🎲BTCSPIN Casino🎲170+Games And Growing. Register And Grab Your 300% Bonus!🎲 - page 6.

mrmario13

newbie

Activity: 32

Merit: 0

Quote from: BTC_Spin on March 27, 2018, 02:36:57 AM

Quote from: panjul07 on March 26, 2018, 09:53:53 AM

Quote from: ArchCrocodile on March 26, 2018, 05:19:54 AM

Quote from: ragoon on March 26, 2018, 03:33:31 AM

got my first withdrawal today
was quite sceptic but everything seems fine. dunno, will see

got my big withdrawal not a long time ago too. Waited for 2 weeks approx, but at the end of the day, i've got it!

Grats for your great winnings, although you need to wait for 2 weeks but at least you got it eventually. Indeed it is a bit too long for withdrawal under 1BTC hope they are improving it soon. I like this site to be honest, although I'm just a small gambler but long waiting for withdrawal is not good.

As far as we can see from our statistic there are only a few requests that are on the hold because of the investigation. All of the others are completed almost instantly.

Well, my experience says that sometimes your withdrawals are extremely fast but sometimes it takes too much time to process. You probably should do something with that until its too late.

BTC_Spin

copper member

Activity: 154

Merit: 0

Quote from: panjul07 on March 26, 2018, 09:53:53 AM

Quote from: ArchCrocodile on March 26, 2018, 05:19:54 AM

Quote from: ragoon on March 26, 2018, 03:33:31 AM

got my first withdrawal today
was quite sceptic but everything seems fine. dunno, will see

got my big withdrawal not a long time ago too. Waited for 2 weeks approx, but at the end of the day, i've got it!

Grats for your great winnings, although you need to wait for 2 weeks but at least you got it eventually. Indeed it is a bit too long for withdrawal under 1BTC hope they are improving it soon. I like this site to be honest, although I'm just a small gambler but long waiting for withdrawal is not good.

As far as we can see from our statistic there are only a few requests that are on the hold because of the investigation. All of the others are completed almost instantly.

panjul07

legendary

Activity: 3500

Merit: 1354

Quote from: ArchCrocodile on March 26, 2018, 05:19:54 AM

Quote from: ragoon on March 26, 2018, 03:33:31 AM

got my first withdrawal today
was quite sceptic but everything seems fine. dunno, will see

got my big withdrawal not a long time ago too. Waited for 2 weeks approx, but at the end of the day, i've got it!

Grats for your great winnings, although you need to wait for 2 weeks but at least you got it eventually. Indeed it is a bit too long for withdrawal under 1BTC hope they are improving it soon. I like this site to be honest, although I'm just a small gambler but long waiting for withdrawal is not good.

BTC_Spin

copper member

Activity: 154

Merit: 0

Quote from: BTCevo on March 26, 2018, 06:36:17 AM

Quote from: BTC_Spin on March 23, 2018, 10:25:46 AM

Hi guys!
as we mentioned earlier small withdrawal requests proceed automatically. Requests that are bigger are proceeded manually to avoid fraud activity.
These two requests are currently under investigation. Nothing serious but we need an approve that bonuses and bets were wagered and placed properly. Sorry for a delay. We will post updates as soon as possible.

This is indeed a big withdrawal requested for sure, 0.4btc and 0.75 btc but why it takes for so long? Like ekorr said, that he already ask on February and now it is already March, you are taking longer time just to let people withdraw 0.75 btc? And how about if there is more than 0.75 btc, this will take forever? You should really raising your put bigger range for small and big withdrawals gap or people start to moving out later

currently, we are working on an update to improve our payout system to reduce that kind of delays.
But, as all new products - it takes some time. We will give some great bonuses for all of the people, who are waiting for their withdrawals if the confirmation that we have mentioned earlier show that the bonuses were wagered properly.

BTCevo

legendary

Activity: 1834

Merit: 1008

Quote from: BTC_Spin on March 23, 2018, 10:25:46 AM

Hi guys!
as we mentioned earlier small withdrawal requests proceed automatically. Requests that are bigger are proceeded manually to avoid fraud activity.
These two requests are currently under investigation. Nothing serious but we need an approve that bonuses and bets were wagered and placed properly. Sorry for a delay. We will post updates as soon as possible.

