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Topic: Black Arrow 28nm 100Ghash Bitcoin ASIC from $0.49/GH/s - page 296. (Read 787053 times)

hero member
Activity: 602
Merit: 500
I was planning picking my up at the factory the 24. of February.
But with the news in this thread I am not sure booking a ticket is such a good idea.
I bet you were not. Nobody can be that noob, even with only 5 posts.


erk strikes again!
erk
hero member
Activity: 826
Merit: 500
I was planning picking my up at the factory the 24. of February.
But with the news in this thread I am not sure booking a ticket is such a good idea.
I bet you were not. Nobody can be that noob, even with only 5 posts.
newbie
Activity: 13
Merit: 0
I was planning picking my up at the factory the 24. of February.
But with the news in this thread I am not sure booking a ticket is such a good idea.
hero member
Activity: 574
Merit: 500
1.21 GIGA WATTS
I'm sure that BlackArrow is in Shenzhen China and as you know they're in CNY mode.  China shuts down from the 26th for I think a couple of weeks
full member
Activity: 168
Merit: 100
No news means they haven't gotten an update from their foundry; it doesn't mean nothing is happening.  That said, CNY always throws a wrench in things.  Seeing as it's 4:30a in China right now, we can probably give Matt a few hours rest this weekend, and wait for him to get news from the engineers.

You think their foundry taped-out weeks ago and put the wafers into production yet never notified them? Seriously?
I think they made revisions to their design to meet their efficiency goals, took them back to their foundry and said 'change the masks to make this happen, and please do it quickly'.  I have no other insight into the communication protocols or expectations they have established with their foundry, so I'm not going to hazard a guess.  Maybe he has information, maybe he doesn't.  I can think of a number of non-technical reasons why they wouldn't announce their tapeout here.  I don't think we're going to hear anything from him in the next 36 hours regardless.
legendary
Activity: 3878
Merit: 1193
No news means they haven't gotten an update from their foundry; it doesn't mean nothing is happening.  That said, CNY always throws a wrench in things.  Seeing as it's 4:30a in China right now, we can probably give Matt a few hours rest this weekend, and wait for him to get news from the engineers.

You think their foundry taped-out weeks ago and put the wafers into production yet never notified them? Seriously?
full member
Activity: 168
Merit: 100
Both Matt's and Blackarrow's "local time" on their profile is 8:30PM, so it sounds like they're in Europe, not China.
Blackarrow may be in Europe, but I believe their foundry is in China.  Regardless, I doubt Matt works in the foundry, and I'd be surprised if anyone was answering phone calls or emails at 8:30p on a Saturday, so the point remains the same.
full member
Activity: 168
Merit: 100
There's a difference between stonewalling and not having any further information. We have allowed customers as well as Bobsag3 visit our facilities and post photos. We really have nothing to hide but we also have nothing to report at the moment either.

Unfortunately, no news means you have not taped-out. Please explain how you can still be on track. There's a limit to how fast wafers can be produced.
No news means they haven't gotten an update from their foundry; it doesn't mean nothing is happening.  That said, CNY always throws a wrench in things.  Seeing as it's 4:30a in China right now, we can probably give Matt a few hours rest this weekend, and wait for him to get news from the engineers.
legendary
Activity: 3878
Merit: 1193
There's a difference between stonewalling and not having any further information. We have allowed customers as well as Bobsag3 visit our facilities and post photos. We really have nothing to hide but we also have nothing to report at the moment either.

Unfortunately, no news means you have not taped-out. Please explain how you can still be on track. There's a limit to how fast wafers can be produced.
legendary
Activity: 3052
Merit: 1273
 I would argue there is difference between not having new info and not being allowed to repeat or given new info as I suspect is the case. Either the Minion has taped out or it hasn't. Both answers would be new info for us but maybe BA just doesn't put any importance to it like most other manufactures.

Maybe you could answer this;is the quote by Dyslexiczombie from https://bitcointalksearch.org/topic/blackarrow-software-legit-or-scam-339163  true or false?



