Topic: BK8 - Biggest and Most Trusted Brand. Asia's #1 Crypto online casino BTC & USDT - page 11. (Read 26122 times)

After I re-read the complaint, so you're basically got all your money back but want to reopen your account?
It's a bit difficult to understand the way you phrase your post...


So they don't owe you anything?

i dont know i never play casino online ... i have 3 real casinos 15 min from home

And perhaps, playing in the casino is no problem with your activity?

Sportbet case it's always tricky, every user I know or facing some case it's because mostly sportbet users. A few scenarios are always:
- You getting flag by their third provider for your activity
- Broke term & condition
- Avoiding betting limit
- Arbitrage
- Bonus abused
- Some other factors.

This one it's always the mostly from the case, especially for people who are betting in sports. Not only here but in another casino too. However, some other casinos might be just block/terminated your account without any further update or refund.

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Do they have ability to refuse the service for some people or you ? the answer yes. It's same happens on real casino, while people or user who are playing blackjack with card counting (count the card with his head) even we all know these is not illegal.

But, mostly the casino will stored your identity, picture and other. You will get back off by them, and they will tell you for prohibited your activity for playing blackjack (some casino allowed you play other game except blackjack. But mostly, they will back you off and refuse the service otherwise you will get charge by trespassingto their casino.

This is the tricky part, They have the rights to not disclosed their findings and they can enforced immediately their punishment without further explanation based on their ToS.

You are lucky if you can get a closure on your case but based on a lot of same problem here they don’t disclose the reason it will give an idea to other user to follow the same patter of potential exploit or something related to their security.

Consider yourself lucky that Bk8 value their reputation here because some casino can just ignore your concern until you get tired on complaining. Check 1xbit page here.

1. i not use any bonus
2. for arbitrage we all know amount are not like the amount i bet. i bet only 6000-8000 kind of bets i never bets amount like 5045.58

but once again i want real reason why they terminate my account.
and no hidding behind TOS as its too easy.

i can show all my bookmakers i use and all the deposit withdraw betslip everywhere i never have any trouble
i do less than 15 bets in bk8 and when i withdraw they terminate account. this is not serious

Arbitrage betting is one thing they are considering as an abused to the casino. So regardless if you can provide betting slip doesn’t mean you automatically play clean since arbitrage betting involves different casino account to place bets with +EV result.

Casino has bonuses that can be abused by doing arbitrage betting. I’m not accusing but rather just giving you an idea about potential they are looking on your case. Different use same odds provider that determine connections between 2 account even from different casino.

my id aaecre8tives
u have my telegram so u can contact me if u have something real to say and not ur automatic answers ...
i want to be treated like every normal customer.

u can see the bets i did ... hpw can i exploit vulnerability lets be serious 5 min


and btw i not get banned by this provider on crazywin so im 100% clean
if i did something wrong they will not allowed me to withdraw the first time
have less than a week between the 2 withdraw i asked and i show all the bets i did so they dont have any reason
i use just 2 IP, never use vpn or anything else

and thats frustrating because i know some players who win 100k+++ in this bookies and never had issue to withdraw and thats why i open account even they dont have philippines licence.
because if they have philippines licence they cant act like that

1. I guess the clear explanation of which rules were broken is good for you (BK8.Official).
2. If the reason is satisfactory then you can refund the deposits (if the player have anything left) but if the reason does not look satisfactory then the user should get paid all the balance they have after that if you do not want to continue the business with the player then you can suspend their account.

Most of the time these type of issues can be easily resolved just by discussing between each others.

I never give close attention to BK8 but my impression on them is that they are a good platform with not many accusations against them.

You should be the second casino I have seen suspending the account of a user after a good win due to violation of your terms and conditions but what I don't understand is the reason you don't explain which part of your terms and conditions was violated. Could it be that the user tried to exploit a vulnerability in your system and you felt it will do more harm to you if such is divulged to the public? If not this, it would have been better to point to the section of your rules they violated so they can repent and will not hold anything against your company. Pardon me if I missed where you pointed that out already.

As always, (1) a sports bet issue and (2) a small case, around 15k PHP (~262 USD)
I can guess what the result of this case:
The sportsbook provider detected your betting activity as abnormal and notified BK8 to close your account.
Remember that it doesn't matter what casino you play, as long as you use the same sportsbook provider, you are still the same person. Make sure you didn't have a bad history with that provider or abused the system too much.

i get my deposit back
u want to give me only 5k but i get my 15k because i not let u did it
my issue is ur lack of honesty
u have no reason to suspend my account i not break any rules
so i want my account to be re open.
or give a real reason why u suspend my account. i show everything so u cant say any bullshit
bookmaker should not act like that.
i can do all the kyc u want, i can show u im a real woman and i know how to bet ..
i can proof everything.

