1/he ran during 1 month a trade engine he known it was bugged
What should he have done instead?
1/Inform users
2/Stop the service until it's fixed
I think that's an unrealistic expectation. I think it would be unwise to inform all users and shutdown the exchange, because a bug is discovered, a bug which can still be corrected without anyone losing anything.
And indeed, no one lost any money due to the bug, so I don't see an act of irresponsibility here. I think he did the responsible thing to keep the exchange online as long as a bug can still be corrected manually.
And he did the responsible thing to close the exchange the moment the bug caused harm, and reversed all the trades.
At that point I think he made a communication error by not informing the clients immediately that the shutdown of the website was also due to a trading bug. This caused people to get that info second hand which confused things unnecessarily.
2/despite he known his bank account could be frozen since one week, he didn't inform us and some people continue to deposit fiat in these black holes
His other bank account in Poland was still open, right?
Sophism...
Don't forget he omitted to inform anyone about the serious probem he already had with its german account, leaving new users deposit money on a presumably compromised polish account.
How am I using sophism?
True, he did not inform anyone about the german account being frozen. However, to my knowledge, he changed the bank account immediately to the polish one, so no money was ever dumped into a black whole with his knowledge. You say that the Polish bank account was compromised at that point. But he did not know that. In the past it happened before that bank accounts were closed of him and many other exchanges, simply changing bank account always solved the problem, up until now.
I do agree he has been acting irresponsibly by doing cash withdrawals from that german bank account and not doing proper client identification which caused the freeze.
3/he unilaterally decided to cancel all trade at an arbitrary date (and we can no more get acces to trade history to verify it)
What should he have done instead?
Give us acces to the trade history, for example...
Shutting down a website comes with having limited or no access to the website. Restoring history information while removing trade options takes time. If over time he restores trade history, this criticism can be removed. I see no proof of stupidty (which is not a criticism but an insult) or irresponsibility here. However, poor communication I agree with as showing balances and trade history in times of uncertainty is very important communication that was, and indeed still is, not given in a timely manner.
4/he distribute brainlessly BTC, exposing himself to a worse legal conundrum and exposing fiat owners to lose all
What should he have done instead?
To refrain himself to play the good guy at the expense of all fiat owners...
I don't see how playing the good guy is a criticism. That's what he should do. 'at the expense of fiat owners', I disagree with.
You are the one trying to cover your loses at the expense of the btc holders. And you are being the bad guy in the process, acting abusively.
Have you taken legal action against Simon/btc24?
Who was the one deciding to give money to him, and is not taking any responsiblilty here?
1/ I withdrawn all my bitcoin but 2btc from btc24 one week before, reading more and more claim of wrong transactions on the chatbox (notwithstanding the non sense spike trade who affect the market place every 8-12h)
2/ Which kind of responsability do I not take here?
It's Simon that owes me the 220€ from the 2 bitcoin I sold on 04/11, when his engine was already buggy enough to not execute the btc buy order I placed next at 56€.
You are not taking responsibility for your own actions because it is your job to do due diligence before entrusting someone with your money. If you had done due diligence you would have known from the start that this exchange was a one man operation not taking the laws too serious, offering poor customer/communication support. I knew that because he barely replied to any emails from the start. He did not ask any identification in contrast to all the other exchanges. I was not aware that he was doing cash withdrawals from that german bank account but even if I knew it would not have been a problem for me, as I was also naif about money laundering laws. I chose to proceed because of the many positive things I saw. I was acting irresponsibly with my money, and so was Simon with his business, and so were you with your money.
I learned a lesson and am acting more responsible with my money today, diversifying my risk over different exchanges and looking more closely if they abide to the laws or not. I'm not sure you learned anything though as for that you need to take responsiblity for your own actions first.
I did not lose that much, but I have less reason than you to be affected by the Stockholm syndrome
If I am not abused, I cannot suffer from a stockholm syndrome. How did Simon abuse me?
My request for donations to btc holders is because Simon earned that by successfully giving the btc back. I will do the same when I get my fiat back.
Have you ever donated to btc24 when you were using the service? As you know that's the business model to pay among others for
technical and
legal support...
I suspect that you have been taking from him, have not giving any value back, and on top of that are abusing him when his service encounters severe problems.
You have barely any money in this. I suspect you are taking the opportunity to abuse and falsely accuse people who are in a difficult position. (I could be wrong.)
Do you experience pleasure when posting? (This might be an indication you are enjoying hurting people.) Have you bullied other people in the past that were in a weak position? If yes, what makes you think you are not doing the same here?
