I just tried to make a withdraw and got an "internal error" after entering my google code and now my balance is 0.0 BTC
My user name was 456
Topic: ★★★ Bitcoin Video Casino ★★★ - ||| Over 500 BTC in Progressive Jackpots! ||| - page 22. (Read 143640 times)
February 07, 2018, 02:34:44 AM
February 06, 2018, 05:58:20 PM
Hey, Im actually having the same problem, Im not sure if you received my email..... hopefully you did....
Any update on this??
Thanks for getting back to me. Glad to see a site with actual support. I've been a long time player of bitcoinvideocasino and now venturing into the ZEC side of things. Glad this is a site i can trust for several years now!
Hi folks,
This was resolved on Feb 2nd but just wanted to chime in here on-thread and let you know that our node stopped due to a Zcash blockchain upgrade and we had to upgrade it. This was completed at approximately 16:00 (UTC) and any outstanding deposits were then credited to accounts.
Apologies for any inconvenience caused, thank you kindly for your patience and thanks for playing with us at our ZEC casino! Don't forget that you can also earn ZEC (up to 25% of house edge on all bets made by referring players to the casino) using our Referral Program!
Cheers!
February 02, 2018, 02:52:36 AM
Hi jeremyfought,
Support have responded to your email, and we'll get the missing deposit resolved as soon as possible. Very sorry for the delay and inconvenience caused as a result.
Cheers!
Any update on this??
February 02, 2018, 12:46:36 AM
Hey, I'm having an issue with a deposit to zecvideocasino not showing in my current balance.
Account key: [removed]
don't worry I have a password and 2fa setup
I've emailed the support address as well.
Thank you. Have a nice day
Account key: [removed]
don't worry I have a password and 2fa setup
I've emailed the support address as well.
Thank you. Have a nice day
Hi jeremyfought,
Support have responded to your email, and we'll get the missing deposit resolved as soon as possible. Very sorry for the delay and inconvenience caused as a result.
Cheers!
Hey, Im actually having the same problem, Im not sure if you received my email..... hopefully you did....
February 01, 2018, 09:03:18 PM
Thanks for getting back to me. Glad to see a site with actual support. I've been a long time player of bitcoinvideocasino and now venturing into the ZEC side of things. Glad this is a site i can trust for several years now!
February 01, 2018, 08:40:24 PM
Hey, I'm having an issue with a deposit to zecvideocasino not showing in my current balance.
Account key: [removed]
don't worry I have a password and 2fa setup
I've emailed the support address as well.
Thank you. Have a nice day
Account key: [removed]
don't worry I have a password and 2fa setup
I've emailed the support address as well.
Thank you. Have a nice day
Hi jeremyfought,
Support have responded to your email, and we'll get the missing deposit resolved as soon as possible. Very sorry for the delay and inconvenience caused as a result.
Cheers!
February 01, 2018, 07:55:07 PM
Hey, I'm having an issue with a deposit to zecvideocasino not showing in my current balance.
Account key: cc3587e7ba210e5119e4c677ad3e83a4
don't worry I have a password and 2fa setup
I've emailed the support address as well.
Thank you. Have a nice day
Account key: cc3587e7ba210e5119e4c677ad3e83a4
don't worry I have a password and 2fa setup
I've emailed the support address as well.
Thank you. Have a nice day
January 31, 2018, 11:53:44 PM
Hi I made 2 deposits from two separate places close to the same time.
Only one was added to my in game balance please help thanks.
Missing deposit 0.00837023 BTC: [removed]
deposit address on site: [removed]
Only one was added to my in game balance please help thanks.
Missing deposit 0.00837023 BTC: [removed]
deposit address on site: [removed]
Hi Temptaz,
I can see the second deposit is currently pending in your account.
The vast majority of deposits to Bitcoin Video Casino are credited instantly, however sometimes our system requires one confirmation for transactions that are marked as high risk for double spends. At times when the Bitcoin network is running slow or is somewhat congested, this can unfortunately take some time. The double spend risk is nothing you need to be concerned about yourself, it's just a technical issue with how some Bitcoin transactions are sent.
