Topic: Beware of DuckDice.io – My Disappointing Experience and Fairness Issues🚨 - page 4. (Read 1570 times)

Thank you for your input. as per the representative's earlier request, I have already provided proof of my account via a screenshot from my email. Additionally, I recall sharing a screenshot of one of my winning bets with a friend, either on Instagram or Telegram. I am currently trying to locate this screenshot, and if I find it, I will post it here as further evidence. Maybe it will help them to locate the other bets as well.

If more emails are requested, i can look into it, but what I really want is for the representative to provide my bet history here. This would allow me to verify the outcomes and ensure my losses were fair, which would help satisfy me and put my mind at ease regarding this matter.

Amongst the points you raised, I have foreseen that it'll be an issue and had mulled a best approach to get that validated/invalidated, so I can probably help this one cleared.

If you don't mind to dive into your email with them, which evidently you still have, as you can procure that email with username, can you perhaps provide it here your few latest email with them? To show what wording you use that lead you both to this situation below,

I need to address a few points. First, as mentioned earlier, i recently came across several posts on bitcointalk detailing concerns about duckdice.io manipulating bet results, which prompted me to question my own experience; I will share one here for references https://imgur.com/a/OYcj7X9 . while there is several and everyone who lose such amount and read this will have such reaction. Second, i did not request account deletion, nor was I aware such an option existed until users mentioned it, so your claim appears to be a convenient way to avoid addressing my request for bet history. Third, it is contradictory that you initially stated my username didn’t exist, but now claim it was deleted, raising serious doubts about your transparency. For the fifth time, I want to emphasize that I have never contacted your team to demand money or bonuses, and I urge you to stop bringing up unrelated accusations to divert attention from this issue. While your provably fair system may work theoretcally, these inconsistencies and reports from other users suggest possible manipulation within your platform, and I stand by my concerns, seeking clarity on these issues.

Sorry for the long delay on a response, I've received confirmation that unfortunately you have self-deleted the account, basically revoked the customer agreement according to GDPR, so all data about your account has been deleted, while the bets are still in our backlog, there is no actual way to link the bets to an account if its been deleted.

And in all honesty, I'd consider this a closed case, and a weak attempt at trying to discredit our provably fair system. 1. Its a claim with no actual proof behind it, like previously repetead by myself and other members, our system is provably fair.  2. I still find it weird that this is a claim that comes up after 1 year since it apparently happened, I'd think for someone who claims lost money on a "unfair" streak, they'd make noise and accusations as soon as it happens, not 1 year later. 3. It coincidentally happens at the same time while we're getting spammed with fake reviews on trust pilot, same pattern we used to have in the past with other blackmailers here on bitcointalk.

So unless there is some actual proof on this, I'll limit the response in this thread.


Kirito89,
Duckdice Support.

For hypothetical purpose, I really love to hear your theory on how a PF being manipulated. Though you've stated that you understand the concept of PF, it seems you missed the part where --as reflected by the name-- it is prove-able.

Again, I'll repeat my correction to some error and misconception that some user said earlier on this thread about what PF stand for. Prove-able, not probable, as in being able to be checked and proven, not having a chance of something. Any user from any casino with PF can check the real outcome of their bet using several PF verifier tools. I think it's hard to manipulate the result as it would mean the result will differ from the third party verifier.


If the claim proven to be correct, then yes, I will support the flag and tag DuckDice myself. Without them, though, that'll be DT power abuse and I can't do that.


I'll page them, perhaps they handled other matter and forgot to reply here. It shouldn't take long to look for an account in their database and determine whether it's still in their record or it's been deleted according to the user's request.

It’s been some time since i shared my concerns, and I’ve yet to receive a response. The representative previously asked me to provide proof of my account, which I did by sharing a screenshot of an email from duckdice confirming the username. however, I have not received any follow-up or acknowledgment regarding this.

Your continued silence on this matter only makes the situation more suspicious and raises further doubts about the platform’s fairness. can you please provide an update on the status of my request to review the bets in question?

yup I understand the concept of provably fair systems, I’ve recently come acros several detailed posts on this platform regarding unfair betting patterns on duckdice.these accounts, combined with my own experience, now make me confident that the duckdice has the ability to manipulate bet results despite PF claims.

I stand by my concerns and hope this issue is investigated thoroughly.

