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Topic: BTC-E.com exchange Bitcoin, Litecoin, Namecoin <-> USD\BTC (fee 0.2%) - page 42. (Read 264904 times)

full member
Activity: 224
Merit: 100
FUCK BTC-E!

I am on day 10 of a simple, and not very,large (just under $1k) PayPal withdraw. And between 5 tickets and 10+ emails the best answer I have gotten is "PayPal add soon" and "sent to

it is 100% unacceptable for ANY even semi serious trading site to be as blatantly incompetent as BTCE has shown themselves to be.

Yeah, I know. You are Russian. But maybe since you serve a world wide community you should pay even a damn shred of attention to international customers.

Until I get a USD refund in my account, or the Paypal transfer goes through I am considering BTCE as scammers.

member
Activity: 65
Merit: 10
I recently sent 2k USD via wire transfer and noticed after I had already sent that your FAQ says you do not accept wire transfer from US bank accounts?? Why is this not stated on the actual deposit screen? What is going to happen to my money since it was already sent??

My friend here really needs a response on this. It is very unclear indeed on the site that you do not accept U.S. wire transfers, some sections like the Deposit USD area of the Finances page imply that you can. Then on other FAQ pages it says that U.S. transfers are not accepted.

Right now his money is in limbo, floating off in some Czech bank, and he's getting a little concerned.

Can someone please respond to this, or could someone who speaks Russian perhaps translate the key idea of what's going on? He would ultimately just really like his money to be sent back to the bank and account that originated the transfer at this point.

Much appreciated, thanks.

Why do you post on forum? There is a tech support on btc-e, button Support in Contacts: http://hdbtce.kayako.com/

We are posting here also because I have exhausted all other resources on trying to get help with this issue. For whatever reason the support ticket system has been ZERO help.

---Me : "I recently sent 2k USD via wire transfer and noticed after I had already sent that your FAQ says you do not accept wire transfer from US bank accounts?? Why is this not stated on the actual deposit screen? What is going to happen to my money since it was already sent??"

---Support: "Hello

!!!Wire Transfer from the U.S. is forbidden!!!!

fee - 1%
You'll be sent from the company or from an individual?
If you'll send a bank transfer from an individual, is necessary that you sent us a scan of your passport."

---Me: "Copy of my ID...is there anything else you need?" (Scan of my gov ID was attached with this message)

---Support: "Hello

Then follow instructions.

details

Beneficiary: Mayzus Financial Services Ltd
Beneficiary Address: 869 High Road, London N12 8QA, UK
Beneficiary Bank: Ceska sporitelna a.s.
Beneficiary Bank Address: Olbrachtova 1929/62, Prague 4, 14000, Czech Republic
Beneficiary Bank SWIFT: GIBACZPX
IBAN USD: CZ09 0800 0000 0000 0368 1892
IBAN EUR CZ80 0800 0000 0000 0368 1972
Details of Payment: FFC ACC.9311.23015, TRANSFER TO OWN ACC ID 111458"

---Me: "I already sent the money on 06/24.2013 it was $1,955 USD. I just need to know if my money will be returned to me or will it be deposited into my BTC-e account? I really need my money back! Right now is the perfect time to invest in BTC and I need to do so! Please just inform me of what is going to happen with my money! Here are the transaction details:
 
 Description:WIRE TYPE:INTL OUT DATE:130624 TIME:1604 ET...etc
 
 Я yжe oтпpaвил дeньги нa 06/24.2013 oнa cocтaвлялa $ 1955 USD. Mнe пpocтo нyжнo знaть, ecли мoи дeньги бyдyт вoзвpaщeны мнe или этo бyдeт зaчиcлeны нa мoй BTC-E зaпиcь? Я дeйcтвитeльнo нyжны мoи дeньги oбpaтнo! Ceйчac caмoe идeaльнoe вpeмя для инвecтиций в БTД, и мнe нyжнo этo дeлaть! Пoжaлyйcтa, пpocтo cooбщитe мнe o тoм, чтo бyдeт c мoими дeньгaми! Boт пoдpoбнocти cдeлки:

YA uzhe otpravilden'gi na 06/24.2013 ona sostavlyala $ 1955 USD. Mne prosto nuzhno znat', yesli moi den'gi budut vozvrashcheny mne ili eto budet zachisleny na moy BTC -E zapis'? YA deystvitel'no nuzhny moi den'gi obratno! Seychas samoye ideal'noye vremya dlya investitsiy v BTD , i mne nuzhno eto delat'! Pozhaluysta, prosto soobshchite mne o tom, chto budet s moimi den'gami ! Vot podrobnosti sdelki"



The last part is my attempt to break the language barrier with google translate. Any other ideas besides the obvious which has already been done?



Probably, you just need to chill for a few weeks.

If the money for a SWIFT transfer is not correctly allocated to the recipient bank account, the transaction will time out and the money will bounce back. I do not know how soon this will be in your case, you could ask the bank which sent the money how long this will take. It all depends on the type of connection that the sending and receiving banks have to the SWIFT network. At a guess I would say between 4 and 8 weeks. I would expect that you will lose the admin fees unless you can show to the bank that it was their fault which seems unlikely.

I expect that there is nothing that BTC-E can do about it.
newbie
Activity: 32
Merit: 0
after hours i get an email with ip-adresses.
no single word.
only ip-adresses.

i still cant log in with my email.
dont know for what they send me ip-adresses. i only want log in my account.

Support has drove me to drinking. Five replies now and none of them have answered any of my questions, or even make much sense! Last reply simply says "At the weekend the bank does not work!" My reoccurring question is, will my money be returned to me or will it be deposited into my btc-e account? I have been asking this question since the 24th so what does the bank being closed have to do with my question? I like trading on btc-e but if I ever have to deal with support again I doubt my money will stay there.
full member
Activity: 383
Merit: 100
If you were to add DGC It would have been greatly appreciated!
hero member
Activity: 809
Merit: 501
Why would BTC-E accept DGC rather than Freicoin and Devcoin (the coins they do not have that have the highest market cap)? http://coinmarketcap.com/


====> "Introduction of digital coin " 2009 !



http://www.youtube.com/watch?v=dkXclJr1Z4U


_$DGC_looking way undervalued imo watch me mine/buy and hold + nice video ...thanks

That video is not for digital coin the crypto-currency...
sr. member
Activity: 294
Merit: 250
after hours i get an email with ip-adresses.
no single word.
only ip-adresses.

i still cant log in with my email.
dont know for what they send me ip-adresses. i only want log in my account.
full member
Activity: 134
Merit: 100
I want my money... Why the hell does support not reply for days whilst you withhold my funds.
newbie
Activity: 28
Merit: 0
Why would BTC-E accept DGC rather than Freicoin and Devcoin (the coins they do not have that have the highest market cap)? http://coinmarketcap.com/


====> "Introduction of digital coin " 2009 !



http://www.youtube.com/watch?v=dkXclJr1Z4U


_$DGC_looking way undervalued imo watch me mine/buy and hold + nice video ...thanks
full member
Activity: 168
Merit: 100
Designer & Developer
This is by far my most favorite exchange!! Smiley Good work on the site!
newbie
Activity: 42
Merit: 0
Hey where is btc-e based and is there any risk of it being closed by US government?
sr. member
Activity: 294
Merit: 250
i cant log into btc-e. it says invalid email.
but i can get an email to set a new password. then i cant still log in. invalid email.

anyone has same troubles?

did get a ticket on support.
member
Activity: 63
Merit: 10
Any change of a withdrawal / deposit API being released?

Don't expect it for government-issued currency, since that's a tricky issue... but virtual currency seems natural to convert automatically.

One request I've seen is a Bitcoin / Litecoin client that can "automatically" convert between the two. The only way I can think of this reasonably done w/o taking risk and being a hold of large amounts of Bitcoin / Litecoin to self-manage the conversion is to take an exchange and use it to perform market purchases.

Ex:
User wants to convert BTC -> LTC w/ market rate
Client looks up rates and calculates estimated LTC for a given BTC amount

Client requests a deposit address from backend
Client sends amount to backend
Client waits for backend to accept payment (another API call)

Client performs trade using standard API

Client requests a withdrawal to a given address

Boom, instant transfer.

Note: You could make this userless by doing the following API...

