Bonus Abuse: Who is to Blame? - page 11.

Eternad

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Quote from: virasisog on June 15, 2022, 09:32:13 AM

Quote from: Peanutswar on June 15, 2022, 08:39:15 AM

I guess into the part of the management because of course before making a release with the market they make a lot of test which is the reason why there's an alpha and beta testing and of course, we knows that there's a gambler who will grab the opportunity to make an advantage with this breach and of course, it is not their mistakes it is the Quality Assurance tester of the management and it is a huge lose for them it this might happen.

I certainly agree. It is the management's responsibility to secure and make sure that the tests were done smoothly. Gamblers will just take advantage of the site's loopholes and I guess that isn't their mistake. Abusive people will only exist when there are people who would tolerate them. The management must be responsible enough to handle their promotions and bonuses well.

What kind of test you are pertaining? This is not a bug or loophole on the website. The bonus can't be test since it's available on new account. The wagering requirements is what makes this bonus hard to get yet some very lucky users is using this as an insurance for playing since if they can win big then they can get the bonus as well while if they lose, It is just a regular lose and move on to the next account until they finally meet the wagering requirements by winning on the casino.

There's no way to test it or stop it unless they will set the wagering requirements to the maximum that's nearly impossible to achieve.

Gianluca95

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Reputation first.

Quote from: MrcMrc on June 15, 2022, 05:23:37 AM

The abuser of course is the responsible for reporting a bug to the admin or support, and if the player decide to take a chance in the failure of the system to exploit the bonus then he is a criminal most especially when it stated in the t&c of the site against multi account for one player.

it isn't an issue regarding bugs, but to use bonus only for earns from it and then leave the site, this practice is called bonus abusing. Consider bonus that is released at the new users like the BET 365's one. Many users with

that bonus plays in safe mode in way to earn that bonus and then leave the site.

virasisog

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Quote from: Peanutswar on June 15, 2022, 08:39:15 AM

I guess into the part of the management because of course before making a release with the market they make a lot of test which is the reason why there's an alpha and beta testing and of course, we knows that there's a gambler who will grab the opportunity to make an advantage with this breach and of course, it is not their mistakes it is the Quality Assurance tester of the management and it is a huge lose for them it this might happen.

I certainly agree. It is the management's responsibility to secure and make sure that the tests were done smoothly. Gamblers will just take advantage of the site's loopholes and I guess that isn't their mistake. Abusive people will only exist when there are people who would tolerate them. The management must be responsible enough to handle their promotions and bonuses well.

Maslate

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Quote from: bitzizzix on June 15, 2022, 08:55:51 AM

Abuse of any kind is a grave mistake, loss and crime that must be eradicated, as there is a possibility that perpetrators will do the same to other casinos in various ways just to get a bonus.

Abusers will just usually get banned. They will not be charge of a crime as most crypto casinos does allow anonymous gambling and customers does not submit for KYC.

Quote from: bitzizzix on June 15, 2022, 08:55:51 AM

And this problem if it happens too often will be a lesson for all casinos and will tighten the security system in terms of bonuses, because bonuses are their way of attracting honest new customers and bonuses are also what all customers especially new ones want.

Yes, they have to improve their system or their security as no casino will be abused with good security.
People just want to make money, unfortunately, they will do it even if it's unlawful already.

bitzizzix

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Abuse of any kind is a grave mistake, loss and crime that must be eradicated, as there is a possibility that perpetrators will do the same to other casinos in various ways just to get a bonus.
And this problem if it happens too often will be a lesson for all casinos and will tighten the security system in terms of bonuses, because bonuses are their way of attracting honest new customers and bonuses are also what all customers especially new ones want.

Peanutswar

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I guess into the part of the management because of course before making a release with the market they make a lot of test which is the reason why there's an alpha and beta testing and of course, we knows that there's a gambler who will grab the opportunity to make an advantage with this breach and of course, it is not their mistakes it is the Quality Assurance tester of the management and it is a huge lose for them it this might happen.

boyptc

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These operators should just invest to a better system to protect them from these fraudsters. They should expect something like this to happen and there will be trying hard to abuse them and that's usual for a business which is being done online.

I don't blame the operators since they're the one being targeted and attacked by these abusers, they're losing money on this one and they're the victims.

They really just have to add more budget on a better security for them to remove or at least reduce these abuses.

Rruchi man

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It is difficult playing the blame game, but these casino's do not do enough to secure their system, abuse is almost inevitable, it is their duty to always be on guard from such,

Quote from: Davidvictorson on June 15, 2022, 01:39:56 AM

Don't these online gambling operators anticipate these frauds while building their websites?

To catch a thief, they say you have to think like a thief...these casino's simply do not "think like thieves", that's why their system is always vulnerable to fraudsters. So far as you plan to start a website online that will have personal financial details of people and host some transactions, you have to be proactive, think like a thief, or contract the services of those who think like these fraudsters (cyber security specialist) to seek vulnerability in the website and try to anticipate the move of these fraudsters, so any future situation of fraudsters attacking website to steal financial details is nipped in the bud.

