Topic: Black Arrow Customers - Consumer Complaints Links - page 2. (Read 20518 times)

https://www.consumer.org.hk/cc-complaint/index.php?lang=en

I used online form for both Hong Kong Consumer Council and Cyber Crime report. And I got replies from both entities which is a good start.

Do you know which method you used in order to get a reply from them? Email? online form?

I got a copy of a letter sent from the consumer council to BA on my behalf.  After that, I haven't heard anything.

I have not gotten any reply from either group... :-(

Just some more conspiracy theory... sorry, i couldn't help myself.

Hi All,

Has anyone contacted by Hong Kong police in regards to Black Arrow case. I got an email from Hong Kong Police - Cyber Crime division and requesting further details about Black Arrow Software. Unfortunately, I could not cut / paste the body of the original email due to sensitive nature of the case.
I wonder how other people are going with Hong Kong consumer council and Police complaints against BA.

Should not accuse anyone unless we have a solid prove. Worse case , Forum moderators could help to provide IP addresses if required by LAW.

Maybe bitcz is actually BA... They collected all the complaint data from us and binned it.

Applicable for Hong Kong

Small Claims Tribunal - Level of Fees
Filing of Claim/Counterclaim and Summons    $
     
- where the claim does not exceed $3,000    20.00
- where the claim exceeds $3,000 but does not exceed $17,000    40.00
- where the claim exceeds $17,000 but does not exceed $33,000    70.00
- where the claim exceeds $33,000 but does not exceed $50,000    120.00
     
Summons and copy, including service, each witness    33.00
     
Application for review    61.00
     
Application for leave to appeal    61.00
     
Copies, Certification and Search    
     
Copy of any document (including written award or order) made in the Tribunal Registry and certifying the same (per page)    5.50
     
Copy of any document (including written award or order) made in the Tribunal Registry (per page)    4.00
     
Photostatic copy of document made in the Tribunal Registry and certification -    
- for each page or portion of a page    5.50
- for each page or portion of a page exceeding in size 210 mm x 297 mm    Such additional fee as the Registrar may fix
     
Translation of any document made in the Tribunal Registry and certificate (per page)    At the discretion of the Registrar
     
Certifying translation made elsewhere    20.00
     
Every search in the Tribunal Registry for each register, file or document    18.00
     
Bailiff Expenses    
     
Transportation or conveyance expenses and overtime, according to distance and time (to be paid in cash)    Actual expenditure plus 20% being administrative charges
     
Taking Evidence    
     
Attendance of any Government official to produce or prove in the Tribunal any record or document called for by any party other than the HKSAR Government    61.00
     
Attendance of any Government official to give any other evidence in the Tribunal -    
(a) when called as an expert    At the discretion of the Registrar
(b) when not called as an expert (per hour) or portion of an hour of attendance    61.00
     
Filing any affidavit or declaration (other than affidavit or declaration of a bailiff of Court) (including administering any oath or taking any declaration in the Registry) (L.N. 315 of 1992)    121.00
     
Miscellaneous    
     
Filing any notice or document in the Tribunal not hereinbefore referred to (other than a notice or document expressing an intention not to proceed with a claim or defence)    55.00
     
Sealing any document in connection with proceedings in the Tribunal not hereinbefore referred to    55.00
     
Any other matter or proceeding not hereinbefore referred to and for which no fee has been specified herein    Such fee as the Registrar may fix
     
Amendment of claim forms (per amendment application)    20.00
     
Bailiff to deliver claim documents (per address)    10.00

If you order BA products from resellers in UK, please read this to get your money back

How to Take Someone to the Small Claims Court in the UK
http://www.howtotakesomeonetocourt.info/joomla/

If you want to process Small Claim Tribunal in Hong Kong

http://www.judiciary.gov.hk/en/crt_services/pphlt/html/sc.htm#3

I think BA's SOP is to ignore all refund requests .. at least it feels that way, I requested my refund at the beginning of July and never heard anything.  In fact, they deleted my first two refund request tickets on their support site!  The third one is still there but it has been unanswered.

Really wish I had put my BTC behind KNC the second time through, they never let me down on my first miners.

I just got an idea not sure everyone would agree!
We need to run a social media campaign against BA due to their failure with customers' oders / refunds.
It would be great if we could get a social media campaign on Facebook and everyone like the page then million of people know the truth of BA.
I also found this good reading from Ecointalk.
http://www.chinalawblog.com/2010/11/how_to_sue_a_chinese_company_part_i_suing_in_the_united_states.html

I sent an email to bitcz about joining the lawsuit a couple of days ago, but I haven't heard back yet.
Can anyone please tell me what the status is on this?

Good luck! It's awfully quiet around blackarrow and minersource.

Reported Minersource to the FTC last night. If anyone else is waiting for a refund from Minersource please contact me, thank you.

Good News everyone

https://www.cryptocoinsnews.com/ftc-shuts-down-butterfly-labs-finally/

That information is contained in this thread.  Spend five minutes reading through it and you'll know where to send your information to join the group lawsuit.  It's been quoted and reposted numerous times.

Hi,

Just posting a message to say, I am one of the people who pre ordered and didn't receive anything.

I don't know how all of this works, but if people here want to launch legal action or whatever, I am available to help if there is a way (signing stuff, sending testimony, or I can also help a bit with fees).

I think if everyone agrees to place a grouped complaint or something, by grouping money for attorneys and other stuff this is doable. No?

Lol. Not speaking from experience here, but I think hitmen would probably want to take half or more of whatever BA coughed up.