Author

Topic: Bitcoin debit card - page 104. (Read 293872 times)

hero member
Activity: 696
Merit: 500
December 07, 2015, 10:58:00 AM

i have a problem with e-coin

when i send BTC from my blockchain to another account in e-coin i got error " invalid address "
i ask my friends to generate more address but the same problem


i try to send from my e-coin to their e-coin i confirm the transection but the balace still the same
for example i have 0.1 BTC  when i send 0.05 the balance still 0.1BTC i didnt see any transection

i have one more question

can i register new account with different email and name in same IP and same computer ?
i want to make new account for my friend and try my self to send BTC

regards!

hero member
Activity: 1442
Merit: 629
Vires in Numeris
December 04, 2015, 05:21:54 PM
i wondering what different between xapo,e-coin and coinbase debit card?is all of them have overplus?
and i'm still check and get some information all of them,and the best maybe can used by me,and glad to be know that there was 3 debit card that i know.

Well i know the differences between them, firstly xapo has their debit card which when you spend your bitcoin it takes that moment conversation rate, with e-coin you should first convert bitcoin to fiat money at their website and then spend, and about coinbase i have not much information as it is a new product nowadays.
XAPO: online card, attached directly to your XAPO wallet
E-coin: so called PrePaid card which you top up from your BTC account. After the top up you can use it as a regural bank card. (But in this case you can exchane the same amount to fiat and use your existing fiat bank card. Why to have 2 cards for the same purpose?)

how exactly do you easily and instantly exhcange BTC to fiat and us on your existing fiat bank card?
Now that's what I'm trying to say that:
Your card is a prepaid type card. This means for me that I have to top it up time to time, if I want to spend my money with it. If I top up that prepaid card, I exchange an amount of BTC to fiat, card will hold that fiat amount, if I'm right. After when I pay at a merchant, there is no BTC involved, it's only my fiat on the card and the merchant's transaction (payment in fiat).
If I have spent all my fiat from the card, I can top it up again with exchanging BTC from the wallet (or sooner, if I want)
So if all of the above is true, you have a fiat denominated prepaid bank card which can be topped up with BTC from a specific wallet quickly and easily.
My question is:
If I'm not in a hurry, I can sell my BTC's on any exchange and send the fiat to my regural bank account, to which I have my everyday bank card attached to. I can spend the amount I have exchanged with that regural bank card (even because it's contactless and I like PayPass very much), without extra costs for another card. Why then I need this kind of debit card?

I don't want to do marketing for your competitor, but I have another kind of BTC debit card that is attached to my wallet directly, so every time I do a transaction, the system uses the current exchange rate. But the main reason was for me choosing the other card was that I don't need to bother with topping up the card, as long as my wallet has enough funds, I'm OK to buy anything I want. But with your card if I haven't put enough funds on the card (even my wallet has the required amount) I won't be able to buy.

I don't want to talk about fees because both kind of debit cards has fees, so it's not a cheap thing yet if you want to play with these debit cards Smiley but I hope that in the near future these fees will become more affordable.

Please correct me if I have misunderstood anything in connection with your system, I just want to get a clear view about possible ways of paying with BTC debit cards.





your understanding is correct.

A couple of points to add / points you've missed:
a) it only takes a couple of clicks and a second to load the card with bitcoins - so, you can literally do that in front of an ATM. So, comparing this option to using a traditional exchange with a following bank transfer is not really comparing apples with apples.

b) unlike direct write-off from your bitcoin balance at the time of transaction, loading an e-coin card you have full control of the exchange rate. If you don't like the rate you see on the screen at that particular moment, you just don't load the card. With automatic conversion there is always a risk of catching a low BTC price at that particular moment

c) when talking about using an exchange and transferring the money to any other card - would you really pay no fees / smaller fees there? really? not to mention the hassle and waiting times involved

