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Topic: btcQuick.com Feedback Thread - page 7. (Read 45767 times)

newbie
Activity: 9
Merit: 0
September 24, 2013, 03:39:05 AM
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newbie
Activity: 13
Merit: 0
September 23, 2013, 04:11:23 PM
Also, I need to buy 858 worth of BTC at once, how can I do this?
newbie
Activity: 13
Merit: 0
September 23, 2013, 04:01:01 PM
when will you have more btc?
newbie
Activity: 9
Merit: 0
September 23, 2013, 01:58:34 PM
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hero member
Activity: 616
Merit: 500
September 17, 2013, 01:03:53 PM
Thanks for the reminder on the additional basic verification, I forgot about that. That's definitely a nice option for a simple increase.

Now if only I had money lol
sr. member
Activity: 457
Merit: 250
September 17, 2013, 11:42:25 AM
Just wanted to provide general feedback and ask a question. Overall, I've had good service so far with BTCQ. Usually get a funded key within 1-3 hours. For pinches, I would recommend them.

My question is regarding the membership level. You can use external websites to increase the 'trust' level to raise membership purchase. Why can't you just buy an upgraded membership (or did I miss that option), considering you have my personal details (govt issued ID card, utilities bills, access to my Google Wallet) etc.?

There are times I would like to quickly get maybe 3-6 btc, but no easy way to do it.

Simply being able to buy a higher level membership does not allow us to mitigate fraud. We have several options to increase your membership level. These options allow us to ensure that you are who you say you are. Being that we allow people to use credit cards to buy bitcoins we have to reduce fraud as much as possible.

Here are the current options available to become a member/upgrade membership
  • Knowledge Based Authentication Questions
  • miiCard
  • trustcloud

hero member
Activity: 616
Merit: 500
September 17, 2013, 10:39:54 AM
Just wanted to provide general feedback and ask a question. Overall, I've had good service so far with BTCQ. Usually get a funded key within 1-3 hours. For pinches, I would recommend them.

My question is regarding the membership level. You can use external websites to increase the 'trust' level to raise membership purchase. Why can't you just buy an upgraded membership (or did I miss that option), considering you have my personal details (govt issued ID card, utilities bills, access to my Google Wallet) etc.?

There are times I would like to quickly get maybe 3-6 btc, but no easy way to do it.
sr. member
Activity: 457
Merit: 250
September 12, 2013, 10:32:27 PM
I created an account on Friday - 09/06/2013

I was verified as a Bronze that evening and received the email notice.  However, upon logging into the website, I found I was still not listed as being verified.

I emailed the person who verified me (Mike) and noted this problem.

I submitted a ticket about the problem.

On Monday - 09/09/2013

I added another message to the ticket since nobody responded.

On Tuesday - 09/10/2013

(24 hours since now) 
I wrote Ascension here on the forum asking him to look into the problem and provided my order number.

It's Wednesday - 09/11/2013

No response to any of my communications. 







Sir, I am unsure what your issue is. You account is verified and activated.
full member
Activity: 238
Merit: 100
September 12, 2013, 09:14:45 PM
Another successful transaction with btcquick, got my order processed and key funded in less than 15 minutes.

Thanks!
hero member
Activity: 729
Merit: 500
September 11, 2013, 02:55:53 PM
I created an account on Friday - 09/06/2013

I was verified as a Bronze that evening and received the email notice.  However, upon logging into the website, I found I was still not listed as being verified.

I emailed the person who verified me (Mike) and noted this problem.

I submitted a ticket about the problem.

On Monday - 09/09/2013

I added another message to the ticket since nobody responded.

On Tuesday - 09/10/2013

(24 hours since now) 
I wrote Ascension here on the forum asking him to look into the problem and provided my order number.

It's Wednesday - 09/11/2013

No response to any of my communications. 





full member
Activity: 238
Merit: 100
September 05, 2013, 07:12:11 PM
My order was fulfilled within 10 minutes and my private key was funded a very short time later. Imported into my blockchain.info wallet very easily. I'll definitely be back. Thanks, btcquick!
 Grin Cheesy
sr. member
Activity: 457
Merit: 250
August 23, 2013, 03:06:05 PM
Hi

I opened a ticket 6 days ago and don't have an answer yet.
I completed the 28 points of the bronze level (actually have 38.6) and need to know how to upgrade to bronze+. I can't find the option anywhere and still have the $250/day limit

Any way to upgrade?

Please send me a PM with the email address associated with the account.
Thanks,
-Ascension
newbie
Activity: 31
Merit: 0
August 23, 2013, 09:49:39 AM
Hi

I opened a ticket 6 days ago and don't have an answer yet.
I completed the 28 points of the bronze level (actually have 38.6) and need to know how to upgrade to bronze+. I can't find the option anywhere and still have the $250/day limit

Any way to upgrade?
hero member
Activity: 817
Merit: 1000
Truth is a consensus among neurons www.synereo.com
August 23, 2013, 08:48:14 AM
Are you guys regulated in any way?
newbie
Activity: 12
Merit: 0
August 22, 2013, 06:50:04 PM
I placed an order on 8/14, order # 11032. The order screen still states the order is " under review ". I have sent several emails and called 3-4 times and have yet to receive a response. I still wish to complete the order, please let me know what I need to do to make it happen. If there is a problem on my end. I will be happy to do whatever is necessary. I do not want the order cancelled, I bought the BTC in good faith at the price quoted at the time. To cancel the order now and require me to place the order again would amount to penalizing me for a problem that was beyond my control.
Please advise...
full member
Activity: 224
Merit: 100
August 22, 2013, 04:56:51 PM
Please be careful adding shares to Bitfunder, seems people are 'smartening up' and share price is about to correct itself for the last months amazing growth and dividend increases.
sr. member
Activity: 457
Merit: 250
August 19, 2013, 08:36:59 AM
How long does it take to verify accounts? Submitted my info on Friday and haven't heard back...

We got caught up on all the membership this weekend. You should have received a response. If not please PM me your membership order #
sr. member
Activity: 447
Merit: 250
August 18, 2013, 07:51:00 PM
How long does it take to verify accounts? Submitted my info on Friday and haven't heard back...
hero member
Activity: 924
Merit: 1001
Unlimited Free Crypto
August 17, 2013, 09:16:34 PM
Hello, I am interested in selling using your services. Would you do Xoom, MoneyGram or Western Union when selling is available? I really prefer Xoom I tried their services and they are Gr8!
hero member
Activity: 686
Merit: 500
August 17, 2013, 01:24:36 AM
i gotta say, your services are quite fast this days.. normally at my current hour of purchase, i would have received it in 8+ hours, now its about roughly 15-20 mins

keep up the good work, and i know you are basing the price based on mtgox/bitstamp average, but i hope you would go fully bitstamp price instead
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