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Topic: BFL (BF Labs Inc; Butterfly Labs) officially refusing to refund their customers. (Read 18302 times)

legendary
Activity: 1819
Merit: 5547
Neighborhood Shenanigans Dispenser
I wonder how long butterflylabs.com is going to be down this time.

I'm sure it will come back online any time now.
full member
Activity: 183
Merit: 100
Butterfly Labs Customer? Please review your buying Experience with this company.Thank you

http://www.bitcoinsniper.com/asic-miners/butterfly-labs/
legendary
Activity: 1064
Merit: 1000
I got $5000 refunded: Someone has posted a new method that get's a refund from paypal within just a few hours with one email https://bitcointalksearch.org/topic/need-a-paypal-refund-for-your-bfl-purchase-295187 - I got my $5,000 back the same day I mailed. BFL are known at very high level at Paypal now so this is a slam dunk refund.
legendary
Activity: 1918
Merit: 1570
Bitcoin: An Idea Worth Spending
Just to drive one of Phinn's points deeper into everybody's head:

"Sales are final" does not apply unless there was an actual sale taking place. If you have not received your unit, there was no sale - only a (pre)order.

Dear Big Fuckin' Liars

Thanking for informing me that you will no longer be providing PSUs with any of your Bitcoin miners and asking me if I would mine.

The answer is yes, I will mine, but it won't be with a BFL product. I look forward to my refund of which now I'm formally requesting.

Sincerely,

A Monumental Asshole

ama/ama


Good luck!  I was able to get my refund for an order for two 50GHs units purchased in April and two 10 GHs upgrades purchased in June.   Going to BFL for the refund was denied.   Going though Paypal for the April unit was closed since it was too old but the upgrades did get refunded by opening a case with Paypal.   

I called my credit card company (AMEX) to dispute the 2 units.  They opened the dispute with Paypal and then Paypal provided the refund.

Hope things work out for you!


Even through the hell this guy had to obtain a simple little refund, he still had the compassion to wish BFL good tidings. That's a class act in my book.

To follow his lead I, too, hope things work out for you as you bleed through your funds in the form of refunds.

Remember folks, nobody moves up in queue position when the last one in is the one no longer awaiting BFL's Magically -ROI Black Box.
hero member
Activity: 778
Merit: 563
Just to drive one of Phinn's points deeper into everybody's head:

"Sales are final" does not apply unless there was an actual sale taking place. If you have not received your unit, there was no sale - only a (pre)order.

Dear Big Fuckin' Liars

Thanking for informing me that you will no longer be providing PSUs with any of your Bitcoin miners and asking me if I would mine.

The answer is yes, I will mine, but it won't be with a BFL product. I look forward to my refund of which now I'm formally requesting.

Sincerely,

A Monumental Asshole

ama/ama


Good luck!  I was able to get my refund for an order for two 50GHs units purchased in April and two 10 GHs upgrades purchased in June.   Going to BFL for the refund was denied.   Going though Paypal for the April unit was closed since it was too old but the upgrades did get refunded by opening a case with Paypal.   

I called my credit card company (AMEX) to dispute the 2 units.  They opened the dispute with Paypal and then Paypal provided the refund.

Hope things work out for you!
legendary
Activity: 1918
Merit: 1570
Bitcoin: An Idea Worth Spending
Just to drive one of Phinn's points deeper into everybody's head:

"Sales are final" does not apply unless there was an actual sale taking place. If you have not received your unit, there was no sale - only a (pre)order.

Dear Big Fuckin' Liars

Thanking for informing me that you will no longer be providing PSUs with any of your Bitcoin miners and asking me if I would mine.

The answer is yes, I will mine, but it won't be with a BFL product. I look forward to my refund of which now I'm formally requesting.

Sincerely,

A Monumental Asshole

ama/ama
hero member
Activity: 686
Merit: 500
Wat
Just to drive one of Phinn's points deeper into everybody's head:

"Sales are final" does not apply unless there was an actual sale taking place. If you have not received your unit, there was no sale - only a (pre)order.
sr. member
Activity: 252
Merit: 250
quote:

Criminal Lawsuit against BFL in Germany [in progress]

https://bitcointalksearch.org/topic/criminal-lawsuit-against-bfl-in-germany-in-progress-256944

"Official documents of the german prosecutor will be released here soon.

Be patient."

"34 german customers gave me their identity and order IDs so far. None of them did receive any unit from BFL."

"I cant release all details yet. BFL got a german version of their website and through  that their german sales apply to german laws. They get busted in germany if they have the ass to fly over to the court."

Is she in Germany?

http://daniels.du.edu/faculty-staff/carol-johnson/

thats its a scam !
Call her and ask !

Only a identie thief ....

grüsse aus Deutschland

Has this been confirmed? If so, should the account be allowed to remain given it isn't who it claims to be?
hero member
Activity: 1484
Merit: 500
Across The Universe
quote:

Criminal Lawsuit against BFL in Germany [in progress]

https://bitcointalksearch.org/topic/criminal-lawsuit-against-bfl-in-germany-in-progress-256944

"Official documents of the german prosecutor will be released here soon.

Be patient."

"34 german customers gave me their identity and order IDs so far. None of them did receive any unit from BFL."

"I cant release all details yet. BFL got a german version of their website and through  that their german sales apply to german laws. They get busted in germany if they have the ass to fly over to the court."

Is she in Germany?

http://daniels.du.edu/faculty-staff/carol-johnson/

thats its a scam !
Call her and ask !

