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Topic: Bitmain's Released Antminer S9, World's First 16nm Miner Ready to Order - page 188. (Read 531173 times)

legendary
Activity: 4256
Merit: 8551
'The right to privacy matters'
I got a quick response this time, 30 day warranty on the hash board so I am shipping back today. We shall see how long it takes to get it back.

I also have an R4 that only hashes on one board and not sure if I should send it to Hong Kong or Denver for repair.

I am currently at 19% failure rate on s9

Yeah  I am 1/7  that is 14.2%


in reality 3 of 21 boards 1 of 7 controllers

or 4 or 28 parts

or 1 of 7

which is 14.2%
hero member
Activity: 723
Merit: 519
I got a quick response this time, 30 day warranty on the hash board so I am shipping back today. We shall see how long it takes to get it back.

I also have an R4 that only hashes on one board and not sure if I should send it to Hong Kong or Denver for repair.

I am currently at 19% failure rate on s9
newbie
Activity: 38
Merit: 0
They should still have a 90 day warranty, but call and verify.

I'm pretty sure they and Bitmain in China sell "refurbished" as new a very large amount of the time. One of my "brand new" S9's looks like it was an older refurb too. Interestingly enough it's the one that failed.

It's a cool business plan, sell stuff that frequently breaks due to bad design and/or software, get paid to repair it, then sell the same "repaired" thing to another customer at full price. Repeat and profit at the frustration of your clients.

The 10-15% failure rate is insanely high for any modern technology company, if there was genuine competition that might change, but why should they bother spending on R&D to make things better when they're the only game in town?

Can't blame them, business is business, and they play it well.
hero member
Activity: 723
Merit: 519
I received my repaired S9 hash board today, installed, powered up, and now one of the other hash boards (which I purchased from BitmainWarranty) is not working.

Anyone know if this board has a warranty if I purchased it from BitmainWarranty? It appeared to be used when I got it too

I sent an email to BitmainWarranty but I'm sure it will take them days to respond as usual.

hero member
Activity: 2534
Merit: 623
Tip to Bitmain re: Auto-tune.
How about giving us say 3 modes to run in? Say Standard for 'normal' operation, and 2 'Eco-Modes'. One to underclock with fast fans to handle high ambient temps and the 2nd to underclock with slow fans for low noise. All auto-tune has to do is use different criteria when it runs to find what works.

Should be simple for them to implement and would end most of the bitching about us being locked out of the settings.

How about just an option that autos the fans according to the temps but still give us the full range of freqs. At least then people can turn it up or down to suit electricity/ambient temp requirements and the fans work as little as necessary to avoid any excess noise.

But also Just an update to BMminer v2 would be nice as Biffa has said.
legendary
Activity: 3234
Merit: 1220
Tip for all. I don't do this but if you run an S9 at home, and like to control the fans, my opinion is don't upgrade the firmware.

Bitmain should just update the bminer software to 2.0 in the firmware for those models and release it without the autotune.

And for those who like to ridicule people running miners at home, don't bother. Everyone is a grown up here and can make their own decisions about stuff.
legendary
Activity: 3822
Merit: 2703
Evil beware: We have waffles!
Tip to Bitmain re: Auto-tune.
How about giving us say 3 modes to run in? Say Standard for 'normal' operation, and 2 'Eco-Modes'. One to underclock with fast fans to handle high ambient temps and the 2nd to underclock with slow fans for low noise. All auto-tune has to do is use different criteria when it runs to find what works.

Should be simple for them to implement and would end most of the bitching about us being locked out of the settings.
hero member
Activity: 2534
Merit: 623
I have a B10 11.85Th S9 running original firmware (File System Version Mon Jul 11 18:23:27 CST 2016) could I use the "Generate Archive" button to save a copy of the firmware? Has anyone ever used the Generate Archive button?

Im a bit apprehensive to press it without checking here first seeing as I've got all my BTC tided up in it.

no, it does not do anything, really. It will save the file on the desktop, that's it.
You cannot update it back (rollback from another firmware verssion) from that archive, I tried.
Maybe it could update your pool settings if you changed them, etc.
The archive function has always only backed up the miners settings eg, pool info and such, so you don't have to renter the info if the miner is reset. Why in their Infinite Wisdom BM doesn't also have it backup the firmware -- who knows...