"I assisted in the launch of the BA Bullet Run and our co-op holds the rights to the exclusive Group Buy for x-3 Prospero GBs in February. They're not 3rd party boards - its a nearly complete test of the new BA Prospero design being launched in late February.

This allowed them to do a limited size test of their entire design and assembly process sans the Minion chip, while working with bobsag3 to troubleshoot problems and iron out issues (it also allowed our co-op members access to Bullet Run Prosperos 3-4 months ahead of the full launch).

The main difference is that this Bullet Run that's currently hashing uses 55nm Bitfury chips, while the February Prosperos will be using their own 28nm Minion ASIC. Everything I've seen/heard so far is that they still appear to be on track for a late February launch of their Minion Prosperos (in fact, absolutely no promises and don't hold this as holy gospel, but I understand that this is a conservative target date; as there's been too much over promising and underdelivery in this industry, as a whole)."
   
member
Activity: 87
Merit: 10

asking for an update on your thousands of dollars is not puerile.  it's common f-ing sense.  

If a corporation had invested tens of thousands in a similar situation and was getting the runaround like this, they'd be in touch with their lawyers and, more likely, they'd be on a plane demanding an inspection of the plant and hard evidence of progress to date.  customers have sent BA what is likely several hundred thousand dollars, if not more.  That's not the type of money for which you just tell people they have no right to know what the hell is going on.

no-one in their right mind just shuts up and lets the other party just stonewall when this sort of money is involved, unless they're a damn fool.
There's a difference between stonewalling and not having any further information. We have allowed customers as well as Bobsag3 visit our facilities and post photos. We really have nothing to hide but we also have nothing to report at the moment either.

As I said earlier, I'm looking for more information. I will speak with our engineering team to see where we're at.

I appreciate that everyone is eager to learn more about where we're at.

edit: I also wanted to say that just because my status here shows me as being online does not mean I'm looking at this thread. I have this tab open all the time so whenever I'm on this machine I'm shown as online here. Just wanted to let you know I'm not ignoring anyone when it shows me as being online but not posting.
member
Activity: 87
Merit: 10

I appreciate your enthusiasm but I'm not sure how...

Quote
Could have been bad or fake parts, could have been bad workmanship putting the parts on. As for the design, we are almost 100% sure that the chosen parts were right and the design sound, but i guess its possible that they just weren't up for the job. On paper there was plenty of overhead in there. Its kind of impossible to say really. But hey, we've found a way around and the boards now work. Thats the main thing.

equates to...

Quote
I wish you all the best with obtaining products that actually work, however, based on how bad Black Arrow fucked up the Drillbit board production using sub-par components I wouldn't plug in anything produced by this company.  



As for any updates, I'm trying to get a solid answer on where we're at. I'm going to start pressing the issue with our other teams. I will let you know what I find as quickly as possible. I'm sorry for the delays here, we've had a hectic few weeks.

Well Matt, maybe the "wouldn't plug in anything produced by this company" was a little extreme, but, I'm glad to see you didn't try to deny using sub-par parts and completely jacking up the boards causing at least 3 weeks in lost mining time.  I suppose that's not something you can really deny, eh?

Just wanted everyone to know who they're working with and the quality they should expect from you guys...

There's more to the story than what's only on the surface. I'm not going to point fingers at anyone but I will say that Black Arrow assembled what we were given. Our production facilities are top of the line and we still have bitfury boards for sale that work very well.
hero member
Activity: 798
Merit: 1000
Actually I feel a little better about BA after reading the last dozen posts.

It sounds like it was a complete cluster-f--k at the time, but:

1- they did right by the customers in fixing all the boards

2- they definitely aren't going to make that mistake again

3- the previous mistake was probably rather costly to them, and undoubtedly chewed into margins and overall production, productivity, and sales. After that, they were still around and probably learned a hell of a lot in the process. During it, they communicated and dealt with the shitstorm.

Now with all that having been said, BA, how are my orders coming along?   :-)

EDIT: I also consider the other recent communication a very positive reflection on the company -- where they came out and said, "hey we can't make this hash at the rate we want at the power level we wanted, but we're making good on our word by dropping the clock rage and bumping the number of cores."  

