BIT.AC :: MULTICURRENCY WALLET :: BUILT-IN INSTANT EXCHANGE :: Affiliate Program - page 3.

Malecki

newbie

Activity: 6

Merit: 0

Quote from: MPires on July 25, 2017, 01:59:21 PM

Dear Maleki,

Great thanks for sharing this information with me, which proves what I suspected for a long time.

I found my wallet address in the Blockchain URL you sent me and managed to confirm that BIT.AC have pretty much emptied the majority (if not all) of the funds in my wallet 2 days after they blocked access to my wallet, which at the time was around 1.1 BTC.

Do you know if that is a way of getting it back?

It has been 25 days since they blocked access to my wallet.

The cryptocurrency space is not regulated which allows these type of crooks to literally deprive their customers from their funds.

No wonder the UK companies regulator have struck them off their legal space, but unfortunately, they continue to operate (illegally that is), thus continuing to do the same to many other honest investors like the rest of us.

A said state of events I must say!

Regards, MPires

Unless you know a good hacker the only thing I know to do is file a report here: https://www.insolvencydirect.bis.gov.uk/ExternalOnlineForms/CompanyComplaint.aspx

the info to fill it in is here: https://www.endole.co.uk/company/10567776/bitbase-ltd

but their ip goes back to Lengenfeld Germany Latitude: 48.690835 Longitude: 9.140509

The addresse they're using isn't correct :O(

MPires

newbie

Activity: 9

Merit: 0

Dear Maleki,

Great thanks for sharing this information with me, which proves what I suspected for a long time.

I found my wallet address in the Blockchain URL you sent me and managed to confirm that BIT.AC have pretty much emptied the majority (if not all) of the funds in my wallet 2 days after they blocked access to my wallet, which at the time was around 1.1 BTC.

Do you know if that is a way of getting it back?

It has been 25 days since they blocked access to my wallet.

The cryptocurrency space is not regulated which allows these type of crooks to literally deprive their customers from their funds.

No wonder the UK companies regulator have struck them off their legal space, but unfortunately, they continue to operate (illegally that is), thus continuing to do the same to many other honest investors like the rest of us.

A said state of events I must say!

Regards, MPires

Malecki

newbie

Activity: 6

Merit: 0

1GGeYnPoTmFiS3U7hnijnqpM4UwUbKRs3r here's where they sent my btc and there's a loooong list of other wallets sent with mine. May wanna check your Bit.AC wallet on blockchain to see if yours is on there too

https://blockchain.info/address/1GGeYnPoTmFiS3U7hnijnqpM4UwUbKRs3r

EvanK

newbie

Activity: 6

Merit: 0

Come on guys don't overreact now! They only asked for 48hrs of patience so they can rebalance their storage. It seems that they found also a way to expand the timeline. I believed that time is a universal unit of measure commonly shared and perceived in the same way by all rationally thinking creatures, but nope the definition of 48hrs is totally different for bit.ac. Did you find a way to expand the time/space continuum? Did you manage to jump back and forth timelines?

Really now though, I try to find something more than the word "ridiculous" to describe this situation but nope, nothing comes up in mind.

miningteam23

full member

Activity: 176

Merit: 100

Quote from: bitac on July 18, 2017, 03:45:09 PM

Guys, we need 48 more hours for our cold storage reserves to be rebalanced. We apologize for the inconvenience, as many customers are withdrawing their funds at once due to recent E-mail/DDoS problems. Some transactions are still delayed. Rest assured, no coins will be lost during the process.

Again, we apologize.

Where are you? There are a lot of people that have attempted to make transactions and they have been pending for 72+ hours now. What is going on here?

MPires

newbie

Activity: 9

Merit: 0

Fellow BIT.AC wallet users,

I have been unable to login into my BIT.AC wallet for 20 days now.

I've sent them several messages via their support page on their website, tried to contact them on Twitter and Facebook, and also sent them 3x PMs via this portal.

On 13/07/2017, I did get a reply to my first PM, in which they have asked me to confirm the following:

"Thank you for contacting us. Please accept our apologies for the delay in communications. Our staff is exteremely busy setting up a brand new look for BIT.AC which will be available in a few days.

Could you please provide your E-mail address used to register your BIT.AC account? We'll need to ask a few simple questions to verify your account ownership.

Kindly answer the following questions to the best of your knowledge:

1. What is your approximate account's registration date?

2. What is your account's primary currency?

3. What is your account's approximate balance?

Please contact us at your ealiest convenience. Thank you!"

After I provided them with the information requested, and 3x more PMs later; I have received no reply from them.

I then decided to investigate this company online, and found out that BIT.AC Limited has been Struck off/Dissolved by the UK Companies House on 11/07/2017. You can see this for yourself in the web address below.

https://beta.companieshouse.gov.uk/company/09986257

Will we be getting our funds back?

