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Topic: BetCoin.TM Bitcoin Casino | Poker | Slots | Sports | Live Dealers | And More! - page 24. (Read 49092 times)

sr. member
Activity: 481
Merit: 250
hi admin
each contact to you, my account can enter the poker room.
but when I came out of the poker room, I can not get back to the poker room. invariably Service Unavailable.
This has often happened several times
I hope you help me to this problem
and I hope it does not happen again in the future

my account zumonaris

thanks sir
legendary
Activity: 1862
Merit: 1004
Hi may i ask if anybody experience this I try withdrawing now however in never goes on pending , I experience this problem before and it was immediately fix when I talk to the customer service they just said that i need to confirmed my email and everything will be in order however just now I know that I already confirmed my email but experience the same issue cant talk to customer service right now since they are offline just want to ask maybe someone here know the solution thank you very much Smiley
So it seems that you have problem with withdrawal? If your account and email are both verified all you can do is wait for the casino staff to process your withdrawal.
Betcoin.tm staff is always is checking withdrawals manually which usually takes time. It could take up to 24h based on my experience. But do not worry, you will get your coins for sure.
sr. member
Activity: 434
Merit: 250
Hi may i ask if anybody experience this I try withdrawing now however in never goes on pending , I experience this problem before and it was immediately fix when I talk to the customer service they just said that i need to confirmed my email and everything will be in order however just now I know that I already confirmed my email but experience the same issue cant talk to customer service right now since they are offline just want to ask maybe someone here know the solution thank you very much Smiley
sr. member
Activity: 390
Merit: 250
@betcointm

This is really frustrating  Sad People want to play poker at your site but they are unable to play because of your system faults.I am saying again i don't have any other account in your site and your live chat can't give instant solution.That make no sense.I never have a problem solved by them.If they can't solve any problem why they're online?

Back to the point,i am locked because of security.I played yesterday without any problem and cashed out without any problem then why locked today when i go to play again?your online support claiming that there is another 2 account from same Ip.I don't know which ip they talking about.There is no reason for me to create another account and i have reason not to create another account.I don't know what's the problem with your system.Never faced this kind of situation when played any other poker rooms.

Looking forward to play there ! Hoping you will give a permanent solve.

Regards
newbie
Activity: 25
Merit: 0
anyone level 5 on the poker there? need one more player for the 50mbtc freeroll to start in 8 minutes.
legendary
Activity: 2940
Merit: 1333
I see this when I want to unregister from a tournament: http://imgur.com/xnRxlNl

So do I, most of the time. But once I didn't, so I posted about it.
legendary
Activity: 1624
Merit: 1196
Reputation first.
Anyone know who's software this actually is?

If you use the popout windows to play, you'll see each one is visiting cubeia.com - so I guess it's theirs. Read about it here:

    http://www.cubeia.com/cubeia-poker/

I just saw another error:



I am 'dooglus', am already registered, and want to unregister (because I've been waiting all day for it to fill up, and now I want to sleep), but the button says 'register', not 'unregister'. Closing the lobby and reopening it fixed it, changing the button to 'unregister'.


I see this when I want to unregister from a tournament: http://imgur.com/xnRxlNl


legendary
Activity: 2940
Merit: 1333
You are indeed very professional to make this site into a place that is very safe and convenient for making the gamblers.

your casino is really great, i heard a lot of great things about it and there are a lot of people advertising you with their signatures i will definitely check you out in the future

One of the best casino currently online. Numerous giveaways and I do not know why but I always win when I use betcoin while playing similar game at other sites reveal bad results. So, I prefer this over other sites.

Is there a thread somewhere offering money in exchange for posting these glowing reviews of betcoin.tm?
legendary
Activity: 3500
Merit: 1354
One of the best casino currently online. Numerous giveaways and I do not know why but I always win when I use betcoin while playing similar game at other sites reveal bad results. So, I prefer this over other sites.

Glad to hear that you always win, but that's just because you are in good luck IMHO. Keep your winning and dont be greedy, bad luck may come anytime and you may lose all your previous winnings.
legendary
Activity: 3024
Merit: 1132
Leading Crypto Sports Betting & Casino Platform
One of the best casino currently online. Numerous giveaways and I do not know why but I always win when I use betcoin while playing similar game at other sites reveal bad results. So, I prefer this over other sites.
legendary
Activity: 2940
Merit: 1333
Anyone know who's software this actually is?