Client sends:
 * limit rate or simply allows market value
 * currency X type
 * currency Y type
 * amount of currency X
 * target address for currency Y

Server sends:
 * address of currency type X
 * estimated return value in currency Y given the estimated amount of currency X
 * expected fee to be taken out (either this could have already been applied to expected return value, or defined as a value to subtract to determine your real estimated return value)
 * ID of some sort for future tracking APIs


Server does not have to expect the exact amount going in, it can take all that is going in to the address in a reasonably close period of time (ex: within 2 blocks starting time)... then it performs a purchase of currency Y using parameters passed in... then sends Y back to the user

BTC-e could stand to gain a bundle from this w/o having to deal with users... just an API needs to be designed and appropriate automation fees applied (though... last I saw... standard LTC withdrawal fee was quite huge relative to the USD value... newer clients, IIRR use a lower value)
member
Activity: 66
Merit: 10


Have you hard back on this issue?  I don't see in the FAQ that they do not support U.S. Bank wire transfers...  Have others used this payment method successfully?  I wonder if it just takes a long time to process...

On the main website they do indeed fail to mention anywhere that they don't accept U.S. wires. However, if you go to their "support" site, you will see on the FAQ there:

https://hdbtce.kayako.com/Knowledgebase/Article/View/30/0/deposit-methods-usd--eur--rur
hero member
Activity: 809
Merit: 501
I recently sent 2k USD via wire transfer and noticed after I had already sent that your FAQ says you do not accept wire transfer from US bank accounts?? Why is this not stated on the actual deposit screen? What is going to happen to my money since it was already sent??

My friend here really needs a response on this. It is very unclear indeed on the site that you do not accept U.S. wire transfers, some sections like the Deposit USD area of the Finances page imply that you can. Then on other FAQ pages it says that U.S. transfers are not accepted.

Right now his money is in limbo, floating off in some Czech bank, and he's getting a little concerned.

Can someone please respond to this, or could someone who speaks Russian perhaps translate the key idea of what's going on? He would ultimately just really like his money to be sent back to the bank and account that originated the transfer at this point.

Much appreciated, thanks.

Why do you post on forum? There is a tech support on btc-e, button Support in Contacts: http://hdbtce.kayako.com/

We are posting here also because I have exhausted all other resources on trying to get help with this issue. For whatever reason the support ticket system has been ZERO help.

---Me : "I recently sent 2k USD via wire transfer and noticed after I had already sent that your FAQ says you do not accept wire transfer from US bank accounts?? Why is this not stated on the actual deposit screen? What is going to happen to my money since it was already sent??"

---Support: "Hello

!!!Wire Transfer from the U.S. is forbidden!!!!

fee - 1%
You'll be sent from the company or from an individual?
If you'll send a bank transfer from an individual, is necessary that you sent us a scan of your passport."

---Me: "Copy of my ID...is there anything else you need?" (Scan of my gov ID was attached with this message)

---Support: "Hello

Then follow instructions.

details

Beneficiary: Mayzus Financial Services Ltd
Beneficiary Address: 869 High Road, London N12 8QA, UK
Beneficiary Bank: Ceska sporitelna a.s.
Beneficiary Bank Address: Olbrachtova 1929/62, Prague 4, 14000, Czech Republic
Beneficiary Bank SWIFT: GIBACZPX
IBAN USD: CZ09 0800 0000 0000 0368 1892
IBAN EUR CZ80 0800 0000 0000 0368 1972
Details of Payment: FFC ACC.9311.23015, TRANSFER TO OWN ACC ID 111458"

---Me: "I already sent the money on 06/24.2013 it was $1,955 USD. I just need to know if my money will be returned to me or will it be deposited into my BTC-e account? I really need my money back! Right now is the perfect time to invest in BTC and I need to do so! Please just inform me of what is going to happen with my money! Here are the transaction details:
 
 Description:WIRE TYPE:INTL OUT DATE:130624 TIME:1604 ET...etc
 
 Я yжe oтпpaвил дeньги нa 06/24.2013 oнa cocтaвлялa $ 1955 USD. Mнe пpocтo нyжнo знaть, ecли мoи дeньги бyдyт вoзвpaщeны мнe или этo бyдeт зaчиcлeны нa мoй BTC-E зaпиcь? Я дeйcтвитeльнo нyжны мoи дeньги oбpaтнo! Ceйчac caмoe идeaльнoe вpeмя для инвecтиций в БTД, и мнe нyжнo этo дeлaть! Пoжaлyйcтa, пpocтo cooбщитe мнe o тoм, чтo бyдeт c мoими дeньгaми! Boт пoдpoбнocти cдeлки:

YA uzhe otpravilden'gi na 06/24.2013 ona sostavlyala $ 1955 USD. Mne prosto nuzhno znat', yesli moi den'gi budut vozvrashcheny mne ili eto budet zachisleny na moy BTC -E zapis'? YA deystvitel'no nuzhny moi den'gi obratno! Seychas samoye ideal'noye vremya dlya investitsiy v BTD , i mne nuzhno eto delat'! Pozhaluysta, prosto soobshchite mne o tom, chto budet s moimi den'gami ! Vot podrobnosti sdelki"



The last part is my attempt to break the language barrier with google translate. Any other ideas besides the obvious which has already been done?


Have you hard back on this issue?  I don't see in the FAQ that they do not support U.S. Bank wire transfers...  Have others used this payment method successfully?  I wonder if it just takes a long time to process...
newbie
Activity: 32
Merit: 0
I recently sent 2k USD via wire transfer and noticed after I had already sent that your FAQ says you do not accept wire transfer from US bank accounts?? Why is this not stated on the actual deposit screen? What is going to happen to my money since it was already sent??

My friend here really needs a response on this. It is very unclear indeed on the site that you do not accept U.S. wire transfers, some sections like the Deposit USD area of the Finances page imply that you can. Then on other FAQ pages it says that U.S. transfers are not accepted.

Right now his money is in limbo, floating off in some Czech bank, and he's getting a little concerned.

Can someone please respond to this, or could someone who speaks Russian perhaps translate the key idea of what's going on? He would ultimately just really like his money to be sent back to the bank and account that originated the transfer at this point.

Much appreciated, thanks.

Why do you post on forum? There is a tech support on btc-e, button Support in Contacts: http://hdbtce.kayako.com/

We are posting here also because I have exhausted all other resources on trying to get help with this issue. For whatever reason the support ticket system has been ZERO help.

---Me : "I recently sent 2k USD via wire transfer and noticed after I had already sent that your FAQ says you do not accept wire transfer from US bank accounts?? Why is this not stated on the actual deposit screen? What is going to happen to my money since it was already sent??"

---Support: "Hello

!!!Wire Transfer from the U.S. is forbidden!!!!

fee - 1%
You'll be sent from the company or from an individual?
If you'll send a bank transfer from an individual, is necessary that you sent us a scan of your passport."

---Me: "Copy of my ID...is there anything else you need?" (Scan of my gov ID was attached with this message)

---Support: "Hello

Then follow instructions.

details

Beneficiary: Mayzus Financial Services Ltd
Beneficiary Address: 869 High Road, London N12 8QA, UK
Beneficiary Bank: Ceska sporitelna a.s.
Beneficiary Bank Address: Olbrachtova 1929/62, Prague 4, 14000, Czech Republic
Beneficiary Bank SWIFT: GIBACZPX
IBAN USD: CZ09 0800 0000 0000 0368 1892
IBAN EUR CZ80 0800 0000 0000 0368 1972
Details of Payment: FFC ACC.9311.23015, TRANSFER TO OWN ACC ID 111458"

---Me: "I already sent the money on 06/24.2013 it was $1,955 USD. I just need to know if my money will be returned to me or will it be deposited into my BTC-e account? I really need my money back! Right now is the perfect time to invest in BTC and I need to do so! Please just inform me of what is going to happen with my money! Here are the transaction details:
 
 Description:WIRE TYPE:INTL OUT DATE:130624 TIME:1604 ET...etc
 
 Я yжe oтпpaвил дeньги нa 06/24.2013 oнa cocтaвлялa $ 1955 USD. Mнe пpocтo нyжнo знaть, ecли мoи дeньги бyдyт вoзвpaщeны мнe или этo бyдeт зaчиcлeны нa мoй BTC-E зaпиcь? Я дeйcтвитeльнo нyжны мoи дeньги oбpaтнo! Ceйчac caмoe идeaльнoe вpeмя для инвecтиций в БTД, и мнe нyжнo этo дeлaть! Пoжaлyйcтa, пpocтo cooбщитe мнe o тoм, чтo бyдeт c мoими дeньгaми! Boт пoдpoбнocти cдeлки:

YA uzhe otpravilden'gi na 06/24.2013 ona sostavlyala $ 1955 USD. Mne prosto nuzhno znat', yesli moi den'gi budut vozvrashcheny mne ili eto budet zachisleny na moy BTC -E zapis'? YA deystvitel'no nuzhny moi den'gi obratno! Seychas samoye ideal'noye vremya dlya investitsiy v BTD , i mne nuzhno eto delat'! Pozhaluysta, prosto soobshchite mne o tom, chto budet s moimi den'gami ! Vot podrobnosti sdelki"



The last part is my attempt to break the language barrier with google translate. Any other ideas besides the obvious which has already been done?
member
Activity: 66
Merit: 10
I recently sent 2k USD via wire transfer and noticed after I had already sent that your FAQ says you do not accept wire transfer from US bank accounts?? Why is this not stated on the actual deposit screen? What is going to happen to my money since it was already sent??

My friend here really needs a response on this. It is very unclear indeed on the site that you do not accept U.S. wire transfers, some sections like the Deposit USD area of the Finances page imply that you can. Then on other FAQ pages it says that U.S. transfers are not accepted.

Right now his money is in limbo, floating off in some Czech bank, and he's getting a little concerned.

Can someone please respond to this, or could someone who speaks Russian perhaps translate the key idea of what's going on? He would ultimately just really like his money to be sent back to the bank and account that originated the transfer at this point.

Much appreciated, thanks.

Why do you post on forum? There is a tech support on btc-e, button Support in Contacts: http://hdbtce.kayako.com/

I post on the forum because he's already trying tech support through that link and they haven't been helpful. It seems like there is a language barrier. He explained the issue to them, was asked for government ID, so then gave it to them. They responded to his uploaded ID by saying "Then follow directions" (that's all, 3 words) and copy pasting the account/bank information about where to send wire transfers to. (It appears they misunderstood the ticket? Idk)

edit: and he is of course sending numerous messages to support through that link attempting to explain all this and get their attention and is not getting much of it.
sr. member
Activity: 303
Merit: 250
I recently sent 2k USD via wire transfer and noticed after I had already sent that your FAQ says you do not accept wire transfer from US bank accounts?? Why is this not stated on the actual deposit screen? What is going to happen to my money since it was already sent??

My friend here really needs a response on this. It is very unclear indeed on the site that you do not accept U.S. wire transfers, some sections like the Deposit USD area of the Finances page imply that you can. Then on other FAQ pages it says that U.S. transfers are not accepted.

Right now his money is in limbo, floating off in some Czech bank, and he's getting a little concerned.

Can someone please respond to this, or could someone who speaks Russian perhaps translate the key idea of what's going on? He would ultimately just really like his money to be sent back to the bank and account that originated the transfer at this point.

Much appreciated, thanks.

Why do you post on forum? There is a tech support on btc-e, button Support in Contacts: http://hdbtce.kayako.com/
sr. member
Activity: 256
Merit: 250
Why would BTC-E accept DGC rather than Freicoin and Devcoin (the coins they do not have that have the highest market cap)? http://coinmarketcap.com/
member
Activity: 66
Merit: 10
I recently sent 2k USD via wire transfer and noticed after I had already sent that your FAQ says you do not accept wire transfer from US bank accounts?? Why is this not stated on the actual deposit screen? What is going to happen to my money since it was already sent??

My friend here really needs a response on this. It is very unclear indeed on the site that you do not accept U.S. wire transfers, some sections like the Deposit USD area of the Finances page imply that you can. Then on other FAQ pages it says that U.S. transfers are not accepted.

Right now his money is in limbo, floating off in some Czech bank, and he's getting a little concerned.

Can someone please respond to this, or could someone who speaks Russian perhaps translate the key idea of what's going on? He would ultimately just really like his money to be sent back to the bank and account that originated the transfer at this point.

Much appreciated, thanks.
member
Activity: 84
Merit: 10
Anybody that would actually know have any idea how much truth there is to this random article?

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