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Topic: Bittrex ignores thousands of clients! - page 5. (Read 43593 times)

legendary
Activity: 2618
Merit: 1505
January 17, 2018, 08:43:10 AM
Deposit is missing.
Created a support ticket on December 23, 2017
Ticket #841857
Still what reaction I haven't received from support of bittrex.
But in the automatic answer of bittrex announces work on increase in personnel of support actually an impression of the return process is made.
There was a similar situation in the summer of 2017 then the problem of a deposit was solved in three days now don't seek to solve it at all. Sad
copper member
Activity: 308
Merit: 0
January 17, 2018, 02:04:50 AM
My Deposit is missing.
Created a support ticket 4 days ago
Ticket ID :- 1021948

Still waiting for there response.

If the company is getting such a good response with number of clients why isnt company trying to increase the support staff for the same.
newbie
Activity: 10
Merit: 0
January 17, 2018, 01:32:47 AM
GOT MY ACCOUNT SORTED THANKS TO THE BETTER BUSINESS BUREAU (BBB)

After 4 months of frustration and stress, tried everything no success to get my account enabled.  Someone mentioned the BBB https://www.bbb.org/en/us, were taking complaints and they would contact Bittrex. I went online and filled in the form, explained my situation, the BBB replied within few hours and they sent the complaint to Bittrex and within 48 hours, had my account enabled after 4 long months!!!. BBB sent me an email to see if my complaint was resolved satisfactorily. Thank you, Better Business Bureau for your help!! They already had over 100 complaints regarding Bittrex, 99% have been sorted. Try it out.

You are my hero!
A month of absolutely no response.
One (1) business day after contacting BBB, I had my account back.



does this work for ppl outside of the us ?
newbie
Activity: 14
Merit: 0
January 16, 2018, 05:28:27 PM
GOT MY ACCOUNT SORTED THANKS TO THE BETTER BUSINESS BUREAU (BBB)

After 4 months of frustration and stress, tried everything no success to get my account enabled.  Someone mentioned the BBB https://www.bbb.org/en/us, were taking complaints and they would contact Bittrex. I went online and filled in the form, explained my situation, the BBB replied within few hours and they sent the complaint to Bittrex and within 48 hours, had my account enabled after 4 long months!!!. BBB sent me an email to see if my complaint was resolved satisfactorily. Thank you, Better Business Bureau for your help!! They already had over 100 complaints regarding Bittrex, 99% have been sorted. Try it out.

You are great man! 1 day and ticket is solved.
#479913 solved.



Explain more please!! Thanks!
newbie
Activity: 9
Merit: 0
January 16, 2018, 04:25:52 PM
GOT MY ACCOUNT SORTED THANKS TO THE BETTER BUSINESS BUREAU (BBB)

After 4 months of frustration and stress, tried everything no success to get my account enabled.  Someone mentioned the BBB https://www.bbb.org/en/us, were taking complaints and they would contact Bittrex. I went online and filled in the form, explained my situation, the BBB replied within few hours and they sent the complaint to Bittrex and within 48 hours, had my account enabled after 4 long months!!!. BBB sent me an email to see if my complaint was resolved satisfactorily. Thank you, Better Business Bureau for your help!! They already had over 100 complaints regarding Bittrex, 99% have been sorted. Try it out.

You are great man! 1 day and ticket is solved.
#479913 solved.

newbie
Activity: 3
Merit: 0
January 16, 2018, 03:03:15 PM
Request #492526

solved Shocked


Thank you very much
newbie
Activity: 96
Merit: 0
January 16, 2018, 02:31:36 AM
I think bittrex will never let me withdraw on my dummy account. Bye nem and ripple.
newbie
Activity: 14
Merit: 0
January 15, 2018, 04:58:30 PM
GOT MY ACCOUNT SORTED THANKS TO THE BETTER BUSINESS BUREAU (BBB)

After 4 months of frustration and stress, tried everything no success to get my account enabled.  Someone mentioned the BBB https://www.bbb.org/en/us, were taking complaints and they would contact Bittrex. I went online and filled in the form, explained my situation, the BBB replied within few hours and they sent the complaint to Bittrex and within 48 hours, had my account enabled after 4 long months!!!. BBB sent me an email to see if my complaint was resolved satisfactorily. Thank you, Better Business Bureau for your help!! They already had over 100 complaints regarding Bittrex, 99% have been sorted. Try it out.

You are my hero!
A month of absolutely no response.
One (1) business day after contacting BBB, I had my account back.

Can you explain more?
newbie
Activity: 1
Merit: 0
January 15, 2018, 10:54:23 AM
GOT MY ACCOUNT SORTED THANKS TO THE BETTER BUSINESS BUREAU (BBB)

After 4 months of frustration and stress, tried everything no success to get my account enabled.  Someone mentioned the BBB https://www.bbb.org/en/us, were taking complaints and they would contact Bittrex. I went online and filled in the form, explained my situation, the BBB replied within few hours and they sent the complaint to Bittrex and within 48 hours, had my account enabled after 4 long months!!!. BBB sent me an email to see if my complaint was resolved satisfactorily. Thank you, Better Business Bureau for your help!! They already had over 100 complaints regarding Bittrex, 99% have been sorted. Try it out.