If you use the popout windows to play, you'll see each one is visiting cubeia.com - so I guess it's theirs. Read about it here:

    http://www.cubeia.com/cubeia-poker/

I just saw another error:



I am 'dooglus', am already registered, and want to unregister (because I've been waiting all day for it to fill up, and now I want to sleep), but the button says 'register', not 'unregister'. Closing the lobby and reopening it fixed it, changing the button to 'unregister'.
legendary
Activity: 2030
Merit: 1189
Anyone know who's software this actually is?

I just realized it's the same as nitrogen - assuming it's identical in most ways, it's the most bearable browser based poker software I've used - what is it called?

It's provided by Cubeia.

http://www.cubeia.com/

It's pretty shitty for a lot of the reasons Dooglus posted (and other random glitches/errors...like hand histories that last for 2 seconds) but it's cheap and web based so that's why a lot of the bitcoin sites use it.
sr. member
Activity: 390
Merit: 250
Service unavailable again  Huh i played few hours ago without any problem and did a withdraw all goes fine then come back to play again now its showing service unavailable Sad

Anyone having same issue?
legendary
Activity: 2716
Merit: 2093
Join the world-leading crypto sportsbook NOW!
Anyone know who's software this actually is?

I just realized it's the same as nitrogen - assuming it's identical in most ways, it's the most bearable browser based poker software I've used - what is it called?
full member
Activity: 224
Merit: 100
your casino is one of the greatest gambling sites that has ever been created i think i will play a lot more times here as it turns out it will be my favorite from now on
legendary
Activity: 2940
Merit: 1333
I believe this is pretty normal, its just the hand history - not something most watch very closely.  Many sites don't even have cards, just text. (Ac Kh Qs)

5 comments:

1) Letters would be fine. It's easy to tell the difference between h and d. It's harder for me to tell the difference between one red blob and another.

2) The "muck" and "show" buttons don't appear sometimes. I think it's if I win without betting, like if my BB gets a walk.

3) The 'raise' UI is weird. If I'm SB for 50, and I put 300 in the raise box, it raises *to* 300, but if I'm BB for 100 and I put 300 in the raise box, it raised *by* 300 to 400. This should be consistent.

4) I just had a crash, too. Trying to play 6 games at once. The 6th window had just appeared, it appeared full-screen on top of all the other games (couldn't it appear smaller, and not right in the top left corner where the windows-icon button is?), so I had to move it to find a windows-logo to click to tile it, and when I did, all the windows went white, like this:



(I think there's a way of hiding the URL on pop-up windows too, but I'm not sure about that. It would save a little screen realestate).

5) I like to 'pot bet'. Sometimes the 'pot' button is one space further left than other times. I'd prefer if it was always the last-but-one button, just before 'all in'. I think the '3xBB' button sometimes comes between 'pot' and 'all-in'.
sr. member
Activity: 504
Merit: 250
your casino is really great, i heard a lot of great things about it and there are a lot of people advertising you with their signatures i will definitely check you out in the future
legendary
Activity: 2716
Merit: 2093
Join the world-leading crypto sportsbook NOW!
Here's a little bug I found:

I have 4-color-deck enabled to make it easier to tell the suits apart, but the dealer chat still only uses 2 colors:



The cards are small there, so 4-color is more important there imho.

I believe this is pretty normal, its just the hand history - not something most watch very closely.  Many sites don't even have cards, just text. (Ac Kh Qs)
legendary
Activity: 2716
Merit: 2093
Join the world-leading crypto sportsbook NOW!
Our system auto-blocks accounts with the same IP accessing the poker suite, since there's no way to ever verify that you were playing honestly.

It's true, there's no way to prove someone is playing honestly.

You can only prove that someone is being dishonest. 

Allowing players to use the same ip gives them a chance to be transparent. 

Are roomates not allowed to play on your site at the same time?  Poker is fun to play with friends, most poker players prefer to beat their friends - not cheat with them.  If two friends were playing from the same location, would you rather one of them changed their ip, so you didn't know or they both played from the same?


In the online poker world, the norm is to not allow multiple players from the same ip to sit at the same cash game. but usually tournaments are ok.  (I believe stars only allows same ips to reg in mtts with 45 players or more, partypoker allows any non-sit n go - just examples)  If there is anything which triggers an investigation - it would obviously not look good if they had the same ip.

Online poker players tend to be friends with each other, live together, hang out together etc...not to mention during major live events at casinos, everyone uses the same wifi to play the same tournaments.  Only allowing one player per ip would kill any sites tournament schedule.

Most of them aren't cheaters and I would imagine those who do cheat would use different ips whether they were forced to or not.
legendary
Activity: 2940
Merit: 1333
Here's a little bug I found:

I have 4-color-deck enabled to make it easier to tell the suits apart, but the dealer chat still only uses 2 colors:



The cards are small there, so 4-color is more important there imho.
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