That is a company I want to be involved with. Transparent and doing right by the customer.


You are incorrect, BA did NOT fix the boards.  Would you send your boards back to a company that already fucked them up once?  I wouldn't.  The boards were fixed by a 3rd party.  By the time the issue was discovered the majority of boards were already shipped to consumers and had to be shipped to various people around the world to be fixed.


Hmm well that blows then.   So what, the boards had to be fixed elsewhere at the buyer's expense? Or how was that handled?

Thanks

BA manufactured boards for Drillbit systems and were accused of using shoddy/fake parts that weren't the ones specified by Drillbit.  Drillbit paid for shipping and repairs around the world for the customers eating the costs.  BA didn't do a thing.  No one knows if they apologized or compensated Drillbit in any way.

For the next run, Drillbit said they were going go elsewhere local and under more control for manufacture.
member
Activity: 74
Merit: 10
Actually I feel a little better about BA after reading the last dozen posts.

It sounds like it was a complete cluster-f--k at the time, but:

1- they did right by the customers in fixing all the boards

2- they definitely aren't going to make that mistake again

3- the previous mistake was probably rather costly to them, and undoubtedly chewed into margins and overall production, productivity, and sales. After that, they were still around and probably learned a hell of a lot in the process. During it, they communicated and dealt with the shitstorm.

Now with all that having been said, BA, how are my orders coming along?   :-)

EDIT: I also consider the other recent communication a very positive reflection on the company -- where they came out and said, "hey we can't make this hash at the rate we want at the power level we wanted, but we're making good on our word by dropping the clock rage and bumping the number of cores." 

That is a company I want to be involved with. Transparent and doing right by the customer.


You are incorrect, BA did NOT fix the boards.  Would you send your boards back to a company that already fucked them up once?  I wouldn't.  The boards were fixed by a 3rd party.  By the time the issue was discovered the majority of boards were already shipped to consumers and had to be shipped to various people around the world to be fixed.


Hmm well that blows then.   So what, the boards had to be fixed elsewhere at the buyer's expense? Or how was that handled?

Thanks
hero member
Activity: 756
Merit: 500
Actually I feel a little better about BA after reading the last dozen posts.

It sounds like it was a complete cluster-f--k at the time, but:

1- they did right by the customers in fixing all the boards

2- they definitely aren't going to make that mistake again

3- the previous mistake was probably rather costly to them, and undoubtedly chewed into margins and overall production, productivity, and sales. After that, they were still around and probably learned a hell of a lot in the process. During it, they communicated and dealt with the shitstorm.

Now with all that having been said, BA, how are my orders coming along?   :-)

EDIT: I also consider the other recent communication a very positive reflection on the company -- where they came out and said, "hey we can't make this hash at the rate we want at the power level we wanted, but we're making good on our word by dropping the clock rage and bumping the number of cores." 

That is a company I want to be involved with. Transparent and doing right by the customer.


You are incorrect, BA did NOT fix the boards.  Would you send your boards back to a company that already fucked them up once?  I wouldn't.  The boards were fixed by a 3rd party.  By the time the issue was discovered the majority of boards were already shipped to consumers and had to be shipped to various people around the world to be fixed.
member
Activity: 74
Merit: 10
Actually I feel a little better about BA after reading the last dozen posts.

It sounds like it was a complete cluster-f--k at the time, but:

1- they did right by the customers in fixing all the boards

2- they definitely aren't going to make that mistake again

3- the previous mistake was probably rather costly to them, and undoubtedly chewed into margins and overall production, productivity, and sales. After that, they were still around and probably learned a hell of a lot in the process. During it, they communicated and dealt with the shitstorm.

Now with all that having been said, BA, how are my orders coming along?   :-)

EDIT: I also consider the other recent communication a very positive reflection on the company -- where they came out and said, "hey we can't make this hash at the rate we want at the power level we wanted, but we're making good on our word by dropping the clock rage and bumping the number of cores." 

That is a company I want to be involved with. Transparent and doing right by the customer.
hero member
Activity: 756
Merit: 500

I appreciate your enthusiasm but I'm not sure how...

