Pages:
Author

Topic: Bitcoin debit card - page 100. (Read 293872 times)

sr. member
Activity: 365
Merit: 250
December 23, 2015, 09:01:49 PM
I participated in your Christmas lottery and i get already 10 entries which allow me normally to get the virtual card, so can i know when the results will be published and winners get their prizes ?
Thanks


Hello,
Thank you for your participation in our promotion.

Within a month after the promo is finished (after Jan, 1), we would collect all our participants and winners email addresses and send them further instructions how to get their prices and free cards.

You can shot us a message to [email protected], so that we for sure add your email address to the participants list.
hero member
Activity: 672
Merit: 500
December 23, 2015, 11:00:20 AM
I participated in your Christmas lottery and i get already 10 entries which allow me normally to get the virtual card, so can i know when the results will be published and winners get their prizes ?
Thanks
sr. member
Activity: 365
Merit: 250
December 23, 2015, 01:34:51 AM
Hi how do we actually edit our info?
I registered on the site and its look pretty simple sign up.
Theres no need to put any address or other detail? Like full name d.o.b etc.. etc..
Coz im join the gleam giveaway. Got free card aswell if minimum requirements fullfill. How do we get the free card if theres no detail.?

Hello,

You will need to enter all this personal info during card order - your full name and residence address (even if the card is virtual), you can check the steps over there: https://medium.com/@brahiim/how-to-use-e-coin-4343bbc33e76#.caxbavcf0
There is no personal info for accounts without cards.

It is possible to change user info for already ordered card, but it requires verification documents, and may take time.

And just to let you know, the free cards for promo participants will be given in January.
full member
Activity: 224
Merit: 100
☆☆☆☆☆☆☆
December 23, 2015, 01:27:31 AM
Hi how do we actually edit our info?
I registered on the site and its look pretty simple sign up.
Theres no need to put any address or other detail? Like full name d.o.b etc.. etc..
Coz im join the gleam giveaway. Got free card aswell if minimum requirements fullfill. How do we get the free card if theres no detail.?
hero member
Activity: 644
Merit: 500
December 22, 2015, 09:05:33 AM
Does this card work like a prepaid visa/mastercard? Or do I have to pay monthly fees in order to keep my card?

No worries dude You can use like your bank card Especially Xapo states that the card can be used in any POS terminal in any country and online, and has confirmed that atm withdrawals will also be implemented immediatelyThere is a one-off charge for ordering a card of US$15, which covers manufacture, shipping and Xapo other expenses
sr. member
Activity: 476
Merit: 250
December 22, 2015, 08:35:11 AM
Does this card work like a prepaid visa/mastercard? Or do I have to pay monthly fees in order to keep my card?

This card work like a regular mastercard/visa card and can be used anywhere - to shop online, to pay in stores and to withdraw cash at ATMs worldwide. You have to pay monthly SMS notification fee ($1,00/€1,00/£1,00) every month when you use the card, in the moths where no transactions are made, there is no fee.

Alright, thanks for explaining this to me. Good to know that when I don't use the card that I won't have to pay for it.

I guess I can't throw it out once I am done with it.
legendary
Activity: 1155
Merit: 1174
https://keybase.io/lasergun
December 22, 2015, 06:08:13 AM
Does this card work like a prepaid visa/mastercard? Or do I have to pay monthly fees in order to keep my card?

This card work like a regular mastercard/visa card and can be used anywhere - to shop online, to pay in stores and to withdraw cash at ATMs worldwide. You have to pay monthly SMS notification fee ($1,00/€1,00/£1,00) every month when you use the card, in the moths where no transactions are made, there is no fee.
sr. member
Activity: 476
Merit: 250
December 22, 2015, 05:53:30 AM
Does this card work like a prepaid visa/mastercard? Or do I have to pay monthly fees in order to keep my card?
full member
Activity: 143
Merit: 100
LET'S MINING, EARN & LIVE WITH IT. JOIN ME
December 21, 2015, 10:27:16 PM
Can anyone give a review about the sucessful arrival of e-coin cards? I read a lot of bad reports of Advcash and Cryptopay cards that never arrive.
The issuing bank is the same as far as i know.

it depends on the postal service rather than e-coin or even the card issuing bank. In most cases, local postal service - it's the "last mile" that matters most. Cards are sent via Royal Mail (air), but then it all depends on how reliable and quick the postman is at the destination country.