This is indeed a big withdrawal requested for sure, 0.4btc and 0.75 btc but why it takes for so long? Like ekorr said, that he already ask on February and now it is already March, you are taking longer time just to let people withdraw 0.75 btc? And how about if there is more than 0.75 btc, this will take forever? You should really raising your put bigger range for small and big withdrawals gap or people start to moving out later

ArchCrocodile

newbie

Activity: 7

Merit: 0

Quote from: ragoon on March 26, 2018, 03:33:31 AM

got my first withdrawal today
was quite sceptic but everything seems fine. dunno, will see

got my big withdrawal not a long time ago too. Waited for 2 weeks approx, but at the end of the day, i've got it!

ragoon

newbie

Activity: 48

Merit: 0

got my first withdrawal today
was quite sceptic but everything seems fine. dunno, will see

https://i.imgur.com/gkoU5TO.jpg

BTC_Spin

copper member

Activity: 154

Merit: 0

Hi guys!
as we mentioned earlier small withdrawal requests proceed automatically. Requests that are bigger are proceeded manually to avoid fraud activity.
These two requests are currently under investigation. Nothing serious but we need an approve that bonuses and bets were wagered and placed properly. Sorry for a delay. We will post updates as soon as possible.

ekorr

newbie

Activity: 3

Merit: 0

Quote from: 28savage on March 22, 2018, 09:46:03 AM

I personally do not mind the lack of bonuses but the initially fast withdrawals have slowed down to a crawl... with my last request still unpaid for more than a month now.

Repeated conversations with support staff has been nothing short of useless and terribly frustrating considering the fact that there have been no justifications for the delay and no estimated withdrawal timeframe. I believe a one month waiting time is borderline-ridiculous for any casino, much less a Bitcoin establishment.

Is anyone in the same situation here? I hope to be able to get some answers instead of the usual "We understand your frustrations and apologise for the delay but we are unable to give you any assurance, please trust that our specialists are processing this ASAP."

https://i.imgur.com/fb3U3OM.png

I have the same problem.
After managing to get a couple of big wins at the end of February I managed to make 2 succesful withdrawals of 125 mBTC and 500 mBTC. After that I requested a 750 mBTC withdrawal on February 27 and it has been pending ever since.

https://gyazo.com/91f61c04b0b29de27d12944d4c1d6dea

I have contacted the live chat and sent several emails, but the only answer I get is that they will process the withdrawal as soon as possible. They have said the same thing for almost a month now and nothing happens.

28savage

newbie

Activity: 4

Merit: 0

Quote from: milewilda on March 22, 2018, 02:47:10 PM

Quote from: 28savage on March 22, 2018, 02:17:35 PM

Quote from: panjul07 on March 22, 2018, 12:36:18 PM

Quote from: 28savage on March 22, 2018, 09:46:03 AM

I personally do not mind the lack of bonuses but the initially fast withdrawals have slowed down to a crawl... with my last request still unpaid for more than a month now.

Repeated conversations with support staff has been nothing short of useless and terribly frustrating considering the fact that there have been no justifications for the delay and no estimated withdrawal timeframe. I believe a one month waiting time is borderline-ridiculous for any casino, much less a Bitcoin establishment.

Is anyone in the same situation here? I hope to be able to get some answers instead of the usual "We understand your frustrations and apologise for the delay but we are unable to give you any assurance, please trust that our specialists are processing this ASAP."

https://i.imgur.com/fb3U3OM.png

Oh damn, that sucks. 400mbtc should not be a big problem for a casino like this but why it takes so long time to process?
Do you get any reasons from the staffs for the delays? I see there is an error when you requested for the 2nd request.
Maybe this is why they have so lack of bonuses, seems that they have just small bankroll to cover withdrawals. Hope they will process it soon and keep updating it here.

I was unable to get any reason(s) from them regarding the delay even after multiple tries. The strange thing is, they were also unable/didn't want to give me a reason for the error as well.

I really hope you're wrong on them having a small bankroll... especially if they prioritise smaller withdrawals (as seen from the others in this thread commenting on a fast withdrawal).

Any player in a similar situation as myself would at the very least expect some honest communication if we had to wait.. didn't want to call them out here on a public forum but I believe one month has been long enough.

P.S. Thanks for quoting my post with the embed picture for an easier reference, appreciate it.

You have talked to their support but they dont give out a specific reason on such delay or error of withdrawal?As a player it is really your right to know the reason.There would be always a specific team that will really handle these kind of problems which support would normally point them on. 40mbtc is way too small for them not to give such withdrawal.