Regards, MPires

codru39

newbie

Activity: 8

Merit: 0

Mr. Btac,
The requested 48 hours are already gone. I just googled and I have found a lot a new advertisement about Bit.ac on bitcoin-related sites. If You have technical problems - why do You need new users?
Why my funds are not shown in my wallet? I can see them on that address via another browser.

Is this scam? Are You planning to keep all these funds for You?
Why then You are still here, being online twice per day?

Why the customer service doesn't respond? Why You don't respond to PMs?
Why you just not return all these money to users, to get confirmations that everything if fine? You have chosen not the best time for these games, do You know?

Counting on Your answers.

Lizzie_Girl

full member

Activity: 332

Merit: 103

I have a question. If we use this then we don't own our private keys to these wallets what's to stop you from running with all 22 of each users currencies ? That is alot to lose it's like a whole portfolio.

bitac

member

Activity: 80

Merit: 10

BIT.AC STAFF

Guys, we need 48 more hours for our cold storage reserves to be rebalanced. We apologize for the inconvenience, as many customers are withdrawing their funds at once due to recent E-mail/DDoS problems. Some transactions are still delayed. Rest assured, no coins will be lost during the process.

Again, we apologize.

triqledeye

newbie

Activity: 2

Merit: 0

Quote from: bitac on April 26, 2016, 05:01:24 AM

Dear Bitcointalk visitors!

We're proud to present our new BIT.AC project!

60,000 customer accounts since March, 2016. 180+ BTC daily instant exchange volume

BIT.AC is the first multi coin crypto currency wallet to enable built-in true WYSIWYG realtime instant cross currency exchange!

Although BIT.AC stands for "Bitcoin Account", our innovative product is not merely limited to Bitcoin. In fact, you can now benefit from the added capability of creating wallets in no less than twelve popular crypto-currencies.

Benefits at a glance:
- Features a multi currency crypto wallet containing 22 of the most popular crypto currencies, with yet more currencies in the pipeline;
- Enables true instant cross currency exchange;
- Supports the sending of crypto currency via email;
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- Provides the unique option of joining an extremely profitable affiliate program.

Supported crypto currencies
- Bitcoin
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- Monero
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- Peercoin
- Vericoin
- BCAP
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- Time
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- BAT
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- Singular DTV
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- Wings
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Attractive exchange rates
We are working hard to offer you the best Instant Cross Currency Exchange rates possible.

Mobile wallet
A mobile version of the BIT.AC crypto wallet for Android devices is also available.

Affiliate program
BIT.AC invites you to join our highly profitable partner program. Register today, attract new users to our service, and you'll automatically receive 50% commission on all of their instant exchange transactions fees.

API
With developers in mind. We do offer an API access to our system. Build your own wallet or exchange service in no time!

We welcome any feedback or comments that you may have about the system and its functionality.

Sincerely yours,
BIT.AC Team.

Hello bit.ac,

Several days i have really big problems with your servers.

It's really hard to send any coins from your wallet to other wallets, some transactions i can finish but most of them i can't send and they are now stuck in your website.... it's a quite big amount.

Also i have send you serveral messages through private message @bit.ac. But still not any respons. Also tried to contact you by facebook.. and what you think? again, no response...

I would appreciate if you give any response to my messages and won't wait for days/weeks to answer.

Regards,

Michael

EvanK

newbie

Activity: 6

Merit: 0

Quote from: Morgoth2k6 on July 14, 2017, 06:44:38 AM

Quote from: erwingalang on July 14, 2017, 04:59:10 AM

I registered because I need to exchange bitcoins to vericoins but, sadly, it's still "temporarily unavailable." I hope it becomes available soon else I have to transfer back my BTC and just lose the service fees. Angry

It looks like their 48 hours are different than ours...
Shame, it could have been a good service.

40 days and counting for me.... Angry

codru39

newbie

Activity: 8

Merit: 0

Hi Everyone,
Today I decided to buy some Ripple. I created a new XRP wallet on my BIT.AC account and I have sent a pretty good amount to the newly created XRP address. But the money never arrived!

In fact they arrived, I was able to see the correct balance using an external account explorer. But it shows Balance = 0 in my bit.ac wallet. And also there are no XRP transactions in the history. I wrote a message to the customer support, I also PMed the user bitac - still no any reaction.

I can guess there is missynchronisation between the wallet and the real account - but how it can ever happen? It is hard to believe that this service is working with such bugs. I am really concerned about my money safety.

Unfortunately , I decided to use this wallet without checking the reviews on the forum, I used it before and it worked just fine.
If someone from bit.ac is reading this - please react and fix this problem - otherwise it will look like scam.

Regards.

BitcoinPlusBus

legendary

Activity: 1484

Merit: 1032

If you are considering adding more coins to your BIT.AC :: MULTICURRENCY WALLET :: BUILT-IN INSTANT EXCHANGE etc here are our details below.Contact me if you need further info.