Only a identie thief ....

grüsse aus Deutschland
legendary
Activity: 1918
Merit: 1570
Bitcoin: An Idea Worth Spending
quote:

Criminal Lawsuit against BFL in Germany [in progress]

https://bitcointalksearch.org/topic/criminal-lawsuit-against-bfl-in-germany-in-progress-256944

"Official documents of the german prosecutor will be released here soon.

Be patient."

"34 german customers gave me their identity and order IDs so far. None of them did receive any unit from BFL."

"I cant release all details yet. BFL got a german version of their website and through  that their german sales apply to german laws. They get busted in germany if they have the ass to fly over to the court."

Is she in Germany?

http://daniels.du.edu/faculty-staff/carol-johnson/
legendary
Activity: 1918
Merit: 1570
Bitcoin: An Idea Worth Spending
quote:

Criminal Lawsuit against BFL in Germany [in progress]

https://bitcointalksearch.org/topic/criminal-lawsuit-against-bfl-in-germany-in-progress-256944

"Official documents of the german prosecutor will be released here soon.

Be patient."

"34 german customers gave me their identity and order IDs so far. None of them did receive any unit from BFL."

"I cant release all details yet. BFL got a german version of their website and through  that their german sales apply to german laws. They get busted in germany if they have the ass to fly over to the court."

Is she in Germany?
full member
Activity: 149
Merit: 100
quote:

Criminal Lawsuit against BFL in Germany [in progress]

https://bitcointalksearch.org/topic/criminal-lawsuit-against-bfl-in-germany-in-progress-256944

"Official documents of the german prosecutor will be released here soon.

Be patient."

"34 german customers gave me their identity and order IDs so far. None of them did receive any unit from BFL."

"I cant release all details yet. BFL got a german version of their website and through  that their german sales apply to german laws. They get busted in germany if they have the ass to fly over to the court."
legendary
Activity: 1918
Merit: 1570
Bitcoin: An Idea Worth Spending
legendary
Activity: 1918
Merit: 1570
Bitcoin: An Idea Worth Spending
Started with strategies to get BFL or PayPal to issue refunds, but migrated to dinging them with the FTC, to calling the FBI, to posting PayPal contacts and phones.

At the end of the day, if you want a refund, your options seem to be:
-Begging BFL for a refund and/or alerting the FTC is the recourse for those that paid with BTC
-Call PayPal if within 45 days of purchase to trigger a refund.
-Call your Credit Card company if after 45 days from the pay date if used PayPal.

The deal about BFL not shipping within PayPal's shipping terms for vendors, well that's a clause between PayPal and the vendor.  Non-compliance won't entitle the buyer to a refund beyond 45 days of purchase, just gives PayPal a reason to drop BFL from using their platform in future.  Breach of a business contract is a civil matter between PayPal and BFL.

I understand folks are uber-upset at the prospect of receiving their unit when difficulty is incredibly high, but naturally, there were no representations from BFL with respect to this.

As things are, my two orders will arrive way too late.

As I see it, a BFL investor is able to get a refund (for now), but they have to jump through a myriad of hoops and heartaches to get it. At the end of the day, BFL is still out the same amount of money as if they were to kindly give the same exact refund when it was first asked for.

Ask yourself this: Are you more apt to spread cheers of a company that quickly gave a refund or one that told you "Sorry, Charlie, no refunds!" I assume the former, for the latter is a piece of shit type of company.

Bottom line, BFL will be out the same exact amount of money when people get their refunds the hard way at the expense of dragging the good name of Chris Vlesides (the KC photograpy, Sonny's step dad) to the ground, taking every single person currently working for BFL with him.

This Sonny Vleisides is one fucked up dude.

Butterfly Labs has not played nice from the get-go, and still to this day continues to stick it up their client's asses, eventually closing down shop and heading south.

BF Labs Ins. is nothing but a crock and should be avoided at all cost. This is not an opinion! This is fact that I am stating. Josh Zerlan has my full name and address on file so that BFL's lawyers can contact me if they too are not pussies.
legendary
Activity: 1112
Merit: 1000
Let's try and keep this thread on the first page for great justice

I see this thread has been moved into a dark corner of the basement. Why?  Huh
Because BFL buys a lot of bitcointalk publicity slots?
member
Activity: 97
Merit: 10
Started with strategies to get BFL or PayPal to issue refunds, but migrated to dinging them with the FTC, to calling the FBI, to posting PayPal contacts and phones.

At the end of the day, if you want a refund, your options seem to be:
-Begging BFL for a refund and/or alerting the FTC is the recourse for those that paid with BTC
-Call PayPal if within 45 days of purchase to trigger a refund.
-Call your Credit Card company if after 45 days from the pay date if used PayPal.

The deal about BFL not shipping within PayPal's shipping terms for vendors, well that's a clause between PayPal and the vendor.  Non-compliance won't entitle the buyer to a refund beyond 45 days of purchase, just gives PayPal a reason to drop BFL from using their platform in future.  Breach of a business contract is a civil matter between PayPal and BFL.

I understand folks are uber-upset at the prospect of receiving their unit when difficulty is incredibly high, but naturally, there were no representations from BFL with respect to this.

As things are, my two orders will arrive way too late.
hero member
Activity: 778
Merit: 563
I just got my refund from my order for 2x50gh units (Ordered mid-June).   BFL refused,  I contacted American Express and they were able to refund my account.  My BFL order status now says that each unit has been refunded.

legendary
Activity: 1918
Merit: 1570
Bitcoin: An Idea Worth Spending
Let's try and keep this thread on the first page for great justice

I see this thread has been moved into a dark corner of the basement. Why?  Huh

https://bitcointalk.org/index.php?board=73.0
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