btc-e.com,
Any updates on my ticket #TYA-369-89961?
Topic: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%) - page 17. (Read 40098 times)
February 02, 2014, 11:32:13 AM
February 02, 2014, 03:26:30 AM
Dear BTCE
I tried to transfer LTC out of my btce account but i get this msg
"Denied for your account. Contact support."
With no warning or reason given and no answer to my support ticket ECZ-668-87396
Can you inform me why you have locked my account in this way?
Colm
I tried to transfer LTC out of my btce account but i get this msg
"Denied for your account. Contact support."
With no warning or reason given and no answer to my support ticket ECZ-668-87396
Can you inform me why you have locked my account in this way?
Colm
Hello, we have responded to your ticket.
February 02, 2014, 03:26:05 AM
Hello Please can you freeze my account and stop any transfers going out of chic27 account
A hacker has hacked it and changed my email
TICKET NUMBER BMO-310-81432
please stop any transfers and could you change my email back to what it was thanks its urgent dont want hackers to steal my coins
thanks
Alex
A hacker has hacked it and changed my email
TICKET NUMBER BMO-310-81432
please stop any transfers and could you change my email back to what it was thanks its urgent dont want hackers to steal my coins
thanks
Alex
Hello, we have responded to your ticket.
January 30, 2014, 07:01:46 AM
Why do you continue to merge tickets without responding? I made a withdrawal request 3 weeks ago, no responses and no money. Why don't you just credit the money back into accounts if you are failing to process the withdrawal?
I understand merging tickets makes sense as far as the issue is identical to reduce the volume. I try to add on to the existing ticket. Of course I wish they handle them faster and response immediately however.
January 28, 2014, 02:16:26 PM
Why do you continue to merge tickets without responding? I made a withdrawal request 3 weeks ago, no responses and no money. Why don't you just credit the money back into accounts if you are failing to process the withdrawal?
January 28, 2014, 02:05:16 AM
BTC-E,
Last year I deposited USD funds into my account via international wire transfer and they never showed up in my BTC-E account despite many emails/tickets to support.
My bank has completed a trace of the transfer and has confirmed payment of the funds to BTC-E.
I have just private messaged you and emailed support my user details, aswell as copies of the receipt and trace of the international wire transfer.
Please deposit the funds into my account so that I may begin to use your service.
Thanks.
Last year I deposited USD funds into my account via international wire transfer and they never showed up in my BTC-E account despite many emails/tickets to support.
My bank has completed a trace of the transfer and has confirmed payment of the funds to BTC-E.
I have just private messaged you and emailed support my user details, aswell as copies of the receipt and trace of the international wire transfer.
Please deposit the funds into my account so that I may begin to use your service.
Thanks.
January 27, 2014, 01:49:36 PM
Dear BTCE
I tried to transfer LTC out of my btce account but i get this msg
"Denied for your account. Contact support."
With no warning or reason given and no answer to my support ticket ECZ-668-87396
Can you inform me why you have locked my account in this way?
Colm
I tried to transfer LTC out of my btce account but i get this msg
"Denied for your account. Contact support."
With no warning or reason given and no answer to my support ticket ECZ-668-87396
Can you inform me why you have locked my account in this way?
Colm
January 27, 2014, 12:44:53 PM
Hello Please can you freeze my account and stop any transfers going out of chic27 account
A hacker has hacked it and changed my email
TICKET NUMBER BMO-310-81432
please stop any transfers and could you change my email back to what it was thanks its urgent dont want hackers to steal my coins
thanks
Alex
A hacker has hacked it and changed my email
TICKET NUMBER BMO-310-81432
please stop any transfers and could you change my email back to what it was thanks its urgent dont want hackers to steal my coins
thanks
Alex
January 26, 2014, 02:57:55 PM
Add deposit/withdraw API. SEPA deposits/withdraws shouldn't take 10 days! Support needs some english lessons. 
January 26, 2014, 02:18:49 PM
Add: Megacoin, Worldcoin & Quarkcoin please.
no plans
January 26, 2014, 01:30:28 PM
Add: Megacoin, Worldcoin & Quarkcoin please.
January 26, 2014, 11:19:06 AM
Dear participants community!
Terms & Conditions - https://btc-e.com/page/1
- Deposit USD: - https://btc-e.com/profile#funds/deposit/usd
- Deposit EUR: - https://btc-e.com/profile#funds/deposit/eur
- Deposit RUR: - https://btc-e.com/profile#funds/deposit/rur
- Withdraw USD: - https://btc-e.com/profile#funds/withdraw/usd
- Withdraw EUR: - https://btc-e.com/profile#funds/withdraw/eur
- Withdraw RUR: - https://btc-e.com/profile#funds/withdraw/rur
Meta Trader 4 - https://btc-e.com/profile#meta_trader
To download MetaTrader 4 client please click here - http://files.metaquotes.net/4656/mt4/btceexchange4setup.exe
Install Android version of terminal you can here - https://play.google.com/store/apps/details?id=net.metaquotes.metatrader4
To install iOS version of terminal please click here - http://itunes.apple.com/ru/app/metatrader-4/id496212596?mt=8
Server’s address: real - exchange.btc-e.org:443 demo - demoexchange.btc-e.org:443
- API:
Trade API
Description - https://btc-e.com/api/documentation
Support
http://support.btc-e.com
Terms & Conditions - https://btc-e.com/page/1
- Deposit USD: - https://btc-e.com/profile#funds/deposit/usd
- Deposit EUR: - https://btc-e.com/profile#funds/deposit/eur
- Deposit RUR: - https://btc-e.com/profile#funds/deposit/rur
- Withdraw USD: - https://btc-e.com/profile#funds/withdraw/usd
- Withdraw EUR: - https://btc-e.com/profile#funds/withdraw/eur
- Withdraw RUR: - https://btc-e.com/profile#funds/withdraw/rur
Meta Trader 4 - https://btc-e.com/profile#meta_trader
To download MetaTrader 4 client please click here - http://files.metaquotes.net/4656/mt4/btceexchange4setup.exe
Install Android version of terminal you can here - https://play.google.com/store/apps/details?id=net.metaquotes.metatrader4
To install iOS version of terminal please click here - http://itunes.apple.com/ru/app/metatrader-4/id496212596?mt=8
Server’s address: real - exchange.btc-e.org:443 demo - demoexchange.btc-e.org:443
- API:
Trade API
Description - https://btc-e.com/api/documentation
Support
http://support.btc-e.com
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