If you have any concerns about reliability and speed of postal service in your area, we would recommend using expedited delivery via DHL, which comes with a tracking number and is guaranteed.

Or you can get a virtual card which you instantly get via e-mail


@gosha@e-coin, Sir, I'd like to have a virtual card and please send it to my email a.s.a.p.( is there any requirement to order virtual card?). tyvm.

[email protected]

Hello,

We cannot really send the card to the email just like that. It was meant, you can order a virtual card and receive its requisites (number, expiration, CVV) right away via email.

In order to purchase a virtual card, please login to E-Coin account and on the main Account > Overview screen click on Request New card.

You can also participate in our Giveaway promo and get virtual card for free in January: https://www.e-coin.io/promo


okay. tyvm Alena K.  I will do what you said and the Giveaway promo is really great..!! thanks
full member
Activity: 143
Merit: 100
LET'S MINING, EARN & LIVE WITH IT. JOIN ME
December 21, 2015, 10:21:43 PM
Is there another maintenance going on? "Service unavailable - try again later"

This is shit! Everytime I try to put some money to the card. This crap happens. And there is no any schedule when its going to end. Or when theyre going to start up maintenance.. Why!?!?! It could save lots of nerves and keep customers!!!!

If Id had to every fucking time to go grocery store just see if its open. Id stop to visiting there.

So I'm going to stop using E-COIN and tell everyone how shit is it.

Thank you

PS. I put these key words so everyone can find out from google answer that error message. Answer is: This is going to lose your nerves. It is not working.

Keyword are: e-coin Service unavailable - try again later e-coin Service unavailable - try again later e-coin Service unavailable - try again later e-coin Service unavailable - try again latere-coin  Service unavailable - try again later


ooh hahaha..lol.. it seem funny and i like these keywords too. It makes my heart beating faster and faster... meaning i'm still very healthy and sound... Grin Grin Grin
sr. member
Activity: 365
Merit: 250
December 21, 2015, 10:14:37 PM
Can anyone give a review about the sucessful arrival of e-coin cards? I read a lot of bad reports of Advcash and Cryptopay cards that never arrive.
The issuing bank is the same as far as i know.

it depends on the postal service rather than e-coin or even the card issuing bank. In most cases, local postal service - it's the "last mile" that matters most. Cards are sent via Royal Mail (air), but then it all depends on how reliable and quick the postman is at the destination country.

If you have any concerns about reliability and speed of postal service in your area, we would recommend using expedited delivery via DHL, which comes with a tracking number and is guaranteed.

Or you can get a virtual card which you instantly get via e-mail


@gosha@e-coin, Sir, I'd like to have a virtual card and please send it to my email a.s.a.p.( is there any requirement to order virtual card?). tyvm.

[email protected]

Hello,

We cannot really send the card to the email just like that. It was meant, you can order a virtual card and receive its requisites (number, expiration, CVV) right away via email.

In order to purchase a virtual card, please login to E-Coin account and on the main Account > Overview screen click on Request New card.

You can also participate in our Giveaway promo and get virtual card for free in January: https://www.e-coin.io/promo
full member
Activity: 143
Merit: 100
LET'S MINING, EARN & LIVE WITH IT. JOIN ME
December 21, 2015, 09:57:50 PM
My card paid 1$ for the maintenance fee, is this will happen every month?

every month when you use the card. in the moths where no transactions are made, there is no fee (no sms notifications)

My Card still take a fee for maintenance even though I didn't do any transactions???

You need to contact your card's customer support if they are still taking a maintenance fee away from you and they shouldn't have to when you are not using your card!

I've contacted the customer support about this problem, and he replied like this
Quote
It is monthly SMS notification fee
All information on the card limits, fees and delivery options is available here:
https://www.e-coin.io/bitcoin-debit-card-fees-and-limits
And when I check the link, it says that SMS notification fee isn't optional. Which means that this card would always take a $1 maintenance fee every month, even if you're not doing a transaction.


oh my God..... it is a laughable 1...!!!  Grin Grin Grin... and a very confusing moment...hmmmm Shocked Shocked Roll Eyes Cool
full member
Activity: 143
Merit: 100
LET'S MINING, EARN & LIVE WITH IT. JOIN ME
December 21, 2015, 09:46:54 PM
Can anyone give a review about the sucessful arrival of e-coin cards? I read a lot of bad reports of Advcash and Cryptopay cards that never arrive.
The issuing bank is the same as far as i know.

it depends on the postal service rather than e-coin or even the card issuing bank. In most cases, local postal service - it's the "last mile" that matters most. Cards are sent via Royal Mail (air), but then it all depends on how reliable and quick the postman is at the destination country.