Hi annskie, sorry for the inconvenience
So basically you only get a refund of 15k(deposit) instead of 20k, correct? you have reached 30k and then lost around 10k
let me check your account and get back to you

so first im a Woman from the Philippines

so i will make it fast with all the pictures i saved
i create account few weeks ago.

i say it now and will repeat it a lot but i use only 2 IP. the one from my desktop and the one from my work office desktop
and of course its my one and only account as im used to play in PH regulated bookmakers but crazywin.ph remove the sports bookmakers so i find with bk8 that they have the provider i needed

so i deposit once 10k pesos - i will speak in pesos always -
i did some bets and try to withdraw 10k it was approved
of course i did some part of the KYC
so i received my money its perfect i see they have good reputation
i deposit 15k few days ago.
then do some bets maybe 5-6 bets with average betting 6000 pesos like 104 dollars usd so not big amount
so 2 days ago i reach 30k.
i ask for 5k withdraw because i dont want to have too much money in a bookmaker i prefer deposit and withdraw most of the time
after 10 min its still pending and funny its like 1xbet like u get disconnected and cant connect anymore to the main page but as im still connected to the bookmakers and can make bets because its in another page so for me not a big deal i can still bets... so i continue to bet and lose 10k something like that

so this is the picture who show i cant connect anymore
when i talk to the customer service ... they ask me to contact them via telegram and then they tell me they will investigate
i know already something will go wrong so i started to do all my screenshots


so 24hours later it start to be funny.
i get this message
and they propose to give back my deposit 5k.
but my deposit was 15k lol. i do two deposit of 5k before that i withdraw already

so i tell them that i want all my deposit aka 15k or i will put a word on bitcointalk and askgamblers and all the filipino forums and fb.
few minutes later they reopen my account so i can withdraw the money i have and it was 14k++ and i receive it


so u can see all the last bets i did
they cant say i do arbitrage or i have multiples accounts its fake
all my bets are clean, no fixed bets, no odds dropping, some livebets
so yeah when u win a bit they will literraly close ur account and lie
like my deposit was 5k. think im stupid to not defend my case
so if u so honest BK8 put the real reason why u close my account
because all the rules i follow them, and i never had any issue with any bookmakers except YOU

and please how i withdraw the first time so everything is ok i did not cheat and when i deposit bigger amount and win more after 4-5 bets u considere i cheat
then if i cheat why not close my account when u saw it ? u just dont want give the money to the winner lets be honest

enjoy the pictures and shame on u
so yeah i want my account reopen, because u know what u did is wrong and dont hide on ur TOS u have no proof or anything that i not respect ur tos

https://www.talkimg.com/images/2024/08/10/5gfOD.jpeg
https://www.talkimg.com/images/2024/08/10/5gji8.jpeg
https://www.talkimg.com/images/2024/08/10/5gJCf.jpeg


deposit
https://www.talkimg.com/images/2024/08/10/5g1w3.jpeg

first withdraw ok
https://www.talkimg.com/images/2024/08/10/5gVYZ.jpeg


all the bets u can triple check nothing suspicious since i deposit the 15k


https://www.talkimg.com/images/2024/08/10/5i0t9.png
https://www.talkimg.com/images/2024/08/10/5iDSZ.png
https://www.talkimg.com/images/2024/08/10/5iW93.png
https://www.talkimg.com/images/2024/08/10/5iOs8.png
https://www.talkimg.com/images/2024/08/10/5ilcN.png
https://www.talkimg.com/images/2024/08/10/5ix0a.png
https://www.talkimg.com/images/2024/08/10/58UMo.png

I don't think so.

Most of Europe is always (UK) with their own website regions and meanwhile for other countries, they will advice you to the main website (International) website with mostly Curacao License (basically restricted from this license). BK8 based of my perspective are focused in Asia Market.

Other regions except Asia, mostly only created for specific country like (UK/US) since these regions required special legal/law.

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Based on his post, he wants cashback loss.

But cashback loss needed to be claim before sunday it's over, he doesn't know about the bonus. Just ask, it's there has some bonus or not (always check promotion) ~XD.

What kind of instant bonus do you expect? rebate? well this one is available in BK8 account and you can claim it every day when you play the game just try to check it slowly, it's just that the percentage is low starting from 0.1% - 1.2% depending on your VIP level while for weekly loss back it is around 7% - 17% also depends on VIP level. If you not claim it within that period (a week) then the bonus will be removed, and bonuses must be claimed manually via the promotions page. The claim deadline is Sunday, then the bonus is sent on Monday, in one case I was late in claiming it and they still give me tolerance but only one day late not more than a month, there's no harm in trying to contact support.

Are there any plans to open up to the northern European market in the in the near future? (Within a couple of years or so)

Yea if you use crypto exclusively, you don't need KYC. But if you use an e-wallet or bank, you need a real name (and a phone number for e-wallet), that's equal to KYC level-0 in some other platforms I use. You are already VIP right and didn't need to submit any documents... That's good.

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There are many mega promotions for the BK8 10th anniversary if you are in the MY, SG, KH, or TH region... Hopefully, it will be expanded to other regions.

sad to know that the promo that they have this after a big loss and sadly that the promo is not instant like other websites.
i just wondering if i apply this promo at the end of week? will it still count ?

There is no instant credit for the weekly bonus, you have to "apply" every week.
there are 2 promotions Revolutioner Cashback Bonus and Revolution Reload Bonus