Crap. Was going to try the autotune nonsense to get the BMminer v2 instead of the v1. But cant risk if I cant roll it back as I need the freq set low and the fans minimal. Never mind. Thanks for the info guys. Always a pleasure.
legendary
Activity: 2464
Merit: 1710
Electrical engineer. Mining since 2014.
I'm selling two S9s if some EU guys are interested.
legendary
Activity: 3822
Merit: 2703
Evil beware: We have waffles!
I have a B10 11.85Th S9 running original firmware (File System Version Mon Jul 11 18:23:27 CST 2016) could I use the "Generate Archive" button to save a copy of the firmware? Has anyone ever used the Generate Archive button?

Im a bit apprehensive to press it without checking here first seeing as I've got all my BTC tided up in it.

no, it does not do anything, really. It will save the file on the desktop, that's it.
You cannot update it back (rollback from another firmware verssion) from that archive, I tried.
Maybe it could update your pool settings if you changed them, etc.
The archive function has always only backed up the miners settings eg, pool info and such, so you don't have to renter the info if the miner is reset. Why in their Infinite Wisdom BM doesn't also have it backup the firmware -- who knows...
legendary
Activity: 3892
Merit: 4331
I have a B10 11.85Th S9 running original firmware (File System Version Mon Jul 11 18:23:27 CST 2016) could I use the "Generate Archive" button to save a copy of the firmware? Has anyone ever used the Generate Archive button?

Im a bit apprehensive to press it without checking here first seeing as I've got all my BTC tided up in it.

no, it does not do anything, really. It will save the file on the desktop, that's it.
You cannot update it back (rollback from another firmware verssion) from that archive, I tried.
Maybe it could update your pool settings if you changed them, etc.
hero member
Activity: 2534
Merit: 623
I have a B10 11.85Th S9 running original firmware (File System Version Mon Jul 11 18:23:27 CST 2016) could I use the "Generate Archive" button to save a copy of the firmware? Has anyone ever used the Generate Archive button?

Im a bit apprehensive to press it without checking here first seeing as I've got all my BTC tided up in it.
newbie
Activity: 38
Merit: 0
I tried updating one of my first S9s I think it was 550mhz
I updated first to the new auto tune firmware, but nothing happened even after setting pools and rebooting.
So then I loaded the S9 recovery firmware, and it started working again.
Then try the new autotune firmware, and I'm getting this (I think one board has always been dead, so that is not a surprise)
Is it ever going to start hashing? Been 2 hours.


Code:
check PIC voltage=940 on chain[0]
check PIC voltage=940 on chain[2]
check PIC voltage=940 on chain[3]
set command mode to VIL

singleBoardTest: AsicType = 1387

singleBoardTest: asicNum = 64

singleBoardTest: real AsicNum = 63

--- check asic number
set_baud=0, ought to be 1
The min freq=700
set real timeout 52, need sleep=379392
search freq for 1 times, completed chain = 3, total chain num = 3
disable_pic_dac on chain[0]
disable_pic_dac on chain[2]
disable_pic_dac on chain[3]
restart Miner chance num=2
waiting for send_func to exit of chain[0]
waiting for send_func to exit of chain[1]
waiting for send_func to exit of chain[2]
waiting for send_func to exit of chain[3]
waiting for send_func to exit of chain[4]
waiting for send_func to exit of chain[5]
waiting for send_func to exit of chain[6]
waiting for send_func to exit of chain[7]
waiting for send_func to exit of chain[8]
waiting for send_func to exit of chain[9]
waiting for send_func to exit of chain[10]
waiting for send_func to exit of chain[11]
waiting for send_func to exit of chain[12]
waiting for send_func to exit of chain[13]
waiting for send_func to exit of chain[14]
waiting for send_func to exit of chain[15]
waiting for receive_func to exit!
waiting for pic heart to exit!
Start bmminer ...
This is C5 board.
Check chain[0] PIC fw version=0x02
Check chain[2] PIC fw version=0x02
Check chain[3] PIC fw version=0x02
Chain[J1] will use highest voltage=940 [6] to open core
Chain[J3] will use highest voltage=940 [6] to open core
Chain[J4] will use highest voltage=940 [6] to open core
Chain[J1] orignal chain_voltage=6 value=940
Chain[J3] orignal chain_voltage=6 value=940
Chain[J4] orignal chain_voltage=6 value=940
Chain[J1] has 0 asic
retry Chain[J1] has 0 asic
retry Chain[J1] has 0 asic

it need 10-25 minutes to open, so be patient

Waited 2 hours, so should have came back up.
Re-saved pool settings and did a hard power cycle.
Waited 12 hours, nothing, just keeps looping those values like it's crashing and restarting.