Edit: I’ve raised a red flag against Duckdice.io for scamming me. You can view it here: https://bitcointalk.org/index.php?action=trust;flag=3350. i also asked their representative to share my bet history here for transparency, but they have ignored my request so far.

If I may...

Kirito89, perhaps this is a different user from the one who send you that extortion message and only have small similarities between their username. My first reaction upon reading the extortion message [the username, to be precise], was to conclude the same, so I can see why and how you think they're the same person.

However, further reading the message body, the sender claimed that his thread has been read by more than 1,000 users and got 74 replies. This is nowhere near the stat of this thread. Not then, not now. So perhaps a different person.

I can't find a current thread against DuckDice that fits this criteria either, so perhaps that user lied.



Point is, perhaps this is indeed a different user and maybe it'll be best to just dig this user's betting history [suppose he didn't ask for erasure] and provide him the log so he can prove the PF himself and satisfy his curiosity.

I believe that should conclude his case.

And, OP, Horsbyname,

I believe that part has been explained, at least the fairness mechanism, that duckdice has PF set in place that anyone can verify through the verifier they provided, or through other verifier site that's been suggested by others.

With PF being explained, I believe it should significantly disprove the claim that they intentionally put you in a lose streak, given each and every round is provably fair and can't be manipulated, both sides contribute to a factor that influence the outcome of the bet.

However, if you need further proof to ease your doubt, we can only hope that you did not ask for account closure on your last situation with them, as it'll trigger data erasure due to GDPR compliance, and both you or DuckDice can no longer access your betting history to verify the one by one.

If they still have your data because you [hopefully] did not ask for it to be deleted, upon confirmation from Kirito89 that he can find your account, I am sure you won't mind to formally write to them from the email address used to register that username, asking for that log, as I believe they'll only allowed to share it with the account holder, as proven by writing the request from the email associated with the account.

I’ve attached a screenshot of an email from DuckDice.io showing my user during a change of email request. I trust this confirms the account’s existence and addresses any doubts.
https://imgur.com/a/2uC1yvl

i hope we can now focus on the concerns i initially raised regarding the extraordinary losing streak and the fairness mechanisms in place.

Looking forward to your response.

Look, I'd like to give you the benefit of the doubt, but there are so many things about your post, that make me very doubtful, starting with the username.

So there is a way in which we can asses from your side, if at least you are telling a part of the truth,  in your mail account, which you used to register on duckdice, you will have emails from Duckdice that state the username aswell, please attach here publicly a screenshot of an email that shows its from duckdice, containing the username SEZMISENK41 you claim this happened on.  Even if the account was deleted by us as you claim (we never delete accounts without an user's request) we can not delete the emails from your personal account .

per example:  https://imgur.com/a/1tR3IOy

Looking forward to hearing from you.


Kirito89,
Duckdice Support.

Once again i want to clarify that i am not behind the emails or messages demanding money or offering to remove reviews in exchange for compensation. It seems someone else, using a name similar to mine, is attempting to exploit this situation. i strongly advise you not to pay such individuals. If possible, i suggest you ask him if he can edit this post before you pay him so it can help you find out who is behind this post, (sounds funny).
as for reviews, iwant to emphasize that the post i made on bitcointalk is my first public complaint about my experience. On trustpilot, i left a single review detailing my concerns, which you’ve already responded to. Beyond these, I’ve had no involvement in any other posts or actions that might have impacted your platform’s ratings. my intention remains unchanged to share my personal experience and raise awareness about the issues i encountered with duckdice.io. i encourage you to focus on investigating my original concerns rather than conflating them with unrelated actions from other individuals.

Interesting,  as can be seen in this screenshot: https://imgur.com/a/OKAlIXC  you clearly state that your reviews! (multiple ones) have taken our rating from a 4.1 to a 2.7, also interesting that you're saying you will remove them for a bonus ( while here you claim your intentions are to highlight concerns about fairness), so how is this not a blackmail attempt?

I'll re-iterate that our system is provably fair, which can be verified independently by anyone.

Also, admins/devs are not reachable via live support, you could only get in touch with live support agents such as myself via live support. We use a 3d party app for livechat, so we don't have back-end access to be able to delete livechat tickets, so again, don't really understand why I can't find any call from you there.

