I am in a situation, that require BitLucy representative attention. I will start from the beginning.
I have participated in BitLucy signature campaign, earned some dollars, placed some bets, won and lost. I must say that I have won more than lost. When signature campaign got paused, I have posted my BTC address here and signature campaign rewarded amount got transferred there. But, I had some funds on a balance, that I've got from betting. Today this amount was taken away with a comment "Because of bonus abuses, we have to re-do bonuses".
I have never received any bonus. BitLucy gave me 10.54$ on 05/06/22 9:04 AM and instantly took it away. I have risked my signature campaign rewards, spend time and earned, and BitLucy took it away. This is ridiculous. I just got robbed.
Have you contacted Royse777 directly Via PM? because he is directly in contact of the team and if not mistaken he is also part of it .
so Instead of asking here better to go directly in their Inbox so you will receive faster answer and best result as the Site of Bitlucy is experiencing so much abused and we cannot blame them from having this tight security now.