Quote
Could have been bad or fake parts, could have been bad workmanship putting the parts on. As for the design, we are almost 100% sure that the chosen parts were right and the design sound, but i guess its possible that they just weren't up for the job. On paper there was plenty of overhead in there. Its kind of impossible to say really. But hey, we've found a way around and the boards now work. Thats the main thing.

equates to...

Quote
I wish you all the best with obtaining products that actually work, however, based on how bad Black Arrow fucked up the Drillbit board production using sub-par components I wouldn't plug in anything produced by this company.  



As for any updates, I'm trying to get a solid answer on where we're at. I'm going to start pressing the issue with our other teams. I will let you know what I find as quickly as possible. I'm sorry for the delays here, we've had a hectic few weeks.

Well Matt, maybe the "wouldn't plug in anything produced by this company" was a little extreme, but, I'm glad to see you didn't try to deny using sub-par parts and completely jacking up the boards causing at least 3 weeks in lost mining time.  I suppose that's not something you can really deny, eh?

Just wanted everyone to know who they're working with and the quality they should expect from you guys...
member
Activity: 87
Merit: 10
I wish you all the best with obtaining products that actually work, however, based on how bad Black Arrow fucked up the Drillbit board production using sub-par components I wouldn't plug in anything produced by this company.  Good luck!!


Barntech / bobsag, can you please confirm or deny this?


Drillbit / Bobsag3 they both had production runs through BlackArrow for their relative boards correct?

That is correct. They built my bitfury boards, and assembled the drillbit boards.



From Barntech,while BTCtalk was down:

Hey guys.

So we believe we have discovered the source of the problem. Basically we are looking at a bad inductor at LP1 which in turn in causing the regulator at U20 to fail and in some cases burn up. The fix is to replace the inductor, and if the regulator chip has failed, replace it also. All the boards out there that are experiencing the ?no green light? symptom have had the regulator fail and will need both components replaced. The good news is that this issue is isolated and doesn?t affect the rest of the boards. Everything else is solid.

We?re really sorry for the inconvenience this causes, and we?re determined to make it right. The bad components weren?t present in our original prototypes, and as you know the boards often mine successfully for hours or days before failing so the problem didn?t show up when the factory tested the pre-production boards or when we tested them before sending them out. In the interest of getting everyone mining quickly we chose to only test the boards for about 15 minutes and in that 15 minute none of them failed.

Now though, with the boards being run for longer, under different conditions, we are seeing it. Sigh. At least we know what it is and how to fix it, so that?s the next step.

First things first, stop running your boards. If they haven?t failed now, there is a pretty good chance they will at some point. Swapping out the LP1 inductor is a reasonably simple task. Swapping out the U20 regulator after it fails is not so simple. The more of these boards we can get to before the regulator goes the better. Its not worth getting a few extra days of hashing to potentially make the boards harder to repair and lose more time in the long run. STOP RUNNING THEM UNTIL THIS PART IS REPLACED.

We are coming up with a couple alternative solutions for replacing these parts.

Replacing just the inductor (green light on)

This is the good news option - you?ve powered off the board while the green light was still coming on.

Option 1 - DIY Inductor Replacement

Once we have selected and tested a suitable replacement inductor we?ll publish it for you all. Those of you we feel confident with a soldering iron, or have a friend who is handy with soldering can replace it yourselves.  We will publish a detailed instructional video on how to do this. This will be the quickest and cheapest way, but please only choose to do this if you are confident that you know what you?re doing. We can?t take responsibility for your boards once you start tinkering with them.

Option 2 - Send the board back

For those of you who don?t feel confident replacing the inductor yourselves, we will get them shipped either back here to us for repair or to a local repairer closer to you. We?re currently looking into overseas repair options so boards won?t necesarily have to come all the way back to Australia, though it may be easier in the long run. I?ll see what i can come up with.

Replacing inductor and regulator (no green light)

If your boards have already lost the regulator chip (no green light) then you will need to send them in so both the inductor and regulator can be replaced, unless you are VERY capable replacing chips on PCB boards, if you believe you are, then you are welcome to have a go at this too, but just know that the regulator chiup has 16 tiny little feet that all need to be soldered.