If you have any concerns about reliability and speed of postal service in your area, we would recommend using expedited delivery via DHL, which comes with a tracking number and is guaranteed.

Or you can get a virtual card which you instantly get via e-mail


@gosha@e-coin, Sir, I'd like to have a virtual card and please send it to my email a.s.a.p.( is there any requirement to order virtual card?). tyvm.

[email protected]
legendary
Activity: 1155
Merit: 1174
https://keybase.io/lasergun
December 21, 2015, 09:12:10 AM
The e-coin card isn't available in my country
can i send it to an friend address and the he will send it to my address in my country ?

Yes, you can:

As a temporary solution, can only suggest ordering the card to your relatives' or friends' address in a country from the list and nearby

But if you would like to pass verification process in order to increase your card limits, you will need to provide a proof of residence for the address tied to your card.
hero member
Activity: 672
Merit: 500
December 21, 2015, 08:55:54 AM
Please let us know if the e-coin card become available worldwide
It's till now not available for many countries and i have friends needing it in their countries, so i hope you resolve this issue soon

Yes, sure. We are actively working on covering as many countries as possible. Unfortunately, it is not that easy as there are obstacles caused by our bank limitations, as well as financial regulations of some countries prevent bitcoin cards from being spread.

The e-coin card isn't available in my country
can i send it to an friend address and the he will send it to my address in my country ?
sr. member
Activity: 365
Merit: 250
December 21, 2015, 08:06:57 AM
Please let us know if the e-coin card become available worldwide
It's till now not available for many countries and i have friends needing it in their countries, so i hope you resolve this issue soon

Yes, sure. We are actively working on covering as many countries as possible. Unfortunately, it is not that easy as there are obstacles caused by our bank limitations, as well as financial regulations of some countries prevent bitcoin cards from being spread.
hero member
Activity: 742
Merit: 500
December 21, 2015, 07:59:24 AM
Please let us know if the e-coin card become available worldwide
It's till now not available for many countries and i have friends needing it in their countries, so i hope you resolve this issue soon
sr. member
Activity: 365
Merit: 250
December 21, 2015, 07:54:53 AM
Today I login, and see this.
http://prntscr.com/9fqm7f
So the price is as stable as Preev? Exact rate?

And when I login
http://prntscr.com/9fqnbb


Since E-coin sell your bitcoins on exchange, there is a difference between the buy price (most companies show it on the main page) and the sell price (in your e-coin cabinet), called "spread".

I know what spread means.
The fact that these assholes can't put this on the main page but instead after the login just proves how greedy these assholes are. And their customer support is laughable, the reps are absolutely uneducated and dumb. Every rep gives me a different answer.

Hello,

We have this being covered in our Help article, and any support representative will inform you these are two different rates (on the main page and inside the account). We are not hiding any fees or lying to our clients.

I have also checked your tickets and all answers provided by our support representatives seem consistent to me. If you point to some specific moments when we provided different information, please let me know. I will follow up with the team.
newbie
Activity: 11
Merit: 0
December 21, 2015, 07:18:41 AM
Today I login, and see this.
http://prntscr.com/9fqm7f
So the price is as stable as Preev? Exact rate?

And when I login
http://prntscr.com/9fqnbb


Since E-coin sell your bitcoins on exchange, there is a difference between the buy price (most companies show it on the main page) and the sell price (in your e-coin cabinet), called "spread".

I know what spread means.
The fact that these assholes can't put this on the main page but instead after the login just proves how greedy these assholes are. And their customer support is laughable, the reps are absolutely uneducated and dumb. Every rep gives me a different answer.
sr. member
Activity: 365
Merit: 250
December 21, 2015, 04:16:03 AM
i've loaded few dollars on my debit card, but i have nothing to do with these balance,so,does there's any step to convert it to btc again?

At the moment we do not have this option (card unload or bitcoins purchase), however we are working on it and hope to implement it pretty soon (within a month or two). Once it is available you will get our newsletter.

I can only suggest you to transfer the funds from the card to some service like PayPal or Neteller, if you are using them.
Pages:
Jump to: