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Topic: BFL refund through Paypal claim - page 2. (Read 15293 times)

hero member
Activity: 924
Merit: 501
July 17, 2013, 07:17:05 PM
a white male audience
hero member
Activity: 674
Merit: 500
July 17, 2013, 02:16:52 PM
Funny how men are so passive and complacent in this day and age.  Can you imagine if this was a company selling mostly jewelry or whatever bullshit women buy, and they never delivered for whatever reason?

The fucking FBI, CIA, NSA, Coast Guard, Army, Marines, and Air Force would descend upon their headquarters.

But since these scammers are selling vaporware to a 100% male audience, nobody complains, and even the major government agencies don't get involved.

How does it feel to be a second class citizen in Obongo's America?
legendary
Activity: 3431
Merit: 1233
July 17, 2013, 02:11:30 PM
I would of maybe waited even longer but seeing Josh's posts over the last couple weeks has just made me not want to do business with this company regardless of how much profit I might be able to earn with their miners.
Still hesitate? 99% of BFL customers (rather investors) will never get positive ROI. That is guaranteed!
hero member
Activity: 674
Merit: 500
July 17, 2013, 02:06:06 PM
All of these ASIC companies are scams.  Nobody has miners on hand and if they did you'd pay through the nose for one.

The cute little block eruptor USB miner won't even get you back your ROI ever.  Yet people buy it anyway.

I could of sold my BFL preorder on ebay but what's the point when I'll just be charged back eventually, or even worse, end up shipping it to the buyer (assuming I ever receive it to begin with), who mines with it for two weeks, then returns it and then gets a full refund courtesy of paypal.

I spoke with a paypal rep who assured me they'd get refunds to all the people BFL has scammed.

I would of maybe waited even longer but seeing Josh's posts over the last couple weeks has just made me not want to do business with this company regardless of how much profit I might be able to earn with their miners.
newbie
Activity: 14
Merit: 0
July 17, 2013, 02:00:12 PM
All sales are final is in itself illegal. As long as they can't deliver the item on the day you want your refund they have to give you the refund. That is common business pratice and even law in some countries...

Any good lawyer or judge will tell you its all in the wording, and BFL uses it well. And I quote " Bitforce SC (ASIC) products are shipped according to placement in the order queue, and delivery may take 2 months or more after order. All sales are final."

The statement of "2 months or more" makes denying you a refund legal.  The only way it becomes illegal is if they never deliver the product....ever.  If they discontinue the item and say that it will never ship, THEN you are legally owed a refund.  But, when you paid for your item, they essentially told you it would take at least 2 months.  They never promised before a certain time frame.

Some people have been able to successfully get refunds, and that is totally at the companies discretion.  Its no different that buying a product with a warranty, and then that product breaking after that warranty has expired.  They company promised that under normal use, their product will last ATLEAST that long.  Anything beyond that, they do not have to fix/repair, but if they choose to do it then thats their own discretion.  Same also applies to returns and countless other policies in place everyday.

You are completely incorrect in your understanding of the legal precedent around this issue.
U.S. Consumer Protection Laws are very clear. If they have not actually shipped the merchandise, they cannot deny your request for a refund, regardless of what terms and conditions they have in some arbitrary corner of their website.

^^This
It is amazing to me how the BFL fanbois will excuse almost any behavior by the company, up to and including refusing their customers refunds.

Fanboy I am not.  Yes, I have a Jalapeno, but I also ordered mine in July 2012.  So, someone who ordered 2 months ago who is upset about not getting a refund, I say to them, what do you say to the person who has waited almost a year to get their unit?

I refer you to my post below and the FTC laws governing All Sales Finals and the legality of them offering refunds.  Like it or not, they are within their legal right to deny a refund, just like you are within your legal right to ask for, and put in a claim for one.

https://bitcointalksearch.org/topic/m.2648214


FTC is clear.  All sales final is not binding.  You can always cancel.  Espcially if product has not shipped within 30 days or order, regardless of if you are warned it may be longer than 2 months.

BFL is breaking US FTC laws.
legendary
Activity: 3431
Merit: 1233
July 17, 2013, 01:59:41 PM
I completely agree that anyone is welcome to waste the FTCs time with this nonsense.
Don't panic!
hero member
Activity: 490
Merit: 501
July 17, 2013, 01:51:47 PM
This is better than Judge Judy!  Grin
legendary
Activity: 1652
Merit: 1067
Christian Antkow
July 17, 2013, 01:50:31 PM
I completely agree that anyone is welcome to waste the FTCs time with this nonsense.

 Your opinion.

I'm just getting a little sick of everyone and their dog playing lawyer and trying to apply random regulations to things that they don't actually apply to.

 I hope you can appreciate there are some that are sick of production problems over the last 300+ some-odd days that have created the current acrimonious environment.



sr. member
Activity: 420
Merit: 250
July 17, 2013, 01:43:19 PM
My advice to you would be - stop trying to invoke the ftc - you obviously don't understand enough about contract law to have any hope of interpreting their regulations.