You can usually get around this by ensuring that an appropriate fee is added to the transaction prior to sending (this is very important) and also checking that there are no unconfirmed transactions involving the BTC you're sending to your Bitcoin Video Casino deposit address. An excellent resource for determining the appropriate transaction fee at any given time is https://bitcoinfees.earn.com and in instances where a delay occurs, once your deposit has one confirmation it will be credited to your account.
Please note that you should never reveal your account's deposit address publicly here on the forum or anywhere else, as others may try to use your account deposit address as a piece of identifying information to gain access to your account.
General advice to all users: If you have not done so already, please ensure that you immediately add a password and two-factor authentication to your account in order to prevent anyone else from gaining access to it.
Cheers!
January 24, 2018, 04:59:30 PM
Thanks for the kind words!
Email is generally the best way to get a hold of us, but we do try to monitor this thread too.
Tom is working on some other projects at the moment, but the rest of us are here to help at any time.
Email is generally the best way to get a hold of us, but we do try to monitor this thread too.
Tom is working on some other projects at the moment, but the rest of us are here to help at any time.
January 24, 2018, 08:10:34 AM
Sorry.
There isn't any good excuse that it took a week to get this taken care of.
One of our team members who was responsible for this is dealing with some personal issues and dropped the ball on this.
The rest of our small team will work to make sure a delay like this doesn't happen again in the future.
We are one of the oldest and most trusted Bitcoin casinos in the world. We value all of our players and want them to feel valued too.
There isn't any good excuse that it took a week to get this taken care of.
One of our team members who was responsible for this is dealing with some personal issues and dropped the ball on this.
The rest of our small team will work to make sure a delay like this doesn't happen again in the future.
We are one of the oldest and most trusted Bitcoin casinos in the world. We value all of our players and want them to feel valued too.
Good to hear that, probably you need to hire more members to manage your site especially for the deposit and withdrawal. So there will be someone to replace the position and job when the other one is getting personal issue or other issue that makes him unable to process something urgent on your site. Good thing is that the affected player could accept the situation wisely, appreciate him as well because he was able to wait patiently for his money.
January 24, 2018, 02:42:12 AM
Sorry.
There isn't any good excuse that it took a week to get this taken care of.
One of our team members who was responsible for this is dealing with some personal issues and dropped the ball on this.
The rest of our small team will work to make sure a delay like this doesn't happen again in the future.
We are one of the oldest and most trusted Bitcoin casinos in the world. We value all of our players and want them to feel valued too.
There isn't any good excuse that it took a week to get this taken care of.
One of our team members who was responsible for this is dealing with some personal issues and dropped the ball on this.
The rest of our small team will work to make sure a delay like this doesn't happen again in the future.
We are one of the oldest and most trusted Bitcoin casinos in the world. We value all of our players and want them to feel valued too.
Good to hear that, probably you need to hire more members to manage your site especially for the deposit and withdrawal. So there will be someone to replace the position and job when the other one is getting personal issue or other issue that makes him unable to process something urgent on your site. Good thing is that the affected player could accept the situation wisely, appreciate him as well because he was able to wait patiently for his money.
January 23, 2018, 05:07:46 PM
Sorry.
There isn't any good excuse that it took a week to get this taken care of.
One of our team members who was responsible for this is dealing with some personal issues and dropped the ball on this.
The rest of our small team will work to make sure a delay like this doesn't happen again in the future.
We are one of the oldest and most trusted Bitcoin casinos in the world. We value all of our players and want them to feel valued too.
There isn't any good excuse that it took a week to get this taken care of.
One of our team members who was responsible for this is dealing with some personal issues and dropped the ball on this.
The rest of our small team will work to make sure a delay like this doesn't happen again in the future.
We are one of the oldest and most trusted Bitcoin casinos in the world. We value all of our players and want them to feel valued too.
