Without the use of a VPN I wasn't allowed to create an account.
That's right. You got a message which said your region is prohibited. You said you didn't read the terms of service until later, but this should have made it perfectly clear that we could not accept your play.
However, that is a minor detail in this case, as you know.
There were 2 other members in my discord group that also made betcoin accounts and they got their deposit back.
That's also right. A couple members of your group did receive leniency. Just like when a massive crime ring is busted, those who cooperate can receive special treatment. In this case, those members gave us access to the discord channel. They provided us with usernames and information about how you were exploiting sportsbooks by faking your location, including VPN and falsification of KYC identification. How you guys used multiple accounts to exploit lines on matches which you felt were advantageous. And how you guys did this on multiple books until nearly every sportsbook eliminated this type of wager.
But, of course, you aren't complaining about all the other books from which you were banned. You are complaining about Betcoin, because ever since we gave 1 fraudulent player his deposit back, all the other cheaters have come out of the woodwork to try and get a piece. Let it be known, that we have full time security who is proactively working to prevent fraud. If this is found, depending on the severity, deposits may be seized to pay for damages and/or prevent of future misconduct. We are unable to sort out who is who in this vast collusion, however when 100 accounts sign up the same week, use the same VPN and place the exact same bets at the exact same time, you are all at fault. Of course you are going to say that you only had the one account and offer to do KYC, even though proving your identity has no bearing on how many accounts you have opened. If you were one of the few who only had one account, you were still playing from a banned region and a conspirator to the fraud, which was committed and discussed at length in the Discord you have mentioned. This group of players, as a whole, won a considerable amount of Bitcoin from us prior to being discovered.
I read their T&C more thoroughly after I made my account, which is why I withdrew almost a day after playing.
You just randomly decided to read these and withdraw? Or was it because by this time, you knew that we were already onto what you were doing and wanted to try and sneak it by us? Since the Discord group was already blowing up about us shutting you down at this point, we are guessing it was the latter.
At a minimum, you have violated the following terms of service:
2.1 The website accepts players only from those countries and geographic regions where online gambling is allowed by law.
2.2 You are solely responsible for determining whether your accessing and/or use of the website is compliant with applicable laws in your jurisdiction and you warrant to us that gambling is not illegal in the territory where you reside. Any claim against the Company brought by you for any reason whatsoever in regard to the above mentioned will be considered void and shall not be accepted.
2.3 Players from any country where our service may be illegal are prohibited from playing real coin wagering games. If you are a citizen or resident of one of these countries or a country in which our services would be illegal and we determine you have played in violation of these terms, we reserve the right to close your account without notice moving forward.
2.5 The website does not permit accounts to be opened by customers resident in certain jurisdictions, including but not limited to the United States of America (including USA dependencies, military bases and territories), Australia, United Kingdom, Portugal, Aruba, Bonaire, Curacao, France, The Netherlands, Saba, Statia, St. Maarten, Singapore, Russia, Belarus, Kazakhstan, Ukraine or other restricted jurisdictions ("Restricted Jurisdiction") as communicated by us from time to time.
2.8.9 Use of VPN, proxy or any software to modify the location of internet connection is prohibited and is subject to penalties up to and including seizure of account.
10.2 If the player is suspected of fraudulent actions including but not limited to: participating in any type of collusion with other players, development of strategies aimed at unfaithful winnings, arbitrage betting, use of forking services, Use of surebet or valuebet services, fraudulent actions against other online casinos or payment providers, chargeback procedures with a credit card or denial of some payments made, other types of cheating, providing incorrect information about personal data during registration or is known to have gone bankrupt in the country of his residence, the Company reserves the right to terminate the user account and suspend all payouts to the player.
Here is a small sample of countless pages from this Discord, which clearly shows that besides playing from a banned region, they knew what they were doing was fraudulent and would do whatever it took to try and cover it up.
https://imgur.com/a/R35Gucxhttps://imgur.com/a/tgU7iPQhttps://imgur.com/a/idHr7mMhttps://imgur.com/a/8R0PNLyhttps://imgur.com/a/7tg1ms2https://imgur.com/a/yQsyx0jhttps://imgur.com/a/kM4XQiGhttps://imgur.com/a/FohEr6Whttps://imgur.com/a/UApUSjkhttps://imgur.com/a/WJOC4Dyhttps://imgur.com/a/SqgBsyVhttps://imgur.com/a/MUU9hx3https://imgur.com/a/BHHWtGahttps://imgur.com/a/MIAvytqhttps://imgur.com/a/0KwJQiUhttps://imgur.com/a/VGZsDEQOne of the special things about Betcoin is that we love to have a massive selection of betting available. This means that occasionally there will be some exploitable lines available for wagering. In fact, as was discussed in detail in the Discord, Betcoin was the one of the last sites left to offer these matches, after this group had abused countless others, who also seized funds in many cases. We understand that when we offer beatable lines, players will be able to 'beat the book'. And, of course, due to the risk involved, we have much lower limits on this type of match. This does not mean that you can get together with your Discord buddies and create as many accounts as possible to take advantage.
Unfortunately, by disclosing the above, this Discord channel will never discuss sportsbook fraud again. This is why we held off for a bit on replying. It is often disadvantageous for us to give detailed analysis of internal investigations. But as always, the incredibly rare case where funds are seized is justified by a comprehensive examination. Our tens of thousands of weekly users who don't try and find ways to abuse the system are all quite happy, and receiving their winnings promptly.
We wish all our great players a happy and healthy new year and the very best of luck on your wagers!
