Topic: Bitcoin debit card - page 85. (Read 293901 times)

I think XAPO were offering debit cards but they have so much fees when comes to transactions.

Just logged in to e-coin. No problem here.

Yes, you cant log in to e-coin. Same thing.

http://prntscr.com/a7f0uj

any one have this error:

Cannot contact reCAPTCHA. Check your connection and try again.

Giblartar or UK

Where are the cards dispatched from?

the list don't have my country. I use xapo debit card which support whole world and also works on any ATM Machine.

Done!

Thanks, that's good nes. I was interested only in fiat chargeback, not BTC so your answer was helpful.

Once BTC converted to FIAT (loaded to the card), the regular rules of chargeback are applied. So, to make chargeback for transaction made from the card is possible.

Situation is more complicated, if you paid with BTC (made BTC transfer) directly. I am actually not sure at all what is procedure in that case.
I guess, you need to contact the merchant and request them to refund you the money, because yes - technically, there is no way to recall BTC transaction.

Yes, surely you can. Email support team and we will send you dispute form to fill in for the bank. The only thing is - most merchants have gap of 45-90 days to response for dispute, and our bank let them have all this time. So, the money might be refunded in 2-3 months only (though it is pretty unpredictable - sometimes few weeks, sometimes 2 months).

Of course you can do a chargeback, that has nothing to do with btc. You can always dispute a mastercard/visa transaction with the issuing bank.

I doubt that is possible because you're using BTC to fund the card, which is irreversible by nature.

Hello, I'd like to know if it's possible to do a chargeback with this card (if I'd ever need to do that). Please let me know more about this.

First post here so hope it helps! 
I have tried and still trying whats fits me best in this jungle of debit cards. For now im trying two cards that i had shipped at same time.

Advcash:
They seems good from the start and uploading verification docs was easy and 2Hrs later i stod as "Verified". I then tried to load my plastic card but it didnt work.. Apperently i onlyg got verified on their website and not at the bank so i only have the unverified limits.
Asked how long it can take for the bank to verify and was told around 3days but up to a week because high pressure so i waited, waited some more and after 1,5 weeks i asked again with the respons that one more inqury had been sent to the bank and told to wait 2-3 working days. I´ll waited 4 days and asked again but only same awnser back "one more inqury had been sent to the bank and told to wait 2-3 working days". After waiting 1 more week i asked if they can do something more to get me some info on how long waitingtime or at the best, solve the problem but i was told "Unfortunately, sometimes our card vendor experiences some delay in processing such requests."  NO SHIT? Is it gonna take one more month? A year? Customer support can do much better in my opinion and feels worthless to me and to get me verified.

It has now gone almost 2 month or over 30 WORKING days and still not verified even if advcash site says so from early beginning. Im not counting with good service and help to fix it but if they prove me wrong its ok with me
So, i do NOT recommend advcash.com at all, weak service and deadly slow

E-coin
Pretty fast to arrive with card and verificaction went smooth. It took some time to get verified but i had trust because it was around X-mas so every company are not as fast as usual so waited about 1,5 weeks then i was verified on site and bank so all limits was raised as advertised. I have had some minor issues and 1 or 2 noob questions and i did get good help with issues and finding it (I was the issue ) Even on my noob questions i did get good but not great awnsers that i was satisfied with.
ATM:s in my country have much lower limits /each day for this type of cards than the card itself and that gets annoying but up to that limit it have worked good so far, online payment tried 1 time and worked also.
Haven´t used it so much yet so i do not want to recommend anything yet but so far i like E-coin and responses from customer support so im gonna use it more and hope it works smoothly in future too.

Thank you for the path! I'll show this to our managers and ask to remove it, or redirect to our main Fees and Limits page.

@ Wirex this is a link to a pdf on your site > https://www.e-coin.io/assets/helpcenter/cardlimits.pdf

and this pic is how you get to it



Thanks for clarifying the limits.

Hi All,

We temporary reduced card load limits for our EUR and USD cards. GBP has finished again.

Some crazy amount of loads is made this days, and we are running our of FIAT incredibly fast, and the bank is off to the weekend now - so the limits are set to get all of you possibility to load the card at least with something.

I apologize for the inconvenience. This is temporary.

Hello,

Yes, we know what the limits are: https://gyazo.com/1618fd56ecbe6462a91e530e76b6138d
The limits in your account are the correct ones.

On our main Fees and Limits page the information is a bit outdated (it is somehow hard-coded and not so easy to change as far as I remember). We will fix this soon.
The PDF file. To be honest this is the first time I see it, and never knew about its existence. Could you please advise the path to it?

As for KYC levels. Our bank has KYC 1 (unverified card) and KYC 2 (verified card). KYC 3 does not exist.
We asked the bank about possibility to have KYC 3 for higher ATM withdrawals, however they do not have it and not going to add new level at this time.

We also have special manual process for higher sums load to the card (as stated on our main Fees and Limits page - up to 20k per day), so if you are interested, just send an email to support@ - we would provide procedure details.

Hello,
I am sorry this had happened. Would you mind to PM me your email address?
I have a guess what could be the issue, however cannot tell for sure unless I see your account details.