I have finally given in and requested a full refund. I've waited patiently through all the delays and failure to meet the obligations agreed but the compensation package is so bad that it's now a total no-brainer to refuse. I was expecting the 'surprise' to be the compensation being improved significantly and am now very dissapointed. I paid in BTC and I can see that the BTC has remained in the order-specific wallet I sent it to and has not been touched so I cannot see any reason why they cannot refund me in full, especially considering I'm only requesting a refund based on blackarrow's failure, not mine. I can't understand how they've been shipping 'on schedule' and 'next week' and 'soon' for nearly 5 months now, with no sight of my order. Early 1000's ordered direct in November, and paid in full.
I suspect we'll have to start a collating all the misleading statements and changes to the terms and conditions made after-the-fact in case we have to fight for fair refunds. This thread should be a good starting point I suppose.
Very disappointed in Black Arrow Software, sorry but I trusted in you and you've let me down guys.
I'm in the same boat. Finally requested my refund from MS.
I was very optimistic (naive?) about BA until recently.
It appears BA wants to get sued in to bankruptcy like hashfast.
Like hashfast, blackarrow has a very capable chip which can easily ROI at the right price. I just don't understand why they would rather force us to refund instead of offering fair compensation.
6 chips per x1 and 100 per x3 is just sad. We all know that the chips cost less than $10 each to produce so why are you making us pay $60? Blackarrow is the only company currently attempting to sell chips for more than $0.5/gh. Are you forgetting that preorders funded this project?
BA has the ability to make all their customers ROI but they chose to bullshit and give us the bare minimum.
The excuse for why they couldn't price match is also hilarious.
Never thought I'd say this, but bravo Jimmothy!
You were one of BA's staunchest supporters before, but seems you've finally seen the light.
These guys don't give a F about us, and it showed in their trickles of vague updates and piss poor compensation. I'd say even BFL_Josh communicates better then these bastards(lying scum that he is).
I feel you man. Luckily we've both ordered through Minersource, so we have that refund option. Very sad for all direct Black Arrow customers, as they're shit out of luck without a lawyer or class action suit.
Hope any straggler MS customers opts for refund or Gift card comp. Minersource is the only decent thing to come out of this Black Arrow debacle. They've treated me well and been very responsive. Total opposite from those BA ass rapists...