Zhoutong, please give more details!
Please explain why you are offering ZERO SPREADS for the bad ticks to all customers instead of giving a full refund to those who suffered most?
Thats smells like the beginning of the end. No refunds. Zero spreads. More customers for you. More profit when close bitcoinica down and run away with all our money. That is quite easy to anticipate.
Biconica will soon be the next Bitcoin7!! It's a shame.
Take out your money, people or you will loose it all.
We have refunded everyone who genuinely suffered. (They are the people who were forced to sell below $4.5. That's our fault.)
We don't give refunds to people who were forced to buy at high prices, because they should be liquidated anyway. (Even if we re-enable their positions, they will still be liquidated immediately.)
There're some people out there who got confused.
This makes more sense in regards to your post in the speculation forum, as you merely said liquidated shorts, not shorts liquidated below 4.5.
Actually, I wouldn't have been liquidated at all had I not had stops set up, and would have most of my money at this point. It's almost like you're telling me I shouldn't take measures to manage my risk because huge slippage should be expected. I got liquidated because I had buy orders set up for after my short had been covered, which then executed and then were liquidated pretty much immediately afterward because suddenly my order that would have maybe been 2:1 turned into leverage perhaps 10:1, and then with the spread and slippage, put me into a liquidation position.
I would say a loss of 96% is genuinely suffering when I "should have" lost ~35%, or even 75% if my second buy order to set up a long position hadn't executed and there had only been the problem of slippage. Implement stop limits and then people won't have legitimate complaints about slippage. I don't want, nor expect, reimbursement for my full position, or what could have been my profit had my short been covered in a reasonable manner and my long instated where I wished. All I want is the 61% percent of my loss that shouldn't have been, and stop-limits. I will never put more money in Bitcoinica until I see stop-limits, I really don't see what is preventing you from doing that.
These losses I'm calculating are assuming a 10 cent slippage by the way.
Edit: It also tried to execute a sell I had set up at 4.74, but luckily (or not, at least I would have gotten compensation for that), the slippage and long position buy meant I didn't have enough margin to do it.
