Topic: Black Arrow 28nm 100Ghash Bitcoin ASIC from $0.49/GH/s - page 298. (Read 787053 times)

Website is down for me.. anyone else?

http://www.blackarrowsoftware.com/store/

Nvm.. that was covered on the prior page.. guess it's down for others as well..

Well my order has been in and processed for months. Not much to do but wait. I guess that is my stance. Nothing I can do will make things happen any faster. Patience is a virtue and all the speculation from others is just their own impatience and fear getting the better of them.

I think people want to know if they taped out.  I am just wondering if that translates to them.  They may have done it and are just hearing questions about production, and meanwhile they are waiting for the fab to get done and send them the chips.  So they have nothing to report. 

What do you want them to post? Simply...... nothing has changed we are still on target... or we are behind.... Or just Hi.... What would that solve? I guess it might make people all warm and fuzzy inside. I think the best thing they can do would be.... 1.) Get the site back... and 2.) answer tickets. 3.) Post an update on their site. With that order being about right.

Well before everyone panics bear in mind that I was indeed on the website approx 6 hours ago and the site had been changed a bit with larger pictures. Additionally I was on their forums. There are many things that may be happening so I think it a bit premature to cry foul.

On a side not I have also noticed a strong push by their customer service individuals to address open tickets with them trying to corral all the "support" questions. Reading between the lines it would make sense to me that with 1 month to "shipping" this would be the time to ensure all tickets that might impact shipping get addressed. This would also leave less time for someone to come here and answer the same questions over and over and over.

Granted I have no more information than anyone else but I do know that answering question here would probably take a back seat to addressing they ones properly submitted on their official form or support site.

It's nearly Chinese New Year (January 31st).  There is a 23 day celebration spanning that date, so for about a week before and two weeks after there are an increasing number of distractions that probably are simply preventing Black Arrow from diligently handling forum trolls.  The western world is very patient and understanding near the end of December, with very low expectations of corporations accomplishing much at the end of December.   Black Arrow has said repeatedly that the Chinese New Year shouldn't impact their schedule in the least, and that they have planned for it, and if anything are still ahead of schedule.  So... 2 pages in this thread about how unresponsive they are seems fairly intolerant.  If they continue this pattern for 10 months, then I think drawing similarities with BFL would be appropriate, but it's been a few days, during a time of celebration where they are at....   I'll be as ticked as everyone else if by middle of February they aren't gearing up to ship us all our products, but in the mean time, I suggest that everyone acknowledge/assume they are all busy celebrating (as they have stated is their plan at this point in their timeline).  There'll be plenty of time/opportunity to rant, and destroy their reputation in March... but it's still January.  Give 'em some patience.

新年快樂 - (Happy New Year)
祝你好运 - (Good Luck)

https://www.blackarrowsoftware.com/support/ works 

Now their site is down also.

Weird, and that with devices with more then 5000 dollar...

Djez. I ordered a Prospero X-3 and payd it the same day with bitcoins. After seven days now still showing Waiting after payment. No response on support tickets, no response after 4 calls to the UK what a mess...

The only thing worse than being screwed is knowing I am being screwed whilst they sell more batch 2 machines.

Batch 1 mining will sell batch 2

You are correct... however I have no buttons to push to get real information.

Occam's razor.

This "rationalizing" does not make much sense. They want to sell batch 2 as fast as they can so if they had anything positive to report - they'd be banging that drum, I assure you. The fact that they are not doing it, well I'll let you rationalize some more but I really doubt they are going for the dramatic effect here...

Well, if they surprise us, then the silence leads to that dramatic effect (rationalizing here)

And if they don't, well the trust on their silence, and future projects, is broken.

This exactly.  Getting an update would be nice but they aren't late.

Did Feb. end yet?

havent been following the development, but last i checked i remember seeing end of feb as the delivery date.

did they lie?

+1   couldn't have said it better!

Wait.  There is nothing you can do otherwise.