Mine did that too, after a long back and forth with bitmain they determined that my pre autotune model should not have had the autotune firmware installed. After going back to the old firmware two of the three boards don't even try to work anymore. So when they say the firmware is for "all", I wouldn't trust it.

The good news is your PIC software looks intact, so if you can get the pre autotune firmware back in it should *crosses fingers* work again. 0x02 is the "good" version and works in the pre autotune 7/13 + 7/15 firmwares.

Blah blah blah, voided warranty, blah blah blah, malfunction, blah blah blah do at your own risk, will likely cause fires and death and destruction to all you hold dear boilerplate here.
https://shop.bitmain.com/files/download/s9-20160715-550M.tar.gz

Don't use this firmware if your model was ordered after mid September and is an autotune version, as it probably won't work, and will likely cause doom and destruction to your warranty.

The official Bitmain solution was to disconnect the bad board(s) from the controller and it should work. It didn't work for me though. If you can't load the old firmware try running it with just one board at a time to find the bad one.
hero member
Activity: 979
Merit: 510
I tried updating one of my first S9s I think it was 550mhz
I updated first to the new auto tune firmware, but nothing happened even after setting pools and rebooting.
So then I loaded the S9 recovery firmware, and it started working again.
Then try the new autotune firmware, and I'm getting this (I think one board has always been dead, so that is not a surprise)
Is it ever going to start hashing? Been 2 hours.


Code:
check PIC voltage=940 on chain[0]
check PIC voltage=940 on chain[2]
check PIC voltage=940 on chain[3]
set command mode to VIL

singleBoardTest: AsicType = 1387

singleBoardTest: asicNum = 64

singleBoardTest: real AsicNum = 63

--- check asic number
set_baud=0, ought to be 1
The min freq=700
set real timeout 52, need sleep=379392
search freq for 1 times, completed chain = 3, total chain num = 3
disable_pic_dac on chain[0]
disable_pic_dac on chain[2]
disable_pic_dac on chain[3]
restart Miner chance num=2
waiting for send_func to exit of chain[0]
waiting for send_func to exit of chain[1]
waiting for send_func to exit of chain[2]
waiting for send_func to exit of chain[3]
waiting for send_func to exit of chain[4]
waiting for send_func to exit of chain[5]
waiting for send_func to exit of chain[6]
waiting for send_func to exit of chain[7]
waiting for send_func to exit of chain[8]
waiting for send_func to exit of chain[9]
waiting for send_func to exit of chain[10]
waiting for send_func to exit of chain[11]
waiting for send_func to exit of chain[12]
waiting for send_func to exit of chain[13]
waiting for send_func to exit of chain[14]
waiting for send_func to exit of chain[15]
waiting for receive_func to exit!
waiting for pic heart to exit!
Start bmminer ...
This is C5 board.
Check chain[0] PIC fw version=0x02
Check chain[2] PIC fw version=0x02
Check chain[3] PIC fw version=0x02
Chain[J1] will use highest voltage=940 [6] to open core
Chain[J3] will use highest voltage=940 [6] to open core
Chain[J4] will use highest voltage=940 [6] to open core
Chain[J1] orignal chain_voltage=6 value=940
Chain[J3] orignal chain_voltage=6 value=940
Chain[J4] orignal chain_voltage=6 value=940
Chain[J1] has 0 asic
retry Chain[J1] has 0 asic
retry Chain[J1] has 0 asic

it need 10-25 minutes to open, so be patient

Waited 2 hours, so should have came back up.
Re-saved pool settings and did a hard power cycle.
Waited 12 hours, nothing, just keeps looping those values like it's crashing and restarting.
legendary
Activity: 3234
Merit: 1220
Hey guys, anyone got an original copy of the B13 firmware?