Thanks for the clarification.
Your point is correct about choosing the suitable time for the top up. It can handle the risk of the exchange rate change.
E.g. if you top up the card when BTC is 1000 USD and after the price falls to 500, you still have the fiat amount on your card exchanged on the 1000 USD price, so you won 50% compared to the others who use the direct exchange type cards.
hero member
Activity: 644
Merit: 500
December 04, 2015, 02:03:28 PM
i have Bitcoin Debit card on e-coin (USD) and i have a question, why i got transaction failed notice when im going to checkout and pay the bill even my balance was above the amount of payment needed? just for example i trying to buy some domain on godaddy and got transaction failed, how you face this problem? your answer really needed
Checkout your card is completely verified and check If they have customer service center for immediate response and you can do by OTP password and I suggest you to go with Coinbase or Bitplastic debit cards they are very good and concern about customer's security and very fast in transactions. you can withdraw also a country currency in anywhere in the world.
hero member
Activity: 938
Merit: 500
December 04, 2015, 12:43:25 PM
i have Bitcoin Debit card on e-coin (USD) and i have a question, why i got transaction failed notice when im going to checkout and pay the bill even my balance was above the amount of payment needed? just for example i trying to buy some domain on godaddy and got transaction failed, how you face this problem? your answer really needed

it is possible that the merchant does not accept that particular card, so your first point of contact should be the merchant, and if you don't find an answer there, then e-mail [email protected]
hero member
Activity: 938
Merit: 500
December 03, 2015, 07:52:35 PM

[email protected] from your registered e-mail - that way we would be able to check. this forum is only good for general enquiries, not card or account specific ones.

It turned out that I had 1 transaction last week, so it's just my mistake.
I'm sorry for this, next time I would do a recheck before asking any question.
I am really sorry Lips sealed

no worries, mate, glad that it's all sorted and clear
legendary
Activity: 1155
Merit: 1174
https://keybase.io/lasergun
December 03, 2015, 06:44:26 AM
If my registered name was "Jo Average" and the name on the card was "Anybody", what should I enter in the name field when using the card (online purchase)? Can I just use ANY name?

In the name field when using the card for online purchase you should enter the name as it written on the card ("Anybody"). The registered name/First Name & Last Name ("Jo Average") will be used for card verification, in order to upgrade your status/increase the limits.
legendary
Activity: 1022
Merit: 1003
𝓗𝓞𝓓𝓛
December 02, 2015, 11:16:26 AM

[email protected] from your registered e-mail - that way we would be able to check. this forum is only good for general enquiries, not card or account specific ones.

It turned out that I had 1 transaction last week, so it's just my mistake.
I'm sorry for this, next time I would do a recheck before asking any question.
I am really sorry Lips sealed
hero member
Activity: 938
Merit: 500
December 01, 2015, 04:06:55 PM
My card paid 1$ for the maintenance fee, is this will happen every month?

every month when you use the card. in the moths where no transactions are made, there is no fee (no sms notifications)

My Card still take a fee for maintenance even though I didn't do any transactions???

You need to contact your card's customer support if they are still taking a maintenance fee away from you and they shouldn't have to when you are not using your card!

I've contacted the customer support about this problem, and he replied like this
Quote
It is monthly SMS notification fee
All information on the card limits, fees and delivery options is available here:
https://www.e-coin.io/bitcoin-debit-card-fees-and-limits
And when I check the link, it says that SMS notification fee isn't optional. Which means that this card would always take a $1 maintenance fee every month, even if you're not doing a transaction.

you should not be charged for months where you don't have any transactions (loading or spending). Are you sure you were charged for any month/s where there was NO card activity at all?

I am %100 sure that I did not doing anything last month

[email protected] from your registered e-mail - that way we would be able to check. this forum is only good for general enquiries, not card or account specific ones.
hero member
Activity: 938
Merit: 500
December 01, 2015, 04:05:57 PM
this bitcoin debit card can verify paypal account?if it can.. how to have it? and i hope my paypal account will be verified

we know it can, as quite a number of our customers do it. That said, it's not done via our service, so, we cannot really comment or help much there - you can do that at your own judgement and risk
hero member
Activity: 938
Merit: 500
December 01, 2015, 04:04:40 PM
i wondering what different between xapo,e-coin and coinbase debit card?is all of them have overplus?
and i'm still check and get some information all of them,and the best maybe can used by me,and glad to be know that there was 3 debit card that i know.