Thanks

~plusbus

Exchange https://poloniex.com/exchange#btc_xbc
Bitcointalk https://bitcointalksearch.org/topic/xbc-bitcoinplus-official-thread-1066201
Website www.bitcoinplus.org
Twitter https://twitter.com/bitcoinplusorg
Source https://github.com/bitcoinplusorg/xbcwalletsource

Morgoth2k6

newbie

Activity: 57

Merit: 0

Quote from: erwingalang on July 14, 2017, 04:59:10 AM

I registered because I need to exchange bitcoins to vericoins but, sadly, it's still "temporarily unavailable." I hope it becomes available soon else I have to transfer back my BTC and just lose the service fees. Angry

It looks like their 48 hours are different than ours...
Shame, it could have been a good service.

erwingalang

newbie

Activity: 2

Merit: 0

Quote from: bitac on July 06, 2017, 05:59:11 PM

Quote from: Morgoth2k6 on July 05, 2017, 06:38:00 PM

So, whats up with the integrated exchange?
It was one of the reasons I made an account and now it's been "Temporarily unavailable" for almost 2 weeks now...

We are now rebalancing our cold storage reserves. We plan to get the whole system back to normal in 48 hours. We appreciate your patience.

I registered because I need to exchange bitcoins to vericoins but, sadly, it's still "temporarily unavailable." I hope it becomes available soon else I have to transfer back my BTC and just lose the service fees. Angry

bitac

member

Activity: 80

Merit: 10

BIT.AC STAFF

Quote from: MPires on July 11, 2017, 03:59:02 PM

Dear BIT. AC support representative,

I have been unable to access my wallet for the last 10 days as it doesn't accept any of the 2FA codes I type in from Google Authenticator, on both Web browser or android mobile app.

I have sent you 5 messages via the support page on your website since but unfortunately, nobody from your company has bothered to reply to a single one.

As a matter of urgency, I need to access my wallet in order to make what is now a critical payment.

As it stands, you are holding on to my funds, and by ignoring me you are literally hanging me out to dry.

I am starting to wonder whether this is a genuine fault, or whether I am just being prevented from accessing my funds intentionally for a possible lack of liquidity from BIT.AC Limited.

Can please do what is right and get back to me with a positive attitude and subsequent resolution?

You shouldn't just hold on to your customers funds and just ignore their messages day after day.

I look forward to hearing from you.

Regards

MPires

Dear MPires,

Working on your issue now. We are contacting you via PM right now.

Thank you.

MPires

newbie

Activity: 9

Merit: 0

Dear BIT. AC support representative,

I have been unable to access my wallet for the last 10 days as it doesn't accept any of the 2FA codes I type in from Google Authenticator, on both Web browser or android mobile app.

I have sent you 5 messages via the support page on your website since but unfortunately, nobody from your company has bothered to reply to a single one.

As a matter of urgency, I need to access my wallet in order to make what is now a critical payment.

As it stands, you are holding on to my funds, and by ignoring me you are literally hanging me out to dry.

I am starting to wonder whether this is a genuine fault, or whether I am just being prevented from accessing my funds intentionally for a possible lack of liquidity from BIT.AC Limited.

Can please do what is right and get back to me with a positive attitude and subsequent resolution?

You shouldn't just hold on to your customers funds and just ignore their messages day after day.

I look forward to hearing from you.

Regards

MPires

MPires

newbie

Activity: 9

Merit: 0

Dear BIT. AC Representative,

I've been unable to access my account for 8 days now as it doesn't accept any 2FA code I type in (both on Web browser or android app). I've sent you 4 messages via your support page on your website, none of which you bother to reply to.

I urgently need to access my wallet to make what now is a critical payment.

Are you going to continue to ignore me, or are you going to do what is right and get back to me?

I look forward to your reply.

Regards, M

Morgoth2k6

newbie

Activity: 57

Merit: 0

Quote from: bitac on July 06, 2017, 05:59:11 PM

We are now rebalancing our cold storage reserves. We plan to get the whole system back to normal in 48 hours. We appreciate your patience.

Ok, I can wait 48 hours Wink

bitac

member

Activity: 80

Merit: 10

BIT.AC STAFF

Quote from: gert.vandenbroeck on July 06, 2017, 08:43:13 AM

dear BIT.AC

i need to get into my account to change the 2FA method.
since i dont get e-mail with my pin code i wont be able to change this.
i try everyday but no e-mail ever arrives in my mailbox

suggestions are welcome

Please PM me at your earliest convenience we will be able to solve your issue asap.

Topic: BIT.AC :: MULTICURRENCY WALLET :: BUILT-IN INSTANT EXCHANGE :: Affiliate Program - page 3. (Read 21905 times)