Yes the support have been saying that their 'specialists/technical' will do their best to process it asap as they do not have any ability to influence such factors. I have requested to speak to the people in-charge but apparently that is not allowed as well. It's 400 mBTC anyway... sigh. What do you suggest I do?

milewilda

legendary

Activity: 3094

Merit: 1127

Quote from: 28savage on March 22, 2018, 02:17:35 PM

Quote from: panjul07 on March 22, 2018, 12:36:18 PM

Quote from: 28savage on March 22, 2018, 09:46:03 AM

I personally do not mind the lack of bonuses but the initially fast withdrawals have slowed down to a crawl... with my last request still unpaid for more than a month now.

Repeated conversations with support staff has been nothing short of useless and terribly frustrating considering the fact that there have been no justifications for the delay and no estimated withdrawal timeframe. I believe a one month waiting time is borderline-ridiculous for any casino, much less a Bitcoin establishment.

Is anyone in the same situation here? I hope to be able to get some answers instead of the usual "We understand your frustrations and apologise for the delay but we are unable to give you any assurance, please trust that our specialists are processing this ASAP."

Oh damn, that sucks. 400mbtc should not be a big problem for a casino like this but why it takes so long time to process?
Do you get any reasons from the staffs for the delays? I see there is an error when you requested for the 2nd request.
Maybe this is why they have so lack of bonuses, seems that they have just small bankroll to cover withdrawals. Hope they will process it soon and keep updating it here.

I was unable to get any reason(s) from them regarding the delay even after multiple tries. The strange thing is, they were also unable/didn't want to give me a reason for the error as well.

I really hope you're wrong on them having a small bankroll... especially if they prioritise smaller withdrawals (as seen from the others in this thread commenting on a fast withdrawal).

Any player in a similar situation as myself would at the very least expect some honest communication if we had to wait.. didn't want to call them out here on a public forum but I believe one month has been long enough.

P.S. Thanks for quoting my post with the embed picture for an easier reference, appreciate it.

You have talked to their support but they dont give out a specific reason on such delay or error of withdrawal?As a player it is really your right to know the reason.There would be always a specific team that will really handle these kind of problems which support would normally point them on. 40mbtc is way too small for them not to give such withdrawal.

28savage

newbie

Activity: 4

Merit: 0

Quote from: panjul07 on March 22, 2018, 12:36:18 PM

Quote from: 28savage on March 22, 2018, 09:46:03 AM

I personally do not mind the lack of bonuses but the initially fast withdrawals have slowed down to a crawl... with my last request still unpaid for more than a month now.

Repeated conversations with support staff has been nothing short of useless and terribly frustrating considering the fact that there have been no justifications for the delay and no estimated withdrawal timeframe. I believe a one month waiting time is borderline-ridiculous for any casino, much less a Bitcoin establishment.

Is anyone in the same situation here? I hope to be able to get some answers instead of the usual "We understand your frustrations and apologise for the delay but we are unable to give you any assurance, please trust that our specialists are processing this ASAP."

https://i.imgur.com/fb3U3OM.png

Oh damn, that sucks. 400mbtc should not be a big problem for a casino like this but why it takes so long time to process?
Do you get any reasons from the staffs for the delays? I see there is an error when you requested for the 2nd request.
Maybe this is why they have so lack of bonuses, seems that they have just small bankroll to cover withdrawals. Hope they will process it soon and keep updating it here.

I was unable to get any reason(s) from them regarding the delay even after multiple tries. The strange thing is, they were also unable/didn't want to give me a reason for the error as well.

I really hope you're wrong on them having a small bankroll... especially if they prioritise smaller withdrawals (as seen from the others in this thread commenting on a fast withdrawal).

Any player in a similar situation as myself would at the very least expect some honest communication if we had to wait.. didn't want to call them out here on a public forum but I believe one month has been long enough.

P.S. Thanks for quoting my post with the embed picture for an easier reference, appreciate it.

panjul07

legendary

Activity: 3500

Merit: 1354

Quote from: 28savage on March 22, 2018, 09:46:03 AM

I personally do not mind the lack of bonuses but the initially fast withdrawals have slowed down to a crawl... with my last request still unpaid for more than a month now.

Repeated conversations with support staff has been nothing short of useless and terribly frustrating considering the fact that there have been no justifications for the delay and no estimated withdrawal timeframe. I believe a one month waiting time is borderline-ridiculous for any casino, much less a Bitcoin establishment.

Is anyone in the same situation here? I hope to be able to get some answers instead of the usual "We understand your frustrations and apologise for the delay but we are unable to give you any assurance, please trust that our specialists are processing this ASAP."

