Topic: Bitcoinica - Advanced Bitcoin Trading Platform - page 4. (Read 51103 times)

this is what my account looks like, it's been impossible to sell it to zero as it's gone completely haywire, I've just taken out all the funds that I could, still leaves $175.44 trapped in maintenance when I have a -1 billion position apparently due to Bitcoinica's code not being able to do maths, can't press liquidate either because the Account setting button field is on top of it - haven't bothered to contact support because there never is any response



edit: or as it's refusing to let go of maintenance on a closed out position then it's keeping back twice that locked in $351.70 - open request to Zhou to release this today & explain what's going on

This makes more sense in regards to your post in the speculation forum, as you merely said liquidated shorts, not shorts liquidated below 4.5.

Actually, I wouldn't have been liquidated at all had I not had stops set up, and would have most of my money at this point. It's almost like you're telling me I shouldn't take measures to manage my risk because huge slippage should be expected. I got liquidated because I had buy orders set up for after my short had been covered, which then executed and then were liquidated pretty much immediately afterward because suddenly my order that would have maybe been 2:1 turned into leverage perhaps 10:1, and then with the spread and slippage, put me into a liquidation position.

I would say a loss of 96% is genuinely suffering when I "should have" lost ~35%, or even 75% if my second buy order to set up a long position hadn't executed and there had only been the problem of slippage. Implement stop limits and then people won't have legitimate complaints about slippage. I don't want, nor expect, reimbursement for my full position, or what could have been my profit had my short been covered in a reasonable manner and my long instated where I wished. All I want is the 61% percent of my loss that shouldn't have been, and stop-limits. I will never put more money in Bitcoinica until I see stop-limits, I really don't see what is preventing you from doing that.

These losses I'm calculating are assuming a 10 cent slippage by the way.

Edit: It also tried to execute a sell I had set up at 4.74, but luckily (or not, at least I would have gotten compensation for that), the slippage and long position buy meant I didn't have enough margin to do it.

Currently we don't impose any restrictions other than approval of large withdrawals. There're no hard limits in place.

We will review all the documents once we finalize our terms of service and other policies.

question: how long does it take to get your account verified? I did start the verification a good week ago, the process page still tells me it's pending, and I didnt get any notification by mail. Also: What are the limits for (un)verified accounts?

Zhoutong, ok. The 160$ are back.
Please restore my position as offered w/ 200 BTC Leverage 5. I bought somewhere between 4.70 and 4.80. I can't see the excat buy price on the history page.

I found the following IP logged in for me from France somewhere according to google which was not me since I am in the US someone hacked the account.  fr.eu | 176.31.114.54 
This was logged in at the time of the transactions in question.

I did not log into my account today.  I received an email stating my withdrawal is complete.  When I never logged in so I went to check my account and all funds had been withdrawn.  I sent this issue to the support dept. a couple of hours ago when I received the emails.  The transactions appear as they do for the others listed here.

All I saw about your account is that you liquidated your own position and withdrew everything. Why you say that we are stealing from you?

Well it appears I joined the boat today.  No understanding why.  The price has not moved in several days so I am not understanding why my positions sold off and liquidated.  The funny thing is I had more of my own bitcoins deposited in there than I actually purchased so to have a balance of $0 is quite impossible.  I guess this is how you recoup money that was stolen from you weeks before.  You promised to take care of everything when that happened because you had a very profitable year.  I see where the profits came from stealing from all the little people.