You are my hero!
A month of absolutely no response.
One (1) business day after contacting BBB, I had my account back.
newbie
Activity: 2
Merit: 0
January 15, 2018, 05:02:29 AM
Request #848674 (12.23.2017).
Name mismatch. I ask to correct my name.
newbie
Activity: 17
Merit: 1
January 14, 2018, 03:34:59 PM
Account Disabled

Ticket ID# 902402
jr. member
Activity: 58
Merit: 10
January 14, 2018, 06:21:18 AM
An American friend is working on a class action lawsuit against bittrex. please fill this form
https://docs.google.com/spreadsheets/d/1GJv691Il1ecWmKUmHRUJtneIzoml5E4atieA2hwiKzU/edit#gid=0
newbie
Activity: 1
Merit: 0
January 14, 2018, 02:08:03 AM
My ticket # 791259.
this is the second ticket and it weighs from 19 December
help me please
newbie
Activity: 2
Merit: 0
January 13, 2018, 04:53:46 PM
I am waiting for 70+ DAY!!!!!!!!!!!!!!! Huh Huh Huh Huh Angry Angry Angry Angry Angry Angry Angry
Ticket 568423

70+ DAYYYYYYYYYYYY Angry Angry Angry Angry Angry Angry Angry
newbie
Activity: 49
Merit: 0
January 12, 2018, 10:22:01 AM
I am waiting for 2 months  Cry

opened new tickets, tried the 2FA trick

... only got reply not to duplicate tickets and that my account is under review ...

Ticket No. 433011
member
Activity: 148
Merit: 10
404
January 12, 2018, 07:50:28 AM
Take it easy, I understand the agony it took me 7 days and was verified I was also worried thinking that I would never get my coins out.
Be patient, open a ticket and wait. considering that the data is correct and in accordance with the requirements.
Good luck to everyone!
newbie
Activity: 32
Merit: 0
January 12, 2018, 04:38:47 AM
Please respond to support ticket: Request #909298

I`ll pay for Bittrex slack invitation.

Got support enabled my account.

Total wait time: 12 days

What I did (it might helped or no)
+sent two follow up messages in support ticket
+retweeted to bittrex to reply to my ticket: #909298
+posted here

*Business Bureau looks a legit way too

Good luck!
pfx
newbie
Activity: 31
Merit: 0
January 12, 2018, 12:23:39 AM
GOT MY ACCOUNT SORTED THANKS TO THE BETTER BUSINESS BUREAU (BBB)

After 4 months of frustration and stress, tried everything no success to get my account enabled.  Someone mentioned the BBB https://www.bbb.org/en/us, were taking complaints and they would contact Bittrex. I went online and filled in the form, explained my situation, the BBB replied within few hours and they sent the complaint to Bittrex and within 48 hours, had my account enabled after 4 long months!!!. BBB sent me an email to see if my complaint was resolved satisfactorily. Thank you, Better Business Bureau for your help!! They already had over 100 complaints regarding Bittrex, 99% have been sorted. Try it out.

Wow, I never considered using BBB, they always seemed pointless.

I just checked, Bittrex has 177 (edit: now 222, edit: now 299) complaints in < 1 year, that seems pretty crazy. I'm sure 90% are actually within the last 6-8 months.

Is this what Bittrex really wants? Is for people to go through BBB instead of actually solving problems directly?

Kind of seems like it to me, as they still act like they haven't done anything wrong.

https://www.bbb.org/northwest/business-reviews/virtual-currency/bittrex-inc-in-bellevue-wa-1000048938

https://www.bbb.org/northwest/business-reviews/virtual-currency/bittrex-inc-in-bellevue-wa-1000048938/alerts-and-actions

https://www.bbb.org/northwest/business-reviews/virtual-currency/bittrex-inc-in-bellevue-wa-1000048938/reviews-and-complaints?section=complaints
newbie
Activity: 5
Merit: 0
January 11, 2018, 06:54:06 PM
GOT MY ACCOUNT SORTED THANKS TO THE BETTER BUSINESS BUREAU (BBB)

After 4 months of frustration and stress, tried everything no success to get my account enabled.  Someone mentioned the BBB https://www.bbb.org/en/us, were taking complaints and they would contact Bittrex. I went online and filled in the form, explained my situation, the BBB replied within few hours and they sent the complaint to Bittrex and within 48 hours, had my account enabled after 4 long months!!!. BBB sent me an email to see if my complaint was resolved satisfactorily. Thank you, Better Business Bureau for your help!! They already had over 100 complaints regarding Bittrex, 99% have been sorted. Try it out.
newbie
Activity: 3
Merit: 0
January 11, 2018, 10:14:49 AM
Ticket #824172 is solved.

After 2,5 Weeks and withouth second Ticket Smiley No 2FA Trick.

What your problem account??

Problem was Name mismatch, because iam a german and we dont use our second name normally. But in the verification process, they needed my second name too Tongue
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