There are no other users here with "similar complaints",  every other bitcointalk thread with similar or exact pattern such as yours, were proven to be scamming and blackmail-ing attempts .



Kirito89,
Duckdice Support.

point to be noted, if multiple users are experiencing similar issues, it may indicate that the platform uses a common method that leads to unfair outcomes for many players. this could explain the negative reviews and complaints and i urge you to consider this rather than dismissing them as isolated cases.

As I’ve stated, i have no involvement in blackmail or fake reviews. my goal is simply to share my experience and raise awarenes. regarding my communication with your team, I did not contact the admins via email but through live chat and private messages with multiple admins. I’m unsure why you can’t find the chat logs, but i assure you i reached out several times.
why I’m coming forward after a year?  I’ve recently read several posts here from other users with similar complaints, which made me realize that i may have been scammed (Tricked) as well.
i hope this clears up any confusion. my intention is to highlight concerns about fairness on your platform. also since i no longer have access to the account, i request that you provide the bet history so we can all review it and clarify the BETS results.
Thank you.

Am currently waiting on information to see if this "SEZMISENK41" account you claim ever existed.

But there are a certain number of things about this thread and you OP that make me believe we're dealing with yet again another scammer/blackmailer (or same one as before):

1.  You come after 1 year, with a wild accusation/scenario, but no proof is added on your side.  Why have you waited 1 year for this?
2.  You follow the MO of the usual scammer/blackmailer we've been dealing with on bitcointalk which is a) make an absurd accusation with no proof to back it up, b) start spamming our trustpilot page with fake reviews, c) send us a message in order it to "make the reviews go away" to give you a bonus. ( I attached a screenshot in an earlier message)
3.  You claim you've been in touch with our admins multiple times,  can you provide some screenshots of this? As the only way to get in touch with our admin team is via email, so you should have an email correspondence with them? I searched the live support history for the username you provided, and there are 0 chatlogs regarding it. Which I find weird since surely you'd contact live support aswell regarding this issue and not only admins via mail.

Regardless, I'll come back with an update once I get more info from our dev team about the "SEZMISENK41" account, if it existed.



Kirito89,
Duckdice Support.

As i mentioned in my post, i reached out to your admins multiple times earlier and never received any meaningful assistance but "sorry we can't help". It's been 3 days since your last reply. I’m still waiting for any updates regarding my account. I’m unable to log in, and it seems my account might have been deleted or my bet history has vanished. This only adds to my concerns, as I feel I’ve been misled and treated unfairly. If you can provide my bet history here, as requested, that would be greatly appreciated.

I might be wrong, but since you're asking for account termination, and they are bound by GDPR, upon such request, all of your personal data will be erased and the process is irreversible. So... I don't think you can still get those bet info.



unless, you didn't ask for account deletion and it was simply being suspended.

i want to clarify that my review on bitcointalk and tustpilot was based purely on my personal experience with duckdice.io.i have no involvement in any email or other actions demanding money.

I simply shared my honest feedback, and i am not behind any other posts or communications.

 Edit:if you delete the account the bets info get disappear or i can recover it?

We don't actually delete accounts unless its user requested,  but I will look into it.    Also this part " and after reading some of the reviews on Trustpilot and here i realized that i was tricked"  you do realize you admitted you are behind those reviews?  as can be seen here:  https://imgur.com/a/OKAlIXC


Regardless, I'll look into it.


Kirito89,
Duckdice Support.

Hello Kirito89,thanks for your response. I understand your position, but my concerns is the rare streak of 158 losses, which felt very unusual.and after reading some of the reviews on Trustpilot and here i realized that i was tricked, I’ve reached out to DuckDice support that time and no one was as helpful as you are here ,i  wasn’t helped by any moderators at the time, and the admin’s response was rude and unhelpful.

Now, I appreciate you addressing this here on Bitcointalk.my duckdice username is SEZMISENK41.

Edit: my account is deleted as it wasn't ended well with the duckdice.io and now i can not login to the account.

With no supporting evidence to back up the accusation, I have to mark this one as invalid. Uh, wait. The nature of the case itself, though, grants for an invalid status, as OP complained and accuses the games to be rigged while everything can be proven through several verifier that's been provided to him by many members.

So, OP, if you're interested to mark this case as valid [on process], I'll suggest you to validate your claims that the game is rigged through a result that is different from the verifiers.