I've tried both:

Antminer-S9-201607131442-12.92T-600M-security.tar.gz
Antminer-S9-201607131442-11.85T-550M-security.tar.gz

And they both upload then give the "Incorrect firmware!!!" error

Did you backup the original firmware? I have a file that might work for you that I can email

There is no ability in the interface to backup the original firmware that I can see, only to backup the configuration.
full member
Activity: 197
Merit: 100
@bitmaintech


So I have a batch 11 I believe it was. They run at 550 MHz.  My intake air atm is less than 0c. What will happen to this miner come summer.  I was able to downclock to 500 last summer as 30+c was too much for them. So in looking at temps of chips I'm not impressed at the cooling.  Pulling in -14c only dropped chips temps to 80c.  That's terrible cooling.  So if I upgrade to this auto tune fw. What is going to happen to my miner when temps rise.  I have a pretty good idea. I just want to hear it from you!

BR

Your gear will not be happy  unless it is in a room under 80f.  Auto tune really demands a cooler room.

But this is just an observation from the 8 units I have used.

They need to make  auto tune have  more choice for setting frequency.

It starts with 550-600-650 as your choice  once you pick it is stuck there pretty much.

It should offer 450-500-550-600-650

what will happen in the next summer ?
i don't test this auto tune on summer yet, we get hight temp here, more than 100F
hero member
Activity: 723
Merit: 519
BitmainWarranty in Denver finally emailed me back yesterday. They were able to fix my board after 15 days of messing with it but no explanation of what was wrong with it. $175 repair bill plus $25 to ship back

yeah  this is about standard proceedure

Well I previously sent a board and they had it fixed in 2 days and the communication was great. This last go around was not so great, mostly because of poor communication.

Maybe Denver needs more employees? I wouldn't mind working in the bitcoin profession myself  Tongue
legendary
Activity: 4256
Merit: 8551
'The right to privacy matters'
BitmainWarranty in Denver finally emailed me back yesterday. They were able to fix my board after 15 days of messing with it but no explanation of what was wrong with it. $175 repair bill plus $25 to ship back

yeah  this is about standard proceedure
hero member
Activity: 723
Merit: 519
BitmainWarranty in Denver finally emailed me back yesterday. They were able to fix my board after 15 days of messing with it but no explanation of what was wrong with it. $175 repair bill plus $25 to ship back
legendary
Activity: 1453
Merit: 1011
Bitcoin Talks Bullshit Walks
@bitmaintech


So I have a batch 11 I believe it was. They run at 550 MHz.  My intake air atm is less than 0c. What will happen to this miner come summer.  I was able to downclock to 500 last summer as 30+c was too much for them. So in looking at temps of chips I'm not impressed at the cooling.  Pulling in -14c only dropped chips temps to 80c.  That's terrible cooling.  So if I upgrade to this auto tune fw. What is going to happen to my miner when temps rise.  I have a pretty good idea. I just want to hear it from you!

BR

Your gear will not be happy  unless it is in a room under 80f.  Auto tune really demands a cooler room.

But this is just an observation from the 8 units I have used.

They need to make  auto tune have  more choice for setting frequency.

It starts with 550-600-650 as your choice  once you pick it is stuck there pretty much.

It should offer 450-500-550-600-650

Thanks for the feedback.  I was afraid that was what was going to happen.  I have two 24 inch fans for my exhaust but still had to clock them down when temps rose north of 90F.


@bitmaintech


So I have a batch 11 I believe it was. They run at 550 MHz.  My intake air atm is less than 0c. What will happen to this miner come summer if I upgrade to new fw.  I was able to downclock to 500 last summer as 30+c was too much for them. So in looking at temps of chips I'm not impressed at the cooling.  Pulling in -14c only dropped chips temps to 80c.  That's terrible cooling.  So if I upgrade to this auto tune fw. What is going to happen to my miner when temps rise.  I have a pretty good idea. I just want to hear it from you!

BR

Current;y I wouldn't reccomend it.

I upgraded some B13 to the latest firmware (autotune) and event at 550Mhz they are hitting 110+C and one has stopped responding, and the other keeps rebooting itself.

Thank you .. THat is what i feared.  I also have all the downloads for the old fw if you need. I tried to post them here once before but was told not too.  Let me know.  I sure dont want to be sued as the guy that burnt up someone rig.  Im sure bitmain would tell customer that.  Even tho its the firmware that came on the machine lol. 

BR
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