Well i know the differences between them, firstly xapo has their debit card which when you spend your bitcoin it takes that moment conversation rate, with e-coin you should first convert bitcoin to fiat money at their website and then spend, and about coinbase i have not much information as it is a new product nowadays.
XAPO: online card, attached directly to your XAPO wallet
E-coin: so called PrePaid card which you top up from your BTC account. After the top up you can use it as a regural bank card. (But in this case you can exchane the same amount to fiat and use your existing fiat bank card. Why to have 2 cards for the same purpose?)

how exactly do you easily and instantly exhcange BTC to fiat and us on your existing fiat bank card?
Now that's what I'm trying to say that:
Your card is a prepaid type card. This means for me that I have to top it up time to time, if I want to spend my money with it. If I top up that prepaid card, I exchange an amount of BTC to fiat, card will hold that fiat amount, if I'm right. After when I pay at a merchant, there is no BTC involved, it's only my fiat on the card and the merchant's transaction (payment in fiat).
If I have spent all my fiat from the card, I can top it up again with exchanging BTC from the wallet (or sooner, if I want)
So if all of the above is true, you have a fiat denominated prepaid bank card which can be topped up with BTC from a specific wallet quickly and easily.
My question is:
If I'm not in a hurry, I can sell my BTC's on any exchange and send the fiat to my regural bank account, to which I have my everyday bank card attached to. I can spend the amount I have exchanged with that regural bank card (even because it's contactless and I like PayPass very much), without extra costs for another card. Why then I need this kind of debit card?

I don't want to do marketing for your competitor, but I have another kind of BTC debit card that is attached to my wallet directly, so every time I do a transaction, the system uses the current exchange rate. But the main reason was for me choosing the other card was that I don't need to bother with topping up the card, as long as my wallet has enough funds, I'm OK to buy anything I want. But with your card if I haven't put enough funds on the card (even my wallet has the required amount) I won't be able to buy.

I don't want to talk about fees because both kind of debit cards has fees, so it's not a cheap thing yet if you want to play with these debit cards Smiley but I hope that in the near future these fees will become more affordable.

Please correct me if I have misunderstood anything in connection with your system, I just want to get a clear view about possible ways of paying with BTC debit cards.





your understanding is correct.

A couple of points to add / points you've missed:
a) it only takes a couple of clicks and a second to load the card with bitcoins - so, you can literally do that in front of an ATM. So, comparing this option to using a traditional exchange with a following bank transfer is not really comparing apples with apples.

b) unlike direct write-off from your bitcoin balance at the time of transaction, loading an e-coin card you have full control of the exchange rate. If you don't like the rate you see on the screen at that particular moment, you just don't load the card. With automatic conversion there is always a risk of catching a low BTC price at that particular moment

c) when talking about using an exchange and transferring the money to any other card - would you really pay no fees / smaller fees there? really? not to mention the hassle and waiting times involved
hero member
Activity: 938
Merit: 500
December 01, 2015, 03:58:45 PM
Have 1.6 BTC stuck in my account. Cannot load the card, cannot withdraw btc back to my wallet, no response from support. WTF?

how long did you have to wait? still not addressed?
We try to address issues as fast as we can, but of course, there are times when people are overloaded and cannot respond in real time; either way, cannot identify you here, so, cannot speed it up by posting on the forum..

Sent you multiple emails, but but can't see any progress. When I try to load the card, I get the following:
https://i.imgur.com/z52wXsZ.png
When I try to withdraw bitcoins back to my wallet, I get the following:
http://postimg.org/image/czgjn4j4t
Or this:
http://postimg.org/image/3kyujd971/
Or this:
https://i.imgur.com/J2BB3gD.png

My username is mantaselprj at-sign gmail.com

all addressed now.
understand your frustration about delays - they do happen sometimes. Yet, sending more e-mails and forum posts does not help much, in fact, it only causes confusion and delays - imagine a hundred customers sending 5 e-mails when only one is enough...
legendary
Activity: 1155
Merit: 1174
https://keybase.io/lasergun
December 01, 2015, 05:07:00 AM
this bitcoin debit card can verify paypal account?if it can.. how to have it? and i hope my paypal account will be verified

Yes, you can use this card to verify paypal account, read a story from OmegaStarScream how he got his paypal account verified.
To order the card just click on "GET CARD" on E-Coin.io web site home page. You can also come via this link and receive a 25% discount on ALL plastic cards (USD/EUR/GBP).
legendary
Activity: 1022
Merit: 1003
𝓗𝓞𝓓𝓛
December 01, 2015, 03:39:30 AM
My card paid 1$ for the maintenance fee, is this will happen every month?

every month when you use the card. in the moths where no transactions are made, there is no fee (no sms notifications)

My Card still take a fee for maintenance even though I didn't do any transactions???

