Topic: Bitmain looks like they're releasing a 15GH/s DASH miner called the AntMiner D3 - page 236. (Read 299754 times)

The Email should look like this
BITMAIN Order Paid



Order ID: 0012______01537

Date: 2017-08-19 13:26:49

Total: 94.23213143 LTC

Payment method: LTC Payment

Order Details



Product Name   Price

Antminer D3 × 2

Shipping :24-30 Nov   2900 USD ( 2900 LTC )

APW3++, November Batch × 10

For one S9 or one L3+ or one D3   1050 USD ( 1050 LTC )

Coupon

Discount:   0LTC

Shipping

DHL   466.66USD

Order Total:   94.23213143 LTC

MY ACCOUNT ADDRESS.

That's a fantastic idea, thanks.

I've also started reaching out to media outlets to get them to cover some of this.  I doubt they really care about one or two botched orders, but what I've experienced and seen others experience lately says it's way past 'one or two'... so who knows, that might get some traction.

submit a formal complain the government:
http://www.315.gov.cn/

They will get fked if there are enough reports and complains...
of course, you need to be able to read Chinese...but google translate would help

Every time I placed an order with Bitmain, I got an immediate email confirmation from [email protected] with subject line BITMAIN Order Details. The body of the email says:

"Your order may expire if Bitmain does not receive payment within one hour. If your payment is submitted on time but receipt is delayed, we will confirm the payment and then update the order to "Valid""

I never used wire payments though. Can others on this forum confirm whether or not wire orders also get immediate email confirmations with " BITMAIN Order Details" subject line? These emails are sent as soon as order is placed, whether paid or not.

Sorry, my legs are not long enough to kick Wu in the shins. I am on the other side of the ocean. Plus, I have no reason to kick him.

I searched my inbox, the spam folder, and the deleted folder.  And I remember, at the time, "why didn't I receive an email".  Never happened.  They have my proper email on file.  From what I can tell, they send that email when your payment is confirmed, and my payment has never been confirmed.

And my wire transfer did have my order ID in the memo field, and nothing else.  I was extremely clear about this to the bank staff that filed it for me, and I have a copy of their paper work (which I provided to Bitmain) that proves it.  If their brittle, error prone order process got a wire crossed somewhere along the line, that's on them.  Their attempts to paint the situation as user error are just par for the course with how they treat their customers.  The reason they use such a ridiculous payment process is because it is not reversible.  That alone should be a very strong indicator to anyone trying to figure out if they're a scam.

The specific product you ordered from Bitmain is completely irrelevant.  Should I have said 'miner' and not S9?  Probably, but S9's are on my mind for obvious reasons.  Jumping on that as some reason to disregard what I'm saying is disingenuous to the extreme, like criticizing spelling when you don't like the content of someones statement.  Get over it.

Go kick Wu in the shins for me and tell him to send me my order. 

Oh man, greyworld, your reply is telling why so many things go wrong in your life. You see conspiracy everywhere by making unwarranted conjectures. Later you refer them as facts. I just tried to be a good Samaritan, and you already accused me three times of lying and being a bitmain shill. Reread my post, I never said I ordered S9s. My last order for D3 still shows as 'Paying". You came up with the idea I ordered S9 and then proceeded with your accusations based on your own wrong conjecture. The world is not against you, man. I see many people trying to help you here.

I realize how frustrating it is not to have your order confirmed for 45 days. But you still have 3 weeks to sort it out. Are you using gmail? If so, then just place "BITMAIN Order Details" in the search box. You should have an email with order placement confirmation. If you use some other email service, it should have search option too. Unless you deleted it or provided wrong email in your bitmain account, you should have email confirming your order.

The ship date for your product is Sep 10 or later. Bitmain has three more weeks to resolve the issue. It does appear that when you wired them $$$, you did not include your order number. That would delay crediting your account considerably.

Despite how it appears on this thread, I think I've been very patient and understanding with Bitmain.  A month went by and I just kept telling myself 'well, they're swamped.  Obviously demand skyrocketed and they're backed up'.

But I have run out of patience and understanding.  They can either ship me the product I paid for from the batch I ordered from or I will lay out the facts of my experience to anyone that will listen.

And fyi, everything I am saying is true.

Make sure you get one of adequate thickness.  If it warms up after a while of usage, get a heavier cord.  The shorter, the better.

I hope you get everything resolved - I would also be upset if everything you say is true.

I do, I very much dislike being this negative.  I just want the product I paid for.


And I simply seek to 'educate' you about emerging trends in Bitmain's customer satisfaction rates.  (Spoiler: they are terrible).

What 'actually happens' for 'most' of Bitmain's customers (according to you) is of absolutely no consequence to me.  I should lay down and get robbed because supposedly, most people don't?!  Ridiculous.

Like I said, go read their support forum.  A lot of people looking through that same lens these days.

And yes, BTC is a scam.  It's a scam within a scam wrapped up in more scams.  It's the tur-duc-ken of scams.  You don't even know who came up with it.  Satoshi = 'Source of middle intelligence'?  Sounds like CIA to me.  Everything they do is a scam.  ...but that's wildly OT.

