Did your issue with Bittrex account finally resolved or not? How long you were/are waiting?
I have a **verification issue** with Bittrex account. My account has been blocked for last two months. Can't do anything, trade or withdraw.
I haven't got a response from their support team except some automated emails.
I am so frustrated. I can't believe all my coins/saving are gone. Any advice?
My ticket #481704
So you have your account disabled, right? I believe it's harder to get it enabled again than getting verified which you might need to do too. Personally what I did was the ''2FA trick''. I had a verification problem pending for like 3-4 weeks so I decided to try the trick. You have to open a new ticket with the subject of ''Disable 2FA'' and once they respond and you provide the required information for them to disable your 2fa you can ask them in the same ticket to enable your account again. If you are lucky and you get a good moderator you will get your account enabled again, if not you can always try again or try to ask them why your account got blocked. Hope this helps, if you have more questions feel free to pm me.
Yes, My account is disabled. "YOUR ACCOUNT CANNOT BE AUTOMATICALLY ENABLED AT THIS TIME" and it says "contact Support" which I did 50 days ago. I can log-in and see my wallet but I can't do any trade or withdraw. This happened when I was trying to do Enhance Verification after basic verification failed. I submitted ID picture but gave me the "name mismatch" error! I didn't use my US ID. Maybe that's why.
Thank you for the advice. I'll open a ticket for 2FA. Question. I don't want them to do something wrong that ended up losing my access too. Since My 2FA is working right now what do you recommend I describe as the issue for 2FA?
Thank you!
Well mine was working too but they answer faster on the 2fa subjects than verification/disabled accounts subjects. When you submit the 2fa ticket just try not to log in to the website afterwards. They will answer with:
f you need two-factor removed after troubleshooting please reply with the following information, the more details you can provide the better:
1) Recent ip addresses you have logged into site with (You can find this by visiting, https://www.google.com/#q=what+is+my+ip+address )
2) Recent transaction ids for any withdrawals and deposits you have made to Bittrex
3) Recent balances in your account
For Accounts valued at over $1000 USD we will require additional information for proof of identity.
4)2 forms of government identification and a selfie of you holding one of those identifications where we can match your face. Please also write Bittrex and today's date on a piece of paper and hold it in the picture. Please make sure the text on your ID is readable in all photos. Note: This means we need all 3 things in 1 photo. You, your ID, and the paper with Bittrex and the date on it. Also we do not accept .pdf or zip files, or links to files.
When you provide them with all the needed information you can also ask them to verify and enable your account again.
bittrex is confirmed scammers they should not be trusted with any personal information..who are the fuck are they? :\ =phishing
''Confirmed scammers'' That's not really true, they are just really unprofessional. Unfortunately the only way to get your coins/money back is by providing them with your personal information. At the end of the day most exchanges will ask you for personal information.