We should hear both sides of the stories before take sides. But let's be honest here, gamblers will definitely take sides with their fellow gamblers and the casinos have no other option than to protect themselves whichever way they can.
Some gamblers behave quite unruly when they are at the casino and getting them banned is the safest and easiest way for them protect themselves just as you would to your business should someone try to act foolishly around your business premises.
I think those gamblers who get banned and come out to share their stories are those who know that they didn't break any of the casino rules. But those who are banned and can't say it because they know they were caught cheating or doing something against the casinos. They can't face the public because they know that they will be criticized heavily.
Some are just throwing accuse and some are just being ignorant of the issues. There are also times both are wrong such that if the player has violated something and the platform did not bother explaining it to the player. If both are showing proofs and are explaining oneself then it should be better to not take any side and let things be put into its place; communicate. A platform if it gives importance to its reputation will not simply allow it to be ruined by a single player hence they should make an action. A player on the other hand won’t stay quiet if the platform suddenly hold his/her funds without any warning or clarification. Taking side in this instance will just make the issue bigger as well as delay the solution.
Well, when it comes to doing things in the casinos there are usually a lot of problems, there are always the usual trolls that you don't know how to deal with them, where the best thing is to criticize them, those who really make mistakes in the casinos and that violate the rules and are drooled, but I have rarely seen casinos that retract due to their wrong behavior with the players, at the time, in these cases you seem quite strange to me, because the casinos always have many methods of defense Personally, some only make themselves known so that they can do other types of things, first, a person believes that they will always be right, second, if there is a vulnerability or something that a player has committed, well sometimes the It's not the player's fault, it's the casino's own fault for allowing these things, the programming is intended for this, there is a case where they talked about a player on Rollbit where they banned him and the truth is I don't know the reason why they banned him, because According to the case, for me the player did nothing wrong, I don't know if the casino's vulnerabilities include the fact that he didn't comply with a KYC and yet they let him pass and things went wrong but for the player. It seems that he didn't appreciate it at all either, so sometimes the casinos take such strange initiatives, that I really don't know where the mistake was, or the infraction that the casino discovered.
There are also many times that some players stick with a casino to hurt them and invent certain situations to get money from them, and when they do it, they have no proof or screenshots, so that is something very empty, and it is usually done by someone with new accounts, then things don't work like that for new accounts, you may be a novice exposing the topic, but you must know how to do it, that is, with its corresponding tests, such as showing the tests , screenshots , and everything necessary to being able to know what can be deferred to or not.