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Topic: 🚩 Bitcasino.io – the FUN, FAST and FAIR gaming experience! 🚩 - page 9. (Read 196393 times)

hero member
Activity: 1344
Merit: 507
We would be happy to help you deal with that.
If you have any claims against us, please feel free to contact AskGamblers Casino Complaint Service on that particular case.
You can do this here: https://bitcasino.io/about/complaints/

Cheers,
Bitcasino.io
Hello, I don't know why but askgamblers has declined my complaint Sad can You please help me to deal with that here? Don't wanna contact Your licensor for now yet. I am sending private message to You with my username.
Thank You

They have suggested the same to another customer who had an issue with them:

I did not take any screenshots as I had no idea I would have my account locked.

Unfortunately sportsbet.io is not listed on casinomeister or askgamblers. So I am not sure why they would suggest I open a complaint on askgamblers when I am unable to. And since they are not replying to my emails or posts here I doubt they would reply to any mediators.

Can you please ask askgamblers why they declined your complaint?

Oh, there is probably a misunderstood, but new.bitcasino.io has no licensor!
newbie
Activity: 9
Merit: 0
We would be happy to help you deal with that.
If you have any claims against us, please feel free to contact AskGamblers Casino Complaint Service on that particular case.
You can do this here: https://bitcasino.io/about/complaints/

Cheers,
Bitcasino.io
Hello, I don't know why but askgamblers has declined my complaint Sad can You please help me to deal with that here? Don't wanna contact Your licensor for now yet. I am sending private message to You with my username.
Thank You
newbie
Activity: 9
Merit: 0

We would be happy to help you deal with that.
If you have any claims against us, please feel free to contact AskGamblers Casino Complaint Service on that particular case.
You can do this here: https://bitcasino.io/about/complaints/

Cheers,
Bitcasino.io

OK I will try this now, thanks also for the other's users tips. I will update.
member
Activity: 233
Merit: 12
★Bitvest.io★ Play Plinko or Invest!
lol  there a sham stop betting stop dealing sue them or post about how bad they are so others are saved there a evil company that just steals now
hero member
Activity: 864
Merit: 1002
Over 1,300 games in store for you!
Hello.
I have won 20BTC with deposit of 0.26 btc(on slots). Here my problems started... After trying to withdraw they asked for KYC, I have sent ID + utility bill, they asked for new utility bill I have sent, they asked for photo with me holding id close to face - I have sent, have conversation for about an hour with manager I have replied to all his questions... then they have sent me e-mail that my verification failed (all what they wanted has been approved by someone) and other things like that I have more accounts, I have bet too high (they found rule about 6mbtc max bet which is ridiculous if they give 1000 in bonus...) and that my friend which has sent me money for deposit (I have exchanged money for usd with him) has been playing on their casino ( yes ) excuses by excuses... now they owe me 19.2 btc which I has been trying to withdraw for 1,5 month and they always decline with message declined because of security review.
Please someone help me to deal with that.

Hi ktetris

We would be happy to help you deal with that.
If you have any claims against us, please feel free to contact AskGamblers Casino Complaint Service on that particular case.
You can do this here: https://bitcasino.io/about/complaints/

Cheers,
Bitcasino.io
legendary
Activity: 1988
Merit: 1317
Get your game girl
Hello.
I have won 20BTC with deposit of 0.26 btc(on slots). Here my problems started... After trying to withdraw they asked for KYC, I have sent ID + utility bill, they asked for new utility bill I have sent, they asked for photo with me holding id close to face - I have sent, have conversation for about an hour with manager I have replied to all his questions... then they have sent me e-mail that my verification failed (all what they wanted has been approved by someone) and other things like that I have more accounts, I have bet too high (they found rule about 6mbtc max bet which is ridiculous if they give 1000 in bonus...) and that my friend which has sent me money for deposit (I have exchanged money for usd with him) has been playing on their casino ( yes ) excuses by excuses... now they owe me 19.2 btc which I has been trying to withdraw for 1,5 month and they always decline with message declined because of security review.
Please someone help me to deal with that.
Please open a scam accusation here : https://bitcointalk.org/index.php?board=83.0
They have indeed scammed you and stole your 20 bitcoins.You are not the first person to suffer.If you wish to,please proceed with legal allegations as they are also running on fake gambling licenses.They are known as famous scammers in the gambling scene and you should avoid them at any cost.You can help us by spreading the word about them.You should have done research prior to depositing money here.For now,open a scam accusation.They will blackmail you,give you death threats ,don't budge,community is with you.
newbie
Activity: 9
Merit: 0
Hello.
I have won 20BTC with deposit of 0.26 btc(on slots). Here my problems started... After trying to withdraw they asked for KYC, I have sent ID + utility bill, they asked for new utility bill I have sent, they asked for photo with me holding id close to face - I have sent, have conversation for about an hour with manager I have replied to all his questions... then they have sent me e-mail that my verification failed (all what they wanted has been approved by someone) and other things like that I have more accounts, I have bet too high (they found rule about 6mbtc max bet which is ridiculous if they give 1000 in bonus...) and that my friend which has sent me money for deposit (I have exchanged money for usd with him) has been playing on their casino ( yes ) excuses by excuses... now they owe me 19.2 btc which I has been trying to withdraw for 1,5 month and they always decline with message declined because of security review.
Please someone help me to deal with that.
hero member
Activity: 864
Merit: 1002
Over 1,300 games in store for you!
What has happened with the regular promotions and fun events that was hosted by this casino? They used to post regularly in this forum with the latest promotions. I used to participate in these fun events, but it has stopped. They always had the best give-aways and free coins to try out new games.

How can I promote a site, if they are no different than any other site. I usually refer new users, when they have these fun events.

Come on Bitcasino, you can do much better than this. ^smile^ Bring back the good ole days.

Hi Kakmakr!

We're glad to hear from you.
All our current promotions and events can be found here: https://bitcasino.io/promotions

And soon really we'll be back to this thread with our promos.

Cheers,
Bitcasino.io
legendary
Activity: 3542
Merit: 1965
Leading Crypto Sports Betting & Casino Platform
What has happened with the regular promotions and fun events that was hosted by this casino? They used to post regularly in this forum with the latest promotions. I used to participate in these fun events, but it has stopped. They always had the best give-aways and free coins to try out new games.

How can I promote a site, if they are no different than any other site. I usually refer new users, when they have these fun events.

Come on Bitcasino, you can do much better than this. ^smile^ Bring back the good ole days.
member
Activity: 233
Merit: 12
★Bitvest.io★ Play Plinko or Invest!
https://bitcointalksearch.org/topic/sportbetbetio-and-bitcasino-are-stealing-balances-and-exit-scamming-2133459


your lucky you where allows to withdrawl because they saw you posted proof of there scam public and forced there

hands



WATCH OUT EVERONE ONE THIS CASINO IS EXIT SCAMMING
jr. member
Activity: 67
Merit: 1
Dear Bitcasino.io

I ve got trouble with your WD systems...

http://prntscr.com/geqqxd

And it already past 9 hours and still got no response from your tech dept.

Quite shock for me, since never experience this on other platform.

Could u help me to solve this ?

Regards,

SNC



Hi supernocturnal

Your issue is currently being solved by our dev department.
Our customer support team will get in touch with you as soon as there is any update on that.

Cheers,
Bitcasino.io


The balance is back ...
Trying withdrawal and succed

Regards,

SNC
hero member
Activity: 864
Merit: 1002
Over 1,300 games in store for you!
Just look how far down the drains this place has gone - Look at this dumb ass promotion. You expect people to just deposit and bet large amounts with a greater chances of losing. Just so you can pay out .25 in bitcoins? Only a damn fool would knowingly take part in such a crappy promotion.

Looking for an opportunity to win just by playing your favourite slots and table games on your mobile device?
Through August 31st, you will have a chance to win a fabulous daily prize of m฿ 250 simply by depositing and playing at Bitcasino. All you need to do is bet at least m฿ 1 per round. The player with the the highest number of bets wins. How easy!

Every day we will announce the lucky winner on Bitcasino.io, so make sure you check this page daily to see the latest results.

So, jump on your tablet or phone for your chance to win on the new fun, fast and fair Bitcasino.

Remember, who bets most wins! LAUGHING MY FUCKING ASS OFF!!!!  Grin

Hi Lucky7btc

On the promo page below you can actually find the winners' usernames:
https://bitcasino.io/promotions/most-bets-wins
Feel free to join this promotion, and you can become one of the lucky winners, too!

