btcQuick.com Feedback Thread - page 10.

bitcoinDash

newbie

Activity: 14

Merit: 0

Quote from: Enrico12345 on June 28, 2013, 11:32:46 AM

Quote from: mprep on June 28, 2013, 09:19:50 AM

Quote from: Enrico12345 on June 28, 2013, 07:17:51 AM

finally got a respond after 3 days! Now they wanted additional information.

I sent this information now, I hope it won't take again that long.

Good luck with next response.

they activated me now finally. Will see when I get finally my bitcoins...

I've had delays in the past too, but in the end btcQuick came through. I've got an order pending too (1hr and counting...) It's a decent service, but claiming "5-30 minutes" might be a bit too bold, since it leaves people waiting around thinking, "Any minute now..." when in reality, there are probably all sorts of variables btcQuick can't control for, like issues with google checkout, individual banks, etc.

Anyways, just gotta keep your fingers crossed and hope the price of bitcoins deosn't tank during the delay.

Enrico12345

newbie

Activity: 8

Merit: 0

Quote from: mprep on June 28, 2013, 09:19:50 AM

Quote from: Enrico12345 on June 28, 2013, 07:17:51 AM

finally got a respond after 3 days! Now they wanted additional information.

I sent this information now, I hope it won't take again that long.

Good luck with next response.

they activated me now finally. Will see when I get finally my bitcoins...

mprep

global moderator

Activity: 3766

Merit: 2610

In a world of peaches, don't ask for apple sauce

Quote from: Enrico12345 on June 28, 2013, 07:17:51 AM

finally got a respond after 3 days! Now they wanted additional information.

I sent this information now, I hope it won't take again that long.

Good luck with next response.

Enrico12345

newbie

Activity: 8

Merit: 0

finally got a respond after 3 days! Now they wanted additional information.

I sent this information now, I hope it won't take again that long.

Omfghaxs

newbie

Activity: 11

Merit: 0

Quote from: Ascension on June 26, 2013, 05:50:10 PM

Quote from: Omfghaxs on June 26, 2013, 05:42:47 PM

Quote from: Ascension on June 26, 2013, 11:27:32 AM

Quote from: Omfghaxs on June 25, 2013, 11:16:01 PM

Hi my order (7005), still hasn't come in yet.. it's been almost 2 days.

We helped this customer with their order yesterday and got it resolved.

thanks,
-Ascension

I am that customer and it has not been resolved. I have not gotten anything in my email, and the status in my account is still stuck on "payment received"

I got your order mixed up with someone else. Your order is still pending payment confirmation from Google Checkout. We have received notification that your payment has been submitted but we have to wait until the payment has been processed before we can release the bitcoins. You may want to call your cards issuing bank to see if they can shed some light on why the payment hasn't cleared.

thanks,
-Ascension

My bank says that they are waiting for the documents from the merchant. Huh

Enrico12345

newbie

Activity: 8

Merit: 0

Quote from: ?? on ??

Newbie unable to post in this thread. See his thread in the Newbie sub-forum:

https://bitcointalksearch.org/topic/how-can-i-activate-replies-244728

Quote from: Enrico12345 on June 27, 2013, 11:30:00 AM

Hello,

how can I activate, that I can reply?

I want contact die BTC"quick" support here:

https://bitcointalk.org/index.php?topic=127840.new;topicseen#new

I am waiting almost 2 days for verification.

If btcquick support sees that, my Order Number: 100658

Best Regards,
Enrico

Edit:

made the order Jun 25, 2013 11:12 AM..

Please respond in their thread in the Newbie forum, since they are unable to reply here.

Do I get any respond?

Ascension

sr. member

Activity: 457

Merit: 250

Quote from: Omfghaxs on June 26, 2013, 05:42:47 PM

Quote from: Ascension on June 26, 2013, 11:27:32 AM

Quote from: Omfghaxs on June 25, 2013, 11:16:01 PM

Hi my order (7005), still hasn't come in yet.. it's been almost 2 days.