Oh damn, that sucks. 400mbtc should not be a big problem for a casino like this but why it takes so long time to process?
Do you get any reasons from the staffs for the delays? I see there is an error when you requested for the 2nd request.
Maybe this is why they have so lack of bonuses, seems that they have just small bankroll to cover withdrawals. Hope they will process it soon and keep updating it here.

Aayardim

newbie

Activity: 28

Merit: 0

Blackjack with bitcoin 😂

Winner winner chicken dinner

28savage

newbie

Activity: 4

Merit: 0

I personally do not mind the lack of bonuses but the initially fast withdrawals have slowed down to a crawl... with my last request still unpaid for more than a month now.

Repeated conversations with support staff has been nothing short of useless and terribly frustrating considering the fact that there have been no justifications for the delay and no estimated withdrawal timeframe. I believe a one month waiting time is borderline-ridiculous for any casino, much less a Bitcoin establishment.

Is anyone in the same situation here? I hope to be able to get some answers instead of the usual "We understand your frustrations and apologise for the delay but we are unable to give you any assurance, please trust that our specialists are processing this ASAP."

https://i.imgur.com/fb3U3OM.png

BTC_Spin

copper member

Activity: 154

Merit: 0

BTC SPIN casino awards the users, who play actively, with the specific amount of Comp Points and status.
Here we will tell you what are the statuses and their advantages. There are six statuses,
that depends on the number of the Comp Points(CP) you earn and the conversion rate, according to the status:
•   Low Spinner (no CP) – 18:1 conversion rate;
•   Spinner (1-100 CP) – 15:1 conversion rate;
•   Fast Spinner (101-500 CP) – 10:1 conversion rate;
•   Spin Runner (501 -1000 CP) – 8:1 conversion rate;
•   Crypto Spinner (1001 -25 000 CP) – 5:1 conversion rate;
•   Legend of Spin (25 001 -100 000 CP) 2:1 conversion rate.
As you can see, the higher status you have, the better conversion rate is.

BTC_Spin

copper member

Activity: 154

Merit: 0

Quote from: monstrbett0r on March 22, 2018, 07:27:28 AM

Hello, i wrote you a PM with my btcspin email to get a no deposit bonus, can you answer please? You said write PM to get a bonus and i wrote a PM so please add the bonus.

Hi!
We do not offer no-deposit bonuses to new players.
If you want to try out our website you can just play in demo versions of the games on the btcspin.io =)

monstrbett0r

newbie

Activity: 1

Merit: 0

Hello, i wrote you a PM with my btcspin email to get a no deposit bonus, can you answer please? You said write PM to get a bonus and i wrote a PM so please add the bonus.

lappi

newbie

Activity: 14

Merit: 0

Quote from: BTC_Spin on March 21, 2018, 06:44:55 PM

Quote from: panjul07 on March 21, 2018, 09:06:13 AM

Quote from: lappi on March 21, 2018, 07:23:25 AM

so guys your "special" bonuses will be this 5 no-deposits?
thats weak

I cant fully agree with your statement but it is indeed lower compared to other casinos. Seems that they are so worry that there will be many people able to cash out from the bonuses. In fact, most people will lose all the no deposit bonus before completing the rollover requirement unless there are some lucky people like me who could make profit from it some time ago.

Currently, we are figuring out the best way to cooperate with you guys. We think, that just simply giving away bonuses is boring. We try some stuff because we want to find the best and the funniest way to interact with you via bitcointalk.

Okay, i get it. But what about the small amount of the bonuses that you give? People cannot get interested in the bonuses that disappear so fast

BTC_Spin

copper member

Activity: 154

Merit: 0

Quote from: panjul07 on March 21, 2018, 09:06:13 AM

Quote from: lappi on March 21, 2018, 07:23:25 AM

so guys your "special" bonuses will be this 5 no-deposits?
thats weak

I cant fully agree with your statement but it is indeed lower compared to other casinos. Seems that they are so worry that there will be many people able to cash out from the bonuses. In fact, most people will lose all the no deposit bonus before completing the rollover requirement unless there are some lucky people like me who could make profit from it some time ago.

Currently, we are figuring out the best way to cooperate with you guys. We think, that just simply giving away bonuses is boring. We try some stuff because we want to find the best and the funniest way to interact with you via bitcointalk.

Topic: 🎲BTCSPIN Casino🎲170+Games And Growing. Register And Grab Your 300% Bonus!🎲 - page 6. (Read 2451 times)