparent if you make changes like withdrawal delay and inform your customers before they put their money into your website/app about that. Don't do shady things secretly.
5. Don't be rude to your customers. Be more thoughtful.

uniquark

sr. member

Activity: 533

Merit: 250

Quote from: biggbox on May 17, 2016, 10:33:56 PM

What are the good alternatives to E-coin? I understand Bitgold has debit card option and you could fund it with BTC. Likewise, Bit-x option seems decent. Haven't try it out though.

I'm also looking for, but e-coin is the only one who offers btc=>debit => btc, 2-way transfer. It seems like Spectrocoin is also going to start doing that, unfortunately I've no idea when it will become available. I sometimes use cryptocoin's card. They don't offer 2 way transfer but their service is solid.

biggbox

sr. member

Activity: 448

Merit: 250

What are the good alternatives to E-coin? I understand Bitgold has debit card option and you could fund it with BTC. Likewise, Bit-x option seems decent. Haven't try it out though.

uniquark

sr. member

Activity: 533

Merit: 250

Things are getting worse, please report here if you are facing same issues with e-coin. Fortunately, I withdrew all my money from them.

https://bitcointalksearch.org/topic/mychoice-cancelled-my-card-fixed-after-contacting-mychoicecorporate-1474245
https://bitcointalksearch.org/topic/e-coinio-wirexapp-maybe-a-scaaam-becarefull-edit-seems-fine-for-now-1474219

uniquark

sr. member

Activity: 533

Merit: 250

Quote from: vodaljepa on May 16, 2016, 01:55:30 PM

Quote from: uniquark on May 16, 2016, 01:50:44 PM

Quote from: crazyivan on May 16, 2016, 12:36:44 PM

Having so many people complain at the same time is a warning signal. Why 3 days withdrawal delays? This is online service, what kind of delay are you talking about? You do not let people have access tot their money!

btc => your debit card => btc => wait for 3 business days to withdraw

see their topic, nothing but complaints and a rude customer service: https://bitcointalksearch.org/topic/m.14866762

doesn't matter which way it goes, it's still our money and we should have access to it anytime we want

SCAM

Yep, we deposited btc. Not funded using a debit/credit card.

vodaljepa

hero member

Activity: 658

Merit: 500

Quote from: uniquark on May 16, 2016, 01:50:44 PM

Quote from: crazyivan on May 16, 2016, 12:36:44 PM

Having so many people complain at the same time is a warning signal. Why 3 days withdrawal delays? This is online service, what kind of delay are you talking about? You do not let people have access tot their money!

btc => your debit card => btc => wait for 3 business days to withdraw

see their topic, nothing but complaints and a rude customer service: https://bitcointalksearch.org/topic/m.14866762

doesn't matter which way it goes, it's still our money and we should have access to it anytime we want

SCAM

uniquark

sr. member

Activity: 533

Merit: 250

Quote from: crazyivan on May 16, 2016, 12:36:44 PM

Having so many people complain at the same time is a warning signal. Why 3 days withdrawal delays? This is online service, what kind of delay are you talking about? You do not let people have access tot their money!

btc => your debit card => btc => wait for 3 business days to withdraw

see their topic, nothing but complaints and a rude customer service: https://bitcointalksearch.org/topic/m.14866762

crazyivan

legendary

Activity: 1652

Merit: 1007

DMD Diamond Making Money 4+ years! Join us!

Having so many people complain at the same time is a warning signal. Why 3 days withdrawal delays? This is online service, what kind of delay are you talking about? You do not let people have access tot their money!

Dided1981

copper member

Activity: 462

Merit: 271

I have also experienced these withdrawal delays, Btc clearing and balance not being updated, ordering a card and not receiving the details via email.
But from the emails I received they always say it was because of updates or something to do with their servers.

uniquark

sr. member

Activity: 533

Merit: 250

Quote from: gosha@e-coin on May 16, 2016, 10:29:43 AM

please, post or PM your registered e-mail and we will forward the notice e-mail(s) to you.
If you have not received or read them, doesn't mean they had not been sent out, and especially doesn't give you a right to post ungrounded accusations, let's all respect each other and not throw around strong statements without being sure

No, you haven't sent any notification to anyone. You'd hidden it until someone has written a support ticket. Just read how many people has complained about this on your topic. Have you also forgetten that you pm-ed me this:

"mate, we cannot publish every single fact about every single change - sometimes there is just no time for that, and, more importantly, some things are sensitive and not for public domain."

What the hell? It's your obligation to notify your users any change of terms. What you are doing is a deception.

BIG QUESTION: WHY HAVEN'T YOU PUBLISHED A NOTICE ABOUT THE WITHDRAWAL DELAY ON YOUR WEBSITE? AND DECIDED TO WHISPER ABOUT IT ONLY BY A SUPPORT TICKET?

gosha@e-coin

hero member

Activity: 938

Merit: 500

Quote from: uniquark on May 16, 2016, 09:16:47 AM

Quote from: gosha@e-coin on May 16, 2016, 06:03:48 AM

Guys, why spread the panic for no good reason?

1. This change has been communicated in several e-mails sent to ALL users. Are you receiving/reading those?

2. We are currently experiencing a large inflow of support tickets, and response times are longer than usual. Again, this has been communicated and explained in an e-mail to users, and there is no reason to worry

No, e-coin has never sent any notice to anyone. Is there anyone who has received a notice of change about the withdrawal delay? NO. So stop trying to lie. Why don't you post a notice on your website? It's been more than 2 weeks since you imposed the withdrawal delay. Just put a warning on your website. But apparently you don't want to. Why? Because you need our money. All liers say "Don't worry", but it assures nothing.

please, post or PM your registered e-mail and we will forward the notice e-mail(s) to you.
If you have not received or read them, doesn't mean they had not been sent out, and especially doesn't give you a right to post ungrounded accusations, let's all respect each other and not throw around strong statements without being sure

Topic: Be careful! E-Coin/WirexApp may be turning to a scam - page 7. (Read 9209 times)