We helped this customer with their order yesterday and got it resolved.

thanks,
-Ascension

I am that customer and it has not been resolved. I have not gotten anything in my email, and the status in my account is still stuck on "payment received"

I got your order mixed up with someone else. Your order is still pending payment confirmation from Google Checkout. We have received notification that your payment has been submitted but we have to wait until the payment has been processed before we can release the bitcoins. You may want to call your cards issuing bank to see if they can shed some light on why the payment hasn't cleared.

thanks,
-Ascension

Omfghaxs

newbie

Activity: 11

Merit: 0

Quote from: Ascension on June 26, 2013, 11:27:32 AM

Quote from: Omfghaxs on June 25, 2013, 11:16:01 PM

Hi my order (7005), still hasn't come in yet.. it's been almost 2 days.

We helped this customer with their order yesterday and got it resolved.

thanks,
-Ascension

I am that customer and it has not been resolved. I have not gotten anything in my email, and the status in my account is still stuck on "payment received"

josiasrdz

member

Activity: 112

Merit: 10

Quote from: Ascension on June 26, 2013, 11:28:04 AM

Quote from: josiasrdz on June 26, 2013, 09:06:21 AM

My account never got verified (order 100455)

Your membership has been processed. Sorry for the delay.

Thanks,
-Ascension

Thanks, I ordered BTC1 (order 7052) like 2 hours ago but the order status is still in "payment confirmed"

edit: thanks

MicroGuy

legendary

Activity: 2506

Merit: 1030

Twitter @realmicroguy

Quote from: Ascension on June 19, 2013, 04:12:28 PM

Quote from: cardcomm on June 19, 2013, 03:34:51 PM

I guess btcQuick service reps don't post/check here very often...

We check this forum ever day. Most of your customer service is handled via email and telephone. Microguy did receive his order after he called Google Checkout and resolved the issue.

This is correct.

Two big thumbs up to Jerrod at BtcQuick. The issue was with Google checkout and not BtcQuick. These guys are top notch all the way.

Ascension

sr. member

Activity: 457

Merit: 250

Quote from: josiasrdz on June 26, 2013, 09:06:21 AM

My account never got verified (order 100455)

Your membership has been processed. Sorry for the delay.

Thanks,
-Ascension

Ascension

sr. member

Activity: 457

Merit: 250

Quote from: Omfghaxs on June 25, 2013, 11:16:01 PM

Hi my order (7005), still hasn't come in yet.. it's been almost 2 days.

We helped this customer with their order yesterday and got it resolved.

thanks,
-Ascension

josiasrdz

member

Activity: 112

Merit: 10

My account never got verified (order 100455)

MicroGuy

legendary

Activity: 2506

Merit: 1030

Twitter @realmicroguy

RE: Order Number: #6737

Yesterday I placed the above order at 10:30 am eastern time (GMT-5) and paid in full. However that order still has not been filled. Can you check into this please. Thank you.

mprep

global moderator

Activity: 3766

Merit: 2610

In a world of peaches, don't ask for apple sauce

Quote from: Omfghaxs on June 25, 2013, 11:16:01 PM

Hi my order (7005), still hasn't come in yet.. it's been almost 2 days.

Try PMing the owner maybe.

Omfghaxs

newbie

Activity: 11

Merit: 0

Hi my order (7005), still hasn't come in yet.. it's been almost 2 days.

Ascension

sr. member

Activity: 457

Merit: 250

Quote from: cardcomm on June 19, 2013, 03:34:51 PM

I guess btcQuick service reps don't post/check here very often...

We check this forum ever day. Most of your customer service is handled via email and telephone. Microguy did receive his order after he called Google Checkout and resolved the issue.

cardcomm

sr. member

Activity: 294

Merit: 250

I guess btcQuick service reps don't post/check here very often...

salihno71

sr. member

Activity: 420

Merit: 250

What is happening with order #100482?

Thanks.

MicroGuy

legendary

Activity: 2506

Merit: 1030

Twitter @realmicroguy

I've got two orders showing as payment received but no download link?

Order #6556
Order #6554

Just thought I'd post here to check on the status. I love your service! <3

Topic: btcQuick.com Feedback Thread - page 10. (Read 45749 times)