You need to contact your card's customer support if they are still taking a maintenance fee away from you and they shouldn't have to when you are not using your card!

I've contacted the customer support about this problem, and he replied like this
Quote
It is monthly SMS notification fee
All information on the card limits, fees and delivery options is available here:
https://www.e-coin.io/bitcoin-debit-card-fees-and-limits
And when I check the link, it says that SMS notification fee isn't optional. Which means that this card would always take a $1 maintenance fee every month, even if you're not doing a transaction.

you should not be charged for months where you don't have any transactions (loading or spending). Are you sure you were charged for any month/s where there was NO card activity at all?

I am %100 sure that I did not doing anything last month
legendary
Activity: 1316
Merit: 1003
November 30, 2015, 11:01:29 PM
i wondering what different between xapo,e-coin and coinbase debit card?is all of them have overplus?
and i'm still check and get some information all of them,and the best maybe can used by me,and glad to be know that there was 3 debit card that i know.

Well i know the differences between them, firstly xapo has their debit card which when you spend your bitcoin it takes that moment conversation rate, with e-coin you should first convert bitcoin to fiat money at their website and then spend, and about coinbase i have not much information as it is a new product nowadays.
XAPO: online card, attached directly to your XAPO wallet
E-coin: so called PrePaid card which you top up from your BTC account. After the top up you can use it as a regural bank card. (But in this case you can exchane the same amount to fiat and use your existing fiat bank card. Why to have 2 cards for the same purpose?)

how exactly do you easily and instantly exhcange BTC to fiat and us on your existing fiat bank card?
Now that's what I'm trying to say that:
Your card is a prepaid type card. This means for me that I have to top it up time to time, if I want to spend my money with it. If I top up that prepaid card, I exchange an amount of BTC to fiat, card will hold that fiat amount, if I'm right. After when I pay at a merchant, there is no BTC involved, it's only my fiat on the card and the merchant's transaction (payment in fiat).
If I have spent all my fiat from the card, I can top it up again with exchanging BTC from the wallet (or sooner, if I want)
So if all of the above is true, you have a fiat denominated prepaid bank card which can be topped up with BTC from a specific wallet quickly and easily.
My question is:
If I'm not in a hurry, I can sell my BTC's on any exchange and send the fiat to my regural bank account, to which I have my everyday bank card attached to. I can spend the amount I have exchanged with that regural bank card (even because it's contactless and I like PayPass very much), without extra costs for another card. Why then I need this kind of debit card?

I don't want to do marketing for your competitor, but I have another kind of BTC debit card that is attached to my wallet directly, so every time I do a transaction, the system uses the current exchange rate. But the main reason was for me choosing the other card was that I don't need to bother with topping up the card, as long as my wallet has enough funds, I'm OK to buy anything I want. But with your card if I haven't put enough funds on the card (even my wallet has the required amount) I won't be able to buy.

I don't want to talk about fees because both kind of debit cards has fees, so it's not a cheap thing yet if you want to play with these debit cards Smiley but I hope that in the near future these fees will become more affordable.

Please correct me if I have misunderstood anything in connection with your system, I just want to get a clear view about possible ways of paying with BTC debit cards.

Absolutely correct, there are even debit and credit cards that have no fees at all and can be "tied" to some exchanges.
So you basically convert when it suits you and the cash is near instantly available for spending.
Of course there is a lot of thinking and manual labor involved. Wink
newbie
Activity: 28
Merit: 0
November 30, 2015, 09:59:39 PM
this bitcoin debit card can verify paypal account?if it can.. how to have it? and i hope my paypal account will be verified
hero member
Activity: 1442
Merit: 629
Vires in Numeris
November 30, 2015, 07:17:19 PM
i wondering what different between xapo,e-coin and coinbase debit card?is all of them have overplus?
and i'm still check and get some information all of them,and the best maybe can used by me,and glad to be know that there was 3 debit card that i know.

