Topic: Bitcoin-24.com matching engine seems broken, site down. (Read 64386 times)

Thank you for your help.
I hope polish account gets released soon.

Yes, I used that email too and they replied but it took a few days and then a few weeks for them to reply.

Sorry, I don't know about the form/upload. They haven't asked me yet to give my data as my money is blocked on polish account.

I received the following on 23. of July:
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Dear kripto,
 
our client just informed us, that you are now able to withdraw the money. We’ve made some slight modifications in the withdrawal-process. Until now, all costumers had to send some personal data to us, only then they were able to withdraw the money.
Now you can provide us with the data in the process of withdrawal. In case you’ve already sent us your data, please complete the form anyway.
Please note, that we cannot transfer the funds without the data. We do not intend to give them to any 3rd party – if we would have to do so, we’d ask your consent first.
 
We’d appreciate it, if you would inform us as soon as you’ve got your funds back.
 
Kindest regards and thank you for your patience
 
Attorney at law
---

Is this the same/similar mail that you received?

Well I replied to them ("Röhl · Dehm & Partner Rechtsanwälte ") stating my login problem and nonfunctioning support system but there has been no reply. Btw, did you write to the same email address and in which language?

Maybe I got it all wrong but I understand that there should be some sort of form inside bitcoin-24 that allows uploading of document scans or something so that they can verify identities. Could you confirm that?

Thank you and best regards

I had the same problem "Error with google Authentication. Please check your code!".

I was in contact via email with their lawyer 3 weeks ago to ask to confirm the credit I have with them, and also asked to forward this authenticator problem to Simon.

A few days later I got a reply from the lawyer, confirming my credit and informing that Simon had also fixed the authenticator problem for my account.

And indeed I could sign in again and the outstanding credit was correct.

same here. password is fine but google auth failed a few days ago.

Does anybody know how to contact Simon or somebody technical at bitcoin-24. I have a problem with google authentication but it seems no one is manning the official support ticketing system. PM me if needed.

Thx

Agreed! I am also very happy. Let's hope the Polish follow!

Some good news finally!

Seizure lifted on Bitcoin-24′s German accounts:

http://www.rdp-law.de/uploads/media/Statement_13_05_31.pdf

Thanks for informing.

They just say there that they will give an update tomorrow the 16th, as they also mentioned on the website.

And that all EUR sepa - deposits - should have been booked now on your account, if yours is not create a support ticket.

a little update from bitcoin-24 twitter account:

https://twitter.com/Bitcoin24com

Their lawers posted a new announcement, aviable on btc24 site:

https://bitcoin-24.com/news

Well nothing new at this moment, seems like the btc withdrawals taking some days for many customers and the bank account remain frozen.

Hope this could be sorted out in the next weeks.

You've earned my respect.  It's rare to see someone publicly "switch sides" on emotional issues.  Most would just remain silent.

I got all my bitcoin back so I'd just like to revise my hope that simon gets raped in prison to being willing to bum him any time. For me, once I saw the 10k in 500 euro notes seized I was less worried about all the various claims and more certain that he had just naively traded in notes that will set off alarm bells.

I'm not going to say I always had faith (and fiat deposits haven't all been returned yet) but if simon did start a bitcoin-24 v2.0 I'd have no hesitation in using it.

I don't think nativity and idealism are a crime and apart from some technical infractions I don't think simon is guilty of anything more than that.

Good luck to him.

*really hope he doesn't try cash in on the bumming thing

Thanks for setting me straight. I don't have any kind of submissive respect for those authorities, apart from knowing that they have the power to put you in jail if you break the law. Being more friendly and less authoritative and using less force, but more negotiation is the way forward imo. I do think we're on the same page though.

Bravo! on the "..." part.  The part I quoted needed a bit of editing.  Why?  Because the terms you used reflect an unhealthy respect for the kind of authority that is naturally illegitimate (ie established through coercion instead of reason).

Notice that with my edit, what you described did happen, but the illegitimate authorities interfered (as you pointed out).

Otherwise, very well put!

Simon is a young man. In a great society, this would mean that those older and wiser than him would step up to help him. That means that experienced bankers, police and power figures in official positions would talk to him and determine what he's doing, and then try to help him in doing it correctly.

But we don't live in a great society. We live in a society where the ones with the most power suppress the rest, and do whatever they please. At the same time we live in a fear-ridden society, where most people are only concerned about protecting their own ass not to get in trouble. So the bank clerk will not stand up for Simon, the police constable will not stand up for Simon. They all have rules they are obeying, and if they don't they will be replaced, so they adhere to the rules because of fear.

To adhere to the rules, you need lawyers. They specialize in the details, and can help you be compliant. Being compliant means that the rules the clerks need to follow are respected, and thus there will be less trouble.

It's a complete shame that we live in a society where so much youthful enthusiasm and entrepreneurship is suffocated in it's very beginning because  by default you're a 'suspected criminal' and too many people assume the worst immediately, and shut you down 'just to be sure'. That way they're covering their own ass.

It would take a few intelligent forward thinking individuals no more than a week establishing exactly what Simon is doing, and then help him. But now it's all a bureaucratic slow process, and too many people who don't really care, or have vested interests in him and his exchange not succeeding, is stalling everything.

Obviously who should be the judge of it all is the users of Bitcoin-24.com. There's a reason they all flocked to his exchange, and as a free market is the only way to go, these users should be heard.

It's a sad world where we always assume the worst of others, and seldom try to help, but instead always try to cover our own ass. Not my problem - I won't touch it! I just want to be safe and get home to my wife and kids and eat dinner!

In fact, I think I can live with it.

However, have you ever considered an anger management therapy?

I feel even more anger now. I'm going to have to ignore you. I'm sorry.

Indeed, you are wrong  
I did not "accuse" any one, I was just noticing an indisputable fact: Simon has irresponsibly (if not stupidly) played with the money of others. As Madoff did...


Wow!
Is your quick psychological profiling a manifestation of the Stockholm syndrome or just a "long, intimidating, immense and rational derangement of all the senses" inducted by the recent events?
I don't know, but...

First, as my post history attests, I must enjoy less than you posting here  .

Second, notwithstanding your intense happyness to get your btc back, could you consider the fact that it's not me, who have been stolen and just wrote I have been, but Simon who bullied everyone, doing what he wanted with our money.