These casino's should know these, but perhaps they slash it out of budget when building their website. Cyber security specialist are very important to every website project.

Botnake

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It should be the one who made the abuse has to be blamed, otherwise, we are victim blaming if we will blame the gambling site. Although I must say that control in place for a gambling site might be weak if they can easily be abused by greedy gamblers, in the end, it's still those who commit abuse that should pay the consequences of their actions.

Saisher

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Quote from: Strongkored on June 15, 2022, 01:56:16 AM

Both, the abusers in first place who is to be blame and also casinos who don't anticipate the possibility of misuse of bonuses, which is why Casinos must have a good security system that can at least reduce cheaters to abuse the bonuses or promotions they provide, because multi-accounts or cheaters will always there, that's why Casino should have something that can be reduce cheater to penetrated Casino system.

I agree cheaters will always find a way to cheat if there is a way or vulnerabilities that they can find in a casino, but on the other hand, Casino should make their security air tight to shun these cheaters, cheaters or abusers will go away and find casinos with vulnerabilities, Casinos offer this bonus so should have a system that will check cheaters, its part of the reputation of casinos to make sure that they are above level.

Taskford

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Quote from: Davidvictorson on June 15, 2022, 01:39:56 AM

So I was reading this article where a recent study showed that 71% of online gambling merchants have reported an increase in promotion abuse over the past year.

Quote

After surveying 1,700 fraud and payment professionals based at online gambling platforms, the study found that 62% of all types of online merchants had suffered an increase in fraud over the past 12 months. These operators detailed significant impacts on revenue as a result of online fraud.
Promotional offers are a common tactic employed by online gambling platforms to attract customers; such offers include loyalty rewards, sign-up bonuses and free bets.
Savvy players make use of multiple accounts and different IP addresses to exploit these promotions, finding loopholes that result in heavy financial losses for the companies targeted.
Another form of fraud that has seen an increase is online payment fraud, with 67% of merchants reporting a rise in payment details being taken from customer accounts. The high traffic of the websites involved can make it difficult for companies to clamp down on fraudulent activity.

I was sitting and wondering, there will always be bad actors in online gambling but who is to blame, the customers/fraudsters or the gambling merchants? Are the customers/fraudsters getting tech-savvy or are the gambling merchants getting complacent in checking and testing their website for loopholes? Don't these online gambling operators anticipate these frauds while building their websites? Why don't they invest in a robust fraud detection system before the fraud happens and not after?
I ask again who is to blame for the increase in bonus abuse, the customers/fraudsters or the online gambling operators?

It's the operators main fault because they know that frauds about bonuses exist but still they didn't manage to do counter action towards this kind of abuse. And I can't trust this kind of platform which been attacked by many abusers since for sure they will get a huge problem just like what happen in Bitlucy right now. Also its fault by fraudster because for continues doing this they compromise the real user of the platform.

Rufsilf

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As being said ABUSE, this means that they violate the rules and someone who does will receive the blame, nothing else. Not a thing wonder about. Although the casino has lapsed with this and with the implementation of their rules, you as a responsible gambler will never take advantage of said thing. But unfortunately, many gamblers took advantage of it.

That is possible that every casino will review its rules and strictly implement them. And you as gamblers must take responsibility as well for every action you made.

MrcMrc

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The abuser of course is the responsible for reporting a bug to the admin or support, and if the player decide to take a chance in the failure of the system to exploit the bonus then he is a criminal most especially when it stated in the t&c of the site against multi account for one player.

rodskee

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Quote from: iv4n on June 15, 2022, 03:25:17 AM

Quote from: rodskee on June 15, 2022, 02:59:48 AM

actually there is no one to blame but the action , and it is the Abusing , coming from the word itself "ABUSE" is this good? of course not right? so why need to abuse the site even if this is in your face?

if you are a honest person and only wanted to gamble then there is no need to take advantage instead let the team learn about the bug or the leakages so they can do the update.

Actually, this is nicely said! Honest people don't take advantage when they run into bugs, they report it! If the casino team is smart they will reward the person who reported a bug!

exactly as we even see that there are gambling site that pays those who report bugs and even conduct a Bug Hunting event here like FortuneJack when they are relaunching their site years back.

Quote

Abusers will abuse! They are looking for ways to do it! The only reason why they gamble is to abuse casino promotions! So they are going around looking where and how to do it!

As we suspected since long time? that there are a team of gamblers that only looking for bugs and something they can abuse the site specially new casinos and if they did not progress? they will create bad reputation towards the site.

Quote

Nobody likes abusers, it's not nice what they are doing! But casino security is the casino team's responsibility! If they do a bad job they will be a target, and honest players will suffer from that too!

at some point they are also responsible to the abuse because they are not making deep search and studies before going to create and operate the site.