Well i know the differences between them, firstly xapo has their debit card which when you spend your bitcoin it takes that moment conversation rate, with e-coin you should first convert bitcoin to fiat money at their website and then spend, and about coinbase i have not much information as it is a new product nowadays.
XAPO: online card, attached directly to your XAPO wallet
E-coin: so called PrePaid card which you top up from your BTC account. After the top up you can use it as a regural bank card. (But in this case you can exchane the same amount to fiat and use your existing fiat bank card. Why to have 2 cards for the same purpose?)

how exactly do you easily and instantly exhcange BTC to fiat and us on your existing fiat bank card?
Now that's what I'm trying to say that:
Your card is a prepaid type card. This means for me that I have to top it up time to time, if I want to spend my money with it. If I top up that prepaid card, I exchange an amount of BTC to fiat, card will hold that fiat amount, if I'm right. After when I pay at a merchant, there is no BTC involved, it's only my fiat on the card and the merchant's transaction (payment in fiat).
If I have spent all my fiat from the card, I can top it up again with exchanging BTC from the wallet (or sooner, if I want)
So if all of the above is true, you have a fiat denominated prepaid bank card which can be topped up with BTC from a specific wallet quickly and easily.
My question is:
If I'm not in a hurry, I can sell my BTC's on any exchange and send the fiat to my regural bank account, to which I have my everyday bank card attached to. I can spend the amount I have exchanged with that regural bank card (even because it's contactless and I like PayPass very much), without extra costs for another card. Why then I need this kind of debit card?

I don't want to do marketing for your competitor, but I have another kind of BTC debit card that is attached to my wallet directly, so every time I do a transaction, the system uses the current exchange rate. But the main reason was for me choosing the other card was that I don't need to bother with topping up the card, as long as my wallet has enough funds, I'm OK to buy anything I want. But with your card if I haven't put enough funds on the card (even my wallet has the required amount) I won't be able to buy.

I don't want to talk about fees because both kind of debit cards has fees, so it's not a cheap thing yet if you want to play with these debit cards Smiley but I hope that in the near future these fees will become more affordable.

Please correct me if I have misunderstood anything in connection with your system, I just want to get a clear view about possible ways of paying with BTC debit cards.


newbie
Activity: 57
Merit: 0
November 30, 2015, 03:03:44 PM
Have 1.6 BTC stuck in my account. Cannot load the card, cannot withdraw btc back to my wallet, no response from support. WTF?

how long did you have to wait? still not addressed?
We try to address issues as fast as we can, but of course, there are times when people are overloaded and cannot respond in real time; either way, cannot identify you here, so, cannot speed it up by posting on the forum..

Sent you multiple emails, but but can't see any progress. When I try to load the card, I get the following:
https://i.imgur.com/z52wXsZ.png
When I try to withdraw bitcoins back to my wallet, I get the following:
http://postimg.org/image/czgjn4j4t
Or this:
http://postimg.org/image/3kyujd971/
Or this:
https://i.imgur.com/J2BB3gD.png

My username is mantaselprj at-sign gmail.com
hero member
Activity: 938
Merit: 500
November 30, 2015, 01:34:57 PM
Can I receive fiat payments to the e-coin card?

in theory, yes, and a lot of card holders do that in addition to (or just that), but this is not done via the service we provide, so, cannot really provide much help there - you can do so at your own judgement and risk
hero member
Activity: 938
Merit: 500
November 30, 2015, 01:33:36 PM
Which exchange rate e-coin.io follows for btc to usd/eur conversion ? Is the exchange rate publicly available anywhere on e-coin.io website ?

it is not a rate from any one particular exchange, and it is available in your account page
hero member
Activity: 938
Merit: 500
November 30, 2015, 01:32:13 PM
My card paid 1$ for the maintenance fee, is this will happen every month?

every month when you use the card. in the moths where no transactions are made, there is no fee (no sms notifications)

My Card still take a fee for maintenance even though I didn't do any transactions???

You need to contact your card's customer support if they are still taking a maintenance fee away from you and they shouldn't have to when you are not using your card!

I've contacted the customer support about this problem, and he replied like this
Quote
It is monthly SMS notification fee
All information on the card limits, fees and delivery options is available here:
https://www.e-coin.io/bitcoin-debit-card-fees-and-limits
And when I check the link, it says that SMS notification fee isn't optional. Which means that this card would always take a $1 maintenance fee every month, even if you're not doing a transaction.

you should not be charged for months where you don't have any transactions (loading or spending). Are you sure you were charged for any month/s where there was NO card activity at all?
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