January 20, 2018, 12:46:25 AM
The deposit addy to that account is 1C15UnGcGxVacxLuibcLQzVv7NGMkY1XEj and i lost .002 bitcoin. Really upset about this.
We just credited your account for the extra 0.002 BTC.We also hope to launch our Bitcoin Cash version next week!
So he needs to wait for around a week to get his deposit being credited to his account? What was happening actually if you do not mind to inform it publicly here? But I'm appreciating the bonus you give for the inconvenience, I hope it wont happen again in in the future as it may give really bad effects for your reputation.
January 19, 2018, 11:53:02 PM
The deposit addy to that account is 1C15UnGcGxVacxLuibcLQzVv7NGMkY1XEj and i lost .002 bitcoin. Really upset about this.
We just credited your account for the extra 0.002 BTC.We also hope to launch our Bitcoin Cash version next week!
Thank you so much!!!
January 19, 2018, 10:53:36 AM
The deposit addy to that account is 1C15UnGcGxVacxLuibcLQzVv7NGMkY1XEj and i lost .002 bitcoin. Really upset about this.
We just credited your account for the extra 0.002 BTC.We also hope to launch our Bitcoin Cash version next week!
January 10, 2018, 07:00:08 PM
I was waiting on a deposit and was playing with the play money but instead of first informing me my deposit confirmed and switching to my balance, it let me play two bets before the popup came up about my deposit being confirmed. I have sent and email to admin, Please return those btc and fix how thats notified.
The deposit addy to that account is 1C15UnGcGxVacxLuibcLQzVv7NGMkY1XEj and i lost .002 bitcoin. Really upset about this.
The deposit addy to that account is 1C15UnGcGxVacxLuibcLQzVv7NGMkY1XEj and i lost .002 bitcoin. Really upset about this.
December 29, 2017, 05:49:44 AM
It sounds like a fun project.
I wish you success.
I wish you success.
December 29, 2017, 04:04:37 AM
Don't worry everyone, http://www.bitcoincashvideocasino.com/ is nearly ready.
We will report back soon.
We will report back soon.
Domain name is too long
Also, I think that a lot of trafic is generated through links (for example on here), so the length shouldn't matter.
I'm just gonna throw my 2 cents in.... I guess geared towards the "regular" players, I was a long time player on the BTC site, (won quite a few jackpots, etc) The dash site I'm number 4, the zcash site, I'm number 2, so I've played my share on these sites....
I havent played on the site the past 2 days, (its a kind of a long explanation/story) so I don't want anyone to think this is an angry post after a bitter loss.... In fact the last time I did play on the Dash site i think? I cashed out a small win, But here is my advice, take it for what it is:
- I'd be INCREDIBLY careful if you decide to play here.....
-Trust me I understand if you are used to the site, etc... but take that advice from someone who has been playing there for many years, What I saw happen on the Zcash site yesterday, was so amazing, so blatant, that I wouldnt trust depositing someone elses money into the site. hahahahahah
I doubt anyone will take that advice, which is kind of a shame, but it's in YOUR best interest......
Well hopefully that deters one person, ...
Good luck all
December 05, 2017, 07:48:07 AM
Thank you for this thread here, I like poker and I like casinos which accept Bitcoin I mostly gamble at https://luckybity.com these days and would like to recommend it to you too. I think you will like how it works and win lots of money there. Good luck with it, guys! But be careful 
I mostly gamble at https://luckybity.com these days and would like to recommend it to you too. I think you will like how it works and win lots of money there. Good luck with it, guys! But be careful December 04, 2017, 04:14:00 PM
Roger, I sent you an emal, my deposit from yesterday morning still never showed up.... Its not a huge deposit, but can you please respond when you can.
Thanks
John
Thanks
John
Roger, I appreciate the email you sent, but i gotta be honest, its not been over 4 days, and i cant seem to get in touch with anyone.... which i know is very unusual.....
Is everything ok, bc this is VERY out of character.....
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