BitcoinPanther

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Quote from: Davidvictorson on June 15, 2022, 01:39:56 AM

I ask again who is to blame for the increase in bonus abuse, the customers/fraudsters or the online gambling operators?

This is a no brainer. Obviously it is the fraudster that is to blame. He is the one who abused the bonus and at the losing end is the Casino operator. Operator/merchant is just being generous to offer bonuses to promote their gambling site. If a person does not have a malicious intention to cheat the casino of its promotion by abusing it, then we won't see any kind of bonus abuse no matter how lacking the casino verification security is.

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Unfortunately it is in human nature the greed,it is one of the most emphasized attributes which we tend to control with different things like,laws,religion and moral.While these work for most of the population for those at the part that these don't work are to blame as they are always trying to find new ways to exploit others no matter who these others are,in our case the casinos.The casinos have also to keep in mind that when they design their bonus they can design it in a certain way to limit such abuses,it will not completely remove this phenomena but at least will greatly reduce it,one form of doing so is in order to get the bonus for example you need to deposit 1 Bitcoin to get 0.25 Bitcoin bonus and this 0.25 you have to wager it from 75-100 times which will take time to do and reduce the opportunities for the scammers.

vennali

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Quote from: Davidvictorson on June 15, 2022, 01:39:56 AM

So I was reading this article where a recent study showed that 71% of online gambling merchants have reported an increase in promotion abuse over the past year.

Quote

After surveying 1,700 fraud and payment professionals based at online gambling platforms, the study found that 62% of all types of online merchants had suffered an increase in fraud over the past 12 months. These operators detailed significant impacts on revenue as a result of online fraud.
Promotional offers are a common tactic employed by online gambling platforms to attract customers; such offers include loyalty rewards, sign-up bonuses and free bets.
Savvy players make use of multiple accounts and different IP addresses to exploit these promotions, finding loopholes that result in heavy financial losses for the companies targeted.
Another form of fraud that has seen an increase is online payment fraud, with 67% of merchants reporting a rise in payment details being taken from customer accounts. The high traffic of the websites involved can make it difficult for companies to clamp down on fraudulent activity.

I was sitting and wondering, there will always be bad actors in online gambling but who is to blame, the customers/fraudsters or the gambling merchants? Are the customers/fraudsters getting tech-savvy or are the gambling merchants getting complacent in checking and testing their website for loopholes? Don't these online gambling operators anticipate these frauds while building their websites? Why don't they invest in a robust fraud detection system before the fraud happens and not after?
I ask again who is to blame for the increase in bonus abuse, the customers/fraudsters or the online gambling operators?

Both are to blame but, firstly. The customers trying to take advantage of promotions put up by the sportsbooks and going against the sportsbooks TOS and colluding/making multiple accounts to get bonuses. Secondly, The sportsbooks that make very attractive but slightly unrealistic bonuses which needs external help most of the time to complete the bonuses. These Bonuses do attract a ton of customers but in the end, end up damaging their reputation as well. All the customers making multiple accounts, once the sportsbooks find out about it and close their account. The fraudulent customer would highly likely cry foul and write scathing reviews about the sportsbook, pleading his innocence. It becomes very hard to determine whom to believe. The Sportsbook for banning a player or the paying customer who pleads innocence.

madnessteat

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I don't think any of them are to blame, but they all need to pay attention to it and counter fraud. Casinos make money at the expense of their customers, so they have to provide safe storage of user funds. But most casinos buy software from software creators and don't have such a high level of technical specialists as cheaters. Customers should understand that because their private keys are kept by the casino.

LodisMcguire

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Quote from: Davidvictorson on June 15, 2022, 01:39:56 AM

I was sitting and wondering, there will always be bad actors in online gambling but who is to blame, the customers/fraudsters or the gambling merchants? Are the customers/fraudsters getting tech-savvy or are the gambling merchants getting complacent in checking and testing their website for loopholes? Don't these online gambling operators anticipate these frauds while building their websites? Why don't they invest in a robust fraud detection system before the fraud happens and not after?
I ask again who is to blame for the increase in bonus abuse, the customers/fraudsters or the online gambling operators?

I think no one could be blamed here because that's how the cycle works.The casino giving such bonuses probably know that it will be abused by some player.But the profit is outweighing the loss,so they will let it happen until they feel some significant loss and will then take some serious countermeasures.After all,it's just about a cycle of profit and losses.

joeperry

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Both should be blamed. The operators should protect their business and the players should not abuse the system. No one will take advantage on the bonuses if they are really secured (No loopholes) and players should not abuse the bonuses as that is to spice things up and it is the strategy of the owners to gain more players but in reality only the business owners are getting the risk.

If they found out a user that is taking advantage, they will do anything to protect it such as confiscating or blocking the account and in result the abusers will report and will play a victim and no matter what happened that incident will reflect in their reputation.

Topic: Bonus Abuse: Who is to Blame? - page 11. (Read 1464 times)