As I said, I don't doubt that there was a time that Bitmain was reputable.  Apparently, it worked out for you.  Good for you.  That doesn't do me any benefit though. 

And your statement lost all credibility when you said 'No scams' and 'No dirty deeds'.  Antbleed?!?  BCC?!?  Not to mention the numerous conversations I've had with people who have been burned, hard, by Bitmain.  Obviously there are some scams, some dirty deeds.  Your denial of that just makes your 'no conspirac{ies}' statement look false too.

I'm not trying to blackmail them, I'm trying to give them an easy way to resolve this.  And I agree, it's probably futile, obviously they don't care.  I can yell from the highest mountain top what a bunch of crooks they are, and walk people through a step by step of exactly how they will get robbed and those same people will line up to throw their money down the Bitmain hole-of-no-return anyways.

But thank you for your suggestions, they have been noted.

My order is supposed to ship in less than a month.  I ordered from the Sept 10th - Sept 21st batch.

It doesn't look like they even sell S9's anymore.  Gone from the products page.  No new batches sold for a month or more.

And your statement about following me from the bitmain site over to this site doesn't hold water.  You could have simply responded on that site, obviously I'm watching it.  Also it seems unlikely that someone who bought four batches of S9's would just now be registering on this forum.  And you use the term 'we will help you sort this out'.  Who's "we"?

When I paid, I covered all wire transfer fees, it cost an additional $50.  Even if Bitmain found that I still had to pay them some additional, I was and am prepared to cover a few bucks extra via BTC, but that has not been discussed and the details I posted indicate that the amount they received was what they told me I owed.

Bitmain never sent me an order confirmation email.  My order does show up in their website's list of unpaid orders though, my screenshot shows this.  What information do you need from the email I was supposed to receive?

How do you suggest resolving this?  I am beyond furious about this (obviously).

If you try to blackmail a monopoly company, you wont be success. We call it monopoly because they have the power to control the market and all your negative post and complain wont do big effect to them.

You also saw that D3 selling like peanut even some people post that how LOW the profit will fall and how long will ROI can be obtain

Its better to put your effort to find the problem why your order still stuck than yelling everywhere, that imho that wont work much.

You have to buy your own power cord. Because they ship to locations all over the world and many have different electrical codes and specs. They are cheap and easy to find.

Bitcoin a scam?? I give up. You're hopelessly jaded and very uneducated in this protocol. You're spewing lies, speculation and conjecture without basis. I have purchased several products from Bitmain and you are wrongly accusing them. They are a very good company that cares about their customers. They just happen to have the good fortune to be buried with demand and the growing pains are very challenging. I am very thankful for Bitmain. They are head and shoulders above any alternative. What you're experiencing is just the difficulty they are having with their rapid growth. NO conspiracy's, NO scams, No dirty deeds. Just your polluted lens of life. Get help. You're very dysfunctional.

Sorry....off topic here of late.........but I'm in the US, and wondering does the PSU's come with a plug for 110 or 220, or do you have to specify?

Heh, you're free to say all the bad things you want about Bitmain. If you honestly had a bad experience, then it is your duty and right to say so. I've just had such a different experience than you and therefore find myself defending them. Financially, it would actually benefit me for people to believe Bitmain doesn't deliver since I happen to be a seller on Amazon. Many of our customers don't trust Bitmain and would prefer to purchase from someone else who is taking the risk with shipping from a far away company that is relatively unreachable. I have no desire for you to remove your posts - I simply seek to educate you in regards to what actually happens for most of Bitmain's customers.

Ps, they just sold out of the D3 again.

I wonder what we need DASH to hit to offset keeping these machines with that HUGE 18k Volume hits end of November

I expected you would accuse me being a bitmain shill based on your overall very negative outlook on bitmain and the world: I noticed your user id is "grey world", not much sunshine in the world that is grey. I am not a bitmain employer. The reason I took a time to register and respond to you is because when I went to the bitmain site, your posts there struck me: You said this purchase was your last effort to take your life out of gutter, and you do not want to be a burden to your family. I feel for you.

I ordered from bitmain four times this year. The first three times, bitmain sent email confirmations within minutes of my order being paid with "BITMAIN Order Paid" as the title. But the forth time, I paid my order is still listed as "Paying" and it has been so for several days. The reason might be that the exchange I sent payment from charges fees, and if the amount Bitmain receives is not the same as the amount in the order, they have to go manually about matching it and it takes many days.
Looks like you wired dollars to them. Is there a chance that some intermediary bank took fees? If so, bitmain might want you to pay the difference before they ship.

I have no reason to worry they will scam me. My last purchase is for D3 November batch, so there is plenty of time to change my order to PAID. You said you purchased S9. What batch is it? When is it supposed to be shipped? If in September or later, you have plenty of time. Can you post the email from '[email protected]" that has "BITMAIN Order Detail" in the title?
You should have received it immediately you placed the order and before you paid it.

The info you posted shows that Bitmain replied on Aug 7 confirming the payment. So it has been less than 2 weeks. Why panic? Yes, they said they will confirm within 7 days. But considering all the hell with their D3 lanch, they might credit your account in a month.