Source:
http://drillbitsystem.com/forum/index.php?topic=196.45


Hey guys.

Have updated the first page. It looks a little something like this: ... (in short, good news!  Cheesy )

**** Update 10-12-13****

Hey guys. OK i'm back, had a great weekend away and came back to good news! The team have implemented the fix into 30 boards and they have been running successfully for two days. Cheesy Looks like we're in business. I am shipping out those 30 boards now and the rest will be ready and tested tomorrow. We have passed the info on to our repairers in the states and the U.K. so we are ready to go into full repair mode.

Can everyone who is keen on doing the fix themselves please write to me so i can make note of who you are and pass on the relevant information.

Thanks everyone for your patience in this. We are truly almost out of it now. Can't wait to get this done so we can move onto future plans!!

I've noticed tensions have been running high and i understand it completely. It certainly has been a frustrating situation. But please don't take it out on the people helping make all this happen. This has been an amazing community effort and has been so wonderful to see everyone band together and solve this situation as a group. Massive thanks to TK1337 and Milkbottlec for stepping up to help out with repairs and going way above and beyond. Massive thanks to Lajz for keeping the forum running smoothly. And to everyone for chucking in your thoughts to help get to the bottom of it all.

As for what actually went wrong here, unfortunately we don't really know. Could have been bad or fake parts, could have been bad workmanship putting the parts on. As for the design, we are almost 100% sure that the chosen parts were right and the design sound, but i guess its possible that they just weren't up for the job. On paper there was plenty of overhead in there. Its kind of impossible to say really. But hey, we've found a way around and the boards now work. Thats the main thing.

Now i imagine things are going to get a bit messy with packages all over the place so please make it easier for me and let me know the status of your stuff. First thing i need to know is everyone doing their own repairs.

Oh and there is a new firmware that is running very smoothly indeed. More on that soon.  Smiley

Thanks guys.

Barntech

Source: http://drillbitsystem.com/forum/index.php?topic=206.msg1332#msg1332


Just so you all are aware...every single board had to be fixed by hand due to them either using fake/bad parts or shitty assembly. 

I appreciate your enthusiasm but I'm not sure how...

Quote
Could have been bad or fake parts, could have been bad workmanship putting the parts on. As for the design, we are almost 100% sure that the chosen parts were right and the design sound, but i guess its possible that they just weren't up for the job. On paper there was plenty of overhead in there. Its kind of impossible to say really. But hey, we've found a way around and the boards now work. Thats the main thing.

equates to...

Quote
I wish you all the best with obtaining products that actually work, however, based on how bad Black Arrow fucked up the Drillbit board production using sub-par components I wouldn't plug in anything produced by this company.  



As for any updates, I'm trying to get a solid answer on where we're at. I'm going to start pressing the issue with our other teams. I will let you know what I find as quickly as possible. I'm sorry for the delays here, we've had a hectic few weeks.
erk
hero member
Activity: 826
Merit: 500
I'm getting caught up on the thread. I'm sorry I've been away. Our secretary was out of the office for a week which slowed things down on the customer support and billing side of things.



Ill summarize the last few pages for you:

Status on tapeout?
Expected delivery date for batch 1?
Tapeout is irrelevant as that's behind the scenes, and we all know the eta is Feb 24th.


I agree that knowing when tapeout happens/happened will have no effect on the shipment date but it will give us an idea of how optimistic their predicted date is.
The cries of "when's tapeout?" are not better the that puerile "Are we there yet?"
full member
Activity: 173
Merit: 100
I wish you all the best with obtaining products that actually work, however, based on how bad Black Arrow fucked up the Drillbit board production using sub-par components I wouldn't plug in anything produced by this company.  Good luck!!

....

Just so you all are aware...every single board had to be fixed by hand due to them either using fake/bad parts or shitty assembly. 

Thank you, that was an interesting read. Did not exactly raise my level of confidence in BA... that's why I bought from Minersource and will deal with them directly and not BA.
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