Have a nice day,
Bitcasino.io
hero member
Activity: 864
Merit: 1002
Over 1,300 games in store for you!
Dear Bitcasino.io

I ve got trouble with your WD systems...

http://prntscr.com/geqqxd

And it already past 9 hours and still got no response from your tech dept.

Quite shock for me, since never experience this on other platform.

Could u help me to solve this ?

Regards,

SNC



Hi supernocturnal

Your issue is currently being solved by our dev department.
Our customer support team will get in touch with you as soon as there is any update on that.

Cheers,
Bitcasino.io

jr. member
Activity: 67
Merit: 1
Dear Bitcasino.io

I ve got trouble with your WD systems...

http://prntscr.com/geqqxd

And it already past 9 hours and still got no response from your tech dept.

Quite shock for me, since never experience this on other platform.

Could u help me to solve this ?

Regards,

SNC

hero member
Activity: 1299
Merit: 502
Just look how far down the drains this place has gone - Look at this dumb ass promotion. You expect people to just deposit and bet large amounts with a greater chances of losing. Just so you can pay out .25 in bitcoins? Only a damn fool would knowingly take part in such a crappy promotion.

Looking for an opportunity to win just by playing your favourite slots and table games on your mobile device?
Through August 31st, you will have a chance to win a fabulous daily prize of m฿ 250 simply by depositing and playing at Bitcasino. All you need to do is bet at least m฿ 1 per round. The player with the the highest number of bets wins. How easy!

Every day we will announce the lucky winner on Bitcasino.io, so make sure you check this page daily to see the latest results.

So, jump on your tablet or phone for your chance to win on the new fun, fast and fair Bitcasino.

Remember, who bets most wins! LAUGHING MY FUCKING ASS OFF!!!!  Grin
hero member
Activity: 1299
Merit: 502
stop posting scammer shill and post farmer everyone knows its a scam


lol its so obvious LMAO!!!!  Grin
member
Activity: 233
Merit: 12
★Bitvest.io★ Play Plinko or Invest!
stop posting scammer shill and post farmer everyone knows its a scam
member
Activity: 233
Merit: 12
★Bitvest.io★ Play Plinko or Invest!
i would need be suprised if bitcasino.io changed the rules when they  saw your post there the biggest scam there is
hero member
Activity: 864
Merit: 1002
Over 1,300 games in store for you!
https://gyazo.com/d8b26b0ebbac1b4c3f8bb30e85058082

This was the screenshot i was able to take after free spins
https://gyazo.com/7b0fdcd0070cc5ed27e8e0f3e252821d

But I also got it during free spins and it didnt retrigger teh spin

My bet was fro 2 euro so it makes a whole difference not getting them during the freespins and again after.

When I first  got the free spins it was with one wild symbol (any other site ive been to its the same) so they cant claim its because of that nor does the game say anything against it; it actually says otherwise so
I am owed 20 free spins at 2 euro

Thats a huge amount considered the bet amount x20 spins + free falls

So i am still owed 20 free game on gonzo at 2 euro which is a big ass damn deal but the rep simply said no its working how its suppose to my ass

Credit me those 20 free games immediately.


Hi secondtosecond13

According to the slot rules, "Free Fall symbols must appear in succession, starting from the leftmost reel".
By taking a look at your gameplay screenshot, we can't see any Free Fall symbols on your leftmost reel.

Best of luck,
Bitcasino.io
newbie
Activity: 1
Merit: 0
https://gyazo.com/d8b26b0ebbac1b4c3f8bb30e85058082


This was the screenshot i was able to take after free spins
https://gyazo.com/7b0fdcd0070cc5ed27e8e0f3e252821d

But I also got it during free spins and it didnt retrigger teh spin

My bet was fro 2 euro so it makes a whole difference not getting them during the freespins and again after.

When I first  got the free spins it was with one wild symbol (any other site ive been to its the same) so they cant claim its because of that nor does the game say anything against it; it actually says otherwise so
I am owed 20 free spins at 2 euro

Thats a huge amount considered the bet amount x20 spins + free falls


So i am still owed 20 free game on gonzo at 2 euro which is a big ass damn deal but the rep simply said no its working how its suppose to my ass


Credit me those 20 free games immediately.


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