 Is this your professional, legal opinion ? In fact, the Federal Trade Commission was set up for just such consumer protection cases.

 Taking things to the FTC is a reasonable step in lodging a formal complaint and establishing a problem pattern if you have a legitimate case.

 Every little bit helps establish a pattern.

http://www.ftc.gov/bcp/index.shtml

I completely agree that anyone is welcome to waste the FTCs time with this nonsense. I'm just getting a little sick of everyone and their dog playing lawyer and trying to apply random regulations to things that they don't actually apply to.

sr. member
Activity: 420
Merit: 250
July 17, 2013, 01:39:54 PM
As K9 politely pointed out you couldn't be more wrong.  Consumer protection laws are quite clear and quite old.

Lets ignore for one second all your points except #4 & 5.  By your own definition BFL has required customers to wait for an "indefinite" delay (of course if you read the rule you would know that you must provide a definitive delivery date and 2 months or more is not definitve therefore it would fall under the indefinite delay clause).  One of the things REQUIRED by the company if the are asking for and receive an indefinite delay is the following.

•a statement that, if the customer agrees to the indefinite delay, the customer may cancel the order any time until you ship.


According to the FTC BFL is breaking their requirements by not TELLING the customer they have the RIGHT cancel an order ANY time until you ship.

There is no room for ambiguity with their statement.  BFL MUST TELL the customer they have the right to cancel the order and when the order is cancelled they MUST refund.  BFL is not only telling their customer the exact opposite of what the FTC tells them they must say but they are also doing the opposite of what is required by not providing the refund.

Sir, my reading comprehension and understanding of consumer protection laws is OK, yours on the other hand??  IF this ends up with the FTC or the courts BFL doesn't have a leg to stand.  Your inability to understand this does not change to facts as they are.

I suppose with this level of incompetence I should probably take the extra time to figure out what rule you're imagining. From the context it sounds like you're talking about 'prompt delivery'. If so then I should point out that this only applies to physical goods existing at the time of sale, and is purely about the delivery of those goods. Even if we go ahead and ignore the nature of a non-developed hardware pre-order... and agree to say this rule applies:

There still wasn't any delay in delivery of the goods. There has been a period of time where the product was not developed. The initial timetable sale stated that it wasn't yet developed and had a very loose estimate (basically 'whenever it gets done')... there has been no delay when we're talking about the sales contract and deliver of the goods. The time table on shipping is still the same 'in order of paid date, starting once we have the hardware to ship'.

Since it was specified at the beginning, within 30 days is in applicable.

But that's just a fun mental exercise. It doesn't matter what you or I or anyone thinks about ftc regulations. Instead of playing games trying to use inapplicable rules... if you're serious about finding a violation you should be looking into forward contract law... because that's what the sales were.


 
legendary
Activity: 1652
Merit: 1067
Christian Antkow
July 17, 2013, 08:42:29 AM
My advice to you would be - stop trying to invoke the ftc - you obviously don't understand enough about contract law to have any hope of interpreting their regulations.

 Is this your professional, legal opinion ? In fact, the Federal Trade Commission was set up for just such consumer protection cases.

 Taking things to the FTC is a reasonable step in lodging a formal complaint and establishing a problem pattern if you have a legitimate case.

 Every little bit helps establish a pattern.

http://www.ftc.gov/bcp/index.shtml
legendary
Activity: 1764
Merit: 1756
Verified Bernie Bro - Feel The Bern!
July 17, 2013, 06:45:03 AM
legendary
Activity: 1190
Merit: 1000
July 17, 2013, 12:49:14 AM
sr. member
Activity: 420
Merit: 250
July 17, 2013, 12:24:17 AM
hero member
Activity: 674
Merit: 500
July 16, 2013, 03:03:36 PM
fyi, paypal just refunded me my bfl order

When did you order ?
sr. member
Activity: 462
Merit: 250
Firing it up
July 16, 2013, 12:44:00 PM
Within 45 days, everything you can do as people are expected to have tracking number issued by postal service like USPS at least.

I think the lab is the threat
full member
Activity: 238
Merit: 100
July 16, 2013, 10:20:37 AM
fyi, paypal just refunded me my bfl order
I'd suggest the following to anyone fortunate enough to have had success in this way, in order to be of assistance to the most people reading this thread:

describe the circumstances; i.e.:
-->were you within 45 days? 
-->did you call PayPal directly? 
-->did you make some allegation (such as Paypal TOS violation) against BFL?

Again, just a suggestion...
sr. member
Activity: 280
Merit: 250
Hell?
July 16, 2013, 09:54:27 AM
fyi, paypal just refunded me my bfl order
hero member
Activity: 674
Merit: 500
July 16, 2013, 09:39:52 AM
So BFL doesn't even bother to post shipping updates anymore?  

*Scamming Intensifies*

I guess even they got sick of claiming to be shipping June 23rd Singles
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