If we can organize a list of questions, I can try getting answers.
I have to admit I raged pretty hard when I got my e-mail, but we all knew this was a risk going in, I've come to terms with it, soooo having said that, it seems to me that the "Big list O' Questions" would be something similar to the following:
1. Can you please assign someone to be on top of these questions and concerns in an expedient manner? It's been made obvious this is a absolute customer requirement.
2. Refunds/Rebates/Discounts/Hardware etc..
It's obvious (based on the competition, the delays, etc.. that the 25% for 4 months isn't adequate compensation for Batch 1.
Was that a first draft, proposal? Would you consider the options listed (1 additional unit per unit ordered, 100% of hashing power in additional months to equal missed hashing power since missed date, direct BTC compensation from the BA farms, credit against the scrypt miner in development/BA products etc..)
Some people will be adamant about a refund will this be possible (if wired/if paid in BTC?)
3. Previous information released.
I'm not an engineer but it seems a few people who actually understand the manufacturing timelines are saying that you *had* to know there was in issue well in advance of telling us. What was this, why weren't we informed that there were "issues" at all etc..
4. How much internal hashing are you doing "for BA profit", how many BTC have you generated in testing units prepping for sale?
5. For the people worried if this is vaporware.
Can you work with your assembly/mfg's etc.. to provide an immediate "proof of work" that this is a "real thing"?
6. Can you just give me insane amounts of BTC for being so rational (hey it's about time SOMEONE got rewarded for it!)
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Anyone else want to add some stuff? (PLEASE, no matter how much you hate on them for whatever reason good or bad, can you just hold off on replies to this, so we can get some answers. Even if you think they're pretend,.. please let US get some info.